8686 comments found.
Heads up; your homepage takes 36+sec to load and chokes on the ’..netdna-ssl.com’
Hi mattforn and thank you for report! From here everything is fine (video recorded now http://undsgn.d.pr/W3Xs2/3psqVXAz), it seems an issue with CDN distribution, where are you located?
We can see that our CDN reported an incident today but now seems resolved. Can you please confirm?
Thnks for the reply! I’m in Sweden and the ‘https://undsgn.com/uncode/' page loads fine but the images are not fetched at all. All requests from ‘https://undsgn-firmadamianobedu.netdna-ssl.com' stall, ie every image on the demo page.
In the Chrome console and under ‘Network > Timing’ each image get a ‘stalled’ at an approx 1.4min mark.
I’m also in Sweden and it looks good for me. I’ll check it further, thanks!
Could you please check again?
I’m still having probs (http://bit.ly/2qyyRcm) but not other peeps I’ve asked.
If you still have the issue, could you please contact us using the form here https://themeforest.net/user/undsgn and provide us of your IP address so I can check if the CDN is blocking the your calls?
Hi undsgn,
first of all, great job. I love your work.
I have a question about the button style on mobile devices (< 570px).
I want my buttons (intergated wirth the Visual Composer) fluid (100%) or centered on mobile devices/smartphones and not left aligned. But nothing I´ve tried works (searching the code and sheets, rewriting CSS-rules etc.).
Can you please give me a tip, where I can change the settings or overwrite the preferences?
Thanks a lot, cheers…
Hi UteS! Sorry for delay and thank you for appreciate Uncode! 
I think your column has applied Left as mobile alignment, you need to set Center: http://undsgn.d.pr/jvE2m/1w7Dk8pn
If this not helps we need to check your installation/setup. f you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi,
Big fan of your theme.
We have a slight problem with a site we have used your theme for, we have made the site live and all the menu links have become external links to different suspicious pages. When looking further, we have noticed that there is script injected within the top of the theme pointing to these suspicious links. Has anything like this happened before? And is there a fix?
We have not installed any plugins other than the ones required by the theme, and we have made sure everything is up-to-date.
Hi sparkes22 and sorry for delay! Unfortunately it’s not easy help if you have an odd issues that other users have not reported. Possible suspicious pages make me thing about a possible hack attack and for sure it’s not an issue of Uncode (you can verify in our showcase https://www.undsgn.com/uncode/showcase). To debug this issue we need to check your installation. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi, Is it possible to add the demo-file of Uncode-Blog-Magazine Homepage? I’m looking for this: http://preview.themeforest.net/item/uncode-creative-multiuse-wordpress-theme/full_screen_preview/13373220 So with the extra column ( here featuring the guy smoking)
Hi harmspoelstra and sorry for delay! This is a new layout part of the Uncode 1.5 demo contents. If you have an old version of Uncode you cannot find in the list of layouts to be imported. Here you can find detailed infos how to update: https://support.undsgn.com/hc/articles/214001205
Then you need to import only this layout from the Selective Import and delete imported media: https://support.undsgn.com/hc/articles/214001065
Hi, I followed the steps you mentioned, but I cannot find the Blog-Magazine in the Homepages list? What am I doing wrong?
If you have properly updated the theme and you have at least Uncode 1.5 you should have also this layout. Please be sure to have updated also the Uncode Core.
Hi,
First off, great work we love the theme!
We are using it to update our site, all is well apart from one empty row-container that appears at the bottom of the content on most pages. I’d like to get rid of this but can’t spot any obvious setting to do so.
Sorry a link to the site would help: http://beta.lakewood.media/
Hi lakewoodmedia, sorry for delay and thank you for appreciate Uncode!
It seems that you have selected an empty element in the Theme Options > Page > Content > Content Block after contents: http://undsgn.d.pr/xBxML/18TnMnZI
If it’s not this (sorry but from the front-end it can be generated also by other elements, please open a ticket in our Help Center so we can access your installation privately and help: https://support.undsgn.com/hc
How do I change the font size of the off-canvas menu? Im editing the Menu Section of Customize and it’s making no changes at all.
