9432 comments found.
Hello, got an urgent issue due to client complaining, how can i change the setting that every 1st letter is an Uppercase-Letter in property Titles and navigation as well? I found this question already but no answer and on support forums i have problems. I only need a quick info on how/where to change that (it is not displayed correctly with my language´s grammer (german)). My support has expired but this is a setting which is non-logical from the beginning and i am not willing to renew just for this one issue. I hope you are being fair and hlp me out with this issue. The theme is very nice besides that. Thanks in advance and best regards
Hi,
Please, can you share that page link? and also point out which navigation? So that I can help you accordingly.
Thanks,
Fahid
Thanks a lot.
Hi,
Thanks for sharing the more details about your issues.
1) You can fix the banner title text case by adding the following CSS code to the Customizer > Additional CSS box.
.page-head h1.page-title {
text-transform: none;
}
2) However, the text translation issue is technical. Please create a ticket on our support site after renewing your support and our support team will help you to debug it. For the renewing support process, you can follow the following Knowledge Base article.
: http://support.inspirythemes.com/knowledgebase/extend-renew-support/
Support related links are given below.
Thank You,
Fahid
Hey Fahid, thanks for the quick reply. The CSS helped. However I think Support renewal for the translation-issue is a bit too much, which is why i will not renew it. A theme should be easy to translate into different languages, which it is via poedit and so on or manual – however if there is one issue left, that is, like u say, of technical issue, then i think this is just not perfect in the first place regarding the theme. Besides that, and so i am not misunderstood, the theme is VERY NICE. thanks for the quick support and best regards.
Hi,
This theme is fully translation ready so you can translate it to any language.
However, if there is a site specific translation issue then our support team would need your site access to login and a proper plus secure communication way to gain access credentials, communicate and debug your issues. To gain any type of support from dedicated support team you need to have an active support period.
I hope you will understand.
Thanks & Regards,
Fahid
How do I mark a property as „Featured”? I am looking for like few hours this option… Please help!
Nevermind, I found the checkbox under “Misc” tab.
Happy to know you have found it 
Thanks. Now I am trying to remove the MAP from the top of the Property Listing page… no luck till now… Any suggestions?
I have replied your another comment with the same question here: https://themeforest.net/comments/17029873
Great Theme..
Can I change the Search Function for users to Enter location instead of a dropdown function. There reason I’m asking is if I have thousands of location, I cant expect users to scroll all the way down to the last location on the list.
Thank you
Hi,
That’s not an option for the time being. However, the theme author has it in his plans to add in the upcoming theme updates.
Thanks,
Fahid
I forget to mention that all dropdown fields are searchable So that should’t be an issue.
I’ve purchased a support extension but can not open a ticket on your website
Now works, Sorry
Hi, i’ve tried to Appearance > Customize > Header > Styles but it doesn’t show me the options to change styles, whats wrong?
Hi,
Those styles options are not available in the “Modern” design variation for the time being. However, those options will be available in the upcoming theme update very soon.
Thanks for your patience.
Regards,
Fahid
Hello, I’ve tried to update theme on my client’s website, but after uploading updated theme (Version 3.0.0), I see white screen on Parent theme, while child themes looks fine.
i.e. If I go to Admin->Appearance->Themes, I can see three themes (RealHomes Theme,RealHomes Child Theme and Twenty Seventeen), RealHomes Child Theme and Twenty Seventeen looks fine (I can see the screenshot), but Parent theme “RealHomes Theme” I only see white screen there (after uploading updated theme), and when I active broken Parent theme, the website looks broken (Missing style etc).
I downloaded theme twice (first time All files & documentation, and 2nd time Installable WordPress files only), and uploaded via C-panel and FTP but still getting the same results.
Can you PLEASE help me?
Thanks! Farrukh
Hi Farrukh,
That’s strange. This is a technical issue. So please create a ticket on our support site and our dedicated support team will look at your issue and debug it.
Support site can be found here: http://support.inspirythemes.com/
Thanks,
Fahid
Does the theme support custom placeholder for different property type? E.g. House, Land, Apartment, Rental…
If not I would like to suggest this to your next update.
Hi,
What do you mean by placeholder? The Property types are totally flexible and you can add any Type to your properties from the property add/edit page or from the Property Types page.
Thanks,
Fahid
Hello, my client is asking for area constructed, the area that includes it is for the complete space, there is any way to add “Constructed area”?.
Thanks.
Hi,
This theme supports only “Area” field that you may rename to “Constructed Area”.
However, if you want to add a new field for that then there is no default option and it would need code customization in the theme. If it’s important for you then you may consider our customization services here: https://inspirythemes.com/theme-customization/
Thanks,
Fahid
Hi, after activating modern theme i am getting following error on search page. Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 16 bytes) .
http://www.gtarealestates.com/Hi,
I have checked your site http://www.gtarealestates.com/ and it’s working fine for me.
