28330 comments found.
when will next update come ?
Hi there,
I am afraid I cannot promise a release date.
How can i add “auto scroll” on gallery slider module, it’s possible?
Hi there,
Enable the Auto Slide feature in the slider section in the UX Builder
Hi, any setting that able to hide the footer in payment page?
Its sloved.. by selecting the specific page id and add in display:none css.
Awesome. Good luck with your site 
Hey – I am interested in adding Amazon affiliate products. Will all links flatsome creates to Amazon products be rel=”nofollow”??
Yes
How I added video to a post (in the blog)
You can use the video element in the UX Builder http://flatsome3.uxthemes.com/elements/video/
I want to host the video file on my server
The banner element would be a better choice in this case http://flatsome3.uxthemes.com/elements/banner/
Hello, I need the help. I know change font, but I don’t know what the font name used in this theme.
Please, check the my image (template used is Cute) https://meraquices.com/wp-content/uploads/2017/03/help.jpg
.woocommerce-thankyou-order-received.lead.success-color.bold { color: #af116b; font-family: (what font?) font-weight: bold; font-size: 20px; }
Hi there,
Please send in links as to where these fonts are via support and we’ll see what we can do.
When is the next release of your product?
Hi there,
I am afraid I cannot promise a release date.
That is a WooCommerce feature you need to activate. It’s in WooCommerce Settings > Account
Hi!
I wanted to know if possible, a plug-in to make refounds easy for my customers (like the can access to account, orders, and there request the return) that have no compatibility issues with this theme.
Thank you!
Unfortunately, until now there is no official compatibility testing with that kind of plugin. So function and styling incompatibilities may happen right off the bat, you might need some custom work on either side. But, the Flatsome theme uses WordPress coding standards so any plugin that sticks to them should work with our theme.
On the bottom of blog posts, there is a next and previous. Is it possible to only show next and previous for the category of the blog post that we are one?
Hi there,
You might need to customize the theme to achieve this. I am afraid this is beyond the scope of the support services we offer.
Dear Author Team
I changed the padding left and right in the Main Header using this CSS :
.header-main {padding: 0 50px 0 50px; }
because I want the logo not totaly on the left and the icon not totaly on the right in full width. But, it changed the display on the phone. I’d like both logo and icon totaly on left and right on the phone but not on the other screens.
Can you tell me how can I do ?
Merci
Hi Thierry,
Please send in a link to your site via support and we’ll guide you in the right direction.
hi! Can I hide or remove absolute footer?
This CSS should hide the absolute footer
.absolute-footer{ display: none; }
Place it in Theme Options > Style > Custom CSS
Hi there,
I am afraid we are unable to support all the plugins out there. What I can do is put in a feature request asking the development team to explore the possibility of making this plugin compatible with our theme.
You could also try and look for another program that executes the same functions.
i love this themes but.. i really need travel demo, when will you finish it ?
Hi there, thank you for the kind word .
I am afraid I cannot promise a release date. Place a feature request here https://uxthemes.canny.io/flatsome, this way, you can be able to track its progress
Hi! How do I remove Facebook and Google buttons from the lightbox login? I’ve alredy tried uninstal Nextend FB and Google plugins, but nothing worked. I wanna be able to edit this login/register lightbox. Thanks!
Hi there,
Deactivating the Nextend plugins should remove the buttons, try clearing the cache and see if the issue persists.
I tried, but the buttons is still there. How do I edit that login lightbox? I want to do some changes, like just remove the Google button, keep the facebook login, add a block in the header, and some more.
Hi when clicking “quick view” I get a quick spinning animation but nothing else. I also sent in an email about this.
Hi there, I am afraid I could not find your ticket in our helpdesk.
Please send an email via support and we’ll take a look at the issue.
Hi, I have uploaded the theme, but can’t find the view cart and checkout buttons on the top cart header, can you please help me to add theses buttons ? Ragards.
Sounds like you have set the Cart style in Theme Options > Header > Cart to link. Please change this to dropdown. If you are still having issues, shoot an email via support and we’ll check it out
Hi, good morning, I’m trying to improve my web browser with a new plugin. How can I do to change the search engine that appears at the top of the site? I’m talking about the one next to the logo on the top. Thank you
Hi there,
Remove the default search element on the header using the header builder http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder. You can then add the custom plugin search element in your desired location.
Sorry, I did not understand how I have to do it. Do you have any instructions to guide me?
Did you watch the video?
He does not leave me, he shows up =/ Page Not Found The page you requested was not found.
Hello, We cannot use the visual editor (backend), it won’t change on click. It has only recently started doing this. We have updated all plugins and theme and it hasn’t resolved the issue. We can only edit via text or UX builder on the frontend. It does it on pages and products and all browsers (chrome, firefox etc). Please can you advise on what we can do to resolve this. Thanks in advance
Hello Timo, sorry to hear you are having issues.
Please shoot an email via support and we’ll look into it.
Hi, for my website https://www.lingeriesetjekopen.nl/ I would like to use the “Category Grid – New Grid style” to show the productcategories. But the category images are not showing in this view. I’ve tried the “Category Grid – New Simple Grid” and that works fine…Can you help out?
Hello Bob,
Please shoot us an email via support and we’ll look into it.
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