26722 comments found.
How do i move the QODE social media buttons lower down the footer column? How do i contact support directly without having to post on this comments section. how do i replace the bridge logo with my logo? how do i add a background image on the home page? How do i add the store page?
Hi,
Thanks for writing in.
1. You could add separator shortcode before social icons widgets in Appearance > Widgets https://www.screencast.com/t/NclX55qYctcC .
2. You could submit a ticket on http://qode.ticksy.com/ , and our support team will help you as soon as possible.
3. Please go to Qode Options > Logo and replace Bridge Logo images with your own logo images.
4. Unfortunately, there is no option to add background image for page, but you could add Image background for Row element (in Row Setting), or use Boxed Layout in Qode Options > General and set background image.
5. In order to set up Shop page, please follow instructions from this article http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-2-ecommece-installing-woocommerce-and-setting-up-shop-pages/
For further assistance, please submit a ticket to http://qode.ticksy.com/ and our support team will help you.
Best,
Qode
i imported the bridge original template and i cant find this template: http://demo.qodeinteractive.com/bridge/home-portfolio/ what is it called in the import files? and that hero image with the lamps on the bridge original home page 1, what is the image size set to?
Hello,
It is page with slider with just portfolio list element in in. In case that page wasn’t imported, you can duplicate home page with some duplicate post plugin and then remove everything from it except portfolio list element.
Also, you can try repeating demo import one more time, and to see if page will be imported this time.
Finally, in case that you need more hands on assistance with this please contact our support by submitting a ticket at https://qode.ticksy.com/ and provide WordPress admin access in your ticket.
Qode
Hi, great looking template! Does it have a mega menu with icons?
Hi,
Thanks for writing in, we are glad that you like our theme.
The Bridge theme has wide menu option, and here you may see how it looks https://www.screencast.com/t/8PGG6vpK4SzM , also you can add icons for menu items in Appearance > Menus https://www.screencast.com/t/koFpqwE6ilDT – https://www.screencast.com/t/khDeg6GKS .
Best Regards,
Qode
Just wanted to make you aware there is an issue with the demo import facility.
The content and widgets import correctly, but the options for the layouts to do not. Looks like it has been since the theme update.
Thanks
Hi,
Thanks for reporting this.
Qode Import feature should work just fine, but in some cases menu or options cannot be imported because of server restrictions or lower resources. In that case, you could try to import demo separately (first import content, widgets, and options), and it should help.
In order to import demo properly, please follow instructions from this article https://qode.ticksy.com/article/9420/.
However, if you need any help with demo import, please contact our support team at https://qode.ticksy.com/ , include WordPress admin credentials, link of desired demo, so they can take closer look and import desired demo for you.
Best Regards,
Qode
Hi there,
i have a problem with the contact form on http://mtmtestserver3.tk.dedi4737.your-server.de/kontakt/
when i press senden nothing happens pls help
Hi,
Thanks for writing in.
Please make sure that you have set the same email address in Qode Options > Contact Page, and see if it helps.
Best Regards,
Qode
Hi Guys, it seems the anchors not working in Full-Width only work when i press refresh on every browser
Hi,
Thanks for writing in.
The anchors should work with full page template ( http://bridge60.qodeinteractive.com/ ), but please make sure that you have set anchor ID in Anchor ID field (and not in Row ID).
You could try to deactivate all your third party plugins, except plugins that came bundled with the theme and see if it helps. If the issue disappears, activate your plugins one by one and see if you can find the one that is causing the issue.
Also, check this article in order to set up anchors properly: http://bridge.qodeinteractive.com/documentation/10-pages-and-page-templates/10-2-page-templates-overview/10-2-11-one-page-layout/For further assistance, please submit a ticket to https://qode.ticksy.com/ with a link to your site, so our support team can take a closer look and help you.
Best,
Qode
Sometimes lazy loading seems to give problems and the image does not load, is there a way to disable images for lazy loading?
Hi,
Thanks for writing in.
We are not sure on what exactly you mean, so please try to be more specific, or submit a ticket to https://qode.ticksy.com/ with a link to your site, so our support team can take a closer look and see what they can do to help you.
Best,
Qode
I would like ta make my site just like this:http://www.bllashes.com/eng/. Can I do it with your theme?
Hi,
Thanks for writing in.
You should be able to achieve similar layout, but not exactly the same. Please check this demo (with Left Menu area) http://bridge27.qodeinteractive.com/ , and for the content you are able to add our Qode Slider or Layer or Revolution slider to achieve something similar. These included sliders offers a lot of options, so maybe you could find something like it is shown on mentioned website. Also, here you’ll find all demos http://bridgelanding.qodeinteractive.com/choose-your-demo/ so please, check it to explore some other solutions, that will maybe fit your needs.
Best,
Qode
Hi..
I updated Bridge to version 11.0 and now the coupon button at checkout page in WooCommerce is no longer working.
and at dashboard page there is notification from woocommerce like this : “Your theme (Bridge) contains outdated copies of some WooCommerce template files.”
