8686 comments found.
I have spent hours trying to figure out the simplest thing. The contents of my rows are always centered. The text, the buttons, etc. How do I make everything flush left?
Hi messinadesign and sorry for delay! Have you checked our documentation?
For example the Page Builder or Grid System video tutorials?
https://support.undsgn.com/hc/en-us/categories/201692745
You just need to set the column align option: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=3
We remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! 
https://support.undsgn.com/hc
Bug Fix Request: Media Gallery > Justified Gallery | You cannot change the width size of images in the blocks or single block view.
Hi! There is nothing to fix, the Justify layout doesn’t work like the Masonry or Metro mode where you set the thumb width. In the Jusitfy you can set the row height and the images are automatically adjust to fit the layout by complex calculations, please review detailed infos here: https://support.undsgn.com/hc/en-us/articles/115002645349
The Row Height and other settings of the Jusitfy Gallery are in the tab Module (since they are for the Gallery module and not for the single Block).
Hello, I want to buy your theme, but first I want to know how to build a portfolio-grid as your demo and with the filter by “categories” on the top.
https://image.prntscr.com/image/ab_bQiEwR4av8OXGgw62hg.pngThe images I want to add will be just images (No posts or pages).
Can I do this with your theme?
Hi MaxLopez! Thank you for interest and sorry for delay!
Yes you can create this with the Media Gallery module (same options of the Posts module but for medias), this is an example https://undsgn.com/uncode/showcase/
Let us know if you need more infos!
Great, thanks for your response.
I purchased. I’ll be working on it.
Hi MaxLopez and thank you for confirm! Let us know if you have any needs!
With the Blog Magazine layout, is there any way to have 2 columns instead of 3 over on the right side? The third column makes everything too squashed.
Hi jamie2810! Yes you can have any columns number you want, you just need to set the thumbs size http://undsgn.d.pr/OxKo5T/4l3Z75wL and then be sure to properly set also the responsive breakpoints http://undsgn.d.pr/2M13BC/5VnIREhG
The Posts module is very extended, I suggest to check documentation https://support.undsgn.com/hc/en-us/articles/213456809 and this video tutorial https://support.undsgn.com/hc/en-us/articles/213460029
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
I must be losing my mind, because I can’t see where I find the settings under posts or pages. The snapshot you’ve taken there isn’t what I have when I click on either. Cannot find it for the life of me.
Ah, hang on, got it now. Thanks!
Thank you for confirm! Anyway if you need our Help fine tune the settings based on you needs just contact our Support Team!
Trying to get the title to appear before the thumbnail doesn’t seem to work though.?
You can place image on top of textual elements or at the bottom (even if you don’t see this option in none of our demos).
No, I mean I’d like to have the article title appear before the article image in the simple blog elements. How would I do that?
Can you please send the page link from our demo you refer? Have you opened a ticket as suggested? Sorry this wall is not the tool for support.
I would like to show the caption in the lightbox for the WooCommerce product – is this possible?
Hi lgifford and sorry for delay! Do you refer to the WooCommerce single product page, right? No sorry this is not an option now and there is not a quick code we can suggest. You can send us a feature request: https://support.undsgn.com/hc/en-us/articles/213714949
Hi, this theme seems perfect for my next project but i have a few things to ask.
1) Maybe a weird question, but i need discussion on portfolio items (like in a blog). Is there an easy way to accomplish that? 2) Can i use this theme without problems on a multisite? 3) Is it possible to add things like tabs and toggles in an inner row in the page builder? 4) Do you have any suggestions on a portfolio filter thing? (selection of 2 or more categories, like the attribute filter in woocommerce?) 5) I’m quite new to custom post types. I’m wondering if i can create a custom post type based on one of your theme and still keep the theme +- easy to update?
Thanks for the information!
A01
Hi KasperDM! Thank you for interest and sorry for delay!
