28319 comments found.
Regards
Hi there,
You will need to view the ux_products.php file in \wp-content\themes\flatsome\inc\shortcodes\
Hi, Ok thanks. Is there any way to hide the draggable option from products slider ?
Regards
Hi there,
1. No. You might need a bit of customization to achieve this.
2. You can use the search form element in the header builder http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder. Remember to enable Search Categories in Theme Options > Header > Search
Ok thanks and about this question:- “Hi, Ok thanks. Is there any way to hide the draggable option from products slider ?” ??
Hi.
Now all variation info is not accessible, just the picture works!
And no sales prices are visible.
BR,
Peter https://cabelos.co/Hi there, this is related to a bug in WooCommerce 3 and has nothing to do with Flatsome. Have you updated to latest WooCommerce version?
Yesterday we released version 4.4.2.170407 of our Currency Switcher. This new version addresses an error suddenly introduced by the update of WooCommerce to version 3.0.1, released on the 6th April 2017, which prevented the sale date of products from being processed.
During the testing phase of the new version, a bug “slipped through the cracks”. The result was that the Currency Switcher we released yesterday afternoon (Irish time) contained a bug. The bug prevented sale prices from being used by WooCommerce when the sale dates were left empty.
We fixed the glitch in the latest Currency Switcher version as soon as we found it, but it might be possible that you had already downloaded the update at the time we re-released our plugin.
If you are experiencing an issue related to products’ sale price, we would recommend that you download the Currency Switcher again. The latest version is still 4.4.2.170407, but the plugin available from our site now contains a fix for the glitch with the sale prices.
Hmm.
Yes I had.
I just thought that missing sales prices was flatsome. But it was not.
Sorry.
Awesome
Thanks for letting us know.
Great support, good job guys! One thing of note, don’t forget to raise the specs up to:
max_execution_time 60
memory_limit 128M
post_max_size 48M
upload_max_filesize 48M
Otherwise you will be shut out of WP completely after install of the full theme.
Thank you for your input.
Hi,
since Woo 3.0, brand description (text) is displayed twice on a brand page.
Hi there,
Please send a link to where this is happening via support and we’ll check this out.
I have moved my additional CSS rules from the theme options (where they were not being applied) to the child css stylesheet and they are also not being applied. The rules are not being picked up on at all when looking via Firebug. These changes did used to work fine but updates have stopped them working. Please help, I have some important stylistic changes to the site that are no longer being applied.
PHP Notice: price was called <strong>incorrectly</strong>. Product properties should not be accessed directly. Please see <a href="https://codex.wordpress.org/Debugging_in_WordPress">Debugging in WordPress</a> for more information. (This message was added in version 3.0.) in /test/www/wp-includes/functions.php on line 4137
Any Idea about this , please guide me :cry: my log file is now 28GB
Hi there,
Please check if the errors are still thrown in Flatsome 3.3.2 and WooCommerce 3.0.1.
Some of the template files are still not up to date with the new woocommerce update. Only a few: /single-product/add-to-cart/grouped.php /single-product/add-to-cart/simple.php /add-to-cart/variation-add-to-cart-button.php /single-product/tabs/additional-information.php
Hi there,
The issue has been fixed in Version 3.3.2
Is it possible to remove a link from one of the menu items? If I hover over “shop,” I want the headings for different categories to be text only. I had this with my old theme. Is this an option? Thanks for great support!
Hi there,
You can use the Custom links menu element to achieve this. Then enter # as your URL https://snag.gy/0C93EM.jpg
My category description does NOT show on the category page. Any idea? I do not see this option under the Theme Options…
Hi Ryan,
There is no setting to control the display of the description, however, Flatsome does display the description by default. Please shoot an email via support and we’ll look into it.
Is there any way to save my customizations when updating? The last time I updated everything was erased and it took me 2 1/2 hours to remember and recreate what I had previously.
Hi there, using the child theme should help you retain your customizations after updates.
Hi,
how to use this new option?
NEW: Option to add Top and Bottom Content to Shop Taxonomy Category pages and Tags.
Hi there,
To add custom top and bottom content to Category pages go to WP-Admin > Products > Categories > Select Category and in tags go to WP-Admin > Products > Tags > Select Tag
I’ve figured it out, thanks. But what about other taxonomies (like Brands)?
Hi There.
