39312 comments found.
Hi people, I was wondering if it would be possible to make iconbuttons like on this website http://www.trucks.nl (on top of the website) and link to categories with this theme. How can I do that?
Thank you.
Hello!
Thank you for your question! The Content Box element is similar to that in design and function. There are various layouts which can be chosen, but when adding a background color, linking the Content Box to a specific URL and adding an icon + Icon hover effect, you get a very similar look and feel. This can be created in columns varying from 1-6 columns wide. We have this element demoed here > http://bit.ly/2j2lGtN
We also have the Flip Box element which is different, but may also be an interesting concept to consider for your layout. We have that demoed here > http://bit.ly/2ojNZZu
I hope this helps!
We would be delighted to see you in the largest theme community out there!
-Weston
Hi,
Thank you very much for your kind reply! Your content boxes are looking wonderful and clear. I love it But it is not what i am looking for.
Thanks!
Hello!
I’m sorry to hear that. Just a note, we’re always improving and adding to Avada’s features. If you would like to submit a feature you think would be a great addition to Avada, you can email your idea to our feature team here > support@theme-fusion.com with “Avada Suggestion” in the title so that it can be reviewed.
Thank you!
-Weston
Hi!
I want to do quite simple things, but Avada is really annoying me at the moment. The content goes up behind and above the top menu. Also even if I set the layout to boxed, and try even very small widths, the width is full. I use Visual composer for the layout as I think there are much more options and easier to work with than your builder. Also there is a big margin above the logo, and that margin is in relation to what be top align of the menu that is to the right of logo. So best would be center aligned compared to menu, or maybe bottom aligned. But now it is a margin on top of logo, so logo is pushed down. Looks weird. I haven’t set that. Also another thing regarding logo etc. Normally, in any theme, when you remove the theme logo it defaults back so that you can have the name as you have written it in wordpress. Your theme does not. Should it, or is it working wrong for me?
Thanks!
Hi there
Our team can guide you through this and check what you are trying to achieve via a support ticket, it will allow our team to accurately assist you
We can confirm that you do have valid support, please do create a support ticket using the link below and our team will gladly assist and provide you with a better understanding on how the options work
Click Here To Get Avada Support
Thank you, MB
does this work with visual composer plugin?
Hello @Danutz78
We have not officially tested Visual Composer with our theme as we have our own very user friendly page builder that you can use, its called Fusion Builder and you can read all about it here => http://bit.ly/2gwIdfX
However I have seen some of our customers using Visual Composer with our theme so you might want to contact the plugin author on this query as well.
We will be delighted for you to be a part of this Amazing Community!
Thanks
-Ammar
Hi – I have used Avada three times and love it. I have a nearly new client who I’m advising to use Avada but we won’t be finalising the deal until next week. When does your $39 deal end? It would be really helpful if we’ve still got until next week (even monday when they’re signing the contract). Many thanks
Hello @Miss_Savvy
We are glad to hear that you liked our theme, however there is no specific ETA on when the deal will end but its a very limited time offer and you should take advantage of it now 
Thanks
-Ammar
168/5000 Good morning, how do I do to register my recorded version of avada 4 after I’ve upgraded to version 5. Is it possible to have a key from you?
Hello Phalesia.
Good morning to you too, however if you have already updated to version 5 you need to use the method mentioned here to register your theme, you can simply get a token key following these details => http://bit.ly/1GrzAgY
If you need any further assistance please do not hesitate to open a new ticket and our team will gladly assist you with it.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Is there a way of hiding the title bar but still having H1 tags in my html code for SEO purposes?!
Hello @Loudancoe
This has been already requested and our developers have put a function for this that you can use to get H1 if page title bar is disabled, however i can not provide you with the code here for now and will request you to please open a support ticket with us and we will do that for you there
This will also be a part of our coming theme version so if you can wait a bit i will suggest you to do that so you don’t have to use the custom function.
Whatever you decide, we are just a single ticket away from assisting and fulfilling your wish.