1. Yes there is an option: http://undsgn.d.pr/azTfGL/4yuqX4mQ
2. Yes lot of our customers use this setup.
3. No this is a limit native of Visual Composer, you can only insert them manually as HTML (pretty easy).
4. Sorry really not understood this question.
5. Of course: https://support.undsgn.com/hc/articles/213457309
Let us know if you need more infos!
Hello. Is there anyway to change the text size of excerpt copy in the related post module? Right now it defaults to global paragraph size, but I would love to make it smaller. Thanks.
Hi jnatyshen and sorry for the long delay but we did not receive message notifications from ThemeForest and we just noticed the problem now. No there is an option named Text Lead to make the text bigger but not smaller (http://undsgn.d.pr/VUtuzT/3jyQuFMt). In case we can suggest a quick code, please share your site preview here so we can create the code based on your settings or open a ticket in our Help Center so we can check your site privately and create the code you need: https://support.undsgn.com/hc
Hey. I’m currently hosting the website on my own computer using MAMP. I will open a ticket and ask you guys for the code needed once it’s up on our servers, thanks!
Ok, perfect!
Hi there,
Great theme, but is there a way to not have the featured image thumbnails so blurry and resized? They don’t look great.
No worries, I’ve found the option now. Thanks.
Hi jamie2810 and sorry for the long delay but we did not receive message notifications from ThemeForest and we just noticed the problem now. Thank you for confirm! Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Is there a way to add a text before the Overlay menu icon? I just want to add the text MENU before the icon with the 3 lines to make it more visible.
.mobile-menu-button:before {
content: "MENU";
padding-right: 10px;
top: 4px;
position: relative;
}
Simply one of my FAVORITE themes on the market!
You just can’t go wrong! Doesn’t matter the application!
If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page, this will helps us a lot to grow and allows us to continue the development of our theme! http://www.themeforest.net/downloads
the last version of wordpress 4.8 is compatible?
Hi lucalongobardidesigner and sorry for delay! Yes it’s super safe update to the new 4.8. The only small problem some users have it’s a small message that appear sometimes in the admin, as you can read in our reply this is a minor error native of this version of WP (if you search on Google you can see it’s not Uncdoe related) and it’s only visual inside the admin: https://themeforest.net/item/uncode-creative-multiuse-wordpress-theme/13373220/comments?page=100&filter=all#comment_16729240
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hello! The “shadow” for the “Posts” inside “Post Settings” on the “Blocks” Tab is not working…any idea what can I do?
Hi marcelosmack! The shadow for the Posts module perfectly works, for example in this page there is the shadow applied: https://undsgn.com/uncode/blog/blog-full-width-grid/
The shadow is subtle maybe you expect another kind of shadow: http://undsgn.d.pr/hQVkcH/4LL3Wepx
Anyway if you need dedicated support, or something is not working in your installation, support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
i can little english. pls bro help me. i cant classic-studio themes upload.. how much for setup? i wait your answer.. mywebsite www.yalikavakhouse.com
Hi rsefakucuk amnd sorry for delay! Don’t worry if you need dedicated support is offered for free in our Help Center, there we have a completely dedicated support team, please drop a few lines (there is a “Submit a request” button in the upper right) and we care to support the solution soon! Let me know when you have opened a ticket. Thank you!
https://support.undsgn.com/hc
ty for answer bro. ticket number 10045, I would not want to tire you, im sorry bro..
Hi rsefakucuk, Support Team notifies that they have replied you and the problem is that your host is not compliant with the Server Requirements https://support.undsgn.com/hc/articles/213453949 and you have lot of red notice in your System Status https://support.undsgn.com/hc/articles/214000785. When you are in a good host you have all green and everything works smooth, but you cannot expect to run a theme if your host is not compliant with modern WordPress requirements.
Hi,
Just wonder if it’s possible to link megamenu titles to a page. I like the appearance of the megamenu structure, but I don’t want a third sub-item which is linked.
Have a great day, Sonny
Found it, thanks anyway
Hi youarehere, sorry for delay and thank you for confirm! 
