39368 comments found.
Hello! I love the home page and the menu used in the Avada Wedding demo (the photo on top + the menu that is centered and always fixed in the top if you scroll down). Actually I’m looking for something exactly like that. The only thing is that I don’t want it to be a onepage site as the wedding demo. So, my question is if I can “use” the home page of the wedding demo (photo on top + same menu) in a multiple page site (as a mix between the wedding demo and the travel demo for example). Also, if I buy the theme can I import a demo and start configuring from it? Thank you in advance!
Hello @giseleonb
The answer to both of your queries is “YES” and you can use our header layout you see in one demo with all the other demos without any issues, also we have 1 click demo import button that you can use to import and configure the demo as per your requirement 
We will be happy for you to be a part of this Amazing Community!
Cheers
-Ammar
Thanks! Before I buy the theme I only have three questions regarding the mobile version:
1. Is there a way to fix the menu on the top? (like the wedding demo that in the pc version is fixed on the top)
2. If there is no way of doing that, can I configure a menu “buttom” which can “follow me” as I scroll down? example: youngadventuress.com (check the mobile version).
3. Is there a way I can configure a buttom that takes me to the top of the page if I scroll down? (such as in the Travel demo). I think it’s possible since is in your demo
Thanks!!!!
Hello @Giseleonb
1. You can definitely have the menu fixed on top in desktop and mobile both by simply enabling the sticky header from Avada > Theme Options > Header > Sticky Header
Screenshot => http://prntscr.com/g5qbj7
2. This answers your query #2 as well ^
3. Yes, we do have a feature that is called ToTop which can also be enabled for mobile and desktop both from Avada > Theme Options > Advanced > Theme Features
Screenshot => http://prntscr.com/g5qbxa
We will be happy for you to be a part of this Amazing Community
Cheers
-Ammar
Hi. I want to purchase your nice photo theme. I have some questions. Is the theme compatibility for all browsers ? Is it Seo friendliness? Codes? Does it load speed? And How many photos can I upload in it? Thank you. Good work.
Hello @WPF
Regarding your queries i will answer you below.
1. Yes, it is 100% compatible with all the browsers
2. Yes, Avada is SEO friendly and you can use further plugins if you want custom / advanced SEO capabilities such as Yoast SEO.
3. You can check our demo speeds to see how fast and optimized our Avada is
4. You can upload as many photos as you want and there is no limit, it depends on your database and server only
We will be happy for you to be a part of this Amazing Community!
Cheers
-Ammar
Thank you for your feedback. There is on more thing: I have written some words related to your photos on your search bar to see its functionality but I couldn’t find any photo? May be you haven’t add tags for your photos.
Good work.
Hello @WPF
We do have alt tags on our image frame elements for sure and you can see the screenshot here => http://prntscr.com/g5qaa0
Thanks
-Ammar
Oh I understood. This is my last question: Can image alt texts be shown on the photos? I have a great idea, project. This feature is very important for me.
Hello @WPF
That is not a possibility right now i am afraid, however you can use the captions and title area in our gallery to appear on photos and that should show up for you on front end however the alt tag is only meant for appearing on front end so its not doable at the moment.
Thanks
-Ammar
I would definitely like to buy this nice theme anyway. 
if I hire a developer, is it possible he/she can do it? Or can you do it at extra charge?
And also I’m asking for curiosity. On http://prntscr.com/g5qaa0 I see an info about the picture link url. If I add the link, does the image link to another site when I click it on the theme, or?
Thank you for your patience You are the best!
Hello WPF
That is definitely possible with image frame, that is why this field is there for => http://prntscr.com/g98nz8
However regarding the query above, only the developer can tell you that but when it comes to custom coding everything is possible.
Thanks
-Ammar
Thank you. After purchasing the theme, I will ask the developer. Good work.
Thanks
Hi, i want to build the Avada on my localhost first. then i will upload it to server. can i re-register or just register now and later i can still use the token? thanks.
Hello @christoto
Yes, you can definitely register again on your live site using the same token and this should definitely do the job for you
If you need any further assistance regarding this, please do open a new ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I’m running wp 4.8.1 and your latest theme. There is defintley an issue with positioning Fusion Slider underneath the menu. The slider parallax scrolling effect is unchecked and the below is the default position. I have tried many things and I’m stuck here… I think that needs a patch as well…
The slider starts from the beginning of the page, not from below the menu… how would I make it start as below?