Do you still have any issue? Then reach our support site and create a ticket. Support team will help you to debug that.
Support site can be found here: http://support.inspirythemes.com/
Thanks,
Fahid
After updating my theme and swtiching to the Morden design. my pages have not been loading content fine. it’s just all screewed up and my properties listing are not listed in the listing pages any more. also my contact form is not showing a contact form on the contact page, it only shows connets box. how do i fixed this please?
Hi,
Ensure you have updated the theme file properly. For help regarding theme update please consult our Knowledge Base article on Better Way to Update WordPress Theme.
After updating the theme regenerate all uploaded images once using the following plugin.
: https://wordpress.org/plugins/regenerate-thumbnails/
If you still face any issue, then reach our support site and create a ticket. Our support team will take care of you. Support related links are given below.
Regards,
Fahid
Hi, in my site http://www.smartproperties.it/ Thumbnails are not displayed correctly.
Although I have already regenerated the thumbnails, how can I do it? Do not the images automatically fit?
Hi,
After regenerating your Property Images those should look fine. Please create a support ticket on our support site and our support team will help you to fix it.
Support related links are given below.
Regards,
Fahid
Ok thanks
I love this theme thank you. But I want to remove “only digits value” in bedrooms.
Hi,
Thanks for loving this theme. I am confused about your question. Please, can you explain it again with some more details? So that I can help you accordingly.
Thanks,
Fahid
Hi, I have installed 3.0 and facing an issue when incorporating a property list on a standard page (no template page) with VC. The properties don’t come like the properties on a template page. They are with oversized pictures, unaligned (even out of the box-size), etc. I have deleted them and cannot show how it looks like but hope somebody else experienced the same problem..
Hi,
That seems to be little technical why the Properties VC element behaved like that. Please create a support ticket on our support site and our support team will debug the issue.
Support site can be found here: http://support.inspirythemes.com/
Thanks,
Fahid
Tell me please, does the new third version have a currency converter or are there still errors?
Hi,
The currency converter works only with the “Classic” design variation for now. Its support will be added in the “Modern” design variation in future updates as well.
However, let us know if you face any error using currency converter in “Classic” design variation.
Thanks & Regards,
Fahid
I have installed the theme version :3.0.0 and configured the theme during that i am facing few issues with the theme following 1. One is with google recaptcha
I have given the google recaptcha public and private keys then also its not showing the captcha any where in my website. So to verify my keys are correct or not i used another plugin and tested its working but the plugin is working for wordpress comment and in login registeration but my main usage is i need it agent form and also the login and registeration with the theme. So please help me to fix the issue. Its not showing the captcha but when i submit the form i get following message “reCAPTCHA Failed: The response parameter is missing.”
2. The other one is with social login For social login i used the plugin recommended by you WordPress Social Login version Version 2.3.3 in that while login with google getting the following issue. “Authentication failed. Either you have cancelled the authentication or Google” by the same time facebook and the twitter are working fine.
Please help me to solve the problems. Thank you.
Hi,
Thanks for explaining the issue properly.
These both issues are technical. Please create a support ticket on our support site can copy the issue detail. Our support team will help you to debug the issue.
Support site can be found here: http://support.inspirythemes.com/
Thanks,
Fahid
Hi, Another one issue is also there in front end login / register it is only showing login for not showing new user registration form
For that you would need to check the Anyone can register option from Settings > General page.
Thanks
i love your theme!!! Well done! Easy to update and it was great to work with!! Can you please tell me how to remove the maps from the searches. I am in Canada and it shows US location.
Your help would be greatly appreciated!
5 stars!!
Hi,
Thanks for the compliment.
I am confused about your question. Can you provide me a link to your that page you want to remove the map from? So that I can guide you accordingly.
Thanks,
Fahid
Hi, so what I am referring to is when you do a home search on the main page (in this case the main page is www.marcblais.ca and I entered a value. For example, 3 beds. Then I get search results. The search results have a map in the US and and below are the listings. I don’t want to see the map as I am in Canada.
Hi,
The results page header map displays the location based on the properties locations found with given searched parameters.
I have checked your site and you have several properties with the same location and those are displaying on the map with their common location.
See this screencast: http://jmp.sh/avRpAmi
Regards,
Fahid
I have a proble with new version. I upload and featured image on the home is very big, without style css > break page. I re-upload the old version, i have lost the search menu and more block (present in back office, but not on front office). What’s the issue for my problem ? Thanks.
Hi,
Mind creating a ticket on our support site? Our support team will take care of you. Also, add a link to your site when you create that ticket.
Support related links are given below.
Regards,
Fahid
Thanks for modern theme but found an error for changing the contact information. that is, All pages > Contact > changed info but nothing happened at the front page.
Please ignore my message because I just found it at Customizing > Various Pages > Contact Page. Best Regards,
Hi,
That’s a little bit technical. We have a dedicated support team to help you with such issues. Please reach our support site and create a ticket regarding this issue.
