Discussion on Total - Responsive Multi-Purpose WordPress Theme

Discussion on Total - Responsive Multi-Purpose WordPress Theme

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Seems the theme is breaking in IE 8, is there any way around this? Also I have seen issues of random pages not pulling the CSS. I have made some changes to the site caching so maybe that will fix it, but if you have any other ideas I’d be glad to hear them. Thanks!

Hi,

What specifically is breaking in IE8? Also do you have the issues when viewing the live demos as well or only on your site (if it’s the latter please share the URL so I can see). At this point I don’t have enough information to be able to assist you with this.

Additionally, how many people are actually visiting your site in IE8? This version was released in 2009 and by now people should really have updated. If you are getting a lot of traffic from IE8 (you can check this via Google Analytics) you may want to consider adding something like this to your site – https://browser-update.org/ – to help spread the message ;)

All CSS is loaded via wp_enqueue_scripts if it’s not loading on certain pages the issue lays outside the scope of the theme so please double check the caching tweaks you made to see if they work and if not please try disabling other plugins to test, thanks. If you still can’t get things working let me know so I can further assist.

- AJ

ps: I noticed your support license has expired, if at this time you can renew your support license I would really appreciate it. You can also purchase a new copy of the theme for another site/client and it will also renew your support. If financially you can’t at this time I understand but would really appreciate it since I spend a lot of time and money supporting and updating the product – thank you!

www.gardengoals.com

Sometime ago I added to the very top of this site a message which reads:

All our Football Garden Goal products, with best online prices can be purchased from our preferred online partner soccertackle.com

I cannot for the life of me remember or find where this message is entered in the back end and enable/ disabled, could you advise where it it. :0

Thank you

Chris

Hi Chris,

This appears to be coming from the WooCommerce notice which is altered at WooCommerce > Settings > Store notice text

- AJ

aHH that explains it – Thanks AJ

Hi AJ,

In one of your blog posts on your website, you included an articles that recommend using the broken link checker plugin.

I installed it but my hosting company WP engine contacted me to let me know that it was on their list of unapproved plugins and if I did not remove it that it would be automatically removed at some point.

I was wondering if you recommend any other plugins for finding broken links?

Thanks! David

Hi AJ,

Glad you liked our custom snippet for our coupon deals on the checkout page :)

Thanks a bunch for the code for moving the progress animation. I’m wondering how long it will be until your next update when you will be including that?

Cheers, David

Hi David,

I may be able to do the update this weekend (fingers crossed). But I have family from out of town so I don’t know how much work they’ll let me get done – ha 8-) Updates take a bit extra because I like to update my live demos and check every single page to make sure I don’t see errors, which is pretty time consuming.

- AJ

AJ,

Well, even though you will likely not work on it this weekend, it sounds like it might be in the next couple weeks which is great.

Enjoy your weekend – even if you can’t work :)

David

Hi AJ, Hope you can help me. I’ve created a full width row (stretched no padding) with a background colour. I’ve given it a class name of .myfullwidthrow . I want to use these rows to contain a heading that I will use throughout the site, so I’ve added the total theme “Heading” inside the row and would like to set a max-height or fixed height for these types of rows using CSS. I am having trouble getting this to work. What class names/id’s should i be targeting in my stylesheet to get this to work. Thanks, Lucy

I’ve figured out how to do it. Put the background colour on the Heading element rather than the row, and set the line height or padding to create desired height

Great, I’m glad you got things working how you wanted Lucy, thank you for letting me know! ;)

Hi, is it possible to disable the default lightbox so that a different one can be used? Thanks!

Where specifically are you looking at (blog gallery entries, single image modules, grid modules, WooCommerce products, WordPress post gallery…etc?) It can make a difference knowing where you want to change things.

- AJ

I want to change the lightbox that opens when an image is clicked in a porfolio grid (VC). Thanks :)

Are you going to be adding a plugin for this or making the edits manually via a child theme?

The quickest way to remove it is to simply use a line of javascript to remove the wpex-lightbox class from any of the portfolio grid links on doc ready, then when you add your own custom script the theme’s lightbox won’t get in the way.

