39312 comments found.
Hi, It’s possible reduce the distance between the content and the sidebar?
Look here: http://i.imgur.com/DOgEPAB.jpg
Thanks!
Hello,
That link isn’t actually working on my end > http://prntscr.com/f0g895
If you need assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe
Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj
Thank you, we look forward to helping you!
-Weston
Hi, I need change lower the z-index of menu to 998. how I do this?
Thanks.
Hello,
You would need to do this through a custom CSS rule. We have information on using custom CSS in Avada here > http://bit.ly/22sWK0m
If you have additional questions, please sign up at our support center and submit a new ticket.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
Hello. Something wrong with my home screen. I follow the instruction but my Home page is broken like didnt see some button, and flowers picture be left side but I try to change its possible. I use fusion builder. What should I do. Help me. Its very important for me.
This one https://ibb.co/fJ2HAk
Hello,
We would be happy to check into this for you. So we can better assist you, please submit a ticket through our support center. We’re unable to officially provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.
Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
I am trying to put a hyperlink in my header, but it is only displaying the HTML code. I have entered the code where the email address would go, as I see no other location available. I have selected Header 5 – also, the header still displays green, although I have it set to red? http://7e5.e3f.myftpupload.com/
Hello,
We would be happy to check into this for you. I see you have a current support account with us. So we can better assist you, please submit a ticket through our support center. We don’t officially provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.
Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
Hello
I have a question regarding registration of Avada theme. I want to set up the site on one of my own domains and later move the finished site to a clients domain. Can I register the theme, so I can use the premium plugins, on one domain, then later migrate the site to another domain without any problems? Or do I have to skip using the premium plugins on the production site, and then later register it on the new domain to use the plugins? In other words – will it be locked to a certain domain the moment i register?
Thank you for making a great and versatile theme..
- Morten
Hello,
Thank you for your question.
The Avada theme isn’t bound to a single domain / project once you register it. It does have restrictions of one license to one site at a time, but you can move the site to a different domain, etc. as long as the previous site is removed once the migration is complete. There can only be one Avada site active and public at a time for a single license, but that license is the customer’s for life.
More details on licensing here > http://bit.ly/2g28XFN
I hope this helps!
-Weston
Hello
I have a problem with the Google map. It has a distance above and below – I can not remove the gaps. Can you help me? Www.demiri.ch
Best regards Jürgen Baumann
Hello @Choghitto
That is simply the top and bottom margin of your column in which the google map element is placed, please go to your column and then set the margins to 0px on both these fields.
Screenshot => http://prntscr.com/f07tge
If you need any further assistance please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi,
Is it possible to set the mobile menu to be off canvas and slide in from left?
Hello @rsteve200
This is not an option right now with mobile menu and will require you to customize it a bit, however if you think this should be a part of our theme then please send use a feature request to support@theme-fusion.com so our team can add this to the list 
If you need any further assistance, please open a support ticket and our team will gladly assist you with all your queries.
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
-Ammar
hello, a question please – how can i make the theme responsive with columns to be responsive but without break? meaning when you look at the example and the colums they dont break – just stay the same… exampe in this site, go down and see the yellow boxes (pictures and texts), thanks. example: http://www.hsn.co.il/%D7%90%D7%95%D7%93%D7%95%D7%AA/
Hello @liorsade8
I have checked that site and i do not see any difference in its responsive behaviour at all, the columns still go to 100% width on mobile layout => http://prntscr.com/f04kgg
However in our theme we have an option where you can set your own grid responsive points as to on which resolution do you want the grid to break into responsive mode, you can read all about it here please => http://bit.ly/1QyytSf
If you need further assistance please open a support ticket and our team will gladly assist you with it.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hi,
Is it possible to use this theme for coupon codes website. If it is then can you share me the demo link.
Hello @igblog
Can you please provide us some more details on what exactly do you want to build with Avada so we can proivde you more precise answer, right now we do not have a coupon code demo but you should be able to create any kind of website with Avada without any issues.
We will be happy for you to be a part of this Amazing Community
Thanks
-Ammar
Hi Amar,
I wanted to build a site similar to https://www.desidime.com and https://coupondunia.in for coupons and deals. If this theme supports this please share the details.
https://www.desidime.com/selective_search?utf8=✓&keyword=Paytm&search_list=deals&button=Does this theme supports Ajax search.
-Iqbal
Hello Iqbal.
Thanks for the links, this actually depends on how you want to set this up so in my suggestion you can simply use WooCommerce for this and then create your own coupons for each product, you can read in more details about this below as WooCommerce offers different coupons extensions and add ons.
http://bit.ly/2pcRHVPhttp://bit.ly/2omY09Z
http://bit.ly/2pX49Ka
Please read these plugin’s documentation as well once and see what do they offer in details.
Right now we do not have Ajax Search feature but we are always listening to our customers and their feedbacks, if we get this request much we will add this to our features request section.
Thanks
-Ammar
Hello When do AVADA will support sense LMS ? Do you have any courses demo ?
Hello @RichardsC
I believe you meant woo sensei plugin? if that is yes you should be able to use it with our theme and we does support it for sure, right now however we do not have any course demo but we are always listening to our customers and a course demo is a good idea, please send this to support@theme-fusion.com
We will be happy for you to be a part of this Amazing Community!
