445 comments found.
Hello,
I installed the theme and when I use option rtl the dropdown menu don’t show
I sent you link for my website in the profile contact section
Hello,
Thank you for contacting us.
For this issue, please create a ticket in our Support System at http://support.ytcvn.com/ and provide us more information about your site. After that our team will check then can help you better.
Thank you,
I can’t try register new customer
Hello,
Could you please tell me more detail about this issue. Some screeshots or link will be easier for us to get your idea.
Thanks,
Sorry wrong room posting
Hello,
Don’t mind about this! Thanks for your interest in our product.
Best Regards,
There’s no feature product share in each product?
Hello,
Thank you for your comment. Do you mean that you want to add social share button on product detail page? I’ve requested this feature to our developer. He will consider to check and update this in the next version.
If I haven’t got your idea correctly, please tell me then I can help.
Thanks,
Yes. For more better features
Thank you. This feature is noted. If there is any question related to this theme, feel free to contact us.
Thanks,
Are you sure to add those features in next release update?
Hello,
I’ve noted this feature for the next update. We will check to add this feature into our theme in the next version.
Thanks,
How can I use the discount on your website? 69$ To 54$
Hello,
Thank you very much for your interest in our TopDeal. About the discount, it’s over now. I’m so sorry about this.
If there is any question about this theme, feel free to contact us.
Thanks,
Hello I downloaded today your Upgrade theme and does not appear the option to import theme in the Appearances section in WordPress… I installed all the plugins and mostly could not install. “An error occurred while installing (Revslider, SW Ajax Woocommerce Search, SW Core, SW WooCommerce, Visual Composer) Download failed. A valid URL was not provided. .”
Please fix this, I really like your new update.
Hello,
Thanks for your comment.
About Importation, you can see the tutorial here: http://wpthemego.com/document/topdeal/#importIf there is any difficulty, you can create a ticket at our Support System at http://support.ytcvn.com/ and provide us more information then our team will check and help you.
Thanks,
There an issue with the styling in wordpress if you choose one click install from import the data the only working fine without conflict is the home 1 with the mobile version and they are miss match I think you need to work in the demos and also the RTL is not working fine in Mobile version
Hello,
Thank you for your feedback. However, could you please tell me a little bit clearer. A long sentence without any comma is difficult for me to get all your idea properly.
Also, you can create a ticket at our Support System at http://support.ytcvn.com/ if there is any difficulty then our team will help you.
Thanks,
I think we are not in school to test my Grammar and what I said is clear
Hello,
Yes, I know that. Let me say sorry if there is any inconvenience. But to help you easier, I should confirm to get your full idea then we can solve the issue better.
As I understand your idea, there are 2 issues:
1. Issue with demo data importation & mobile layout 2. Mobile layout & RTL.
If there is anything wrong, please tell me then we can check it. Also, our team has been checking in our site to update this theme.
If there is any other comment, you can also create a ticket at our Support System at http://support.ytcvn.com/ then our team will help you.
Thanks,
Yes these are two issues and I hope to be fixed very soon
Hello,
Thank you for your comment. Currently, we checked and our developer has been fixing the bug in Mobile Layout RTL and will update the theme soon.
For the issue with demo data importation & mobile layout, actually it’s not a bug. Currently we develop mobile layout based on data of Home 1. Then if you import other home page, you just need to choose the category including products in Mobile layout then all will be okay.
If there is any difficulty, you can create a ticket at our Support System at http://support.ytcvn.com/ then our team will help you.
Thanks,
Hello, The purchase code does not work for the plugin Slider Revolution ? Thanks,
Hello,
Thank you for purchasing TopDeal.
Revolution Slider is third party plugin, we will include it in the theme package for you and will update the theme package when there is any updated version for it.
Thanks,
hello. where can i see the admin page. i am trying to register as seller on the demo but it is not working
Hello,
Thank you very much for your interest in TopDeal theme. We’re sorry that currently we have not supported demo for the backend of the theme. However, this theme is compatible with Dokan and WC Vendor.
And if there is any difficulty during using the theme with these plugins, we will support you.
Thanks,
tnxs. so do u have in the front page demo , a place i can see the vendor page? with his items.?
Hello,
You can check the demo for Dokan here: http://demo.wpthemego.com/themes/sw_topdeal/dokan_vendor/ and WC Vendors here: http://demo.wpthemego.com/themes/sw_topdeal/wc_vendor/vendors/demo-wc-vendor/Thanks,
There’s some issues with the theme’s css that I’m having to override, I hope this will also be fixed as well. Question though, how do I get the header like your new demo shows (http://demo.wpthemego.com/themes/sw_topdeal/layout4/) but without actually having to load that demo. I currently have demo1 imported and loaded w/ Option header 4 loaded in the theme header settings and I’d like to show this styling on the home page, currently it only shows header 4 when you’re viewing a product.