Hi. We purchased the theme more than a year ago but are using it now. I hope that you can help me with this simple question. I would like to remove the post tags that are presented underneath the title in the upper banner of the posts. I cannot see how to remove the admin, the user name tags. I would like to leave the date. How do I do it? Thanks!
Hi chenwenn! Please follow this link: https://support.undsgn.com/hc/en-us/articles/115000724289
If your support is expired we cannot help too much here (this wall is not for support and we have rules to be respected valid for all users), in case try to ask Envato support explain your scenario if they can give you valid access.
Hi, I see some previous requests and comments for the ‘load more’ capability to be made available for Media Galleries. Is this possible now that 1.5 has been released? The site I am working on has a significant amount of images (photographer site) and I’ve optimised as much as possible to account for Retina requirements but still get relatively poor scores (not server related and specific to the amount of images). The only fix I can thunk of is to have a load more option in the gallery content block. Can you advise on this or suggest an alternative workaround? Many thanks
Hi! We are sorry but this is not a feature of Uncode. We never advertised the infinite or load more galleries will be a feature of the new 1.5 version. Here you can find latest update details: https://undsgn.com/introducing-uncode-1-5-anticipated-uncode-theme-update/
Hi, something seems to be lost in translation here – I did not say you advertised the infinite or load more galleries in 1.5, I was asking was it something that was available. If it’s not, you really need to be thinking about it because the performance issues are poor and your demos don’t reflect real world applications particularly for image heavy applications such as photography websites. I’d asked if you could suggest a workaround. Unfortunately, your answer didn’t fully address the question put to you. It really does take away from an otherwise great theme and is quite an oversight on your part..
Hi! Maybe we have not fully understood each other. No unfortunately there is not a quick workaround to suggest (this is why we have not suggested you some tricks). Infinite load need a complex and complete code rewrite we cannot suggest or create with few lines of code. You have to expect from a theme something you see in the demos or in the list of advertised features. You can see in our showcase dozen of super fast photography websites. If loading times are not so good the cause can be only the server download time, possible optimisations issues or very large amount of images attached. It’s not easy anyway (without a direct check) understand your site scenario and exact problems you are facing, in case share your preview. Thank you anyway for appreciate Uncode!
Hi I have a site demo we are working on which I mentioned before
Login link:https://asosdemo.cobsolutionsgroup.com/wp-admin/ (I have jsut sent you details)
Im having issues getting the timer on the influencer profile pagesof people to align side by side with the picture of the facebook live icon
Im also habing an issue of it gettign distorted when its on mobile just wanted to ask if you could please help urgently
Here is an example of the profile pages
You will see the timer counting down and the fblive just above it.
Im trying to get it side by side so fblive then timer beside it.
https://asosdemo.cobsolutionsgroup.com/lauren-flax/Also the timer on the home page is messed up on mobile and doesnt display properly I dont know why as Ive created the rows correctly. But on mobile it gets messed up.
We remind again that if you are using a theme to build another website (this is not the first site you are using Uncode and we see this) as required by Envato policy and rules, you should have also a new license that give you access to support services too, thank you! https://support.undsgn.com/hc
Hi, my mistake how do I get a new licence?
Do I need to click on renew support?
When you buy an item on ThemeForest you are limited to build only 1 final website with a single purchase, every site you build you have to buy a license (buy the product again): https://support.undsgn.com/hc/en-us/articles/115000880409
A few weeks back I posted a query on here which you were very helpful with – so thankyou. Now I got to know the theme and am learning to work with it I have to say it is fantastic – it’s exactly the theme I was looking for and is amazingly flexible – great work!
Is Uncode compatible with WordPress 4.8?
Hi mackiedesign! Right now we don’t have any compatibility reports you can feel free to update it. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hello. I just want to ask you that is it possible to change the menu font? How? Kind Regards
Hi hajipoorian, thank you for interest and sorry for delay! Yes confirmed, this is just an option, you can see from the customers showcase that any installation use it’s own font for menu: https://undsgn.com/uncode/showcase/