- Aj

Hi AJ, I am having a hard time with some mysterious gap below the header on my test site. I´ve tried all the things in the help files but no cure :( Could you kindly have a look, really appreciated https://customers.nacasa.de/

Hi,

I see the following custom CSS on your site:

body #site-header{height :134px}

But the row in the header with the dark background is only 98px tall so the extra space is from that fixed height being taller then the actual header row is.

Double check your Custom CSS panel I believe it was added in there.

- AJ

hi AJ. i tried to put the code from mailchimp inside callout, but it does not works. its possible to use it in this way?? tks!

The callout uses the wp_kses_post() to sanitize the input in the customizer for security purposes. If you want to add custom scripts to the footer callout it would have to be done manually via partials/footer/footer-callout.php

But you may be able to do it another way…your code didn’t paste so I’m not sure what you are trying to do exactly. You can use gist to share code – https://gist.github.com/

- AJ

ps: I noticed your support license has expired, if at this time you can renew your support license I would really appreciate it. You can also purchase a new copy of the theme for another site/client and it will also renew your support. If financially you can’t at this time I understand but would really appreciate it since I spend a lot of time and money supporting and updating the product – thank you!

hi AJ. thanks. i will try again in this way. so, for while, i will use the mailchimp widget. tks!

Hello AJ!

All of a sudden LayerSlider stopped showing on my page after updating! I am using a child theme. Can you see what’s wrong? All the updates have been applied.

This is the site: http://luxurydjevents.com/home/

Thx!

The required files for the slider are showing up as “Not Found” – https://cl.ly/lCy8 – on the server.

This can happen if the plugin didn’t fully get updated and files are missing or there are some permission errors on the site so the file exists but it can’t be accessed.

The quickest thing to try may be to delete LayerSlider completely and try re-installing it.

This could also be a caching related error so you may want to try clearing all site & browser cache before trying a re-installation.

The weirdest part is that the site is trying to load the file located at - LayerSlider/static/js/layerslider.kreaturamedia.jquery.js – but the correct location is LayerSlider/static/layerslider/js/layerslider.kreaturamedia.jquery.j – which does make me wonder if it is simply a caching issue.

If you are using a CDN such as CloudFlare, be sure to flush that as well.

- AJ

ps: I noticed your support license has expired, if at this time you can renew your support license I would really appreciate it. You can also purchase a new copy of the theme for another site/client and it will also renew your support. If financially you can’t at this time I understand but would really appreciate it since I spend a lot of time and money supporting and updating the product – thank you!

Hi AJ, after using Custom Post Type UI to create and then delete a post type, for some reason that post type still exists in the image sizes section of theme panel. Is there something else I need to do in order to remove that post type from image sizes? The post type has been deleted and no longer exists, but still has it’s own tab under image sizes.

Thanks for the heads up! I need to tweak the theme a bit so when you delete a post type it is removed from the theme checks. The theme saves the post types in an array to make things more efficient.

If you open a private ticket and request it be sent to AJ and send me temp FTP logins I can manually remove that post type and then upload the fixed files for you. Would that work for you?

Thanks for the heads up!

- Aj

Actually the fix is much easier than I thought ;)

Can you replace the file located at Total/framework/3rd-party/cpt-ui/types.php with this one – https://cl.ly/lDHD – via FTP/SFTP.

It should fix things up. Again thank you for the heads up!

Worked like a charm, thanks AJ

Hi AJ, is there an easy way to duplicate the staff custom post type? I would like another custom post type for vendors with all the same page options and builder blocks.

Hi,

No there isn’t an “easy” way. If you have a look at Total/framework/post-types/staff/ – you’ll see all the functions required for the post type and then look at Total/partials/staff/

A lot is involved.

The easiest way to work with post types is via the Post Types UI plugin – I added full support in Total to give you all the options/settings you’ll need to work with CPTs.

More info here: https://wpexplorer-themes.com/total/docs/adding-custom-post-types/

- Aj

I have that plugin installed, just wanted to make sure there wasn’t a simple way to duplicate already existing post type before I created a custom one. Thanks for quick reply AJ, take care.

since i bought this theme in 2016 I had never had the opportunity to use the license code it never worked now its expired

You can still use the theme. The support license is only used for private support – https://wpexplorer-themes.com/support/ – you can use the theme forever ;)

If you have any issues or questions and your support license has expired you can post your questions here in the comments and I can help you out.

