Hi,

we do not have such feature included in theme unfortunately.

Best regards,
Muffin Group team

At this moment, we do not have such plans.

OK, thank you very much.

No problem.

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Thank you for the quick response. We have sent a message with further details and look forward to resolving this soon. Have a great day!

Ok, thanks.

Hi,

as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.

Best regards,
Muffin Group team

Hi,

we did never tested any similar 3rd party plugin so we can not recommend any unfortunately.

Best regards,
Muffin Group team

Hi,

this navigation, can be easily enabled under BeTheme Options > Blog, Portfolio & Shop > General section.

Best regards,
Muffin Group team

Thank you,

I can see the arrows but not the icon in the middle (the squares).

You must forgot to set portfolio page under BeTheme Options > Blog, Portfolio & Shop > Portfolio section and that is why you don’t have this icon in the middle.

Hi,

you probably disabled this post type under BeTheme Options > Global > Advanced > Theme Functions section and that’s why it is invisible.

Best regards,
Muffin Group team

I think i’m not disabled it, I’ve checked everything on there. Do you have any other suggestion?

Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason then. Please don’t forget to let us know in a message, what for this access is.

Hi,

portfolio items display images only and you can not replace images with videos unfortunately.

Best regards,
Muffin Group team

Hi,

we are sorry but we do not understand question. Could you try to explain once again, what you would like to do?

Best regards,
Muffin Group team

hi,

that i can import it in a new portfolio item, or can i set it as default portfolio item?

Ok, thanks for the explanation. However, it is not possible to import individual pages. If you would like to know how this page was made, please create an extra/additional WordPress installation (ex. under sub-domain or sub-folder) and just do the import of the default demo for tests. This is the easiest and fastest way to learn, how things were done on different pre-built websites. You can also use Import/Export button which is in the right bottom corner of Muffin Builder so you can export necessary page code and import it into another page.

Hi,

we did never tested this plugin and we don’t know if this works or not. Also, right now we do not have time to test it because we have many different features and updates in queue that need to be done first.

Best regards,
Muffin Group team

Hi,

if you mean menu items in widget footer, to change its color, you need to use the following css:

#Footer .widget_mfn_menu ul li:hover a { 
    background: #000 !important;
    color: #FFF !important;
}

Best regards,
Muffin Group team

Thanks that worked

You are welcome!

Hi,

in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available. More details about that, you can read on https://themeforest.net/page/item_support_policy

Best regards,
Muffin Group team

Hi,

you got this message about “outdated copies” because you did update of the WooCommerce plugin but you did not done the same with the BeTheme itself. To use recent version of WooCommerce plugin, you need to have recent version of the theme as well. A lot of things has changed in recent WooCommerce version so we recommend to remove all theme files from FTP first and later upload the newest files instead. Therefore, please remove all theme files (whole /betheme/ folder) from your server via FTP, download the newest version and then upload the newest /betheme/ folder instead.

Best regards,
Muffin Group team

Hi,

What about all my content that I’ve been working on? What us the best way save all this for the new version of the theme? The site is ready apart from WooCommerce so I certainly don’t want to loose anything.

You will not lose anything because all the content or options are stored in database and not files. So if you did not modified theme files, you will not lose anything of course.

Hi,

we are not sure what “all the option” you mean. So or please try to explain once again, what you mean, or please check our splash page where all details about what you get are.

Best regards,
Muffin Group team

Means can we get all features inside the short codes in navigation (http://themes.muffingroup.com/be/splash/) because in all your 260 demo’s i can’t see these features

All the shortcodes you see in Shortcodes menu item of the Splash page, are included and you can use them on site of course. Hope this is what you ask for.

Hey,

please be so kind and send us WordPress dashboard access with the purchase code you are trying to use privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Thanks for your reply. I found out the problem by myself. When i copy the code from the downloaded PDF, there must be a hidden control element or something similar. When i copy it from the txt file, it works…

Kind regards Rafael

Ok, great!

Hi,

you can upload any logo size you want and under BeTheme Options > Global > Logo section, you can define its size.

Best regards,
Muffin Group team

Hi,

yes, you can. Just go to Shop page editing and under Page Options, you will have Layout option where you can choose sidebar layout.

Best regards,
Muffin Group team

Hi thanks for your promp reply, but for seo friendly navigation I’m using category pages for the navigation es. www.example.com/category-prduct/namecategpory/ and in this page I can not set the sidebar in left or right. Even if in the shop page option I try to set left sidebar but nothing happens.

What could I do? Thanks Sil

WooCommerce related pages have only one sidebar and it’s called Plugin | WooCommerce. You can find it under Appearance > Widgets section. However, if you set it up already and it still does not work, please send us access to your WP dashboard with more details thru contact form which is on the right at https://themeforest.net/user/muffingroup#contact

Hi,

as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.

Best regards,
Muffin Group team

Hi,

please send us link to page where you would like to change this color.

P.S. As you can see, your Themeforest’s support has expired so we would be greatly appreciated if you can extend its period before future support questions.

Best regards,
Muffin Group team