12923 comments found.
Hi. I am using the Info Box on my site through visual composer. I would like to link the Icon to a separate URL. I already have info box settings setup to apply the link to Box title. I just need the icon to link somewhere else. the Is this possible? If so how?
Thank you!
Hello FitzMC!
There is an option to add link to all info box element and there is an option to set this link to a separate URL but there are two info box shortcodes available in theme and they have different settings. Could you please mail us the link to the page with the info box you want to customize to dynamicframeworks@gmail.com and we’ll mail you short instructions back.
Best regards,
DFD team.
Hello, Mr99!
The pages you are referring to is included to the Additional pages layout and contains contact us, about us, our team etc pages.
Could you please get in touch with us via dynamicframeworks@gmail.com and mail us your site URL with WP access details
We’ll import the layout for you and you’ll get all the pages available for customization.
Regards, DFD Support Team
In order to fix the issue please, follow the instruction from this post:
http://support.dfd.name/2017/02/10/google-map-is-not-showing-on-my-site/
If you need our assistance, please contact us via dynamicframeworks@gmail.com and we’ll be able to help you.
Regards, DFD Support Team
Thanks I’ve solved it!
Thank you for informing us!
We’re very glad to know that the issue has been resolved now!
In case you have any questions, you are welcome to contact us!
Regards, DFD Support Team
“Your theme (Ronneby) contains outdated copies of some WooCommerce template files.” Above message showed up in my wordpress site and I’m unable to edit anything with my woo products. Kindly advise.
Hello, Soniadust!
Could you please get in touch with us via dynamicframeworks@gmail.com Also, please mail us your site url and WP access details. Our team will check the site and provide you with proper instructions.
Regards, DFD Support Team
Hi, I bought your theme and there is an error message in the botton of the page. Could you help me with this error?
Warning: Unknown: open(/var/lib/php-cgi/session/sess_l77ts15ne49281d0b4f8hog4o7, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php-cgi/session) in Unknown on line 0
Thank you and congratulation for your wonderfull work. Gabriel
Hello Gabriel!
This error is caused by your server configuration. It doesn’t allow to start a new session. Please try to get in touch with your hoster and ask to enable this option for you.
Best regards,
DFD team.
Hi,
I’m using the 3D One page Scroll template. Everything worked seamlessly until the 3D scrolling stopped working. Now it just scrolls normally. How do I fix it?
Hello TheArneD!
Please make sure that the 3D effect is enabled in page setting. Please mail us to dynamicframeworks@gmail.com if you need our assistance with that.
Best regards,
DFD team.
I keep getting Less compile error: can you please help. I sent an email. I get that error in my theme options
Hello Ryanlegal32!
Could you please mail us the details of this issue with your wp and ftp access details to dynamicframeworks@gmail.com and we’ll help you to solve this issue.
Best regards,
DFD team.
Hi there
Im making a beta version of a site. I have been unsing Ronney before, but now someting dos not work.
The Masorny Media Grid from Visual composer don`t show in front-end. I have. I can see in the code that its there, but it dos not work in any page.
http://barnasmusikkte.wpengine.com/balansekunstneren-eskil/Could this be a bug in the theme. Pleas help
The beta site is running on wpengine.
Hello Solliefoto!
Please make sure that you have Enable default modules of Visual Composer option enabled in Theme options -> Main options section of your admin area, it can cause such an issue. Please get in touch with us via dynamicframeworks@gmail.com if you need our assistance with that.
Best regards,
DFD team.
Hi, I want to add specific blog post. So under my articles category I only want to showcase specific articles not all. How do I just add specific blog post and not the whole category to showcase.
Hello Bella_3333!
Thre is a possibility to add several categories for every post, so you can create one category for a post you want to show on a page with one single post and select this category on the page you want to display only one post. Please get in touch with us via dynamicframeworks@gmail.com if you need our assistance with that.
Best regards,
DFD team.
Hello, I have a pre-purchse question about updates. I read below that you are going to release the update of the theme and the Ronneby 3.0 release – can you predict when? Will the theme 2.0 be compatibile with Wordpress 4.7.3? Thank you, regards, Dorota P.S. Amazing theme by the way!
Hello, Dd0ris13!
Thank you for paying attention to our theme! We appreciate this very much!
The current theme version is already compatible with WordPress 4.7.3 version.
As for the future update, the update with some bug fixes will be released within a week or two, we’ll include the plugins updates and some improvements for our customers in it.
We are working on a critical update (Ronneby 3.0) and we’ll try to add the fix to the issue you’ve described.
Currently,we do not have the ETA, sorry.