- Aj

the support license doesnt work

What do you mean it “doesn’t work”? What are you trying to do?

Hi Aj, How are you doing?

My gf works as bridal make-up, and I am thinking to offer to her brides the option to have for a little more budget a wedding website to share with their family and friends some nice pics, wedding date, etc… So I have found some info about multisite (did not know about this option). For example www.mywedding.com (main domain for landing page) mary&john.mywedding.com … Do I have to buy one licence for each subdomain? Just to calculate how much to charge.

Other question; I have a possible client who is an attorney and also paints pictures as a hobby. She ask me if it is possible to make both things in one site..(I guess to save some money). What do you think it is the best idea? multiple site? Or just develop one site with more pages and different menus? I do not know how to structure this idea well so that it looks good and not like a mess. Same question, in case of multiste..will I have to buy two licences, one for attorney subdomain and the other for artistpainter subdomain?

Thank you for your time. Fran

Hi Fran,

I am doing well, thank you for asking. I hope you are as well ;)

If you are re-selling the sites then you would have to purchase 1 license for each subdomain (I would recommend setting up the multi-site via a subdomain). That sounds like a great idea and if you want some extra help with that open a private ticket and request it be sent to AJ.

It would be ideal for you to setup some custom demos that you can use not only to showcase to people looking to setup their wedding site (you don’t need to purchase a license for demo purposes only for the end product for the client). And I can help you with a custom plugin to override the Total demo importer which you can enable site wide so that you can easily import a specific wedding site demo if you want to speed things up – https://wpexplorer-themes.com/total/docs/custom-demos-total-importer/

I helped Lisa Work do this for her site – http://lisawork.com/website-in-a-week/ (she created 3 demos she uses).

But also I am interested in making some wedding demos myself for Total so if you have any recommendations for any new modules or settings that may be needed let me know.

I would suggest that your client go with 2 sites for SEO reasons. If she sets up both sites in one it makes it a lot harder to rank in search results which is very important for local businesses and also makes it a lot harder if she ever wants to invest in some Google Adwords advertising to promote her business (also something most local businesses should be doing).

Of course if you setup a multi-site for 1 client then you only need 1 license of Total but in this case if she want’s both on 1 website I would personally do it on a single installation. If you need different menus for the different sections you can do that via a theme filter – https://wpexplorer-themes.com/total/snippets/display-custom-menu/ – but yes, that is also a bit messy. 2 domains is the ideal solution.

I hope that helps! Good luck ;)

- AJ

Hi Aj.

Actually I don´t want people to set up their own wedding site, I will do the setup. They will just choose one demo/mockup and send me some pics and text. Also my idea is that the website is active only for 3 months more or less because I think people doesn´t want to have this site permanently for ever (I may change my mind later). After this period, the subfolder, subdomain or page, will be deleted. So my idea is to charge much less than Lisa Work (1000$)..maybe 100$. I think nobody at the moment, is going to pay more than that. The budget that people have (At least the brides who makeup my girlfriend) to get married is not so high as to pay 1000 euros for a page. On my opinion people will pay 1.000€ for a page that is going to be used daily and for years (at least in Spain)..

It is more a “rent” than a “re-sale”. So I will have to make calculations to see if it compensates me according to the time of work and the benefit.

I still do not understand very well the utility of multisite for this type of website. What about If I have just one single wp installation and I make, lets say One page site for each demo. Then when you go to landing page for example (www.mywedding.com) you can choose for example from a portfoliogrid “your site” then you will be sent to mywedding.com/mary&john. What would be the difference, pros and cons? Sorry if I am asking stupid things, but this is something new for me and I get many doubts.

As you can see, I would like to start a new business, new to me and with some difficulties for not being a professional in the field. I hope that thanks to your help and with all the information that I look for in the Internet can come to decide how to do it of the best way and learn how to do it.

In relation to the other project of the page of a painter and lawyer, I will explain to her the pros and cons. And because of that I’ll see if I make two websites or one, I will let you know if I need any help.

Thank you very much for your time, I really appreciate your help.

