354 comments found.
Hello. How do I load the Classic version of the template as default? This version : https://seikostore-default.myshopify.com/pages/home-page-2
Thank you
I have sort of figured this out, I have to use your grid editor here : http://seiko-shopify.big-skins.com/banners-grid-online-editor/
The problem is that all images are missing, they show as broken. I will of course upload my own images but testing with yours first. Still, when I use the grid editor and pase the code in “Section banners grid 1” and set it in homepage, the images are broken.
Never mind. Solved it 
Hi! It is okey
Will this work with wordpress
Hi! Unfortunatelly, no. It is Shopify theme.
Thanks for the info
Hello, I have RTL theme,but the titles of the sub catagories are on the left. I need the to be on the right. Where do i change this?
Hi! Write please this request here http://help.big-skins.com/open.php?topicId=13 We not give technical support here
Hi! Great theme but one comment, in mobile view it appears the parralex scrolling background on footer 4 does not work. That is, it only scrolls in desktop view, not mobile where it’s a fixed image.
Could you please assist?
Thanks
Hi! Write please this request here http://help.big-skins.com/open.php?topicId=13 We not give technical support here
I sent a ticket just now thanks!
I’ve found a bug.
When “Availability” on product page option is enabled, the number of available items is the same when there are multiple variants.
Example:
Item A: Variant 1: Availability: 10 Variant 2: Availability: 10
But really, variant 2 only should show availability of 5.
The “availability” feature doesn’t update properly with products that have variants.
Hi! We did only global count of variants, but I agree with you that it would be better update availability for all variants. We will do it for next update. It will be in 1 week.
Thank you for QA!
Any word on when the new update will launch?
Hi! Today must be uploaded.
This issue is still not resolved with latest update.
Hi! we show max count of current variant. Global count (multiple variant) under title we dont change, only current selection if has inventory count then we show max items to add to cart near button add to cart
Why? This is not fixed. You said above “I agree with you that it would be better update availability for all variants. We will do it for next update.” Yet still it behaves as it used to.
Hi great theme! After alot of thought I’ve decided I’ll buy your theme!
But I noticed a couple of bugs with the ‘Quick Look’ / ‘Quick View’
1) https://seikostore-default.myshopify.com/collections/women Clicking on any quickview ‘eye’ icon does not open quick view, instead it opens the product’s full product page.
2)https://seikostore-default.myshopify.com/products/backless-mini-dress However over any model in the ‘Featured Products’ section, click on ‘Quick View’ does not open quick view, it opens the product’s page.
This quick look bug appears to exist across a lot of the quick look examples on the demos. Please check it with your developer.
Besides that bug, it’s awesome! I am using Google Chrome v57.0.2987.133. Hope this helps.
Hi! Could you please write us ticket here http://help.big-skins.com/open.php?topicId=13
done
hi does this theme suppport sections?
Hi! Yes. Your ticket has priority number one. We have official support time described in author info. 10-00 – 18-00 mon – fri, but we will try help you today.
About sections – our theme doesn’t support this functionality.
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Can someone please help me I cannot figure out how to change the slider text! Thank you
Hi! Send please your ticket number or write your problem and send staff invite to bigstepscenter@gmail.com Sorry for delay
Hi! Have you received answeres?
why I do not get in the download package its .html? Because, i will developm layout on framework codeigneter, Please sent me layout .html and css only
Hi! Write please to bigstepscenter@gmail.com and we will send you html package
Why can’t you make an export/import option to output an “options” file, then import the options file, so when updating, we don’t lose everything. Seems like a realistic idea.
Hi! You need yourself download data file, after include to new theme and uoload. Such updates are good for themes with no files changes. Files changes you have to log
Where can I find the following declaration
“var selectCallback = function(variant, selector)”
I need to tweak it, tried finding it in the product.liquid file just as it is in most themes but its not there, so please let me know where it is located.
Thanks.
Hi! Write please ticket here http://help.big-skins.com/open.php?topicId=13 and our developer will answer you. Here we don’t give technical support.
I left a ticket, waiting for a response, not sure why its taking so long, I just need to know the location.
I was going to get this theme as it looks great, but on checkout I see additional items are added to the cart automatically. This seems odd as there is no way to remove them. If these items are necessary for the theme to work then they should be displayed with the theme price. $59 theme just jumped to $119.50 with a year’s support. Please advise.
Hi! Send please ticket in our ticket system http://help.big-skins.com write your problem and send us staff invite to bigstescenter@gmail.com
Hello, can someone please respond and let us know when you will be doing upgrade for us? We have been waiting for several days now for the work to be done, thank you
Hi! Your update was ready on friday, you can find new package in themes Seiko 1.6 , we want make one customization also and we publishing it today.
I messaged shopify and they said i should message the theme because it is a custom theme, i do not have a clue how to get selected products on a sub category..can you please put about 3 demo products on one of my category..3 to one cateogry. This should be something very easy and i am finding it hard to do…if i dont get this fixx..i would like to have my money refunded. I do not like this!
Hi! How assign products to category more easy then install theme. We dont learn how to use shopify interface usually, our programmer can do it in your admin, but you havent sent staff invite to bigstepscenter@gmail.com yet
Not the category, but the sub categories(Drop down) okay i will do that and get back to you via email
Just Beautiful, Any plans to develop Seiko for other platforms?
Hi! Thanks! We are developing an opencart version.
Great, when can we expect the release date please?
Around May
First, thanks for a great theme. But we have some problems ..
We have tried to make contact, and we have sent you an invitation to login. We see that you have logged in, but not got it fixed?
Checkout missing columns and “categories, colors, size” menu has a bug. Errors come on some computers, but not all.
We should have launched new theme a week ago, so this is urgent for us.
We need help asap, please.
Hi! Yes, you are right. We have invitation. In few hours you will get responce. Problem was that you not notified us after you have sent invitation.
so i sent a mail regarding have sub categories because i find it hard to figure out..no feedback or help yet..pls can you give me a mail i can email you on you can reply me back quickly.. Thank you
Write us today by mail about your problem and we will help you asap
sent an email. Thanks
Plans to add rich snippet schema for product reviews? https://schema.org/Review
Hi! We use app for reviews. Only app developer can change html output for reviews (add schema lines).
I notice that in your demo, there are broken links in the footer, eg. about us, customer service, privacy policy, site map and search terms. Is this a bug, feature not included in the theme or you just have not created the sample page ? Thanks.
Hi! These links are simply # we didn’t assigned theme to cms pages. All cms pages you can find in top navigation
