8582 comments found.
Hi themeco! Can i add a decription for my product category in this theme? Thanks!
Hi there,
You can add product descriptions, but there isn’t a way to add descriptions to the category itself.
Hello! This is a great theme, I only have one presale question.
Is it possible to skip out the Sort Portfolio button on a portfolio page. It is not clear to my customers. I like the portfolio categories to show right away.
Thanks in advance!
Hi there,
Currently this isn’t possible, but you could make it work with some custom development in the portfolio templates.
Hello, from were can i add or edit the section dividers, like curve up or curve down in my pages
Hi There,
That would be handled in Cornerstone. If you need anything further, a member of our development team would be happy to assist on the support page of your Themeco account.
Cheers!
Hello,
My page with renew-2 demo is working fine on Desktop but on mobile I have a big empty space on the right side of my page. It is like a blank second page near main page. Do you understand? (I checked the mobile view with the cornerstone and it is ok)
How can I fix it?
Thanks
Hi There,
A member of our team would be happy to take a look on the support page of your Themeco account.
Cheers!
Hello!
Is there a limit to how many menu items we can have? My website will have maybe 70 items.Thank you for your time. 
Hey There,
There is no set limit but having too many elements won’t be best practise when it comes to navigation and page speed so we recommend only using / displaying menu items that are important and use sub menus or sub pages for other navigational elements.
I can’t find “The Grid” in Cornerstone>Element. I’m using Pro theme.
I managed to do it by Visual Composer. Just wonder if Cornerstone able to do it as well.
Hi there!
Very quick question: How do I disable the + dropdown in the top right of the page? (That sits to the right of the menu as well.) I cannot for the life of me find where that option is or how to even put content into it if I wanted to haha.
I am building starting with the Integrity layout.
Thank you!
Hi , i not get the cornerstone plugin in the package ? you guys forget to include
Hey There,
Cornerstone gets auto installed when you validate X. If that is not the case then you can find the cornerstone.zip file inside the theme files under framework/plugins/. Hope that helps!
Does the theme compatible with the following plugins?
- EventOn -The Event Calendar Pro
Thanks
Hey There,
We do not officially support EventOn but there are customers who are using it successful.
Hello,
Whats the name of the demo you are using for your demo site ?
http://preview.themeforest.net/item/x-the-theme/full_screen_preview/5871901?_ga=2.67896406.67678781.1495916084-233012599.1495913861Thanks
Hey There,
Our sales page is a customised version of Ethos 3 so we recommend using Ethos 3 as base point.
Hi. The only reason keeping me from buying the theme is the following. I’m a real estate agent, but I don’t want real estate templates because they are sales oriented and I want a services oriented webpage. But, is there anyway to create a few pages, maybe 10 or 11 where I can show all of my properties with it’s main characteristics and a few more things? Thanks
Hey There,
You could utilise the Portfolio section or use one of our extensions like Envira Gallery to showcase your properties. Let me know if you have any other questions.
Hi, I am considering to buy your theme. There is only one obstacle, you include the same H1 on every page which is extremely bad for SEO. Here is an example: - On page: http://demo.theme.co/agency/about/ this is the first H1: < h1 class=”visually-hidden”>Agency and this is H1 for the page title: < h1 class=”h-custom-headline man h2” > We are silvertooth.< / span > < / h1 >
I’ve googled the problem and I see that numerous people have reported this bug: - https://theme.co/apex/forums/topic/blog-how-do-i-remove-it/ | - https://theme.co/apex/forums/topic/how-to-delete-h1-automatic-titles-in-blogs-articles/
Also, a few people here in ThemeForest problem have reported this problem 3 years ago, but you still haven’t fixed them, so people have to make changes on child theme.
Can you please fix this problem?
Hi there,
On that demo specifically, you’re able to edit the page and change what heading tag is used for that text. For example, you could change it to a h2 if you wanted. Multiple h1 tags with HTML5 is not bad when each h1 is placed in separate contexts. We don’t have a way in the Theme Options to remove the visually hidden title, but it’s easy to change in a child theme as shown by our support.
If I purchased X Theme and later wanted to upgrade to Pro, is it free or does it cost more? If more, how much more?
Hey there,
Thanks for writing in! It is not free, but there is a prorated charge that you can pay to upgrade to Pro to make up the difference.
Cheers!
Hello, is there any way to include the spotify icon in the social networks of the theme? I have it in the menu but I would like to include it in the footer, thank you very much!
Hi there,
Thanks for writing in. This isn’t possible through the theme options, but with some custom code you can replace one of the existing icons with Spotify instead. Our support could help point you in the right direction for this.
Thank you very much for responding so quickly, I would greatly appreciate the help of your support to make the change of icons, How can I contact with them?? Regards!
Hey There,
We provide all official support in your Themeco account. If you have not registered for access yet you can do so here:
http://theme.co/go/register.php
Once logged in, head over to the support page:
https://community.theme.co/support/
In the meantime, we encourage you to check out our Knowledge Base as it is updated frequently with many of the most common questions and answers:
https://community.theme.co/kb/
Cheers!
Thank you very very much again 
, I found the answer in the forum, Regards !!
You’re most welcome!
Two items I’m being asked:
1.) Does the Themeco theme have the capabilities to click on a menu “About” and it will automatically scroll to that “About section” on the scrolling Home Page?
2.) Does the theme itself have the capabilities to click on an item/widget and have a pop up section come up? (So you’re not leaving the actual page itself but providing information that was at first hidden).
Thank you!
Hey there,
Thanks for writing in!
1. Yes, indeed! X does feature a “one page navigation” you can enable (keep in mind it is mixed in with your main navigation).
2. We do not have a modal feature built into X at this time, but some of our Extensions allow you to achieve functionality like this (e.g. ConvertPlug, et cetera).
Hopefully this helps, cheers!
Hi, can we translate all text characters to a different language (not english)?
Sure! X is fully localized, so you can translate anything included to your language of choice.
Hello,
Is it possible to load a demo again without lose what I made in the layout until now?
It is because I deleted some things that I need now
Thanks
Or if I can save some sections, rows etc, to use later, it will be nice
Hi there,
The demo importer is setup to only import items that haven’t been imported, so if the page exists, it won’t be overwritten. In the page builder, you can use the “Templates” feature on the Layout tab. Try saving the whole page to a block. This will let you pull those sections back into other pages.
Hi there, how much is the upgrade from X to Pro if I purchase an X license now and want to upgrade later?
Hi there, I’m about to build a website with this theme. I need there to be a membership system with social login. And logged in members can view an educational video course.
Any included plugins that support what i need ? What are the best plugins / theme demo / method for me to do this ? Can you recommend ?
Looking forward to your recommendation.
Hey There,
There aren’t any plugins supplied with the theme that will offer this type of functionality out of the box.
Membership plugins are often very specific to which type of Membership functionality required (drip, recurring, non-recurring, date-range etc). We recommend doing some research to find out which membership plugin will suit your needs.
Thanks!
hello, this theme looks really nice. do you happen to have a twitter feed shortcode as well? if not, what solution do you recommend for this?
Hey There,
There are many free plugins out there which will enable you to embed a twitter feed within your website. We do not have any specific recommendation as there is no official supported one on our end.