Click Here To Create An Account & Get Avada Support
Cheers
-Ammar
Hi, I website is hardly reach your update serve in China. Please attention this.
The ThemeFusion patches server could not be reached. Please contact your host to unblock the “https://updates.theme-fusion.com/” domain.
I cannot update anything.
Hello @llityslife
That simply means that your host is blocking access to our sever, you have to ask them to unblock the access so you can install our updates, however if they don’t do it you can simply use our alternate method to update theme and our plugins.
Please read the article on how to manually update your theme here => http://bit.ly/1R1ik6V
Please read our article on how to install the plugins using alternate FTP method => http://bit.ly/2eahzvS
Please read the “Fallback Method For Premium Plugins” section.
If you need further assistance regarding this, please do open a new ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I delete the fusion builder 1.1.4, then upload version 1.1.6, but the page displayed does not correct. http://prntscr.com/eyqm93
Hello,
Did you clear you clear your cache completely?
After updates or applying patches, it’s best practice to clear the cache so you’re not mixing old cached files with new updated files. That will cause unexpected behavior.
You can find more info on that in this article > http://bit.ly/2lc9E2W
Also try from an incognito/private browser window to be sure no browser cache is loaded.
You may need to reset your Fusion Cache. This won’t be done automatically when you install through FTP. This is located in Theme Options > Advanced > Dynamic CSS & JS;
If you need any further assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe
Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj
Thank you, we look forward to helping you!
-Weston
OK, thanks for you help, now it is work fine.
Glad to hear that, for any other issues you have please open a support ticket with our team.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello
1 – When editing in (Theme Options)... does not save to the operations I do (logo change and others) ... show me a message at the top : (((Undefined))).
2- There’s something else …. (Fusion Patcher 1) I see an error message When pressed.
3- If I press (Home) to adjust them from inside (Pages) I receive an error message :
((Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 6622839570520 bytes) in /home/alamdi01/public_html/wp-content/plugins/fusion-builder/inc/class-fusion-builder-options.php on line 60)).How do I solve this problem Please.???
Here three pictures : http://prntscr.com/eyku1lHello @alamdi
We are sorry for the inconvenience caused, I see that you have opened a ticket already regarding this issue and i will be replying you on it myself and see where these issues are coming from.
We will get back to you as soon as possible
Thanks
-Ammar
Hello Ammar
I opened the ticket yesterday. The first and second problem has been solved. But the third was not resolved I used someone else to solve the problems 1 and 2 ….
I want to solve the third problem …. I can not do the modification on the home page.
Thanks
Hi there
Your support ticket is in progress and our support team member will reply once more, please check your email inbox for that reply. If you have any further questions please reply back to the support ticket and we will gladly assist you there.
Thank you, MB
Hi where do i go to change the details for the popup contact form I think i’ve searched through everything and can’t find it thanks
Hello @Marcusfranco
Which popup are you referring here? We will be able to tell you more precisely after taking a look at your site but if its a theme element it will definitely be Modal.
You will see it either set in Footer widgets area if its not available on the page element, please try Appearance > Widgets > Footer Widgets section.
However if you sill need our assistance please open a support ticket and our team will gladly assist you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I am using the UBER Menu plugin and the sticky header option for mobiles checked within the Avada theme. The issue is that the submenu is longer than the iphone screen and currently you can’t scroll to the end of the submenu when the sticky header for mobiles is enabled. Also I tried enabling the sticky header option, MENU + LOGO AREA, I didn’t like this look, but now when I try to have just the menu sticky the logo is still sticky no matter how many times I remove the cache etc on my iphone. Two issues happening here, please fix.