I use Woocommerce version 3.0.7
Could you solve this please asap?
Thanks
Hi,
Thanks for writing in.
1. Please contact our support by submitting a ticket at https://qode.ticksy.com so our team could take a closer look and provide you help.
2. It is change inside grouped.php file. We will release minor update in order to fix this, and in case that you can’t wait for the update, you can contact our support by submitting a ticket at https://qode.ticksy.com . This change in WooCommerce won’t cause any harm unless you are using grouped products in WooCommerce.
Best Regards, Qode
hi
I imported the New Landing theme, but its showing error that Revolution Slider Error: Slider with alias landing-3.0 is not found.
Can you help me out with this pls
Thanks Also please help to reply in ticket i have created (#1189740)
Hi,
Thanks for writing in.
Landing page sliders are revolution sliders, and they can be imported from Revolution slider import option and zip files can be found within theme forest download folder – see screenshot https://www.screencast.com/t/XLZS6pNbNxtP
We informed our support team, and they will answer to your ticket as soon as possible.
Best Regards, Qode
2 questions: 1. How do you edit font size/color/line spacing/etc. of the actual Excerpt content (not just Title?) In Blog>Masonry Style there are obvious places to make font alterations for Title, Post Info and Post Info Quote/Link, but no editing for the content? 2. I added a Featured Image on one blog page, which now displays above my excerpt title/content. But even though I just a thumbnail-size photo (100×100px) for the Featured Image, the image is showing up huge over the excerpt, as wide as the excerpt and vertically larger than 2 full excerpts. Why is this thumbnail photo being enlarged, and is there a place to reduce it’s size, or better still, make it into a text-wrap-around thumbnail on the top-left of the excerpt?
Hi,
Thanks for writing in.
1. Unfortunately, there is no option for that, but you could set styles with custom css in Qode Options > General > Custom CSS field:
.blog_holder.masonry article .post_excerpt {
font-size: 16px !important;
color: #f0f !important;
line-height: 30px !important;
}2. We informed our support team, and they answered to your ticket.
Best Regards, Qode
Thanks. I’ve actually switched to the Blog Small Image layout in lieu of Masonry. What would be the proper first line of that Custom CSS for that layout…something like .blog_holder.small_image article .post_excerpt ?
Also, if you view my post excerpt page here:
http://dev.toawaken.org/wisdomyou will notice that the Category name (directly below the excerpt Title) is a light grey, and the Read More button has a white background that didn’t change when I changed the Text Box Background Color to from default white to match the green page background color. I cannot find anywhere to edit the Cat color or the Read More button color…where might I find those? Thanks
Hi again,
1. In that case, the css selector would be
.blog_holder.blog_small_image article .post_excerpt2. For further assistance, please submit a ticket to http://qode.ticksy.com/ and our support team will gladly help you.
Best,
Qode
On that same page, http://dev.toawaken.org/wisdom, 2 additional questions: I want to set a background pattern. On this site’s home page, in the Backend Editor, I edited rows, and Row Settings allows you to add a background image. On this page, which is a blog archive page, only one ‘Edit Row’ icon shows up in the Backend Editor above the words “This is a sample page…” and adding images or making changes there makes no change in the blog list portion of the page. Where can I add a background pattern?
On that same page, I added a 1/4 right sidebar and included Recent Posts and Categories. They show up fine, but there’s hardly any space between the title Recent Posts and the bottom of the header area. Where can I add padding for this?
Hi again,
Please, dashboard is not place for support related question. Submit a ticket to our support as instructed previously ( https://qode.ticksy.com ) and let us know in case that this needs urgent attention, and one of our agents will be assigned to your ticket right away.
Thanks, Qode
$42 to renew support for 6 months?? Wow, I need assistance as the Testimonials modules do not work on my site, but that’s a lot.
Hi,
Thanks for writing in.
Please, note that Envato introduced paid support almost two years ago and we as theme authors need to work according to their rules.
You could send us here page link where you’ve inserted Testimonials element and we will check it. Thanks
Qode
waiting for some promo to renew my support -
hey, its too heavy the templates I can’t see the demos. would be possible to get another option to take a look at the it? Regards
Hi,
Thanks for writing in.
You could see all our demos at the following link http://bridgelanding.qodeinteractive.com/choose-your-demo/
You can import only one demo at a time and work with it. But you can combine several features from various demos by either importing those demos on your local server and re-creating those layouts live or with the assistance of our support team who’ll provide you with the required content depending on the demos you’d like to combine.
Here is helpful guide for local installation https://premium.wpmudev.org/blog/setting-up-xampp/
Best Regards,
Qode
Hi, thanks. I was referring exactly to this link it is not loading, guess the homepage is too heavy or has some conflicts and maybe I’m not the only one who cannot see the live demos because of it…
Hi again,
This link http://bridgelanding.qodeinteractive.com/choose-your-demo/ is working just fine on our side. It needs few (3-4) seconds to load (because of bigger content), but it works properly.
