23226 comments found.
welcome new update welcome new bugs 
I t think you do no should update it. You are constantly ruining it.
And pages has lots of missing translations.
login, register, RELATED PRODUCTS ….
I do not want support, I will not buy it either. I just say wrongs… maybe you can fix nex updates i hope not break other ways
Hi, every time i update i get error and my site needs a full restore. I read the manual and i do it exactly like is written there. Please help, i have a ticket too on support. Best regards.
Hi,
Thanks for sending the ticket. Our support team will update your theme and get back to you ASAP after solution.
Thanks for your time 
Hi,
Porto updated version has been released now. Please update Porto theme 3.6 with latest plugins and Woocommerce compatibility and all templates updated.
After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
I hope after the theme update your issue will be solved.
Thanks
Hi Guys, After 5 updates since WC3 release, you think it maybe time to update these files? I kinda fell sorry for all those people that upgraded to WC3 lol. porto-child/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0, porto-child/woocommerce/loop/add-to-cart.php version 2.5.0 is out of date. The core version is 3.0.0, porto-child/woocommerce/loop/rating.php version 2.0.0 is out of date. The core version is 3.0.0, porto-child/woocommerce/myaccount/form-edit-address.php version 2.6.0 is out of date. The core version is 3.0.0
Hi,
Porto updated version has been released now. Please update Porto theme 3.6 with latest Woocommerce compatibility and all templates updated. After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
I hope after the theme update your issue will be solved.
Thanks
When I load a page VC never comes up, all required updates have been done, please HELP
Hi,
Please go to Visual Composer >> Role Manager and select the all the options in all tabs to show everywhere on your site. http://prntscr.com/ey8knt
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
hello, i need to talk to you, i intend to purchase your theme again, then you recustomise based on my wireframe…send me your email and phone number please
Hi,
Version 2 for Cart page and Checkout page has lots of missing translations:
Shopping Cart
Continue Shopping
Proceed to Checkout
Estimate shipping and tax
Cart totals
Order Review
Payment Methods
Grand Total
Hi,
Porto updated version has been released now. Please update Porto theme 3.6 with latest Woocommerce compatibility and all templates updated. Also we have solved the translation issue in this theme.
After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
I hope after the theme update your issue will be solved.
Thanks
Translation still not working. The POT-file is the same as the version before.
Hi,
Can you please contact us through our support system so we will check and solve this issue on your site.
Thanks
Does this theme not auto update through the envato toolkit? I thought some time ago an update fixed that so the theme would auto update but it doesnt seem to be? thanks Darren
Hi,
Yes, the theme will auto update with the Envato toolkit.
Please read and follow the instructions given in the theme documentation here about the theme update: http://newsmartwave.net/wordpress/porto/documentation/#updateThanks
thanks. The update worked, and the plugins etc, but, now my site appears quite broken, www.divinedecor.es – my footer had disappeared, click into any product, its got big photos of random images on the right hand side that should not be there 
i got it all sorted, it lost all the widgets etc, but thanks to google cache I was able to sort it all out 
Sounds Great! that your issue has been solved.
If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for contacting us.
Have a great day
I noticed some odd hover behaviors using IE Edge, use Edge and hover over any product. REF: http://www.newsmartwave.net/wordpress/porto/demo-shop-1/product-category/t-shirts/
You want to look at the compatibilities, there seems to be a few things not correctly set css wise. I’m still evaluating, checking deeper for good coding techniques as well.
Thanks
Hi,
First of all thanks for showing interest in the Porto theme.
We have checked the theme on all browsers and did not saw any issue with it. Can you please make sure that you have checked the theme on the latest Edge browser?
Thanks
Here are some refs snaps images, from your own sites. I just took from my new laptop, W10 Newest IE Edge, everything has been updated and nothing more than the basics are on this machine. Please check, it’s on all your themes. Thanks, hope it’s an easy fix, just some type of css floating bug?
https://snag.gy/B3zQxl.jpg , https://snag.gy/gxofDy.jpg , https://snag.gy/6GhcVA.jpg , https://snag.gy/TzrEOX.jpg , https://snag.gy/AlE1Dh.jpg , https://snag.gy/B3zQxl.jpgHi,
Ok, thanks for showing this we will forwarded it to the development department they will solve this issue in the theme if they find similar to your given screenshots.
Thanks
Hi, do the Visual Composer license expire? Or is it for life time?
Hi,
It’s lifetime and always you will get the updated plugin with the theme update.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
I have tested the new theme on a staging environment and it looks good to me – thanks for pulling this around and getting the updates working again.
I have one problem with the wishlist. Big changes happened in there and you can see a screenshot of before and after is attached – how can I make it like before because your current wishlist setup would break the line if an item is out of stock and it is missing the text. Can you please let me know how would I be able to have it like the way we had it before?
Here is the screenshot https://cl.ly/3Y3F3v2s3L3VHi,
We have upgraded the theme design that is why it is showing their but you have to compile the default css again after the theme update.
Porto updated version has been released now. Please update Porto theme 3.6 with latest Woocommerce compatibility and all templates updated. After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
I hope after the theme update your issue will be solved.
Thanks
Even with your latest, the problem is still there… look at the problem rather than sending a generic question…
Hi,
Can you please send us your site login details through our support system so we will check and solve your issue.
Thanks
Why the list of products in woocomerce the letters are vertical and looks all wrong? this happens in all the version
Hi,
Can you please send us the screenshot of your issue and also please give us your page URL where you have seen the issue?