Please see where i am editing: https://drive.google.com/file/d/0B1zXTGKXqxYbVm5XUExVRUgtMk0/view?usp=drivesdk
And the result (clearly not 6px): https://drive.google.com/file/d/0B1zXTGKXqxYbb2JwbEJrMVpkb0E/view?usp=drivesdk
Hi MetalPotatoUK! The off-canvas menu is font-size independent, the font is relative to the window size: http://undsgn.d.pr/tqkr8/4t093xAB
If you need to alter please use this code inside the Theme Options > CSS:
.menu-overlay .vmenu-container .menu-smart a:not(.wc-forward){
font-size: 10px;
}
I can’t find an option to select a template for Blog Category?
Example, the below link. Want to use the Metro layout. Please advise..
http://lilly.spudworks.net/category/mind-motivation/Ticket #8344
Hi MetalPotatoUK! I see that Support Team replied you, you can also check this video: https://support.undsgn.com/hc/articles/214006505
Hi, I have installed and built a working website from this theme for my client. www.shipfestival.org
I wanted to make a blog page using this page: https://undsgn.com/uncode/homepages/blog-magazine/
But I am unable to find this page in “single layouts” option of the “Install Demo” option.
Can you tell me what is this page called in the “Single layouts”?
Hi AliFarooq0072 and sorry for delay! This is a new layout only available from version 1.5 of Uncode, if you are using an older version you cannot find in the Single Layout list. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution (or at least write with the account that have bought the theme http://undsgn.d.pr/RE1Aj/4ssMYHNJ)! Thank you!
https://support.undsgn.com/hc
Thanks for the info! I have one more question. Does this theme support different menus for different pages of the website? For example one menu for one page and a totally different menu for another page?
Hi AliFarooq0072! No sorry this is not an option, even if Uncode is one of the more flexible themes we first try to replicate the most common patterns and it’s really not common have different menu styles for different pages. What you can have are different menus (different menu items) but not different menu styles.
Videos placed inside Visual Composer do not display. Just shows the url link. Videos only display when using bare wordpress editing window (without Visual Composer).
Hi brianshumway, sorry but it’s not possible to help in words. Videos with Uncode and Visual Composer works like a charm and you can see both in our demos but in the customer showcase (https://undsgn.com/uncode/showcase/). Please open a ticket so we can check what’s wrong in your installation or if you have missed something: https://support.undsgn.com/hc/
Pre sales question: Hello, I have a client that needs a lot of fields of data to be selected or entered by the user … Do you have documentation on how to created custom fields that can be edited by the user and then displayed back to them in a report? Thanks, Cornelius
Hi cmatteo2356 and sorry for delay! No sorry this is something that is not part of Uncode (and not part of any multi purpose WordPress themes), this is a very specific functionality your client requests, I don’t know if there are some generic WordPress plugin that can do this or you need some custom PHP functionalities based on your client requirements.
Hi there,
Is there a way to make background videos that are in content blocks play audio from the video? And then to have a option for users to turn it off.
Hi akshasuri and sorry for delay! No sorry as you can see in all our demos in Uncode videos background are mute (they are just a graphical element). I don’t know if Slider Revolution (that is part of the theme) has an option to make audio video background. If you are interested you can send a feature request from here: https://support.undsgn.com/hc/en-us/articles/213714949
ps: this is the official documentation for SR, it seems possibile https://www.themepunch.com/faq/add-a-muteunmute-button-for-video/ so you can use SR as header https://support.undsgn.com/hc/en-us/articles/213457049
How do I update to 1.5.1?
Hi oscarv and sorry for delay! Here you have all the informations how to update properly: https://support.undsgn.com/hc/en-us/articles/214001205
We remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi, Is it possible to change the search, to get something like this : https://www.main-gauche.com/ ?
Many thanks
Hi andrealouis04 and sorry for delay! No this is not an part of the actual options but we have received a few request to insert also a minimal design search (I don’t know if it will be like this but we have in the to-do list to create another option for the search).
Hi, thank you for your answer, do you have an idea of the date of this release ?
Hi andrealouis04, unfortunately we cannot release any deadlines. I hope you can understand.
Hi, I added color swatches but I need to have color swatches under the products thumbs on shop page. How can I do it ?