Also when you load header 4 fyi, the icons are dark and the search button is yellow and doesn’t have a white border like the demo 4 as well as the logo is still dark.
Hello,
For easily for us to support you and follow the issue, please create a ticket at our Support System http://support.ytcvn.com/ and provide us more information. We should have a check at your site first then we can help you easier.
Thanks,
I know this is a new theme and all but please make updating this theme as easy as possible. I have to uninstall everything and reinstall it over again, would you loose setting made in those plugins?? According to what your documentation states. http://wpthemego.com/document/topdeal/#themeupdate. Why can’t you guys make it so that there’s a 1click update like most theme devs on here do. Please consider this as this would make us happier and it easier to update the theme when we need to do so.
Hello,
Thank you very much for your comment.
Currently, we spend most our time improving our theme with new features. After that, we will update our core then you can use the automatic update process with Envato Market Plugin.
Currently, you can use Child Theme and customize there, then the update will be easier for you.
Thanks,
Hello Demo versions do not work.
Can you guys please check the problem?
Thanks
Hello,
Thanks for your report.
You can check TopDeal demo here: http://demo.wpthemego.com/themes/sw_topdeal/layout1/ I just checked and see it works now. Please tell me if there is any question related to this TopDeal.
Thank you,
The PSD is missing from my download. Any reason why? Your documentation states that i would be in the zipped folder but I’m not finding anything.
Hello,
Thank you for your question.
The PSD is included in this theme purchase. It takes a little bit more time for us to upload it. Our team will upload it today, after that you can get it. So sorry for this late.
If there is any other question, feel free to tell us then we will help you.
Thank you,
Hello,
I’m so sorry that today the Internet in our side is not good, then it’s difficult to upload the PSD file. It’s a so large file. We will prepare the placeholder version and upload it later.
If you want to get it soon, you can contact us via contact@wpthemego.com then we will send it to you.
Thank you,
hi!
i hope you are doing good!
please i have some issues with the theme!
1 – the primary color & the copyright won’t be changed.?
thank you
+ social media as well.
Hello,
Thank you very much for your questions.
About the color scheme, you can check in the Page Metabox. The configuration here is applied to the page rather then the on in Theme Options. For the Copyright, you can change in Footer Style of your site.
You can check the General Settings of this theme here: http://wpthemego.com/document/topdeal/#generalYou can create ticket at our Support System at http://support.ytcvn.com/ then our team will continue to help you.
Thank you,
Is there any way, faster than using LOCO, to translate the theme and plugins?
Hello,
Thank you very much for your question.
Currently, I think that using Loco Translate is the simplest, easiest and fastest way for us to translate the theme and plugin.
Thanks,
Hello,
Just purchased your Theme because it supports both Dokan and WC Vendors. I hope it supports the Pro versions too.
1) Installed the Theme, Child and Activated the Child. had an issue installing the Plugins with the Child. Had to Activate the Theme, installed the Plugins and then re-Activate the Child.
The New and Hot menu images are broken … they are coming from your site.
2) The One Click Demo Install only has 3 Demos. Where’s the WC Vendors Demo?
Thank you.
Hello,
Thank you for purchasing TopDeal theme.
About the childtheme, I think that you can install the theme in your site, then install child theme and do customization there.
Currently there are 3 home page styles in TopDeal and you can install the style you want. After that, you can install WC Vendors or Dokan then it will be the same as in our demo.
For other issue, please create a ticket in our Support System at http://support.ytcvn.com then provide us more information. We will check then support you.
Thanks,
can someone help me because i cant install the demo , when i bougth it only for the demo, i keep receive a message failed try again.
Hello,
Thank you very much for purchasing TopDeal and contacting us.
For the issue here, you can create a ticket in our Support System at http://support.ytcvn.com/ and provide us your site’s info. Our team will check it first then help you with this.
Thanks,
hello still can’t install it , i’m already send all my information about my administration website and nothing yet. i need to install the quickstart tha’s the reason i bought it from you guys.
Hello,
Thanks for your info. Our supporter has been checking your site and following you in the ticket system. We will install then reply you in the ticket.
Thanks,
okay im waiting, when come to configure the woocommerce , remenber i live in the United States and we use US dollar. okay , all i need is the quickstar is install like the demo.
Hello,
We will install the demo for you.After that, you can configure your site as you want.
