19077 comments found.
Just purchased this theme last night using guest checkout. I installed it fine but the purchase key will not work. It was installed on a fresh wordpress setup and it did not work at all. I signed up for an account on Envato so I could contact muffingroup. I was able to email them only. The support forum will not let me post as it says my Envato username is invalid, which makes no sense. This is extremely annoying. Waiting for someone to fix this.
Hey,
Please contact Envato support directly to connect your account with this code because this purchase code is not connected with any ThemeForest account
https://help.market.envato.com/hc/en-us/requests/newBest regards,
Muffin Group team
I emailed Envato already. As mentioned, I checked out as a guest. That’s why it’s not associated with an account. I created the Envato account afterwards so that I could post on the muffingroup support forum, which says my account is not valid. I also need that fixed so I have access to posting on your support forum.
Hi,
Sorry but there is no way to verify the purchase using Envato API until they connect this purchase code with your account.
Best regards,
Muffin Group team
OK. Thanks for the reply. Seems ridiculous that Envato has the option to checkout as a guest if the purchase codes will not work when you do. When they connect the purchase code to my account will I be able to use your forum?
Since nobody seems able to fix this, I would like a refund. It should be no problem since you clearly know that my code is not valid due to your combined API issues. Envato says that the refund requests got to you for approval. I think it is fair to expect this issue get resolved or a prompt refund be issued.
Hey,
As we see in the next comment, Envato solved your problem very quickly
For future support, we recommend using support forum http://forum.muffingroup.com/betheme/ because we reply there much faster on questions and also your questions and our answers can be helpful for other users as well. Thanks for understanding!
Best regards,
Muffin Group team
Hi i buy theme and install, but on adding product page, ther is no editor, how this can solved?
Hey,
Please be so kind and send us WordPress dashboard access privately thru the contact form which is on the right side at
http://themeforest.net/user/muffingroup#contact
and we will check what might be the reason. Please don’t forget to explain your issue in the messeage very clearly.
Best regards,
Muffin Group team
Hi,
We want to use BeTheme in our Multisite based website that have a main landing page and other pages like blogs, forum, library, etc. in each separate sub-domains with each sub-domains/pages have different designs. How to do this? How to setup BeTheme for different themes/designs for each sub-domains?
Regards, Nehil Mehta
Hey,
Of course, you can use our theme with WordPress Multisite.
Complete documentation can be found here: https://codex.wordpress.org/Create_A_NetworkBest regards,
Muffin Group team
Hello! Nice Theme! And a pre-buy question:
I’m setting up a site for a client, and like some others before i wondered if it’s possible to have telephone number, address, opening hours, email address in the header area (not in the action bar/top bar). This is yet not possible with the functions in the theme, right?
Hey,
We do not have a field to fill up so much information there. The best way would be to put this in the sidebar
Best regards,
Muffin Group team
Hello,
I have a couple of pre – sale questions.
1. I was wondering if there is any documentation with clear information which short codes are not available with Visual composer?
2. Is it possible to modify the default width of the box layout when Visual composer is used?
Many thanks ,
Hey,
1. All Muffin Builder items available in Visual Composer can be found on below screenshot:
https://pasteboard.co/GCo6SPh.png2. Do you mean the width of the main wrapper? If so, this is possible.
Best regards,
Muffin Group team
If I decide to use Muffin builder, which plugin i can use for translation to other language?
And one question too, which package of wpml would be enough to translate muffin builder?
Hey,
We recommend using WPML which is fully tested and compatible with our theme.
Both versions are compatible, but Multilingual CMS has more useful tools. You can start with Multilingual Blog and update if necessary.
Best regards,
Muffin Group team
Hi
http://themes.muffingroup.com/be/weddingvideos/i am tring to upload weddingvideo slider but it cant. after some time then page shows ’’0’’ pls help me
thanks
Hey,
Please be so kind and send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Please don’t forget to explain your issue in the messeage very clearly.
Best regards,
Muffin Group team
Hi, If I buy the theme, can I use the images of this demo completely?:
http://themes.muffingroup.com/be/movie/Thank You
Hey,
All images in this demo are from Flickr and are under the Creative Commons license, so you can use them.
After purchase, we can send you links to all your photos.
Best regards,
Muffin Group team
Hello, Does these themes come with PSD templates? Thanks mouchiou
Hey,
BeTheme contains 260+ pre-built websites so it is not possible to include PSD files for all. But after purchase, we can send you one for the pre-built website you have chosen
Best regards,
Muffin Group team
Hello,
I bought this theme 1 day ago, I am not feel satisfied with it, I will uninstall the theme and can you refund please?
Hey,
According to ThemeForest refund policy, you can get the refund only if:
- Item is “not as described”
- Items that have not been downloaded (As you said you have downloaded the theme)
Please describe your problem, because you did not contact our support.
Best regards,
Muffin Group team
I can not find the slider revolution demos, help please.
