28330 comments found.
Hi,
After updating the flatsome theme the menu is disappeared and the everything is not standing right in the pages. uniqueyourstyle.nl. What can i do to fix it?
Beste Regards,
Found the problem. Child theme was conflicting. Regards
Awesome
Thanks for letting us know.
Hi from last 2 or 3 days it seems page navigation is not working properly. http://buyperfumeinbangladesh.com/perfumes-for-vips/ , same product contents are showing up in page 2, page 3
Same thing is happening for these two URLs:
http://buyperfumeinbangladesh.com/mens-perfume/ http://buyperfumeinbangladesh.com/womens-perfume/Need to fix this ASAP. After the update I think this is happening. Also I am not sure how the recent update is done in the site. Can you please check?
Hi there,
Please update to the latest versions of Flatsome (Version 3.3.2) and WooCommerce (Version 3.0.1)
I am using latest version of Woocommerce (Version 3.0.1) and Flatsome (Version 3.3.2) but problem still exists.
I am using similar codes in category pages: [product_category category=”women” per_page=”12” columns=”3” orderby=”price” order=”desc”]
Hi there,
Please shoot an email via support and we’ll look into this.
I did. Waiting to hear from you guys.
Hello. When setting Map > Style, Colour… If I remove the Colour (so Google map shows in colour not blue) it does not save, it just keeps defaulting back to Blue.
( I have not updated to WooCommerce v3 / latest Flatsome )
Hi there,
This is the default color for the map element. You will need to select another color.
Yes, but I removed the colour by selecting the ‘x’ so Google colour map is shown. Its displays fine but does not save the option. Its keeps reverting to Blue.
Is it possible to set a transparent color instead? If not there is no option for this.
This is what I am telling you. I select transparent option and it displays map correctly. BUT the setting is not being saved, it keep reverting back to blue.
Hi there,
Please use the following color #00ffffff
Thank you! That worked.
Hi Support I have a notification that there is a major update for WooCommerce however I should check if the theme is compatible first. I did check and there is no Woocommerce 3.00 in your list. Will this be changing soon. Nasheena
Hi there,
Our Latest version 3.3.2 is compatible with WooCommerce 3.0.1
Hey there,
as others said some strings will not translate anymore to german. Saw your comment you’re waiting for the german translation, but it was 4 days ago and I’m using the newest v3.3.2 with the newest woocommerce 3.0.1 and the newest German Market plugin. Still “My Account”, “Account details”, “View cart” and other things going on.
Also I’ve updated to v3.3.2 from 2.9.6 and especially in the header there are 2 search widgets now and other stuff. Any mentions what I did wrong? (after making backups I deleted the flatsome folder via ftp and uploaded the new one)
Hi there,
I am afraid you will need a wait a bit longer for WooCommerce to make the translations. The WooCommerce German translation is not yet done https://translate.wordpress.org/locale/de/default/wp-plugins/woocommerce
I have 6 months of support how do I use it? Im having trouble with this designer. I edit the text etc in the UX Builder then when I save and look at my site its not how it looks in the designer. How do I fix this as its really annoying me
Hi, Is there a way to deactivate UX builder completely if we are not using it anywhere on a site? Thanks
Hi there,
I am afraid not.
Hi, I`m woundering why my theme is not completely translated to Romanian language? See here the sample – https://s7.postimg.org/d98c2xyez/Untitled.png
My website is www.adebo.ro
Have a nice day. I`m waiting for your response.
WooCommerce changed some string and hence so default WooCommerce translation does not work for some languages. Please try http://docs.uxthemes.com/article/238-how-to-fix-translations-in-woocommerce-3-0
Ok man ,thanks. Have a nice day
Any news on when this theme will be compatible with WooCommerce 3.0?
Hi there, this theme is compatible with WooCommerce 3.0 
I Want a Switch: Enable blog in search results only;thanks
Hi there,
Please place a feature request here https://uxthemes.canny.io/flatsome. This way, you can track its progress.