Thanks
-Ammar
Hi,
I was wondering if there was a way to change the animation-speed of containers or different elements fading in to a value greater than just between 0.1-1seconds. It’s too fast of a fade-in even at 1second unfortunately 
Thank you.
Hello @Sinarad
If you want to increase the speed more than the values listed here => http://prntscr.com/f04fxm you will have to customize the theme element files and make adjustments as per your requirement.
If you need any further assistance please open a support ticket with our team and we will gladly look into your queries.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Once the default theme is installed, can I change the header to be any header in the other demos, or does it require me to install the demo to use that specific header? I also noticed one theme has the menu on the left, is there an option in the default theme settings to accomplish this or do I have to install the demo?
Hello!
Thank you for your questions. Those are all options based. Meaning, each header layout you see in a demo could be changed through options. So you can import a demo you would like to get started with, then adjust the header as desired.
You can find more information on the header settings here > http://bit.ly/2mLYzVx
I hope this helps!
-Weston
Hello,
Purchased your theme because of a relation who said it was awesome however i am having a bit of trouble.
I have registered the product and submitted the token thats all grand. I have installed 1 of the required plugins core, it wont let me install fusion builder, it throughs this error:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
I have surfed the web for help but no luck, can you help me?
Cheers, David
Hello @dsteve
We are glad to hear that you are now a part of ThemeFusion family, regarding your error however, an internal server error can be caused due to many things however we have never came across this while installing a plugin, can you please make sure that your system status of Avada is all good and Green?
You can check system status from Avada > System Status Tab and you can read more detailed info about this here => http://bit.ly/29P6ivL
We also have an alternate method to install our plugins that you can read below in our doc post, please read the section (FALLBACK METHOD FOR PREMIUM PLUGINS)
http://bit.ly/2eahzvSHowever i see you have a valid support and incase you are not able to figure this out we will love to assist you for sure, all you have to do is simply open a ticket with our support by creating an account below and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hello, Ammar, thanks for replying, that linked helped my status is all green thank you for that. However, downloading the plugin like you suggested still thrw the internal server error. I have submitted a ticket so i look forward to someone replying to that
Hello!
Thank you for sending in a ticket. We’ll get back with you as soon as possible.
Thank you!
What Are Our Customers Saying?
We love our customers and our customers love us. These amazing 5-Star reviews are fresh from the past few days!
Will I get lifetime updates of it?
Hello!
Yes updates are free for as long as we are updating the item to anyone who has bought a license.
Thanks!
Is it possible to use Avada( Fully Upgradable) in multiple sites of mine. I am going to purchase a regular license. Please Answer completely.
Hello,
Yes you can use Avada in a multi-site, all of our demos are one multi-site. However, it does need to be noted that each site you use it on does require an individual license. Read this info page from ThemeForest about their license setup: https://themeforest.net/licenses/standard
If you have further questions, you can ask Envato about the license by submitting a ticket here: https://help.market.envato.com/hc/en-us/requests/new
Hi, this is the message that I have in the back of the website
Your theme (Avada Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Hello!
As long as you are all up to date with Avada and WooCommerce (Avada v5.1.5 and WooComemrce 3.0.4) go to Avada > Fusion Patcher in the WP backend and apply the patch to fix this. It’s only a ntice though and will not affect anything, but the patch wil resolve it. Please note, if there are other patches above it, those need to be applied first. Read about the patcher here: https://theme-fusion.com/avada-doc/install-update/avada-patcher/
If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support experts will gladly help!
Click Here To Create An Account & Get Avada Support
If you have bought Avada before September 1st 2015, then we (ThemeFusion) will Grandfather you in for free support Just go to our site and submit a ticket and it should go through. Read more about it here: https://theme-fusion.com/avada-doc/getting-started/grandfathered-support/
Thank you!
Hi. I’m just setting up a new site with Avada and Woocommerce (most up-to-date for both), and there’s one template file that’s now out of date. Is there an update/fix for this yet?
Woocommerce system status warning I get is:
Avada/woocommerce/single-product/add-to-cart/variable.php version 2.5.0 is out of date. The core version is 3.0.0
Hello @JonW_Fergus
Have you installed our newly released patch for the Avada version 5.1.6? applying that patch should have removed the outdated templates warning for you, please go to Avada > Fusion Patcher and apply the last patch from there
Screenshot => http://prntscr.com/ezt43p
If you need any further assistance please do not hesitate to open a support ticket with us below.
Click Here To Create An Account & Get Avada Support
Cheers
-Ammar
Ah! Got it, thanks!
You are most welcome
Hi, when I my site comes up in search the site name comes before my Yoast title. How can I remove this completely?
Hello @yourstowaway
Please check your Appearance > Customize > Site Identity Section and see if your desired title is set from there, if you need further assistance with this please open a support ticket with your complete website details and our team will gladly assist you with your other queries.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hi, Is it possible for a guest to write a calendar event? thanks
Hello @limmmy
The user needs to have an account register with your WordPress in order to create an event, that is the default behaviour of Events Calendar however you can read more about the roles for ECP here please => http://bit.ly/2ohSntI
We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support center and then post up a new topic. A purchase verification is required to signup.
Click Here To Create An Account & Get Avada Support
Cheers
-Ammar
