Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Is there any way to save my customizations when updating? The last time I updated everything was erased and it took me 2 1/2 hours to remember and recreate what I had previously.

Hi there, using the child theme should help you retain your customizations after updates.

Hi,
how to use this new option?

NEW: Option to add Top and Bottom Content to Shop Taxonomy Category pages and Tags.

Hi there,

To add custom top and bottom content to Category pages go to WP-Admin > Products > Categories > Select Category and in tags go to WP-Admin > Products > Tags > Select Tag

I’ve figured it out, thanks. But what about other taxonomies (like Brands)?

Hi There.

I’m sorry to inform you that flatsome does not support ux shortcodes in woocommerce product vendor plugin, made by woothemes. I’m talking about shortcodes on vendor pofile page. Please do look into that in new versions of flatsome. On vendor profile page bad shortcodes appears. Also woocommerce shortcodes does not work. I tried the twenty seventeen defauld wordpress theme and there woocommerce shortcodes works, but not in flatsome, witch makes it a flatsome theme failure. I have latest version of flatsome 3.3.2, woocommerce 3.0.1 and woocommerce product vendor plugin, by woothemes version 2.0.26

I will give you an example :

http://bondensbutikk.com/vendor/test-as/

Is it possible for you tolook into this and fix this issue in future versions?

Hi there, sorry for the trouble.

I will share this with the development team right away.

Great :) I’M exited for a solution.

Error for variable products shown on lists/categories/sliders shown above Select Options / Add to Basket: “Notice: product_type was called incorrectly. Product properties should not be accessed directly. Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/xxxxx/public_html/wp-includes/functions.php on line 4137”. After changing the theme to Storefront everything is ok, so seems like Flatsome 3.3.2 bug.

I am afraid I am unable to replicate this on our end. Please shoot an email via support and we’ll look into it.

THANK YOU THANK YOU THANK YOU for this: FIXED: Disable image click if Product Lightbox is disabled.

Awesome :) Good luck with your site.

Hello, I’m considering your theme, but since I can’t find an admin demo to see how everything works, I need to ask a few vital questions.

1. Does the theme support the full size setting using a Product Masonry setting, so you only have say XYZ i.e. 20 px gutter on the left and right of the canvas, not wasting white space, with this being stated, can it also be controlled at the header body and footer level and or segmented pages, post, cart plus other page grouping controls?

2. Does the theme have an attachment options for a custom css, this is also vital, as I want an easy way to override css rules, mainly look and feel, without having to copy and past css elements into a file, that a very hard way to maintain changes for me? I guess I can always the use the Yellow Pencil Visual CSS Style Editor, but it’s super slow, beyond powerful, but slow. I prefer to hand edit my css using my my own tools. :)

I would love to be able to control ever aspect of the theme, so it can be expanded to look nothing like the box provides. Having a true grid level element control seems to be what your theme is on the path too?

With that being stated, I’m impressed with what I see so far, I have purchased many themes and honestly many fall short of a great usability, bloated, filled with heavy bugs, incompatible with well known mainstream plugins and lack true custom controls. Thus are very limiting, when you need control, speed and great usability. Which we all know in the end is what makes you stand out among the crowd.

Do you happen to have a sandbox demo admin, like YITH offers, so you can demo features before spending too much time designing with results that are not fitting the needs.

Thanks for your time….

Hi there,

I am afraid we do not have a sandbox demo.

1. We have the masonry style available for the shop category pages and blog archive pages.

2. Yes, we have a custom CSS section in the Theme options.

Does the masonry style work in a full screen mode, no white space on the left or right? Thanks

Hi sorry for all the comments but we think we found the issue it was with another plugin that is made by woocommerce called picking pal when users that are logged in they cannot view products it provides the header of your theme but not the product, but if you deactivate this plugin the logged in users can view your products

Awesome :) Good luck with your site.

After updating the latest Flatsome I got this warning:

””Your theme (Flatsome) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”“

flatsome/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0,

flatsome/woocommerce/loop/result-count.php version 2.0.0 is out of date. The core version is 3.0.0,

flatsome/woocommerce/single-product/up-sells.php version 2.7 is out of date. The core version is 3.0.0,

Could you please guide me. many many thanks

“Solved” I have updated the Version: 3.3.2, not it’s ok.