Best,
Qode
I undestand, but try to look from customer perspective. If it is loading to you well doesnt mean that is happening the same to users, imagine if it is happening to hundreds of another customers? I guess it is Worth it to investigate and propose some solution. Thanks
Besides this, I’m facing an issue with the new theme 79 life coach, I can’t change the background of contact form 7. “Book your first free appointment now”
Hi again,
1. Thanks for reporting this, but we didn’t have similar complaints from other users. We’ll keep an eye on this, and investigate if some problem occurs.
2. The background color is added in Qode elements holder settings https://www.screencast.com/t/jByqjaQj5
Best,
Qode
Yes, its all fine I was looking in another place, thanks
You’re welcome.
Hi,
Thanks for writing in, we are glad that you like our theme.
We checked your site and found that background image is added in Row Settings > Background image (or Row Settings > Design Options) https://www.screencast.com/t/LP0xIMLW .
Best Regards, Qode
Where do I go to access Row Settings > ?
Hi again,
Please go to Home page back-end and follow instructions from this screenshot https://www.screencast.com/t/mhjJ3wjmT5 .
Best,
Qode
With the latest update, my theme has a white band at the top. Above logo. How do you make it disappear? thank you very much
Hi,
Thanks for writing in.
Please make sure that border is not set in Qode Options > Header > Header Top > Bottom Border.
For further assistance please submit a ticket to http://qode.ticksy.com/ and our support agents will take closer look at this and see what they can do to help.
Best Regards, Qode
Hello 
Just a simple question (something i’m a little bit confused). VC editor is included into the Bridge theme (perfect). Is there an option to tick somewhere in the admin (back office) to enable working with VC in the front office ?
I check in VC menu and Qode Option -> Visual composer but i don’t see an option like that… did i miss something ? Thank you very much !
Otherwise i cannot repeat enough -> BEST theme EVER !
Hello,
Thanks for writing in, we are glad that you like our theme.
Please follow instructions from this article https://qode.ticksy.com/article/9537/ in order to enable VC front-end editor.
Best Regards,
Qode
Hello, thinking of buying another license for a client. I have 2 questions:
1. I wonder if I can set a excerpt in portfolio list standard boxes
2. Can I set a center logo with text on the right and left?
Here you have a link with 2 images: https://docs.google.com/presentation/d/14dddch51qa0AEHAFPoBkcnvnvraAq5aP2ikFuGeraVI/edit?usp=sharing
Thanks. best regards, c.
Sorry, I have another question: can I make titles linked with “text with icons” tool?
Thanks again.
Hello,
1. This is not possible, but our support can provide you with instructions on how to allow excerpt for portfolio standard type.
2. Sticky divided header type is for having centered logo with menus on sides http://bridge.qodeinteractive.com/documentation/6-header-setup/6-6-main-menu-navigation/6-6-1-creating-and-styling-menus/6-6-1-1-how-to-create-the-sticky-divided-header-centered-logo-in-between-two-menus/ . Regarding additional text, you can enable header top area from Qode options > Header, and to place additional content within header top and left widget areas, and they will appear above menu https://www.screencast.com/t/o4hdWhwqLbI
Qode
Hello
Is it possible to remove the footer on the homepage? I just want the image slider and nothing else.
Hello,
You can use Landing page template for home page, and this template will display only content, without header and footer. In case that you need menu on home page, then our support can provide you with some css code in order to hide footer area only on home page. You can get in touch with them by submitting a ticket at https://qode.ticksy.com
Qode
Hi,
I’ve setup the demo theme into my website and change the contents (text contents and images contents), try to make my website look the same with the demo theme, after setup everything was OK but suddenly all the page (like about, shop, blog, portfolio, etc) has error “Page not found!” except home page, may I know what happen? and where I can contact or sent an email to the BRIDGE customer support team ?
Thanks you
Hi,
Thanks for writing in.
Please make sure that you have imported demo properly, by following instructions from this article https://qode.ticksy.com/article/9420/ .
For further assistance please submit a ticket at https://qode.ticksy.com , include WordPress admin credentials, and our support will gladly assist.
Qode
I’ve wiped my WP site clean twice. I’m trying to import demo data and it just gets stuck at 0% 
Hi,
Thanks for writing in.
Please follow instructions from this article https://qode.ticksy.com/article/9420/ in order to import demo properly.
If some problem occurs, please submit a ticket at https://qode.ticksy.com , include WordPress admin credentials, link of desired demo, and our support will gladly assist.
Qode
Ok, I submitted a ticket
Hello,
Thanks for submitting the ticket. We informed our support team, and they will answer to you very soon.
Qode
Is it possible to move the post title and excerpt above the post image when using the home page as a static blog page?
Hi,
Thanks for writing in.
Unfortunately, such an option doesn’t exist, but maybe it could be achieved with custom css. Also, you don’t have to use basic blog template for blog list, you can actually choose one of several blog templates http://bridge.qodeinteractive.com/documentation/11-blog/11-1-blog-list-page-templates/ .
For further assistance please submit a ticket at https://qode.ticksy.com , and our support will gladly assist.
Qode