Support site can be found here: http://support.inspirythemes.com/
Thanks,
Fahid
Hello, I would like the property ID was automatic, is it possible?
Hi,
Auto-generating Property ID feature had been introduced since theme version 2.7.0.
The latest theme version is 3.0.0 now. Please update your theme to enable it from Customizer > Members > Submit Property options panel.
For the help to update your theme you can consult our Knowledge Base article on Better Way to Update WordPress Theme.
For any further assistance, you can reach our support staff through our support site. (Support related links are given below)
Regards,
Fahid
Header not display when I update from 2.6.0 to 3.0.0
error_log
[12-Jul-2017 15:54:17 UTC] PHP Warning: require_once(/home/homebr58/public_html/wp-content/themes/realhomes/framework/customizer/sections/header/social-icons.php): failed to open stream: No such file or directory in /home/homebr58/public_html/wp-content/themes/realhomes/framework/customizer/header.php on line 30 [12-Jul-2017 15:54:17 UTC] PHP Fatal error: require_once(): Failed opening required \’/home/homebr58/public_html/wp-content/themes/realhomes/framework/customizer/sections/header/social-icons.php\’ (include_path=\’.:/opt/php54/lib/php\’) in /home/homebr58/public_html/wp-content/themes/realhomes/framework/customizer/header.php on line 30
Hi,
It seems like all theme files couldn’t be updated properly. Ensure you have updated the all theme files with a fresh copy of this theme version 3.0.0.
If the issue persists, then create a support ticket on our support site and our support team will take care of you. Support related links can be found below.
Also, add a link to your site when you create that ticket.
Regards,
Fahid
Hello thank you, I had that update the theme-child it works.
But about the Auto-generating Property ID don’t working.
Auto-Generated Property ID Pattern Important: Please use {ID} in your pattern as it will be replaced by the Property ID.
HB-{ID}
What is the pattern?
Hi,
You should be able to set the ID pattern from Customizer > Members > Submit Property options panel.
If you are still unable to make it work then create a support ticket on our support site and our support team will look at your issue and debug it.
Support site can be found here: http://support.inspirythemes.com/
Thanks,
Fahid
hello but I don’t have a license active now… I can’t ask for it in the support site.
But the error log is the next:
[17-Jul-2017 17:54:10 UTC] PHP Warning: PHP Startup: imagick: Unable to initialize module Module compiled with module API=20131226 PHP compiled with module API=20160303 These options need to match in Unknown on line 0 [17-Jul-2017 17:54:10 UTC] PHP Warning: PHP Startup: SourceGuardian: Unable to initialize module Module compiled with module API=20131226 PHP compiled with module API=20160303 These options need to match in Unknown on line 0 [17-Jul-2017 17:54:11 UTC] PHP Warning: PHP Startup: imagick: Unable to initialize module Module compiled with module API=20131226 PHP compiled with module API=20160303 These options need to match in Unknown on line 0 [17-Jul-2017 17:54:11 UTC] PHP Warning: PHP Startup: SourceGuardian: Unable to initialize module Module compiled with module API=20131226 PHP compiled with module API=20160303 These options need to match in Unknown on line 0 [17-Jul-2017 17:54:12 UTC] PHP Warning: PHP Startup: imagick: Unable to initialize module Module compiled with module API=20131226 PHP compiled with module API=20160303 These options need to match in Unknown on line 0 [17-Jul-2017 17:54:12 UTC] PHP Warning: PHP Startup: SourceGuardian: Unable to initialize module Module compiled with module API=20131226 PHP compiled with module API=20160303 These options need to match in Unknown on line 0
Hi,
This error is related to your PHP settings. See the following threads.
If you can’t edit the settings and fix the issue yourself then ask your hosting support to fix this issue for you.
Also, make sure you are running the PHP 7 on your server as per WordPress site requirements.
For more details please see: https://wordpress.org/about/requirements/
Thanks & Regards,
Fahid
I have resolved the problems with php, my web hosting running the PHP7, but I’m confused yet, look the image please and reply my questions. https://i.cubeupload.com/NdDtoe.png
Hi,
It seems like there is a misunderstanding. You need to add the Property ID pattern under Customizer > Members > Submit Property option panel as displayed in this screenshot: http://jmp.sh/515TkGr
Don’t add any id to the property from the add or edit page. If you still face any issue then please create a support ticket on our support site and our dedicated support team will help you to debug the issue.
Support site can be found here: http://support.inspirythemes.com/
Thanks,
Fahid
I need to change the language of the points like: bedrooms – bathrooms – features. How is this possible? Many thanks in advance.
Hi,
This theme is fully translation ready. So you can translate those theme strings using default WordPress translation PO & MO file method.
For any further assistance, you can reach our support staff through our support site. (Support related links are given below)
Regards,
Fahid
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