Awesome :) Thank you for letting us know.

Hi, Since the Woocommerce has updated my web site has been with problems! Since last night I realized that the checout process can not be completed, it shows like some kind of overlayed label on the checkout label. I have the last version of Flatsome (3.3.2) and woocommerce 3.0.1. I really need help ASAP with this because I am loosing sales every minute! PD: I was selling totally normal until the updates.

Hello David, sorry for the trouble.

Please send your website’s URL via support and we’ll look into the issue.

I have upgraded to 3.3.2. and all my other plugins are up to date. I’m having an issue with the translation some texts are not translated (Login, Account Details). I didnt have this issue before the upgrade. What can I do. Thank you.

You might need to translate these strings yourself if your language file has not yet been updated.

WooCommerce Theme is great to support a shopping site like www.babytoys.pk. The modifications in menu, style and design are the appreciated improvements. Updating the features and giving responsive theme is considerable.

Thank you :)

Hello there. Thanks for all updates! I’ve got one little problem : When you’re a portfolio lightbox page on Firefox (no problem in Safari), keyboard left and right arrows are moving all the website behing the lightbox to the left and to the right. Any way to fix it?

Hi there,

I am afraid we are unable to replicate the issue on our demo http://flatsome3.uxthemes.com/elements/portfolio/. Please shoot an email via support and we’ll check this out.

Me already bought many theme from here but never get any good update. I think this is good idea to provide latest updates in detail rather minor updates. Also in ecommerce section I am not able to find something very very attractive. Please check the website and suggest me some good WooCommerce Theme

Website: https://www.shoppingbag.pk

Hi there, we’re only selling one theme (Flatsome). This is a theme marketplace where multiple companies sell their themes (Just like an App Store). We’re not one company.

Hello. I have two presale questions, understand that you have a lot to do with the update of WooCommerce, and that is also the reason why I am looking for a new theme.

1. Are the flatsome theme up to date with the 3.1 version of WooCommerce for a new installation?

2. Will it be possible to implement a quantity field in the product archives, like this example: https://christianvarga.com/how-to-add-quantity-to-product-archives-in-woocommerce-and-keep-ajax/

Hope you have the time to answer pretty quick, even though the update seems to have made som issues.

Hi there,

1) Yes it is :)

2) Sorry, we don’t have any option for this.

Hi since the last update your theme of today our coupon code field disappeared on the cart page. How can this get fixed?

Hi there, it’s showing on our demo site and dev site: http://flatsome3.uxthemes.com/

Your Support time has expired. To continue to get support please renew your support by clicking ‘Renew Support’ button on this page.

The problem has the theme and the last version woocommercer I made a downgrade and everything working correctly. It is not clear the subject between you, it is clear that you have to support but you should not get an update like this.

Hi there, what do you mean? :)

Hi. I am still on flatsome 2.9 as I was told to downgrade when 3.0 was released as it broke my webiste. Am I supposed to download the new update? Will my current version of the theme work with the new woocommerce?

Hi there, there is a Flatsome 2.9.8 version in the zip file from Themeforest that you can use :)

in regards to my previous comment a page back it is theme related as i have switched to a different theme and the product page works as it should, we need our online shop back up and running asap would it be best if we revert back to previous woocomerce & theme ?

hi that did not do the trick and still getting the same debug message above

Hi there,

Please send an email via support and we’ll check this out.

Try also disable all plugins except WooCommerce and check if it’s still happening.

Hi. How to change the sidebar width ? It’s urgent appreciate fast response. Thanks :)

Hi..Awaiting response

Hi there, sorry for the delay.

You will need to write some CSS for this.

after updating to woo commerce Version 3.0.1 ux builder stop working / not opening and home page is not displaying all the messages / photos and page layout not displaying correctly like on the other once like i thought latest flatsome theme was compatible with Version 3.0.1,,,,,please advice

Hi there, there are many reasons for this and it’s probably not theme related if you have updated to latest Flatsome version also. WooCommerce 3.0 was a major new WooCommerce version and many plugins have problems with it. Flatsome 3.3 should support WooCommerce 3.0, but you need to make sure all plugins also does it.

You can enable WP Debug to see where the error is coming from: http://docs.uxthemes.com/article/228-enable-wp-debug

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