23226 comments found.
Hi, it looks like all of us have errors and problems with new version? Have you tested? Also it is not compatible with WooCommerce 3.0
Yes we are working on the theme update and will release the updated theme very soon.
Actually, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27tiThanks
I installed the latest version and the following error occurs in the shopping cart Parse error: syntax error, unexpected ‘if’ (T_IF) in /home/clientes/public_html/erwin2/wp-content/themes/porto/woocommerce/cart/cart-totals.php on line 1
Hi,
I am sure that your theme files are not uploaded properly. Please go to wp-content/themes/porto/woocommerce/cart folder and update all of the cart folders’ files through CPanel. I hope your issue will solve if not then please contact us through our support system so we will solve it for you.
Thanks
How to insert transparent space (between rows)? Similar to the Demo> Shop9
Hi,
Can you please explain your issue with the help of the screenshots for better understanding. Which transparent space you are talking about?
Thanks
Hi, I just updated my woo commerce to latest version and Porto theme became incompatible. When can i expect the updated Porto theme?
Hi,
We will release the updated version of theme in next couple of days.
Actually, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27tiThanks
Visual Composer is glitchy… WooCommerce does not work properly.. what is going on? Everything went bananas after latest update… =(
We are working on the theme and latest Woocommerce plugin compatibility. We will release the updated theme very soon in next couple of days.
Actually, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27tiThanks
Hi quys at Porto. After the last update ( today) my website is meshed up. Home page is not shown properly and layout doesn’t match anymore. I sitched back tot the old version to fix it. Also the theme files are not compatible to the latest woocommerce version. When can we expect a fix?
Hi,
Yes, we are working on the latest Woocommerce plugin and we will release the updated theme very soon in next couple of days. Please use the older version of Woocommerce plugin until then.
Thanks
I have just installed the new update and woocommerce look sfine now. I have still one issue: after the update the comment section is shown on my homepage: test.avicentra.nl , I have compiled css etc?
Issue solved, during update comment for pages are switched to on.
Sounds Great that your issue has been solved.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
so wp super cache and w3 total cache do not work together. still have speed issue, kindly suggest
please reply
Hi,
Please use only one W3 Total Cache plugin, not both. Please read and follow the instructions given in the theme documentation here about the site speed: http://newsmartwave.net/wordpress/porto/documentation/#speedupAnd also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
I can no longer edit my products. Not sure what has changed.
Hi,
The latest Woocommerce is creating the issue with our theme. We are working on the issue and will release the updated theme very soon. Until then Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27tiThanks
hello My product section is not working properly,i’m not able to add product price shipping etc so ,what is the solution for this problems?
Hi,
We are working on the theme update and will release the updated theme very soon. Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27tiThanks
Hi, i recently updated my porto to 3.5 and use the latest woocommerce version and have a lot of incompatibilities. I cant use it right? when i can download the update? because the ecommerce is not working. Thanks!
Hi,
We are working on the theme update and will release the updated theme very soon until then Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27tiThanks
Hello, with the new woo commerce updates, some things got changed. Do you know how I can remove the border around the product images? And also, remove the bar under the product name on this page https://goo.gl/f4VmZr. It comes on all products.
My site went down and am unable to edit my products? When will the fixes be released?
We are working on this issue and will release the updated theme very soon.
Actually, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27tiThanks
When do you think the updated version will be released?
Hi,
Porto updated version has been released now. Please update Porto theme 3.5.3 with latest Woocommerce compatibility and all templates updated. After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
After that, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. For the time being, Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27ti
Thanks
Hello. I really like your theme. I have a question. Is it possible to change the position of social share buttons using any shortcode? Thanks!
Hi,
First of all thanks for liking the Porto theme.
Sorry to say that you can not change the position of the social share buttons by using any shortcode.
Thanks
Hi! Your theme contains outdated copies of some WooCommerce template files (13 files). Can you update it please? Thank you and regards Stefan!
Hi,
Yes, we are working on it and will release the updated theme shortly.
Thanks
Thanks for the quick help, the update and your work. The problem is solved. Regards! Stefan
Thanks for appreciation 
If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for your love for Porto WordPress Theme.
Hi, How do I view a YouTube video inserted in Revolution slider in a smartphone?
Thanks 
Hi,
To add a video to your slide click on the “Add Layer: Video” button. This will open a popup with three video options: YouTube, Vimeo, or HTML5. For the YouTube and Vimeo options, you just paste in the video ID and click search. After the slider finds the video you’ll be able to see a screenshot of it in the popup to confirm that the ID you entered displays the correct video. Then you can enter a custom video size or set it full-width (si it fill the slider), add auto play and auto transition.If you choose to add an HTML5 video you are able to add an image link, video URL (MP4, WEBM or OGV), custom size, autoplay and auto transition to next slide. http://www.wpexplorer.com/revolution-slider-review-guide/And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
I thank you, you’re very kind. but this I do know. My problem is that the videos included in yuoutube revolution slider is not seen in smartphones Because?
Because revolution slider does not support the video for mobile. You can use the video inside the page with VC element to add the video on the page then it will show on mobile as well.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
I also tried adding the VC element Video .. but you can not see from your smartphone
Thanks
Hi,
Please purchase support extension first to get further support for the theme then send your site login details through our support system so we will check and solve your issue. Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
So, when will the theme be updated to work with woocommerce 3.0? Shouldn’t this update have been ready for when the update for woocommerce was launched?
Thanks
Hello there, aftere the last update form your theme, I can not deleted images from products.
Why? I don’t recive any error, but I can’t delet them any more.
Thanks
Hi!
My search form look like this after I updated to the newset version 3.5. How can I fix it?
Screenshot: http://imgur.com/iCLgVSj
Website: https://skyltar.se/
the new update fucked the whole website!!!!!!!!!!!
what shall we do i just deliver the website yesterday????
the customer is very angry !!
if you can’t fix it just reverse it the the old version
We have replied to your ticket and asked for FTP login details through ticket.
Thanks
3.5.2 has massively broken the site, woocommerce and sliders ….. reverting to an old backup for now till this has been fixed!
Hi,
Yes, we will are working on Woocommerce update and soon release the update version of theme with latest Woocommerce templates.
Thanks and sorry for the inconvenience.
after update cannot edit any products.. pages break. Suspect visual composer error. please fix soon
After update the theme or update the Woocommerce?
Thanks
After update the theme or update the Woocommerce?
Thanks
updating the theme made me update woocommerce
Thanks
turning off woocomposer did not make it so I can edit products. That fix did not function for me