26721 comments found.
I noticed others have had this issue. Trackpads on laptops (macbook here) scroll through your theme extremely fast, making it too difficult to read. I have disabled smooth scroll without effect. This is a serious issue and I can replicate it on every laptop I’ve tried. Do you have recommendations?
Just discovered that it was Ultimate Addons for Visual Composer that was causing this. Anybody else that has this scrolling issue, if you have this plugin, go to the settings and turn off smooth scrolling.
Hi,
Thanks for sharing your findings with others. Issue is within Ultimate Addons plugin, and author or the plugin informed one of Bridge theme users that this will be fixed. Strange that it isn’t fixed yet.
Qode
What are the options for testimonials?
Hi,
And thanks for the interest in our software.
There are elements for slider, carousel, and masonry testimonials https://www.screencast.com/t/5ZO7v2hZ2gUh
Qode
Do you have a demo likes www.qualcomm.com or www.vmware.com ?
Hello,
Demos showcase is available on the following link http://bridgelanding.qodeinteractive.com/choose-your-demo/ but unfortunately we don’t have vertical menu which can hold variety of items. Here are some demos with left menu area in use: http://bridge10.qodeinteractive.com/ http://demo.qodeinteractive.com/bridge93/ http://demo.qodeinteractive.com/bridge78/ http://demo.qodeinteractive.com/bridge103/Qode
I downloaded the theme but when i tried uploading on my website, the whole site has gone white blank with this message coming up on the screen
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 49152 bytes) in /home/corventive/public_html/wp-admin/includes/template.php on line 731
What should I do ?
Hello,
Your hosting plan memory size is set to use 64M. You just need to contact your host and to ask them to increase memory size allocated to PHP. After that also set same value trough wp-config.php file as explained here https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP . Recommended memory size 128M and if you are planning to run WooCommerce please follow their recommendations https://docs.woocommerce.com/document/server-requirements/
Qode
Can I disable click on mobile device on portfolio image?
Hello,
Yes, this can be done with some custom css code. Contact our support by submitting a ticket at https://qode.ticksy.com and provide a link to your website, and they will provide you with necessary code.
Qode
I’ve already done that, ticket #1193716
Thanks for submitting the ticket.
One of our agents will reply to you shortly.
Qode
Great theme, love the options, but you should (please) maybe spend some time formatting basic stuff. There are zero default margins or formatting for Visual Composer elements, rows, etc. so you have to add margins and padding to each and every single thing you do and add. If you try to add a default bottom margin to Visual Composer rows via CSS it messes everything up.
Also no default formatting for bullet point lists, no indention, no space between paragraphs, have to add and style all of this. Takes me about 2-3 days off and on just to style and format basic stuff that should just be set to default… paragraph link colors and hover colors, bottom margin of the page content area is zero by default, you basically have to go through and customize every single thing that should be set as a default and what a theme is for, for a start. Thanks.
Hello,
Thanks for the suggestion. We are constantly working on improving our product and every feedback is highly appreciated. We will forward this to our developers for consideration for some future theme updates.
Qode
When you click on a menu item, either a blank page appears in the drop-down list, or nothing happens at all. It is necessary to re-select the menu item in the drop-down list and then go to another page.
Can I somehow solve this? Thank you
Hello,
Maybe there is some 3rd pray plugin conflict with our AJAX page transitions. Page transitions create nice effects when navigating through website. When transitions are turned on, header and footer are not reloaded, only content get reloaded. This can cause issues mostly with some plugins because they demand their scripts to be loaded in header or footer and they are not. If you happen to experience this later on while you are developing your site, note that first thing to do is to turn off page transitions.
Page transitions can be turned off from:
1. general options Qode Options > General
2. local options (when you edit your pages), note that these settings will overwrite global settings from Qode Options for specific page
3. Also you can turn off page transitions for specific pages by writing page URLs from Qode options > General > List of internal URLs loaded without AJAX (separated with comma)
If you continue to have problems, please contact our support by submitting a ticket at https://qode.ticksy.com and provide WordPress admin access in your ticket, and our support will investigate this further.
Qode
Hi , do you know why the logo is shifted to the right after I added the top header with phone and social icons? http://1f2.c2b.myftpupload.com/
Hi,
Thanks for writing in.
