28291 comments found.
I updated from Flatsome 2.9 to 3.3.4 yesterday. I also updated my Woocommerce to the new 3.0 version. The sidebar, where I show a product filter, is no longer showing after the updates. I have checked ‘Theme options -> Shop -> Shop/ Category page’ for the Sidebar option. ‘Left Sidebar’ is selected as before the update. Still no sidebar to be seen anywhere.
Do you guys still need to add some fixes for the new Woocommerce 3.0 update?
Thanks
Hello Lucas, sorry for the trouble.
The sidebar is working well over here. Please shoot an email via support and we’ll look into it
When setting widget areas, the widget does not stay active. When I close the widgets page the widget goes away. How I keep it active?
figured it out, had to add sidebar to page to show widget
Awesome
Good luck with your site.
Hi There,
There is a problem with the TinyMCE text editor in the UX Builder. When we click “Open Text Editor” it does not link to the corresponding code. It just displays a white box. We need to have that TinyMCE editor functional.
Hi there, sorry for the trouble.
Please send in an email via support and we’ll look into this.
Sorry another question. I see many demo with hided menu (that appears on fullscreen after clicking in the menu icon). Logo in the center.
How many header variant are available for this theme? Where I can see all available sample? I’m interested to a logo centered header, but with the menu already visible, without clicking on it.
I wanto to add also WPML. So there is a place where to add the language swtcher? A kind of language widget preset. Anche the dropdown has a Flatsome CSS or just only the WPML presets?
Hi there,
You can view the header presets here http://flatsome3.uxthemes.com/features/header-designer/ in the header examples section
Yes, we have a Language element in the header builder.
Hello, After last update, price, quantity and total not showing. Thanks, JiYeon
in cart.
and only one item is showing.
After updating woocommerce to the latest version, it is working normally. Thanks
Awesome
Good luck with your site.
It’s easy to add a scroll-to link but when u click on the link it just jumps to the section instead of “scrolling” to the link. It works on one-page template where the menu items are automatically created. When will the option to make scroll-to #anchor links be smooth scroll when we click on menu items with a #link?
Hi Dave,
You can place a feature request here https://uxthemes.canny.io/flatsome
hi! i want to confirm one thing before purchasing that if once you click for demo content install it adds the content or over right the existing content…cause i have already entered my 200 products and dont want to renter cant take that risk…in majority themes it override and not add the content
Hi there,
The Flatsome demo content overwrites the existing content. Fortunately, you can still access the demo presets in the UX Builder.
Any chance we can get a Soundcloud follow link for the follow & share shortcode??? I love this theme for musicians but we could use a little love for our outlets – deezer – bandsintown – itunes – apple radio! these options would rock
Hi there,
You can place a feature request here https://uxthemes.canny.io/flatsome
I installed last theme update. Unfortunately it does not work anymore ‘the ability to modify or create new menus
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll check it out.
Hi – Luving the theme. Still getting used to it 
HOW do i add an ID to Row to create a link to a specific row on a page ? There is no field for row id’s. Is there any way?
Hi there,
You can use the Scroll to element http://docs.uxthemes.com/article/236-how-to-create-a-scroll-to-link
Hi,
I’m loving the flatsome theme so far, it’s extremely responsive and easy to use, especially with the ux builder.
However, i’m having a problem with the product images: when someone adds a product to their cart and views it the product thumbnail image does not show. Also, I’m having the same problem where the images does not show on the sidebars.
I look forward to hearing from you.
Hi there, sorry for the trouble.
Please send your website’s URL via support and we’ll check it out.
Hi, just update woocommerce 3.0.3 and template to 3.3.4 , just work more of the things, but price of product variations when select a variation, isnt show…so its dificult to select the variation because each price doesnt show. Before, it shows good. Please help-
Hi there, sorry for the trouble.
Please send your website’s URL Via support and we’ll check it out.
Hi!
There no “one click update” for the v3.3.4 ???
Hello Felipe, sorry for the issue.
Try the manual update http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi, is it possible to remove the margins between the items in the shop so we can have a seamless grid of photos with text on the photos when a user hovers?
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.product-category.col.product{ padding: 0; }
hi I just purchased the theme i want to have a shop on my site but i dont want to change the entire theme of my site is the a way to put it on a specific page like www.bebke.co.il/shop
thanks…..
Hi there,
Yes
Install WooCommerce which allows you to have the shop integrated into your site as shown on our demo http://flatsome3.uxthemes.com/shop/
are there instructions on how to do it?
Hi there,
You can refer to this awesome step by step tutorial
Thanks for the respons But it is not very helpfull It says if i have a theme for my site i should not install your pluging
I am very confused…. Will i be able to keep my current working site bebke.com And have bebke.com/shop with your working theme?
If so please send me relevant instructions if not i would like to return it
Hi there, sorry for the confusion.
You will be able to keep your working site. Please view WooCommerce tutorials here http://docs.uxthemes.com/category/201-11-woocommerce
there is no explanation there…. can you please help?
should i just pay the 50$ for the install?
i want to install and cant….do you know if your developers will be able to make 2 themes on my site if i pay extra 50$
?
Hi there,
If you are not sure about installing WooCommerce, you can go ahead and have someone do this for you. But it’s quite easy, so I would suggest that you watch this YouTube tutorial first https://www.youtube.com/watch?v=jfMBEXLTxgQ
I am not sure about your question. Please elaborate on this.
Do you read what i write or just send automated replys?
I am sending the same question for 2 days now getting no answer…
Please tell me if i can install your theme on my site (i have my own theme) If yes please tell me how
If not please refund
Hi there, sorry for the confusion.
Yes, you can install the theme on your site. Here’s a video tutorial to get you started http://docs.uxthemes.com/article/185-getting-started
I have the same problem as user Kghorbani. Javascript is not working on the products page. No caching is active on the site or through the hosting provider.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
The problem was somehow solved as soon as I added a sidebar to the products page.
Besides this problem (which is now solved for me), the theme works great by the way!
Awesome
Good luck with your site.
How do I remove the image file name from my product images in the slider? When I hover over the product in my slider, the image file name is displayed. https://s23.postimg.org/6vjl84g4b/Full_Size_Render.jpg
Thanks!
Hi there,
That is a default browser feature which we don’t have control over. You can try to remove the title attribute on the image itself. Go to Media > Library panel.
Hello,
I use your template and I also use wpml to make a multilanguage site,
Can you tell me how I can customized the logo for each language? An idea, an easy and fast way to do that?
Thank you
Hi there,
Follow these simple steps to achieve this
1. Go to WPML > String Translation
2. Open “Translate Texts on Admin Screens” (from the bottom of the page)
3. Then find the option where theme stores settings (usually similar to theme name)
4. Expand it, and see if there is Logo with the image link
5. Mark this and go to the bottom of the page
6. Click apply and wait for the confirmation message
7. Now go to WPML String Translation and translate those strings
Hello, it works very well, thank you
Awesome
Good luck with your site
Hi, just bought theme and it is great! Thank you for that.. But one problem.. When I activated Catalog mode, how can i now get some kind of contact button on products? And where I can change text Quick view that shows on labels of products… Tnx…
Hi there, thank you for choosing Flatsome.
1. Place the form shortcode in Advanced > Catalog Mode > ADD TO CART REPLACEMENT – PRODUCT PAGE
2. You can translate the “quick text” string using Loco Translate
Thank you!
Good luck with your site 
Good luck with your site 
hi, Many customers reporting after they add something to cart it just takes them back to home page and cart is empty again. Please help!
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.