295 comments found.
Looking to buy but they have several questions about the mobile navigation menu, I can not see on mobile device. Has this been fix? If so please can you update demo so we can test and buy
We are in vacation till Friday. After vacation we will update the theme sorry for the inconvenience.
Downloaded the theme but having problems installing it like the demo. Also it keeps saying that I need to buy a license from visual composer? thought everything i needed would be included.. anyone else have the same issue?
Did you install all plugin like woocommerce and other before demo import. If you did correctly it will look same. For any difficulties open ticket in our Suppprt system.
Hello the mobile version is not showing the menu dark blue bar
Will you please open ticket in our support, we will investigate that.
i love this theme but as i am new to this i did not realize that it wouldn’t install and look the same as the demo how can i get it to that point ?
If demo installation look different , open ticket in out Suppprt system our team will help you as son as possible out support URL is http://smartdatasoft.com
Hi there I’ve purchased this theme but the menu dosent appear in smart phones and my client is struggling with this issue please help me with this
Please ticket in our support system with your site information. We will investigate that.
When I try to change the icons on my home page as the ones in demo. some of them dissappear. only a few show up. Any solution
I am not sure what kind of problem you are facing. Will you please send me screen short what is is the issue in our support system. If possible send your site admin access also.Then i can give you a better solution.
Quick questions – after installing Dummy Data following your instructions, should the website look like this? http://propoint.northernlandscape.com.au
You need to set the home page from your Settings->Reading then your home will be looks like http://propoint.northernlandscape.com.au/home/ and also have to set menu from wordpres menu area. Please follow our documentation.
Thank you – all working!
Do not forgot to rate our theme 5 start and give testimonial about us.
Greetings, nice theme. I purchased it. Now I need to know how to get my home page form to be horizontal instead on verticle
Do want the menu from left and content right. Is yes , then it is not possible .
No, I want that request service contact form to be as it is in the demo, curently it is verticle , I want it going right to left
also, when I try to upload my logo for the header and hit save changes I keep getting an error ” there was a problem with your action, please try again or reload the page”
<div class="inputs-col">
<div class="row">
<div class="col-md-6">
<div class="input-wrapper">
<label>Name <span class="required">*</span></label>
[text* your-name class:input-custom input-full placeholder "First & Last Name:"]
</div>
</div>
<div class="col-md-6">
<div class="input-wrapper">
<label>Phone</label>
[text your-phone class:input-custom input-full placeholder "+108-36-456" ]
</div>
</div>
</div>
<div class="input-wrapper">
<label>Email</label>
[email* email class:input-custom class:input-full placeholder "xxxx@xxxx.xxx"]
</div>
</div>
<div>
<label>Message</label>
[textarea your-message class:textarea-custom input-full]
</div>
[submit class:btn class:btn-border "Send Message"]]
What about the fact that I cant load my logo, I get an error message when I try to
I tried this code, but it didnt do what you suggested it would, please help
I havnt heard anything back from you guys, I still cant upload my logo. I tried resizing it , as a matter of fact I cant make any changes inside of electrician options
Also this theme looks wacked up when I go look at my site in internet explorer my site is new.aysavp.com
Our support time I’d GMT +6 , 7.30am to 4pm. Sunday is weekend and 1 may is international labour day. So our office was close. Our office is open from today. Open ticket in our Suppprt system with you site access, our team will investigate the issue.
I want to purchase this theme today, is the demo content included
Thank you for interest in our theme. Yes theme include with demo content. The image is only for demo purpose.
ok thank you, I will purchace today, oh hey also is that gleam that goes through lightning bolt, can it be made to go through any logo
The logo image part is a gif file. You can use in your logo also http://app-presta.com/wp-electricity/wp-content/themes/electrician/images/bolt.gif
Hello, under Visual Composer > Electrician Icon Item Carousel , I can not add MAIL icon. (“fa-envelope” ). Please help. Thks.
Hi there,
Thanks for purchasing Electrician. Please open a support ticket on our support system. We’ll answer you and solve all of your issues till to the end of your queries. We always try to support our users within very quick time. Hope you’ll find your issues solved after contacting with us on our support ticket.
Looking forward your ticket.
Thanks again.
ok where is your support system ? thks.
I am sorry to know you are facing issue. if you please open ticket in our support system http:://smartdatasoft.zendesk.com i will investigate your issue and fix as soon as possible.
Please check your new version 1.2 on Mobile, the menu bar and Call number has a White background so no one can see them.
Hi there,
Thanks for purchasing Electrician. Please open a support ticket on our support system. We’ll answer you and solve all of your issues till to the end of your queries. We always try to support our users within very quick time. Hope you’ll find your issues solved after contacting with us on our support ticket.
Looking forward your ticket.
Thanks again.
ok where is your support system ? thks.
Our support system http:://smartdatasoft.zendesk.com
hello, can i change icon on social to others? Ex: I want to change Tweet icon to be Calling icon with Font Awnsome (TOP LEFT)
I could try to change with css code content ”\e907 ” for Call button, but what is the code of Mailing please?
Hi there,
Thanks for purchasing Electrician. Please open a support ticket on our support system. We’ll answer you and solve all of your issues till to the end of your queries. We always try to support our users within very quick time. Hope you’ll find your issues solved after contacting with us on our support ticket.
Looking forward your ticket.
Thanks again.
ok where is your support system ? thks.
Our support system http:://smartdatasoft.zendesk.com
hello, the red “More info” button on the startsite…it is not possible to delete this, we have nothing found in the backend editor and in the code.
also a bug is, that when we change some icons on startsite, that it not shows , we have send you also a ticket with no response.
Hi there,
We answered you on your support ticket. Please follow our support ticket to quick solution.
Thanks
Nice theme however I have ran into a lot of bugs. Very frustrating. Support wants me to work with them to “update theme”. I am a designer not a debugger. I cannot understand how there is so many sales however no issues here from other customers? I’ve got to move on. Thanks for your help smartdatasoft. Please test theme in-house and fix. Not my job.
Hello,bighawaii
Thank you for your valuable feedback. If you share your ticket no then i can follow up , what kind of bugs you are referring. In themeforest each theme have to pass with a high quality test. We also test our theme with our in house many times.
But some time some bug may arise , if client notify us we have fix that as release as soon as possible.Our last 1.1 version fix few small issue. If your issue is same then update the theme will fix your issue. If you share your bug list with ticket no then we will follow up and give you a solution as soon as possible.
We never found any issue from our other customer, there are lots of awesome site which customer build, If you want we can share some of them via our support system.
If you stil unsatisfied our support and theme, we are ready to give you 100% refund without any question.
Once again thank you for your co-operation.
beautiful theme! It looks like it will work perfectly for a new business venture I am helping to start. Will I be able to run this in MAMP to test things out first?
First of all thank you very much to love in our theme. Yes it is possible to run in MAMP to test things. You can install wordpress then theme and import demo xml, and test all functionality.
wonderful … Purchased!
Header settings Save problem.
http://prntscr.com/em73yjPlease open ticket in our support system with your wp admin url. May be something wrong in your site.
hi we recently bought your theme, how can we make the menu stick to the top.
Hi there,
Please follow your support ticket. We answered your there.
Thanks
Thank you for the great theme! Having a problem with the preloader color setting not working under Customizing ▸ Styling Settings Common Color.
Please open ticket in our support system. Our support staff will investigate yoyr issue.
Awesome theme! Good Luck With Sale 
Do you have different color scheme, I would like to present it to a client in blue (I know he doesn’t like Orange)
Hi there,
You can change every theme color from Appearance > Customize.If you have any issue or query with Electrician, please open a support ticket.
Thanks