It’s caused by “higher” content inside Header Top area. You need to know that header top height is 33px by default (your content is 64px high), and you could increase it by applying this css in Qode Options > General > Custom CSS field:
@media only screen and (min-width: 1000px) {
.header_top {
height: 64px !important;
}
}For further assistance, please submit a ticket to http://qode.ticksy.com/ and our support team will gladly help you.
Best,
Qode
thank you!:) It worked! You really are the best!
You’re welcome 
Do you have a template with google map with multiple locatations at once?
Hi,
Thanks for writing in.
On this page you’ll see three locations http://bridge9.qodeinteractive.com/contact-us/ , but Bridge theme has option to add five locations https://www.screencast.com/t/jROAG22Gp4 .
Best Regards,
Qode
ive inserted a four column portfolio onto my homepage. How do i upload the photos?
Hello,
Author dashboard is not for support related questions. For all assistance with theme and demo setup, and for all support related questions contact our support team over support forum https://qode.ticksy.com/
Qode
Hello, I have problems with the menu. Create a menu for a one page. On the website from the computer works correctly. But in the mobile devices does not work. Www.her-image.com.
Additional as I leave the logo without the function of the link?
Hello,
You didn’t set anchors correctly. Please set Anchor ID instead of Row Id, as explained in theme documentation http://bridge.qodeinteractive.com/documentation/4-quick-setup/4-2-header/4-2-3-assigning-menus/4-2-3-1-anchoring/
If you need additional help with this, please submit a ticket to our support at https://qode.ticksy.com and provide a login link with WordPress admin access in your ticket.
Qode
i have social media icons and a language drop down menu (on my header) that cannot collapse and i dont know how to remove them completely. Can you please advise?
Hi,
Please for all support related questions contact our support over support forum at https://qode.ticksy.com/
Thanks, Qode
i imported the original bridge template and assets and i cant seem to find the page for http://demo.qodeinteractive.com/bridge/shop-2/ ? where can i find that? is it named something else?
Hello,
Probably demo import isn’t completed successfully. Please try repeating demo import few times and increasing server directives like explained in flowing article https://qode.ticksy.com/article/9420/ and if you continue to have problems with import, submit a ticket to our support at https://qode.ticksy.com/
Qode
Hi there, would like to know how to set the portafolio sides( full lateral), without lateral spaces ? thanks like this http://www.laveronal.com/piezas/
Hi,
Thanks for writing in.
If you want to display portfolio list in full width, you have to use Full Width page template, add Portfolio List element (choose type without space) https://www.screencast.com/t/Z6Gii3AVhcIZ .
Here is example from Bridge original demo http://demo.qodeinteractive.com/bridge/portfolio/gallery-style-condensed/four-columns-wide/ .
For further assistance, please submit a ticket to http://qode.ticksy.com/ and our support team will help you.
Best,
Qode
Hi again, it’s done but stil little lateral space: http://marcosmarco.com something else to do maybe? thanks a lot
Hi again,
We checked your link and found that you are using passepartout, and that’s why little space is displayed on both sides.
You need to disable Passepartout option in Qode Options > General > Passepartout.
Best,
Qode
done, it’s working thanks again, regards.
Hi again,
You are welcome.
Best,
Qode
Hi, Bridge keeps getting better and better, amazing! In the most recent demos I noticed a cool feature – the element of first row overlaps the qode slider (like in ‘car dealer,’ ‘business consultant,’ and ‘bridge football’). How did you achieve that? I imported one of these demos to my sandbox but couldn’t find how you made it work? On my website I can only have the row content below the slide but never overlap. What am I missing?
Hi,
Thanks for writing in.
On our demos (car dealership, business consultant etc) is added negative margin top for first column https://www.screencast.com/t/vzQJTkucPUTY and that’s why content is overlapping slider.
Best,
Qode
I knew it’s something so simple…
Thanks a million! Keep up the good work!
You’re welcome.
Hello guys, are u fine?
Look, first of all, congrats about this nice theme with minor erros <3
I do got a lil question for you!
How can I put a blog year date on blog? http://regispel.com/regispel-new/instituto/cupom-solidario-completa-cinco-anos-de-parceria-com-instituto-ayrton-senna/Because, by now, we got only the date of day and month, its possible to put year too?
Thank you!
Hello,
Thanks for writing in. We are glad that you like our theme.