Please, let us know, if you have any questions! We’d be glad to help you!
Regards, DFD Support Team
Hi, I’m trying to install a theme from the Ronneby bundle we purchased. I’m having trouble installing the Right Slider Plugin. Everytime I try to install it, it says that it’s not supported. When I use a prebuilt theme, half of them do not work and I’m not sure if it is because of this slider. Please advise.
Hello, Poyerchick!
We need to check this issue from our end to be able to help you!
Could you please contact us via dynamicframeworks@gmail.com email and provide us with the link to your site and WP access details.
So our team will be able to check it from our end for you.
Regards, DFD Support Team
Hello mate i chanced header
my new header 150px 1280px and i did header height 150 px but i didn’t see my design full size i don’t understand i see pixel led header =(
Hello, Serveroldac!
We’ve replied in a previous comment, please check it.
Regards, DFD Support Team
Hello mate i chanced header
my new header 150px 1280px and i did header height 150 px but i didn’t see my design full size i don’t understand i see pixel led header =(
Hello, Serveroldac!
Please specify the direct link to the page with issue to dynamicframeworks@gmail.com email and our team will check it for you.
Regards, DFD Support Team
Hello mate
I changed all font in theme setting but fancy types not chanced how can i change font ?
Hello, Serveroldac!
Could you please contact us via dynamicframeworks@gmail.com email and provide us with the link to your site and WP access details.
So our team will be able to check it from our end for you.
The screenshots of the elements you are referring to will be appreciated.
Looking forward to your email!
Regards, DFD Support Team
Hi, trying to use http://rnbtheme.com/thirty_second/.
The page works fine when users have a mouse, but client has pointed out its abysmal when browsing with a trackpad on a MacBook as you scroll right past sections and its incredibly difficult to stop where you want to.
What can be done about this? Or do we need to request a refund?
Hello, Questiongeometry!
Could you please contact us via dynamicframeworks@gmail.com email and provide us with the link to your site and WP access details.
So our team will be able to check it from our end for you and provide you with proper instructions.
Looking forward to your email!
Regards, DFD Support Team
I have noticed that this theme hasn’t been updated since September 2016. Is this theme still being maintained, updated, and developed by the company? We want to use this but are concerned to make sure this theme will be supported for the next several years.
Also, does this Theme use Visual Composer plugin?
Hello, InnerVisionStudios!
Thank you for paying attention to our theme, we appreciate this very much!
The Visual Composer and Revolution Slider plugins are included into theme pack.
As for theme update, we are surely going to release it.
Currently, our team is working on the theme update, to include bug fixes and plugins updates.
And we are also planning to release the critical update with Ronneby 3.0 released.
Please, contact us if you have any questions!
Regards, DFD Support Team
Hello, I cannot seem to activate the “vertical navigation dots” that are present on your one page demos. When installing the demo, only the first slide is viewable without the navigation element on the right? Is there a setting option for this hiding somewhere?
Hello Jforesma!
Please mail us the details of this issue with the link to your site to dynamicframeworks@gmail.com and we’ll help you to solve this issue.
Best regards,
DFD team.
How do I change the default color for the theme? It is this tan color for every button and link: https://gyazo.com/9e6e24d7757199d4cbad32869309f9c7
Also, there is no title for the Shop page. When I inspect element, the <h1 class="page-title" /> is empty.
Hello JohnsonDesignCo!
Please mail us the details of this issue with the link to your site and your purchase code to dynamicframeworks@gmail.com and we’ll help you to solve this issue.
Best regards,
DFD team.
Hi. I am having issues with the logo with the scroll. When I scroll down the logo doesn’t switch to the dark logotype as it should in order to see it.
Help please!
Hello FitzMC!
Please try the Logo for fixed header option in Theme options -> Logos, it shold help.
Best regards,
DFD team.
Hello You can send the complete wordpress program file with the template already installed. So copy the files to my server. Thank you.
Hello Panelst!
Just to make sure that we didn’t get you wrong. You can download the complete theme folder with all additional plugins from themeforest, they are all there. The information on theme usage is is located here. If you need our assistance with any on those points please submit a ticket with the details of the assistance you need here and we’ll do our best to help you with any difficulty you face.
Best regards,
DFD team.
4cd1d886-5b06-4089-94d2-098d2733b56a
Wrong purchase code !!!!!! Help????
Hello, Monikaw666!
Could you please get in touch with us via dynamicframeworks@gmail.com
Also, could you please specify where exactly you’ve been using this code and you have the issues with.
Our team will check your purchase code and provide you with proper information.
Regards, DFD Support Team