I’m sorry to inform you that flatsome does not support ux shortcodes in woocommerce product vendor plugin, made by woothemes. I’m talking about shortcodes on vendor pofile page. Please do look into that in new versions of flatsome. On vendor profile page bad shortcodes appears. Also woocommerce shortcodes does not work. I tried the twenty seventeen defauld wordpress theme and there woocommerce shortcodes works, but not in flatsome, witch makes it a flatsome theme failure. I have latest version of flatsome 3.3.2, woocommerce 3.0.1 and woocommerce product vendor plugin, by woothemes version 2.0.26
I will give you an example :
http://bondensbutikk.com/vendor/test-as/Is it possible for you tolook into this and fix this issue in future versions?
Hi there, sorry for the trouble.
I will share this with the development team right away.
Great
I’M exited for a solution.
Error for variable products shown on lists/categories/sliders shown above Select Options / Add to Basket: “Notice: product_type was called incorrectly. Product properties should not be accessed directly. Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/xxxxx/public_html/wp-includes/functions.php on line 4137”. After changing the theme to Storefront everything is ok, so seems like Flatsome 3.3.2 bug.
I am afraid I am unable to replicate this on our end. Please shoot an email via support and we’ll look into it.
THANK YOU THANK YOU THANK YOU for this: FIXED: Disable image click if Product Lightbox is disabled.
Awesome
Good luck with your site.
Hello, I’m considering your theme, but since I can’t find an admin demo to see how everything works, I need to ask a few vital questions.
1. Does the theme support the full size setting using a Product Masonry setting, so you only have say XYZ i.e. 20 px gutter on the left and right of the canvas, not wasting white space, with this being stated, can it also be controlled at the header body and footer level and or segmented pages, post, cart plus other page grouping controls?
2. Does the theme have an attachment options for a custom css, this is also vital, as I want an easy way to override css rules, mainly look and feel, without having to copy and past css elements into a file, that a very hard way to maintain changes for me? I guess I can always the use the Yellow Pencil Visual CSS Style Editor, but it’s super slow, beyond powerful, but slow. I prefer to hand edit my css using my my own tools. 
I would love to be able to control ever aspect of the theme, so it can be expanded to look nothing like the box provides. Having a true grid level element control seems to be what your theme is on the path too?
With that being stated, I’m impressed with what I see so far, I have purchased many themes and honestly many fall short of a great usability, bloated, filled with heavy bugs, incompatible with well known mainstream plugins and lack true custom controls. Thus are very limiting, when you need control, speed and great usability. Which we all know in the end is what makes you stand out among the crowd.
Do you happen to have a sandbox demo admin, like YITH offers, so you can demo features before spending too much time designing with results that are not fitting the needs.
Thanks for your time….
Hi there,
I am afraid we do not have a sandbox demo.
1. We have the masonry style available for the shop category pages and blog archive pages.
2. Yes, we have a custom CSS section in the Theme options.
Does the masonry style work in a full screen mode, no white space on the left or right? Thanks
Hi sorry for all the comments but we think we found the issue it was with another plugin that is made by woocommerce called picking pal when users that are logged in they cannot view products it provides the header of your theme but not the product, but if you deactivate this plugin the logged in users can view your products
Awesome
Good luck with your site.
After updating the latest Flatsome I got this warning:
””Your theme (Flatsome) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”“
flatsome/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0,
flatsome/woocommerce/loop/result-count.php version 2.0.0 is out of date. The core version is 3.0.0,
flatsome/woocommerce/single-product/up-sells.php version 2.7 is out of date. The core version is 3.0.0,
Could you please guide me. many many thanks
“Solved” I have updated the Version: 3.3.2, not it’s ok.
Awesome
Thank you for letting us know.
Hi, Since the Woocommerce has updated my web site has been with problems! Since last night I realized that the checout process can not be completed, it shows like some kind of overlayed label on the checkout label. I have the last version of Flatsome (3.3.2) and woocommerce 3.0.1. I really need help ASAP with this because I am loosing sales every minute! PD: I was selling totally normal until the updates.
Hello David, sorry for the trouble.
Please send your website’s URL via support and we’ll look into the issue.
I have upgraded to 3.3.2. and all my other plugins are up to date. I’m having an issue with the translation some texts are not translated (Login, Account Details). I didnt have this issue before the upgrade. What can I do. Thank you.
Hi there, take a look here: http://docs.uxthemes.com/article/238-how-to-fix-translations-in-woocommerce-3-0
You might need to translate these strings yourself if your language file has not yet been updated.
WooCommerce Theme is great to support a shopping site like www.babytoys.pk. The modifications in menu, style and design are the appreciated improvements. Updating the features and giving responsive theme is considerable.
Thank you 
ur Wellcome Sir