Thanks,
i’m wainting on you guys
We will follow and support you in the ticket system.
Best Regards,
thanks you guy , i will give you a five star and i will help you find more customer youre very helpful
You’re welcome. Thank you very much!
Can support to install plugin to connect with alidropship.com?
Hello,
Thank you very much for your interest in our TopDeal.
Currently, we haven’t tested this plugin in TopDeal theme. If you use it, you can create a ticket if there is any issue for this problem. After that, our support will give you some recommendation for this issue.
Thanks,
I’m not yet use the plugin from alidropship.com. But if your theme support and can help me to install that plugin for easy use that. I will buy your theme and also plugin alidropship and need you help to apply that plugin to your theme
Hello,
Thank you for your interest in our TopDeal. However, we still have not used this plugin up to now. Therefore, we could not make sure that it will be compatible in our theme.
Thanks,
Can you consider to custom your theme to compatible with plugin from alidropship.com I think many people need this custome to be big dropshipper for get the money.I search woocommerce theme from last month but not find the good theme. but now I’m very interest with your theme but i need to custom and compatible with plugin from alidropship. Thx
Hello,
Thank you so much for your comment. I’m sorry that I could not promise anything about this because I’m not sure about this issue. However, if you use our theme, I think that our developer could do customization for you.
Thanks,
Any additional cost?
Hello,
If this works does not take much time, we will do it for you for free. Or else, it will take at least $50 due to the time.
Thanks,
Help me please. Can you ask to alidropship.com in detail about alidropship plugin? Easy or difficult to apply in your theme. Please inform me the result. If your theme can use that plugin. I will purchase this theme and need your help to install that plugin and I can start selling. Thank you
Hello,
As we discussed above, currently we have not used this alodropship plugin in any our theme. However, if you purchase TopDeal and use this plugin in your site, we can help you if there is any issue. If it need customizing, we can do it for you for free if it takes not much time, or else, you need to pay at least $50 due to the time for customization.
That’s all I think that we can do for you. I really appreciate your love to TopDeal theme then we accept to do the customwork for you.
Thanks,
You can’t ask first about that plugin in generally so you can know that easy or difficult to apply in your theme. and also you can specify the estimated cost for customization
Hello,
Personally, the important thing here is our developer agrees to customize for you if you use this plugin in TopDeal theme. Actually we have been busy with new projects and updating our current themes then we have not much time.
By the way, I think that this will be great news for you. Our team plans to update this theme with new Home Page style and Mobile Layout with new features today. I think that you can take this chance to get it with Intro Price now.
Thanks,
My budget is not big so I want to know the cost estimate. You can’t give me the estimate cost? Maximum Cost?
Hello,
Our developer does customwork at $50/hour. This work takes 10 hours maximum.
Thanks,
Hello, I can not sign up for support.
Just to warn, the theme can not be installed in a conventional way, I had to ask my webserver to be able to manually install it for me. The revslider plugin is not installing through the link you generated, it shows that the chosen link is not available or does not exist.
Hello,
Thank you very much for contacting us.
Usually, we recommend customers to contact us via Support System http://support.ytcvn.com/ to easier and faster for us to follow the issue. However, if you get trouble with this system, you can contact us via contact@wpthemego.com then we will help you.
About the TopDeal installation, we support users to install only 01 home page you want. You can follow the tutorial here: http://wpthemego.com/document/topdeal/#installationIf there is any difficulty, you can contact us and provide your site’s info, our team will help you to install the theme like demo.
Thanks,
This is a very nice theme and I have lots of ideas around it for my market. Please kindly fix the All department section as all tabs seem not to be clickable.
Hello,
Thank you very much for your interest in TopDeal theme.
Actually this is not bug. Currently, in the demo, we put # for the link of menu item type Custom Link.
If you build your site, you can easily add the link you want, then it will works normally. You can see the screenshot for menu configuration here: http://prntscr.com/fybpam
and the documentation here: http://wpthemego.com/document/topdeal/#menu-config
Feel free to tell us if there is any other question for this TopDeal.
Thank you,
Hello. I’m adding a comment cause I’m gonna send a ticket at the same time to support about SW Woocommerce
Hello,
Thank you for purchasing TopDeal and your question.
I’ve checked the Support System but have not seen any ticket with your name. Could you please send me the ticket code then I can check it for you.
Thanks,
MDOWNLOAD-0000001325 I believe that I left it under the wrong theme on your site but it’s for this theme
Hello,
I wonder if you created in a wrong system or not.
This is our only Support System: http://support.ytcvn.com/. Please send us ticket here then we can help you.
Thanks,