Many thanks,
Hi andrealouis04! Have you an example? Sorry but I really not understand. It’s something you have seen on some specific ecommerce product?
Hi, yes, i saw it in this ecommerce : https://www.main-gauche.com/catalogue/polos-personnalises
I mean the color swatches under the product before the product page.
Do you see what I mean ?
Many thanks
Yes I understand but this seems a custom solution developed for this site, for sure this is not part of the native WooCommerce options.
Do you know some plugins which can do the job ?
Hi andrealouis04, nope sorry. I think this can be coded in some really specific ecommerce themes or it’s created with some custom codes. For example I know you can have in PrestaShop that is completely different platform than WP.
Hello guys, great theme! Everything looks perfect except for the mobile menu. I don’t think the dropdown menu looks as good as the rest of theme – and the size is to small. Why isn’t it possible to just use the Overlay-Style with bigger font-size on mobile, as it would work perfectly and be by far the best choice for visibility and usability? That’s the only thing that keeps me from buying …
Hi thekjs, sorry fro delay and thank you for interest!
At the moment the overly menu style on mobile is not an option, sorry. At least we can suggest a few custom codes to make it bigger and center like the overlay style.
Hi there , I have Big Problems With My Current theme That Generate Too Much Crop For each images that Upload and cause lots of images in My Upload Folder In host and now is 32 GIG! but i see the “Adaptive Images” feature in your theme and i think This is can the Solution of my problem , If it be i will Change My site theme by UNCODE is it my issue’s solution ?
Hi adjustix and sorry for delay! Yep this can be the solution but it’s really not easy to tell you. WordPress by default create thumbnails of images by the moment you upload them, so it can be both a problem of your actual theme but the fact that you have lot of images. I hope you can understand that I cannot confirm just with this few infos.
Does your theme support responsive page title backgrounds (not cropping after window resizing)? The ones I could find in the demo are not responsive.
What I mean is something like this: http://bridgelanding.qodeinteractive.com/bridge-elements/responsive-title-image/ You can resize the window, and the aspect ratio of the image is always preserved.
Hi new-horizons and thank you for interest! No we don’t support this option just because we think this is NOT responsive: http://undsgn.d.pr/jDZC8/5TrDRpHt We offer a solution that is good for all views.
Thanks for the response. You can avoid such issues simply by using single-line, centered text and appropriate font size. I think this approach is much better than unpredictable, random cropping of background images. It severely limits the choice of background images and finding background photos that won’t suck after random cropping takes a lot of time and experimenting. Page header should not include much text anyway, typically it’s just a (short) title. Besides, in Bridge “responsive” title backgrounds are optional and can be switched of for any page (switching to crop mode). I use them, but I would not like to build all sites in one theme, so I am always looking for good alternative themes.
I perfectly understand but we expect that if you have an header that is approximately 50% of your viewport height you don’t have a tiny header in mobile view. Anyway this is just a different design approach and by the moment is not part of the native Options.
Hello! Theme looks great, looking into purchasing. Wondering if the homepage style of “Creative Designers” can be applied onto other pages (such as About, Portfolio, etc.), and if so, will there be instructions included on how to do this? Thank you!
Hi! Sorry for delay and thank you for interest!
This is just an example of what you can achieve with Uncode, some users have created complete websites based on the “off grid” idea. I think you can find some in our showcase: https://undsgn.com/uncode/showcase/
There are not specific instructions, the options are the ones you can find here (they simply shift columns by the native grid): https://support.undsgn.com/hc/en-us/articles/214003625
Hello, is it possible to have the 3 line menu icon with “Menu” text before or after the icon ? thanks
Hi! This is not part of the native options but it’s possible with few lines of CSS code we can suggest. Please open a private ticket in our Help Center and notify me here the ticket ID or title: https://support.undsgn.com/hc/
Hi twofakie! Unfortunately is not possible to verify your purchase for Uncode: http://undsgn.d.pr/5dkL1/4UgVaPCq
Support is offered only in our support Help Center (we just need to verify you are a regular customer as for ThemeForest policy), so please drop a few lines and we care to support the solution soon, there we have a completely dedicated support team can help you: https://support.undsgn.com/hc/