Hello @CreativeGamut
Ubermenu works fine with our theme, we had an issue earlier that was fixed in our later version so please make sure that you are on version 5.1.6 of Avada, however if you are still seeing anything that doesn’t work you can simply open a support ticket with us as you have Grandfathered support.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hi, after updating to Avada 5.1.6, I have 500 internal server error on backend ( only backend! ). The problem is Fusion Builder: if I deactivate it, backend works properly. Update is done via FTP. It had already happened once, when I made an update before this update… Thanks
Hello,
Are you hosting with Siteground on PHP 7? If so, they have a known issue with their configuration for PHP 7. The below server limits will need to be increased to correct this. Their support is aware of this, so they should be able to assist you in increasing these limits:
opcache.interned_strings_buffer
opcache.memory_consumption
If you need any further assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe
Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj
Thank you, we look forward to helping you!
-Weston
Hello! I noticed the the Fusion Slider (or used photo in Fusion Slider) jumps when reloading page on mobile (Iphone7 – Safari). Its also on your demo Page (Resume) Is there a fix for this? Thanks!
Hello,
We would be happy to check into this for you. So we can better assist you, please submit a ticket through our support center. We don’t provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.
I see that you have a valid support license. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you!
-Weston
Hi. I would like to know how to turn off the avada style in every plugin i upload. Avada overrides every style and i want to keep the original plugin styles.
Thanks, 4aLifeTime
Hello,
I’m sorry you’re having trouble here. The Avada theme shouldn’t be overriding the styling of the plugins you’re uploading unless they’re plugins Avada has design integrated with. That would be WooCommerce, Contact Form 7, bbPress and a few others.
We would be happy to check into this for you. So we can better assist you, please submit a ticket through our support center. We don’t provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.
I see that you have a valid support license.
Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you!
-Weston
Hey Avada,
Lately, I can see that you have the Event Calendar as an included plugin for your theme.
I asked this a while back, but things might’ve changed. Can your theme handle something like a theatre or a cultural centre now?
See: http://bokogblueshuset.no/
We have designed this based on a theme I really don’t find inovative, but they have used WP posts and just made some boxes and arrays to control what pops up in these boxes you see in rows of 4. Basically you fill in date, venue, etc in a few arrays and they order by event date and hour of day, and even by venue (we made that function though)
Now, I would love to use your theme to do something like this in the future, cause this solution is not stable for an update.
Can you enlighten me to how we could get a result like this with Avada, if possible at all? I think name, date, venue and a read more of sorts is the essentials for the feed itself, and the same + well, more info, in the single event page.
If this can be done with your template you will have a few more licenses sold sooner than later
Hello,
Thank you for your questions. We do have an Events element which will add upcoming events to your page in a grid. You would be able to filter the output by category if needed, and also set the number of columns from 1-6 and the maximum number of Events listed at one time. We have this demoed here > http://bit.ly/2nfSXpD (see > http://prnt.sc/eyd8x3)
The image and title of the Event is a link to the single event post where more details are listed.
There are also additional display types for the main Event archive page. You can find those listed here > http://bit.ly/2mgBjPX Just change the view from the dropdown list > http://prntscr.com/eydb68
Other possibilities that don’t include the Events Calendar would be the Portfolio feature > https://avada.theme-fusion.com/4-column-text/
You can browse the different layout types here > http://prntscr.com/eydc17
I hope this helps!
Let us know if you have follow up questions.
Thank you!
-Weston
Quick question whilst I want for the login issue to be resolved: how would I prevent the logo from shrinking on the sticky header? I want it to remain the same size as the normal header, thanks.
Hello @Mindspyder
I have replied about the login issue above and how to go forward with it, however regarding your other query there is an option in our theme where you can disable the sticky header animation and it will stop your logo from shrinking.
Please go to Avada > Theme Options > Header > Sticky Header > Sticky Header Animation and turn it off
Screenshot => http://prntscr.com/ey9ky5
As soon as your support issue is resolved you can open a ticket below.
Click Here To Create An Account & Get Avada Support
Cheers
-Ammar
Hi, We bought the Avada theme from another account, and installed on a test site. I have a question about the token. Can we generate and use it on a test site, and use it on the actual site/domain that we will buy soon? Or we should generate another token/buy another license for this installation. I am a little confused about it. Alexander.
