Hi again,

Then is is maybe related to some slider content which is missing. You should submit a ticket to our support for closer inspection as previously suggested.

Qode

Hi QODE,

Sorry, it was indeed mising content from the QSlider.

Many thanks.

You’re welcome.

Hello,

It is disabled by default, but it can be enabled. You just need to follow instructions from this article https://qode.ticksy.com/article/9537/

Qode

Hello,

You will find only Layer slider export files for demos which are using them, and layer slider 14 do not exist because that demo do not use Layer slider.

Qode

Hi,

Thanks for update. In case that you want to Import / Export options, this functionality is available from Qode options > Import/Export Options https://www.screencast.com/t/kVi5cC9cVg5F

Qode

Aaah I see, don’t know how I missed that…

There is a lot of options, so users often overlooked some of them

Qode

Hello,

That content is located inside Top right widget area text widget so edit it from there: WP admin > Appearance > Widgets > Header Top Right

Qode

Hello,

Yes, sorry, we will pack them in another small update, and in order to obtain them right now, please send us an email over support@qodeinteractive.com and we will send you these files.

Qode

Thanks so much. I really appreciate the timely response and willingness to work with me on this. I have sent an email, which you should get shortly.

You’re welcome,

I already replied to your email.

Qode

Hello,

Masonry and slider scripts are calculating space for other items because intended behavior is to have multiple items, so you won’t be able to show one post as full width post. That behavior is reserved for single posts, when user access post from blog list page. It is not very clear why you would like to use post list for showing one post in full width when functionality is already present on single posts, but as an alternative, you can use blog page template – for example Blog Large Image https://www.screencast.com/t/sLad5w49dVz and then from Qode Blog meta set of options on that page set just one post https://www.screencast.com/t/PMKtSwloX4SD

If you need additional assistance with this, please submit a ticket to our support at https://qode.ticksy.com/

Qode

Hello,

I try to explain. I need to show one post (title and short text not full content) in a index page in which I’d like to show one post from different categories in a grid layout, not in a single post page.

The posts regards the results of different sport competitions so each one is related to a different category (sport. I’d like to show just one post from each category in the results index page.

Any suggestion?

Ok, I’ll submit a ticket in your support area too.

Thanks

Hi again,

Please submit a ticket and a login link so our support can check if there is some workaround for that because blog list elements are not intended for such usage.

Qode

Hello,

1. Yes, use sticky header, and set after scroll opacity https://www.screencast.com/t/huUux6vdVlv

2. That is not possible. You can only change before and after header height and in that way logo will fit specified height.

Qode

Hi, thank you, will try and then I will tell you if it helps.

You’re welcome.

Hi again,

Please submit a ticket to our support and provide WordPress and FTP admin access in your ticket so they can take a look at this on your installation.

Qode

Okay, will do that now.

Thank you.

Hello,

You have set padding top from theme options to 60px https://www.screencast.com/t/14YI33QHyxz so change it from options or if you want to target only WooCommerce products, use css code below:

body.single.single-product .container_inner.default_template_holder.clearfix {
    padding-top: 260px;
}

Qode

Thanks that fixed the issue. Just so you know, I did not set the padding to 60px, this was a fresh install from the demo, all i did is change the images only. The demo must have issues then I guess.

Thank you for this clarification. We will investigate. You are welcome!

Hello,

You need to activate parent theme in order to be able to update it, and after update revert to child theme again if you want.

Qode

Hello,

Revolution needs to be imported separately from Revolution Slider > Import Slider, and then navigate to theme forest download / xml export / new demos / rev slider / number for imported demo https://www.screencast.com/t/pS4AV6xMkZwM

After that, slider will message will be gone https://www.screencast.com/t/84PXdwp9duoj and slider will be displayed instead https://www.screencast.com/t/tZEOKTF2

Qode

Thanks. I did that but it there is still some styling issue. Please look at the screenshot (search bar is off, menu not at right position etc, etc). Its more than a Rev Slider issue. I just downloaded the latest version and did a fresh import and it’s still looking like this. Thanks. http://imgur.com/a/Z9z1y

You are welcome.

Please, submit a ticket on our support forum at https://qode.ticksy.com and include your site URL with wp-admin access and our support team will take a closer look and assist you.

Qode

i had before v.9.2 installed

I also instal right now a clean new version of this theme to look i get also troubles with clean install of this theme. I have install Dentist demo and there is many missining, no slider, no style, no fonts, no menu, no options imported, half of images also not.. same with all other demos if you want to install it, it looks like this version have problem.

Hello,

Regarding demo import it probably isn’t imported successfully so you need to repeat demo import process. When importing demo content, before you hit import, disable all 3rd party WP plugins (to free up server resources), then go to import and open chrome developer tools, hit Import and watch console for errors. When some error occur refresh import page and repeat the process. Importing demo content must reach 100% without displaying error in console. So repeat it until console is clear (sometimes you have to repeat process for 3-4 times or more).

Regarding issues on your installation, please try to navigate to Qode options and hit save changed, and then check your website again. If you continue to have problems, please submit a ticket to our support at https://qode.ticksy.com/ and provide WordPress and FTP admin access in your ticket so we can investigate this.

Qode

Hello,

You need to update theme to latest version first and after that you will be able to import new demos https://www.screencast.com/t/rflJsrH5

Theme update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/

Also, we have video tutorials regarding theme update:

Qode

Hello,

You don’t need to update child theme because it is inheriting functionality from parent theme. Also, if you do that, you will lost all modifications inside.

Qode

Hello,

Theme is using Visual Composer page builder so you should first get familiar with it https://vc.wpbakery.com/video-tutorials/ and after that check theme documentation on the following link http://bridge.qodeinteractive.com/

In case that you need assistance with setting up the theme or you have any support related questions, you can contact our support by submitting a ticket at https://qode.ticksy.com/

Qode

Hello there,

Thanks for writing in!

We have tested this and everything is working well on our side. Please, check if all the versions are the latest (theme, VC and WooCommerce) and after clear all the cache (browser and server) and test this again.

If the issue persist, submit a ticket on our support forum with your wp-admin access so we could take a closer look into your installation. Thanks

Qode

Hello,

Changelog is available on this link http://bridge.qodeinteractive.com/change-log/ . No, there is no option for opening specific tab from a link, sorry.

Qode

Hi,

Qode

You’re welcome