Hey,
Single slider import option is available in BeTheme version 20 or higher. Please update the theme if necessary.
Make sure that the Revolution Slider plugin is installed and activated.
To import a single slider from specified demo please go to: BeTheme > Pre-built websites and select demo with the slider you want to install.
In the third step select: Selected data only > Revolution Slider demo
https://pasteboard.co/GC4UKf3.png
Best regards,
Muffin Group team
Hi it’s possible to use visual composer and your builder, or if both are active there will be conflict. and with thrive builder works fine?
Hey,
So you can use both at the same time, it does not conflict.
Please note that pre-built websites were built with Muffin Builder which is much lighter, easier to use and faster.
Best regards,
Muffin Group team
i have small issue after installing the demo site its show me 2 btn go for theme setting or preview the website
if i click go to setting its redirect me to this page
themes.php?page=muffin_options and its give me Sorry, you are not allowed to access this page.
but when i click from sidebar the theme setting its redirect me to this page
admin.php?page=be-options
so is this problem with me or from the theme ?!
at the end i want to thank you for the hardwork
i just buy second license ^^
btw is it possible to use BeTheme with multisite plugin ?! 1 domain but different site i have > articles, testing, commerce
Hey,
Thank you for reporting this issue. This is the wrong path that we will fix in the next update. The correct link to the options panel is:
admin.php?page=be-options
Of course, you can use our theme with WordPress Multisite
https://codex.wordpress.org/Create_A_NetworkThanks for the nice words!
Best regards,
Muffin Group team
can you tell me any other multi purpose theme that i can use for multiple website?
Hey,
All themes sold on ThemeForest are subject to the same license and may only be used on 1 website.
https://themeforest.net/licenses/standardBest regards,
Muffin Group team
but i am using bridge theme on multiple site,
Hey,
Sorry but by doing this you are breaking the license
https://themeforest.net/licenses/standardFurther actions may lead to account suspension or a permanent ban.
Best regards,
Muffin Group team
hello please tell me if i buy this theme after that can i use this theme on multiple live website or only one live website?
Hey,
According to ThemeForest license, you can use 1 purchase code on 1 domain.https://themeforest.net/licenses/standard
However, if you create WordPress Multisite you can use 1 theme for many subdomains as long as they is 1 WordPress installation.
https://codex.wordpress.org/Create_A_Network
Best regards,
Muffin Group team
Question: I have one domain, but would like to separate my site in different sections using sub-domains. Can I reuse the theme or would I need to purchase as many as I need?
Hey,
According to ThemeForest license, you can use 1 purchase code on 1 domain.https://themeforest.net/licenses/standard
However, if you create WordPress Multisite you can use 1 theme for many subdomains as long as they is 1 WordPress installation.
https://codex.wordpress.org/Create_A_Network
Best regards,
Muffin Group team
Hi,
We want to use FontAwesome icons instead of yours, as there are very limited icons in your font package.
How to use FontAwesome? Kindly help…
Regards, Nehil Mehta
Hey,
After the release of Font Awesome 5, we will probably use them as default icons. Until then, we do not offer the ability to extend the icon set.
Best regards,
Muffin Group team
Hello, Very Beautiful theme. I am interested in buying it. I have few questions:
1. Is there a content menu design included in the theme? I mean to one page navigator with the main primary menu still present.
eg: http://www.kriesi.at/themes/enfold-startup/products/
2. Is there a option in the theme itself to make sidebar sticky with content menu in it?
3. Will you help with custom css, not major requirements but some minor custom css mentioned above?
4. Can we make main menu and top menu sticky?
5. Can we make a similar inner service page design like this: coursera.org/learn/machine-learning#syllabus
Please let me know.
Hey,
Thank you for your interest in our theme. You are looking for a very specific product and we will probably not meet your expectations, but we will answer each of the questions:
1. Unfortunately, we do not have the sticky content menu.
2. The sticky menu can be placed only in the header
3. We do not offer custom CSS for customizations described above, only minor changes.
4. Only one menu can be placed in the sticky header.
5. We have 260+ pre-built websites that you can use to create a similar site, but we do not make custom pages.
Best regards,
Muffin Group team
I do not see all the slider revolution, and I need the one of dj and another, and I want the one of all the demos
Hey,
Single slider import option is available in BeTheme version 20 or higher. Please update the theme if necessary.
Make sure that the Revolution Slider plugin is installed and activated.
To import a single slider from specified demo please go to: BeTheme > Pre-built websites and select demo with the slider you want to install.
In the third step select: Selected data only > Revolution Slider demo
https://pasteboard.co/GC4UKf3.png
Best regards,
Muffin Group team
Is there a way to change the footer style for a specific page? I want to use the ‘Sliding (under content)’ footer setting on all my pages except for the homepage where I would like it to be ‘Default’. Is this possible? If so, how can I do this? Thanks!
Hey,
Currently, it is only a global option, we do not have the option to change the footer style on a single page.
Best regards,
Muffin Group team
