21504 comments found.
Can’t find Portfolio Scroller Shortcode or how to implement.
Any help?
Thanks!
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Does the theme offer contact form builder or we use a plugin?
Hi,
You can use a plugin of your choice. We recommend the Contact Form 7 plugin.
hello, i want to buy theme from you and want use the “7 seven news“ demo in little changes to my website , so my question is 1. how can i instal the above demo 2. i want put ads on all blog category page, is your theme compatible ? thank you
Hello,
1. Yes, you can.
2. Theme IS compatible with ads plugins.
Hi.
After updating my Thema the7 the pararm images open in Open Magnific Popup. Can someone help me?
Thank you.
Hello,
Magnific Popup is desperately outdated and was replaced with Photoswipe. Please clear all file caches of your caching plugin, re-generate dynamic CSS file (by clicking “save” in theme options) and clear the browser cache.
How do I import icons? I downloaded the font awsome kit but it fails when uploading/decompressing.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Where can I edit the way the testimonials display. I want to allow for the author to be centered on slideshow and no avatar. I know I can do this in CSS but I thought there may be post type setting. I thought there used to be. not sure if I am missing something in the latest version
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I like the new lightbox feature. But as vickymedrano mentioned, the download button is not good. Can you please give lightbox an own section in the theme options? So one can switch on/off the share buttons, can blend in/off picture title etc. And one more thing. Would it be possible to deactivate the right click for the lightbox pictures to prevent downloading there too?
Thank you for this great theme.
Hi,
Yes. Update will be available soon 
Hello, I want to buy your theme, but in demo I cant find H1 tags. Why is it? Your theme is not using H1 tags?
Hello,
As per all SEO recommendations, The7 posts/pages/etc has no more then one H1 tag in document. For example take a look at this page http://the7.io/main/5-reasons-lorem-ipsum-dolor/ – it features H1 tag in the title area.
Those are pages that you create. Not autogenerated pages. You can put H1 tag there as you want/need.
How can we put it? It´s simple, like ´drag´n drop´ or we need to modify something in the theme´s code?
No need to modify anything It’s as simple as applying a style in the text editor.
Hello. I bought the theme a couple of times in the past but this is a pre-sale question for the next purchase. I noticed that there are certain items in your demos that do not appear under “Short Codes” in the main demo.
I am mainly referring to the way the icons appear in http://the7.io/marketing-agency: 1 – The circular structure in Why Work with Us (can you control the number of icons?)and 2 – the way in appears in Our Process.
Could you refer me to a page where all icon configurations appear please? Thanks.
Hi,
That is a structure made with Ultimate Addons. It is simply physically impossible to showcase each and every shortcode variation and setting on the Main demo
Hi, we are taking over a site with The7 installed as the theme (which is great news for us) ... but the prior developer did not install the child theme.
My questions are:
1) What exactly will be lost, or what will we need to re-configure if we activate The7 child theme;
2) If we do activate the child theme, can we restore the site to its current look, functionality, widget locations, css, etc. in a simple time-friendly manner.
The site is currently running The7 3.7 …
Thanks in advance.
Hello @ValeiraWeb,
1. WordPress considers child and parent themes as two different themes and stores theme options for them separately. Therefore when you will switch to a child theme – you will get blank theme options. Therefore make sure to export options before switching and import them into a child theme.
2. Updating from v.3 should not be extremely time consuming. However consider that you will be jumping 2 years worth of updates. Therefore you will need to look through theme options and set up those that were added in this period.
Since the latest update the lightbox stopped working for me.. cant get it to work neither chrome or firefox showing anything by clicking pictures.
Hello,
Please clear all file caches in your caching plugin.
i dont use any cache plugins 
Then please submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I have bottom bar text on and a bottom menu on. Right now the menu is on the left side and the text is on the right side. Is there any way to switch such the order?
Hi,
It is possible with a line of custom CSS.
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
[bsf-info-box icon=”icomoon-icomoonfree-16×16-pencil2” icon_size=”18”
hi, i am just wondering where can i find those icons, i would like to replace those icons but i can’t find the list.
thank you
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi,.. Dream Theme. How to have multiple licence for multiple website?
Hello,
All themes on ThemeForest require 1 purchase per 1 site: https://themeforest.net/licenses/standard
Hi, I launched the theme update and my site no longer works I have a big blank page
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Why are all the plugins Branded with the7?
Hi,
Because we’ve made minor alterations to them to give our users better experience. Fear not – they are fully compatible with their regular counterparts. Therefore if you have a stand-alone license for, say, a Visual Composer, you can still use it in place of The7 Visual Composer.
Hello Can i use instead of title in accordion an image let’s say 200px-200px ?
Or is there a way to build something like an accordion with IMAGE instead of title ?
Hi,
Theoretically this can be done. But it requires considerable amount of customization which is, unfortunately, beyond the scope of theme support
Please consider hiring an experienced developer or contact guys at our Custom Shop: http://custom.dream-theme.com for assistance.
Right now we are using theme version “The7.2 Version: 2.1.3” and we want to update the theme to latest version. Latest version of Visual Composer plugin is not working with this old version of theme. We purchased visual composer plugin.
So we want to upgrade the theme to latest available theme.
There are any steps or documentation which we can follow in updating the theme to latest version?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Bro, I seriously don’t know who is doing all this and promoting my plugin on your forum.
Seriously it’s not me.
I am just unable to understand who the hell this guy is.
https://themeforest.net/user/newregHello @sciita,
Duly noted. IMO you should report the user in question to Envato. Other authors may not be as patient..
Can you please tell me how do I do so?
Hi!
How can i remove the message
“Please activate your copy of the The7 Ultimate Addons for Visual Composer to get update notifications, access to support features & other resources!” ?
The usual option “Silence plugins activation messages” does not work :-/
Thank you!
Hi,
Please navigate to your Plugins > All plugins page; then de-activate and re-activate the plugin. This will re-trigger the plugin activation sequence.