Hello, I would like to know how to use the blog layout, it look like to be not linked to any page, so all the modification I do are invisible. How can I link all the blog option to the page ? thank you
Hi there,
Please ensure that you have selected a blog/posts page in Settings > Reading.
Regards
Hi there,
You will need to view the ux_products.php file in \wp-content\themes\flatsome\inc\shortcodes\
Hi, Ok thanks. Is there any way to hide the draggable option from products slider ?
Regards
Hi there,
1. No. You might need a bit of customization to achieve this.
2. You can use the search form element in the header builder http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder. Remember to enable Search Categories in Theme Options > Header > Search
Ok thanks and about this question:- “Hi, Ok thanks. Is there any way to hide the draggable option from products slider ?” ??
Hi.
Now all variation info is not accessible, just the picture works!
And no sales prices are visible.
BR,
Peter https://cabelos.co/Hi there, this is related to a bug in WooCommerce 3 and has nothing to do with Flatsome. Have you updated to latest WooCommerce version?
Yesterday we released version 4.4.2.170407 of our Currency Switcher. This new version addresses an error suddenly introduced by the update of WooCommerce to version 3.0.1, released on the 6th April 2017, which prevented the sale date of products from being processed.
During the testing phase of the new version, a bug “slipped through the cracks”. The result was that the Currency Switcher we released yesterday afternoon (Irish time) contained a bug. The bug prevented sale prices from being used by WooCommerce when the sale dates were left empty.
We fixed the glitch in the latest Currency Switcher version as soon as we found it, but it might be possible that you had already downloaded the update at the time we re-released our plugin.
If you are experiencing an issue related to products’ sale price, we would recommend that you download the Currency Switcher again. The latest version is still 4.4.2.170407, but the plugin available from our site now contains a fix for the glitch with the sale prices.
Hmm.
Yes I had.
I just thought that missing sales prices was flatsome. But it was not.
Sorry.
Awesome
Thanks for letting us know.
Great support, good job guys! One thing of note, don’t forget to raise the specs up to:
max_execution_time 60
memory_limit 128M
post_max_size 48M
upload_max_filesize 48M
Otherwise you will be shut out of WP completely after install of the full theme.
Thank you for your input.
Hi,
since Woo 3.0, brand description (text) is displayed twice on a brand page.
Hi there,
Please send a link to where this is happening via support and we’ll check this out.
I have moved my additional CSS rules from the theme options (where they were not being applied) to the child css stylesheet and they are also not being applied. The rules are not being picked up on at all when looking via Firebug. These changes did used to work fine but updates have stopped them working. Please help, I have some important stylistic changes to the site that are no longer being applied.
PHP Notice: price was called <strong>incorrectly</strong>. Product properties should not be accessed directly. Please see <a href="https://codex.wordpress.org/Debugging_in_WordPress">Debugging in WordPress</a> for more information. (This message was added in version 3.0.) in /test/www/wp-includes/functions.php on line 4137
Any Idea about this , please guide me :cry: my log file is now 28GB
Hi there,
Please check if the errors are still thrown in Flatsome 3.3.2 and WooCommerce 3.0.1.
Some of the template files are still not up to date with the new woocommerce update. Only a few: /single-product/add-to-cart/grouped.php /single-product/add-to-cart/simple.php /add-to-cart/variation-add-to-cart-button.php /single-product/tabs/additional-information.php
Hi there,
The issue has been fixed in Version 3.3.2
Is it possible to remove a link from one of the menu items? If I hover over “shop,” I want the headings for different categories to be text only. I had this with my old theme. Is this an option? Thanks for great support!
Hi there,
You can use the Custom links menu element to achieve this. Then enter # as your URL https://snag.gy/0C93EM.jpg
My category description does NOT show on the category page. Any idea? I do not see this option under the Theme Options…
Hi Ryan,
There is no setting to control the display of the description, however, Flatsome does display the description by default. Please shoot an email via support and we’ll look into it.