Hi Fran,

  • Oh yes of course, but even if you setup the website yourself if you want help creating the custom demo importer to make it easier for you to setup the demo let me know ;)
  • The most important part when choosing your pricing is to make sure your clients know that once the website is finished anything extra that needs to be added is an additional cost. Because if someone is making you change stuff on a daily basis (like upload photos) you’ll want to get paid for your time.
  • The difference is the multi-site is individual WP installations so you can use different themes for each (maybe a specific client wants something you can’t accomplish with Total). But more importantly you can have different fonts, menus, logos…etc. If you setup 1 single installation for multiple wedding pages you could do it all with the page builder, that’s true….but I think most people getting married want multiple pages (3-4) which would make things more complex if you only have 1 installation.
  • I would recommend collecting at least 50% of the cost for the site prior to making it from your client to cover theme costs and time associated with setting things up.

- AJ

Hello – I’d like to have the subheading content in posts display in place of post excerpts, but I’m not quite sure how to get it in there. Was thinking maybe adding an additional if statement at the top of the file blog-entry-content.php would do it (I’d like to default to the normal excerpt scheme if there’s no subhead), but I’m not getting the syntax right – not great with php. I can’t just paste what’s in page-header-subheading.php to the other file, but can’t quite figure what it should be. Can you help? Or is there a better/easier way to achieve this? Thanks!

Oh – thanks AJ! That last link is exactly what I’m looking for – but I don’t see that field on my post pages! Hmm. I will investigate.

Bah! Found it in screen options. Sorry to make you do extra work! I thought there was an easier way, but then couldn’t find that field.

No problem, glad you found the field and it works well for you ;)

Our blog page has reverted back to a basic template with nothing on it, blog post are still on the website though. How do I change the main post page back to the template we were using?

looks like this at the moment….http://www.winchandunwind.com/blog/

Hi,

It looks like you may have a second version of WordPress installed on your server under a blog category since the link you are referring to is showing a different theme and everything. Can you double check?

It looks like we did have a second version. All sorted now, thanks for that.

Filter animation not working consistently on Gallery

Sometimes this works, but most of the time the animation doesn’t work at all. Any ideas on how to trouble shoot? Tried it on a couple of different browsers and same issue occurs.

http://testdoug.com/stodt/gallery/

Thanks.

Doug

Great, I’m glad it was an easy fix ;)

The animation stopped working. See link to screenshot.

https://dl.dropboxusercontent.com/u/3984732/filter-animation-issue.png

The animation is working when I check – https://cl.ly/lENG (tested in all major browsers).

For grids using the custom filter nav the theme grabs the transition speed from the navbar it ignores any value added to the row directly so your code looks good to me as well.

- AJ

Hello,

Is there an easy way to add a MP4/video as a background image?

Thanks

Aj,

I have entered the test video just like you have shown in the screenshot https://youtu.be/XsOjf9n9lWo and cant get it working.

The version I have is 4.1

Thanks

Got it working – Cant use the short URL provided by youtube.

Oh yes, you do need the direct URL ;)

ps: The theme by default hides the videos on mobile and displays your row background to keep things faster on mobile, that said it is possible to display it if needed via some custom tweaks – just an early heads up!

- AJ

Hi AJ. I am having trouble with Schema for the blog posts. If you look at this link to a singular post it comes up as a WebPage, when we want it to be a ‘BlogPosting’. It looks like the Total filter should render it as a ‘Blog’ and if I use the ‘wpex_get_schema_markup’ filter to make the page a ‘Blog’ it comes up without any errors, but it seems like the post archive page should be ‘Blog’ with singular posts as ‘BlogPosting’, and as I say right now without my filter, it’s just coming up as ‘WebPage’. Am I doing something wrong? Thanks. –MikeiLL

Hi,

I’m not quite sure I understand the issue..Are you adding some custom code to the theme to alter the default schema markup?

By default I use the “Article” – https://cl.ly/l4DE – because it’s more generic and not all customers use the default post type specifically for blog posts. That said you can make it more specific using BlogPosting, NewsArticle, ScholarlyArticle…etc.

I remember helping a customer with the schema.org code and sending them an updated file – was that you?