Unfortunately, there is no option for that, but you could submit a ticket at https://qode.ticksy.com and our support team will provide all necessary instructions to achieve that.
Best,
Qode
Thank youu!
You’re welcome.
Where do i access all the other template modes? How do i customise my about page? on contact us page, how do i make the map the full width of the page like the bridge original demo? how come each page has the title on the page? how do i change this without changing the menu names? why am i not able to access front end visual composer when i was sold on it being included in the package?
Hi,
Thanks for writing in.
1. If you mean on other demos, bare in mind that you can import only one demo at a time and work with it. Also, you can combine several features from various demos by either importing those demos on your local server and re-creating those layouts live or with the assistance of our support team who’ll provide you with the required content depending on the demos you’d like to combine.
If you meant on something else, please try to be more specific.
2. Please go to Pages > All Pages > find About / About us page, and simply modify content there.
3. On Bridge original demo is used Contact Page template, and map is enabled in Qode Options > Contact Page. For more info please check this link http://bridge.qodeinteractive.com/documentation/10-pages-and-page-templates/10-2-page-templates-overview/10-2-6-contact-page/
4. The title section is enabled by default, and you could set options (or disable title area) for title globaly in Qode Options > Title, and also on a page level in page back-end > Qode Title https://www.screencast.com/t/jEmHdkH7fdhh .
5. You could change title directly on a page level https://www.screencast.com/t/ByQlYgPh (and menu labels should stay the same).
6. Front end visual editor is disabled in our theme, because of advanced java script functionality which we used for some elements, so live editing won’t show changes sometimes until you refresh the page. In case that you want to enable it, you can follow instructions from the following link https://qode.ticksy.com/article/9537/
In case that you need additional assistance and explanation feel free to contact our support by submitting a ticket at https://qode.ticksy.com and provide all necessary info.
Best,
Qode
Hi
I have downloaded and installed Bridge 35 theme and it isn’t running the same as the demo.
I have checked all the plugins are right. Is there anything else that I should do?
jamesrengozzi.com
Thanks
Hi,
Thanks for writing in.
Probably there is some issue with host. Try increasing PHP directives like explained in the theme documentation http://bridge.qodeinteractive.com/documentation/2-getting-started/2-1-server-recommended-settings-requirements/ , and follow instruction from this article https://qode.ticksy.com/article/9420/ in order to import demo properly.
If you continue to have problems, please submit a private ticket at https://qode.ticksy.com , share WordPress admin access, include direct link of desired demo, and our support team will help.
Best,
Qode
How can i change the link when i click on the logo?? Thanks veyr much!!
Hi,
Thanks for writing in.
Unfortunately, such an option doesn’t exist, but this can be achieved with some java script code. Please contact our support by submitting a ticket at https://qode.ticksy.com and they will gladly assist you with this.
Best Regards,
Qode
How do i move the QODE social media buttons lower down the footer column? How do i contact support directly without having to post on this comments section. how do i replace the bridge logo with my logo? how do i add a background image on the home page? How do i add the store page?
Hi,
Thanks for writing in.
1. You could add separator shortcode before social icons widgets in Appearance > Widgets https://www.screencast.com/t/NclX55qYctcC .
2. You could submit a ticket on http://qode.ticksy.com/ , and our support team will help you as soon as possible.
3. Please go to Qode Options > Logo and replace Bridge Logo images with your own logo images.
4. Unfortunately, there is no option to add background image for page, but you could add Image background for Row element (in Row Setting), or use Boxed Layout in Qode Options > General and set background image.
5. In order to set up Shop page, please follow instructions from this article http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-2-ecommece-installing-woocommerce-and-setting-up-shop-pages/
For further assistance, please submit a ticket to http://qode.ticksy.com/ and our support team will help you.
Best,
Qode
i imported the bridge original template and i cant find this template: http://demo.qodeinteractive.com/bridge/home-portfolio/ what is it called in the import files? and that hero image with the lamps on the bridge original home page 1, what is the image size set to?
Hello,
It is page with slider with just portfolio list element in in. In case that page wasn’t imported, you can duplicate home page with some duplicate post plugin and then remove everything from it except portfolio list element.
Also, you can try repeating demo import one more time, and to see if page will be imported this time.
Finally, in case that you need more hands on assistance with this please contact our support by submitting a ticket at https://qode.ticksy.com/ and provide WordPress admin access in your ticket.
Qode
