Hi,
Thank you for purchasing!
On the checkout page I’m seeing a lot of errors on the console and they are related with a plugin. Please make sure that you clear these. Here are the errors: https://www.dropbox.com/s/e8glasjmkbbqdw6/checkout.png
Cheers!

Thanks for the reply Pirenko. WPBakery Visual Composer and Hook Framework already come with the theme. Akismet and Woocommerce are mandatory plugins. There are no other plugins we have. Which one of these plugins gives us the ERRORS. We couldn’t manage the figure it out. Can you please help us? :/ (we already tried delete all plugins one by one and didn’t resolve)

Hi,
Thank you for purchasing!
You can make the carousel panels link anywhere (you can also choose to open them on a new tab if you prefer).
If you need help with this please check https://www.youtube.com/watch?v=W_TpHwhgg58&t=17s&list=PLWiviR4wWrsHM_wjmk_3dU70ztVA72q1l&index=7
Cheers!

Forgot to say that you can even use their logos instead of the panel title. Just check the options panel located under each Portfolio Item. Thanks!

Ah sorry wasn’t clear with my question, i was referring to the logo showcase element (i think you also called it Theme Carousel), like the one at the bottom of this page: http://indianoceanluxuryconcierge.com/accueil/qui-sommes-nous/#partenaires

Hi,
Thank you for purchasing!
On the theme main file package you will find the documentation folder. You can also check some video tutorials here https://www.youtube.com/user/PirenkoThemes/playlists
Cheers!

Hi. I’ve transfered website with Hook Theme from one location to another and now images are not shown. What do I do? You can see it by yourself here http://mediafarm.lofite.com/

You must have done something wrong during the migration process. If you need help please check this https://codex.wordpress.org/Moving_WordPress
Cheers!

Hi again! First of all thanks for your help! I’m trying to deal with the theme and I want to make it look like this http://www.pirenko-themes.com/hook/agency-dark/ (right to a tee). Can you please give me the shortcodes I need to past into content textarea. Thanks a lot for your help!

You don’t need any shortcodes. Just go to Appearance>One-click install and generate that demo. Make sure that you use the page builder that is included with the theme to edit the page content.
Thanks!

Yeah. I did that before but none of the generated pages looks like agency dark on your website. It has some similar elements but in general I cant compile similar page. Also I cant understand how to change search button in header to three lines menu. It would be great if you could give all setting from that page.

You probably need to import the skin to activate the same theme options. I encourage you to check the theme documentation, because it seems that you didn’t even open it.
Anyway, here’s a video tutorial showing how to import the skin https://www.youtube.com/watch?v=6mRsu_B2LfU&t=56s&index=3&list=PLWiviR4wWrsHM_wjmk_3dU70ztVA72q1l
Cheers!

I’ve read it but there is no information how I add blocks in Visual composer and link them with my posts. And also I cant understand how to make website menu the same as it is on the promo page. All I need is just my website was the same as it was in promo just with another text and images. All functionality and elements should me as they are on the http://www.pirenko-themes.com/hook/agency-dark/ website. and with the same menu

That video shows how to set up the menu and explains also that the images are different due to copyright restrictions.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hi! I have one more question – how can I add “hook_hz_two” css style to portfolio element?

And now I have a greater problem website doesnt load at all. I mean when I press F5 the loading icon appears and then it doesnt hide! What do I do?

I’ve fixed the problem so the theme is loading now!

How do I change portfolio grid elements sizes?

Please check the options panel located under each portfolio item. You have options there to control the thumbs shape and size. Please notice also that these options only apply if the portfolio page or feed has the multi-width layout option selected.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Allready got it!

And one more question: how can I add “Previous Portfolio Item” and “Next Portfolio Item” blocks in the bottom of porfolio page?

You can activate that option on the Portfolio tab of the Theme Options. Thanks!

Hi. I have one more question. There is an “Image Gallery” element in the visual composer. I can add images into it but I cant understand how I can add navigation buttons underneath of this element so users could navigate through it. How can I do that?

The image gallery does not have any navigation buttons. It is actually a grid with images. Thanks!

Hi! I have one more question! On the http://www.pirenko-themes.com/hook/agency-dark/#reasons websites there are blocks. One has big image in the left side, another in the right side and so on. When I turn on mobile mode all these blocks align image on the top of text. I’m trying to do the same. On the desctop everithing is fine and when I turn on mobile mode things turn not the way I expect. If image in the block has been align to the left of the text block it goes up and if image aligned to the right of the text block it goes down. How can I make this blocks to behave the same as they are on the promo website. So I mean no matter if image is on the left or right side of the text block it should always be on top of the text block when mobile mode turn on

The theme allows you to show/hide certain rows on mobile or desktop. So what you have on that page is 2 extra rows that are only visible on mobile (also there are 2 rows that are only visible on desktop mode).
If you use the one-click install feature you can see how the page is built.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hi. I have one more question. There is a portfolio feed block in the theme. In the thumbnail options of each portfolio item I can select sizes of the portfolio in the feed list. It works well. But when website is in mobile mode portfolio items which thumbnail width option were setted as double had half of other portfolio items height. It doesnt look good. What should I do so all portfolio items in the feed have same height when website in mobile mode?

The thumbnails have a different shape and they will look bad if they get cropped only on mobile mode. Suggestion: you can always add an extra row that is only visible on mobile and hide the current on mobile mode too (check the Viewports tab when you are editing row properties).
Or you can install a plugin that will redirect mobile users to another page where you are free to build a totally different portfolio feed.
Thanks!

Hi. Website seems broken on internet explorer 11. Is there any fixes for ie? Coz it doesnt look good.