Thanks
Question: In which file can i edit the “Quick View” content? I need to change priority for the price which is no longer below title but just above add to cart button. Priority 25.. I have fixed it for single products but did not help for quick view popup.
I found it in ”/wp-content/themes/porto/inc/functions”.. But is there a reason why the price has been given priority 25? Looks really bad..
Hi,
No there is no any specific reason but you can set it 5 or 10 then your priority will change.
Thanks
Running Porto 3.5.5 and latest Woo 3.0.3 (as of today lol). I was having an issue on the single product page after updating from Porto 3.5.4 to 3.5.5. The “Show Prev/Next Product” was not working and showing all products on single product page. I was able to “fix” temporarily by turning this setting off in the theme options. I may turn it back on when you have a fix but I wanted to hopefully help someone else having the same issue after updating to 3.5.5
Hi,
Porto updated version has been released now. Please update Porto theme 3.6 with latest Woocommerce compatibility and all templates updated. After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
I hope after the theme update your issue will be solved.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
I updated my theme.
But only woocommerce (store page) was left with the light color setting. Being that it used dark.
How can I adjust to dark again?
Hi,
Porto updated version has been released now. Please update Porto theme 3.6 with latest Woocommerce compatibility and all templates updated. After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
I hope after the theme update your issue will be solved.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi!
The theme has a small problem regarding the translation for WooCommerce… I will try to explain (I’m sorry for bad English)...
In some files an uppercase letter disrupts the translation… For example:
In woocommerce/single-product-reviews.php we have ( ‘Your Rating’, ‘woocommerce’ ) instead of ( ‘Your rating’, ‘woocommerce’ ), the uppercase R does not allow automatic translation because there is no reference inside the translation file of WooCommerce.
I’m doing the adaptation on my site, but it would be interesting to fix this problem. The bug happens in many theme files, from the mini-cart to the checkout.
Thanks.
Hi,
Can you please make sure that you are using the latest Porto theme 3.6 version? We have already solved this issue in our latest updated theme.
Thanks
Hi,
I just updated and the problems persist.
Thanks.
Can you please send us your site login details through our support system so we will check and solve your issue.
Thanks
Hello, This is a pre-purchase question. Can the product sign be changed from the current dollar sign ($) to maybe Nigeria Naira (N)? and also at the check out page can I change the payment option from Paypal to a third party payment portal for receiving money? Thank you.
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you can change the both things easily from Woocommerce plugin’s settings.
Thanks
Hello,
If i have active all plugins, then WPML Curency Witcher not work, and i can not add new currency, and currency wsiwtcher on frontend also not work.
If i try add new currency in amdin i get this error: Uncaught Error: cannot call methods on dialog prior to initialization; attempted to call method ‘option’ at Function.error (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…nderscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:2:1814) at HTMLDivElement.<anonymous> (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…derscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:20:2115) at Function.each (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…nderscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:2:2881) at a.fn.init.each (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…underscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:2:846) at a.fn.init.a.fn.(anonymous function) [as dialog] (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…derscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:20:1857) at Object.WCML_Dialog._repositionDialog (http://www.ello24.eu/wp-content/plugins/woocommerce-multilingual/res/js/dialogs.min.js?ver=4.1.2:1:1929) at HTMLDivElement.open (http://www.ello24.eu/wp-content/plugins/woocommerce-multilingual/res/js/dialogs.min.js?ver=4.1.2:1:957) at a.(anonymous function).(anonymous function)._trigger (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…derscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:20:6177) at a.(anonymous function).(anonymous function).open (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…derscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:97:3582) at a.(anonymous function).(anonymous function).open (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…derscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:20:1032) load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,jquery-u…:2 Uncaught Error: cannot call methods on dialog prior to initialization; attempted to call method ‘option’ at Function.error (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…nderscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:2:1814) at HTMLDivElement.<anonymous> (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…derscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:20:2115) at Function.each (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…nderscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:2:2881) at a.fn.init.each (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…underscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:2:846) at a.fn.init.a.fn.(anonymous function) [as dialog] (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…derscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:20:1857) at Object.WCML_Dialog._repositionDialog (http://www.ello24.eu/wp-content/plugins/woocommerce-multilingual/res/js/dialogs.min.js?ver=4.1.2:1:1929) at http://www.ello24.eu/wp-content/plugins/woocommerce-multilingual/res/js/dialogs.min.js?ver=4.1.2:1:1305 at c (http://www.ello24.eu/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,j…erscore,wp-util,jquery-ui-progressbar,backbone,plupload&ver=4.7.3:114:8748)
Hi,
Have you purchased the theme? If yes then please contact us through your theme purchased account to get the free support for the theme.
Thanks
hi i have problem because in all my url on the end i have mark “Archive” where i can remuve that
Hi,
You can remove it from your Settings >> Permalink.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
ok i will purchase support extension, but i send you wrong question, “archive” is on my page title not on the end of url, can you solve this problem, i tray to find solution in theme options but nothing
Hi,
Please purchase the support extension first then send your site login details through our support system then we will check and solve your issue. Without debugging your site we will not able to tell you the solution.
Thanks
Hello My Item Purchase Code shows already used.It’s happening after reinstall wordpress. Would you please registration can be reset.
Hi,
Can you please send us your Purchase code, email ID at here: newsmartwave@gmail.comThen we will check and create the new account on our support system or reset your password.
Thanks
I’ve been looking for a way to hide individual products in porto theme simple products?
Hi,
Please deactivate the Woocommerce plugin from Porto >> Plugins.
Thanks