Hello @AlexRad74
You can actually use the same token on development and live site both, however if its another domain URL that has separate content and is working along with your other live site URL then you need to purchase a new license and generate another token for it.
If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Thanks
-Ammar
Hi.
The “Toggle/Accordion” shortcode that comes with Avada seems to be interfering with another toggle plugin that we use and cannot uninstall as we have used their shortcode everywhere over the years. The author is long gone and we cannot get in touch with him.
Their shortcode: [toggle title="My Title"]Some Content[/toggle]
How can we solve this…?? As I need to keep this older plugin as well as use the accordion/toggle element that Avada provides.
Thanks in advance.
Hello @Driven13
If its a 3rd party plugin that is creating conflicts we can not say much unless we take a look at it and see if this can be somehow solved, what you can try is actually disable our toggle element from Fusion Builder > Settings Tab
Screenshot => http://prntscr.com/ey9fcf
More info can be read here => http://bit.ly/2nHvag1
However if you need further assistance please do open a support ticket with us as you have a valid support license and our team will gladly look into this issue for you.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hi.
The other toggle plugin being used is this: https://quick-plugins.com/free-things/text-toggle/
Unfortunately, we cannot disable the Avada toggle element as we need that too for the more complex formats that we have on the site.
Are you guys able to make your theme more universal by fixing this conflict…?? (Not sure why this is an issue as the shortcodes used by the plugins are totally different.)
Thanks.
Hello,
We would be happy to check into this for you. So we can better assist you, please submit a ticket through our support center. We don’t provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.
I see you have a current support license. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
What about compatibility with WooCommerce Version 3x?
Hello @Codeafairbd
We are 100% compatible with the latest version of WooCommerce that is 3.0.3 right now, our latest version of theme is 5.1.6 and you can see our working demos on latest WooCommerce below please.
Avada Modern Shop Demo => http://bit.ly/2do6XGR Avada Classic Shop Demo => http://bit.ly/2dWsndU
We will be happy for you to be a part of this Amazing Community
Cheers
-Ammar
FYI, your preview images are not loaded, only text appears
Hey @leafcolor.
Which preview images do you mean? Do you mean the images that come up when you import our single demo pages via Fusion Builder?
That is actually intended and if you need to get the full content a full demo import is required which will bring all the library content as well.
We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support center and then post up a new topic. A purchase verification is required to signup.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi, thanks for your answer. But I mean images you’re using for presenting theme features here. Now they’re showing back, last time I visited, they were broken. Thanks
Hey @leafcolor
Perhaps it was the cache playing its role, i can see them just fine now
Thanks for the info.
Cheers
-Ammar
Hello ThemeFusion Support,
I cannot select Fusion slider at Edit pages. It looks like Fusion Page Options do not work properly. Click any arrows such as Slider Type/Select Fusion Slider/Main Navigation Menu/Select Sidebar 1/Page Title Bar, there I see all [No results found]. I’m not able to make sure when this issue have occurred. I think it may be after 5.1.5 or 5.1.6 ver. Now I’m on 5.1.6 ver/WP4.7.3/php7. Any suggestion, please?
Thank you very much for your great works!
Hello @lizenial.
If your complete Fusion Options area is not working it simply means your update process was not performed properly so some of the theme files might have been dropped during the update.
Please do a clean installation of Avada 5.1.6 using the FTP method as its mentioned here please => http://bit.ly/1R1ik6V
Please also try disabling all your 3rd party plugin once, i see you haven’t created a ticket yet so please do open one as well and our team will take a detailed look at your issue and provide solution as well.
Click Here To Create An Account & Get Avada Support
Cheers
-Ammar
Hello Ammar,
I disabled all 3rd party plugins and I was able to specify the plugin which causes this issue. Thank you very much for your advise!
You’re most welcome! We’re happy you’re in good shape now.