- AJ

Well you shared the code for me to update myself. But the blog pages are not coming up as Blog or Article, just WebPage. That is just with default Total schema settings. I think a singular post should probably be BlogPosting or Article, but it’s missing some of the other required settings like “author”. At least it seems to be. If you paste the code from the above page on my site, and make the html element a BlogPosting or Article, Google Structured Data testing tool will yell at you.

Hi,

Yes I think I remember that, but I also answer hundreds of people on a daily basis between comments, tickets, emails, social media…etc. And this is a new comment thread so I don’t have quick access to former threads regarding the schema markup we talked about previously.

Can you remind me what code I gave you previously. What I do remember was sending you an updated file so that the filter would have an additional variable you can use to check the current schema location. Right?

When checking the page above you posted – http://ac.lexwebdev.com/americare-attends-27th-annual-conference-on-aging-vendor-expo-agecon2016/ – I do see one error but it’s related to the local business tag – https://cl.ly/lByq

- AJ

Problem with the icons in IE (version 11). Total version: 3.6.0. WP: 4.8. See www.bolasco.nl How to fix it? In Chrome no problem with the icons.

I still have the demo website of this live version. That is: http://dev.twostep.nl/bolasco. The icons were working there. This website is still on a older Wordpress version, so I think that is the problem. I updated the Total theme and Wordpress as well and the icons are working in IE. So that is the fix for the icons. But the equal height function doesn’t seem to work, see: http://dev.twostep.nl/bolasco/mig-mag-lassen/ In the left columns I put background-images. This is working on the live website. So this is a new issue. Do you know how to fix this equal height problem?

Hi,

It doesn’t appear that the theme was updated correctly because there is HTML in the rows that shouldn’t be there. Did you do the update via FTP instead of using the Envato Market plugin? – http://wpexplorer-themes.com/total/docs-category/updates/

If so…whenever you do the update via FTP you need to make sure all files are deleted before uploading the new ones. I believe there are some files in the vc_templates folder which shouldn’t be there because your column background is being added in the wrong place. Can you please check?

By the way, the theme now uses Flex Box styles via CSS for the equal heights which is more efficient and faster to render. So to make sure your backgrounds on columns display on mobile I would recommend adding a min-height value to the columns with backgrounds – https://cl.ly/lGI4 – otherwise you won’t see the backgrounds on mobile (if you don’t want them to show then no need to add the min value of course).

- AJ

You were right. I didn’t delete the theme before I updated the new version. Thanks for your help!! All problems are solved now. I will take a look at the mobile version.

Hi AJ, sorry another upgrade question again – for some reason when I try to update Slider Revolution and Templatera from within the admin area a red error message appears that says “Update Failed: Download failed. Connection timed out”. Would it work if I simply deleted the Revolution Slder and Templatera folders from the Plugins directory – and manually uploaded new ones of them via FTP (from a current download of Total /frameworks/plugins)? Thanks, Chris.

Hi Chris,

Nice to see you again ;)

Yes you can delete them and re-upload them but you don’t even have to use FTP if you can delete them from the dashboard then upload the latest versions that would also work. What happens on some servers is if outgoing connections are disabled then it won’t update via the dashboard but sometime you can still install plugins via the plugins dashboard.

ps: There is 1 version of Slider Revolution newer than the included, no big security concerns so I’ll be updating it later this week along with the next Total update.

Cheers, many thanks for the advice – all working!

Hi Folks,

First of all I would like you congratulate you fantastic job you are doing.

I’m writing to you because I considerate to buy one of your theme but I have little bit problem with because all of them are fantastic. After reseach I chose 2 of them Total D&D and New York because I’m going to combine blog with the shop on my page http://www.livingnatural.pl. From this point of view New York would be the best choice but the Total D&D is giving me little bit more opportunities for future development of my page. Please confirm whether I’m right. If so, please let me know once I’ll choose Total D&D with Mason template I would be easily able to integrate this template with wooCommerce? Thanks in advance for your help Krzysztof

Hi Krzysztof,

Thank you for your patience over this weekend/father’s day.

I’m glad you like the theme!! Looks like you already purchased the theme and you have WooCommerce setup. Were you able to figure things out?

If you do need some help or have any questions let me know and I’ll assist you. Thank you for the purchase ;)

- AJ

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