28319 comments found.
Hi!
There no “one click update” for the v3.3.4 ???
Hello Felipe, sorry for the issue.
Try the manual update http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi, is it possible to remove the margins between the items in the shop so we can have a seamless grid of photos with text on the photos when a user hovers?
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.product-category.col.product{ padding: 0; }
hi I just purchased the theme i want to have a shop on my site but i dont want to change the entire theme of my site is the a way to put it on a specific page like www.bebke.co.il/shop
thanks…..
Hi there,
Yes 
Install WooCommerce which allows you to have the shop integrated into your site as shown on our demo http://flatsome3.uxthemes.com/shop/
are there instructions on how to do it?
Hi there,
You can refer to this awesome step by step tutorial
Thanks for the respons But it is not very helpfull It says if i have a theme for my site i should not install your pluging
I am very confused…. Will i be able to keep my current working site bebke.com And have bebke.com/shop with your working theme?
If so please send me relevant instructions if not i would like to return it
Hi there, sorry for the confusion.
You will be able to keep your working site. Please view WooCommerce tutorials here http://docs.uxthemes.com/category/201-11-woocommerce
there is no explanation there…. can you please help?
should i just pay the 50$ for the install?
i want to install and cant….do you know if your developers will be able to make 2 themes on my site if i pay extra 50$
?
Hi there,
If you are not sure about installing WooCommerce, you can go ahead and have someone do this for you. But it’s quite easy, so I would suggest that you watch this YouTube tutorial first https://www.youtube.com/watch?v=jfMBEXLTxgQ
I am not sure about your question. Please elaborate on this.
Do you read what i write or just send automated replys?
I am sending the same question for 2 days now getting no answer…
Please tell me if i can install your theme on my site (i have my own theme) If yes please tell me how
If not please refund
Hi there, sorry for the confusion.
Yes, you can install the theme on your site. Here’s a video tutorial to get you started http://docs.uxthemes.com/article/185-getting-started
I have the same problem as user Kghorbani. Javascript is not working on the products page. No caching is active on the site or through the hosting provider.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
The problem was somehow solved as soon as I added a sidebar to the products page.
Besides this problem (which is now solved for me), the theme works great by the way!
Awesome Good luck with your site.
How do I remove the image file name from my product images in the slider? When I hover over the product in my slider, the image file name is displayed. https://s23.postimg.org/6vjl84g4b/Full_Size_Render.jpg
Thanks!
Hi there,
That is a default browser feature which we don’t have control over. You can try to remove the title attribute on the image itself. Go to Media > Library panel.
Hello,
I use your template and I also use wpml to make a multilanguage site,
Can you tell me how I can customized the logo for each language? An idea, an easy and fast way to do that?
Thank you
Hi there,
Follow these simple steps to achieve this
1. Go to WPML > String Translation
2. Open “Translate Texts on Admin Screens” (from the bottom of the page)
3. Then find the option where theme stores settings (usually similar to theme name)
4. Expand it, and see if there is Logo with the image link
5. Mark this and go to the bottom of the page
6. Click apply and wait for the confirmation message
7. Now go to WPML String Translation and translate those strings
Hello, it works very well, thank you
Awesome Good luck with your site
Hi, just bought theme and it is great! Thank you for that.. But one problem.. When I activated Catalog mode, how can i now get some kind of contact button on products? And where I can change text Quick view that shows on labels of products… Tnx…
Hi there, thank you for choosing Flatsome.
1. Place the form shortcode in Advanced > Catalog Mode > ADD TO CART REPLACEMENT – PRODUCT PAGE
2. You can translate the “quick text” string using Loco Translate
Thank you!
Good luck with your site
Good luck with your site
hi, Many customers reporting after they add something to cart it just takes them back to home page and cart is empty again. Please help!
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Hi,
There is a option in Customize Shop | Product Page | Add to Cart which says:
Open Cart dropdown when product is added to cart
I don’t have this option checked. When add item to cart, the dropdown is still displayed. How can i disable it? because I have long list of items..
THANKS
Hi there,
This seems like a caching issue. Please clear your cache.
Hi, does anybody know how to disable change password on My Account page if user registered thru facebook? Thanks!
Hi there,
There is no setting to achieve this. You might need a bit of customization to achieve this.
Hi there! I asked this same question several months ago – will you be updating the previous version of your theme? Back then you said you would do it very shortly. Well, Woocommerce has updated and I am experiencing issues. Can you please honestly say if you are going to update or is it time to search for another theme?
Hi there,
We have a new 2.x update version 2.9.8 which is compatible with WooCommerce 3.0
I must have missed it, can you please post a link to it?
Hi there,
Flatsome 2.9.8 can be found in the ‘All files and documentation’ zip file.
Hi, I would like to install the theme “Flatsome – Sale Countdown”, but that is just one of the theme demo’s not optional in the install wizard. But when installed with a Flatsomer demo theme, you can again find the option in the menu under Demo, just like on this Themeforest page. But how can I select Demo “Sale Countdown”?
Hi there,
You can select this demo preset in the UX Builder on a new page http://docs.uxthemes.com/article/186-how-to-use-the-ux-builder
Hi, in the UX Builder, I’ve set the “open in lightbox” option for an image gallery to “off”, but the images keep opening up in a lightbox — Is this a bug or am I missing something?
Thanks.
Hi there, I have sent this to the developers for further investigation If it’s a bug it will be fixed in one of the next versions. Thanks for noticing!
HI, looks like WooCommerce just updated to 3.0.3 and caused the cart file to be out of date now. Can you take a look?
Hi there, we’ll have that fixed soon. It should still work perfectly
Question, does flatsome use front for adding products, can i use custom post types for products, show under sku or category, Example Place: New York
Hi there, not sure what you mean We use WooCommerce and it’s built-in functionality for product managing.
The updated files for compatibility with woocommerce 3.0.3 that you have for download are the same ones from the last update. The files are not updated in the download. Still not compatible with woocommerce 3.0.3
Hi there, the Flatsome 3.3.3 version fixed outdated WooCommerce 3.0.2 files. We’ll have the 3.0.3 version fixed soon. It should still work perfectly
This recent update killed the formatting on my site, removed the header logo and navigation and left aligned the entire full width page…my client is pissed – rolling back now fingers crossed. It’s moments like this (having owned this theme for a couple of years) that the new support system is a bummer.
Hi there, really sorry about that. Did you update from 2.x to 3.0? 3.0 was a major new version and you should always test before updating to a major version. Read more here: http://docs.uxthemes.com/article/188-upgrade-to-flatsome-3-0
I upgraded to the newest version of flatsome (3.3.3), newest version of woocommerce (3.0.3) and now the image gallery of a single product isn’t working. Usually my products have variations and images associated to those variations and when you picked a variation, it would show that image. Now it doesn’t. Also the thumbnails below the main image don’t work – they don’t change the main image.
Hi there, this should work with Flatsome 3.3.3 and WooCommerce 3.0.3. Have you cleared all cache etc?
After updating the template, the style of the shopping cart changed. How do I have the previous version.
Hi there,
Please elaborate in an email via support and we’ll check it out.
flatsome/woocommerce/cart/cart.php version 3.0.0 is out of date. The core version is 3.0.3,
Hi there,
This is going to be fixed in the next update.
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