Hello Latif.
I am not exactly sure about your issue but it only sounds like a transparent header issue to me which you can solve by simply setting our header either transparent or non transparent from Avada > Theme Options > Header > Header Styling
If you need further assistance regarding this please open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
There is a spacing issue when moving the page elements within the page editor. https://www.dropbox.com/s/af911j99n3j4piv/Screenshot%202017-08-04%2023.48.png?dl=0
Please disregard. I solved the issue. Thanks
Hello @DigitalDesignCafe
Glad to hear that you have worked this out, if anything else comes up please open a new support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Dear Avada Support: How do I override the avada_contact_info function witin avada-functions.php from a child theme? I try to use the if ( !function_exists ….but it does not work. Thanks.
Hello @swiftresponse
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi, I am trying to use this theme for http://shihtzuexpert.com/ but it is slowing the site down 
is there a way to do this without putting too much load on the server?
Hello @Jackcnx
Avada performs extremely well in speed tests. Let us go over this in detail.
In fact, any hosting company will tell you that http://www.webpagetest.org is the best to test a site’s speed. Google constantly changes their algorithm and only tells a fraction of the story. Also, Google will show you different results based on traffic, server load, location and more. This is a proven fact and why all hosters tell you the same thing about it.
Try Pingdom, Try WebPageSpeed tests, Try GtMetrix, Try Google Page Speed.
Google Page Speeds
GTMetrix
Pingdom
Web Page Test
As you can see, scores are extremely high and there are a lot more factors that go into it than you could imagine. We take immense pride and put great importance on ensuring Avada’s performance is top notch.
Our team will gladly help you out and check out your site and give a report of what might be wrong. Simply sign up and post a support ticket.
Click Here To Create An Account & Get Avada Support
Our support team will check it out and let you know.
Thank you, we look forward to helping you!
-Ammar
Hi Avada, Please light me. Is this Theme a one time purchase or I have to pay very year to use it. Thanks
Hello @sousube
It is one time purchase of $60 and you can use our theme license lifetime only for 1 domain and each license comes with 6 months of support that you can extend later on if required, there is also a hosted purchase option where you can pay $16 monthly for theme, hosting and setup that is from ENVATO.
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
We will be happy for you to be a part of this Amazing Community
Cheers
-Ammar
All is great but the woocommerce checkout feature not working…can’t get past billing address? https://www.madeinusascales.com
found the issue…outdated woocommerce gateway authorized.net plugin…i believe after i update it will fix. Thanks.
Hello @Muntzdesigns
We are glad to hear that you have worked this out if something comes up in future please do open a new support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
i asked for support this week and did not get an answer i think my site got broke when moving i do not want to write a bad review please answer my support ticketn
Hi there
Having checked this, our system shows only one support ticket created on the 27th of June that was replied to by our team -> https://d.pr/i/jKvLbG – Please make sure that all support tickets are created here -> Click Here To Get Avada Support
What method did you use to migrate your site? A plugin or manually? Here are some help files that explain how to migrate your installation safely:
If you do need some further guidance, please clink on that link above, create a ticket and then let us now here what the ticket number is
Thank you, we look forward to helping you!
Thank you, MB
Hello! After the latest WordPress update to 4.8.1 I’m having a problem with nested columns in the fusion page builder. If I go to add or edit an element it doesn’t come up on click. If I click CANCEL then suddenly the previous box which should have come up, comes up. Are you aware of this issue and will there be a patch? TIA
Hi there
This particular issue has arisen from the WordPress update to 4.8.1 and not Avada. To explain, something has changed within WordPress 4.8.1 related to core TinyMCE which in turn affects the editor within Avada
The fix needed is a CSS change, but the CSS requires to be added to a core Avada Admin CSS file. The following patch has been released to resolve this:
[PATCH] #415746 Fixes Fusion Builder text editor color picker and heading dropdown being hidden after WP 4.8.1 update
The patch is applied at the click of a button, as explained here -> http://bit.ly/1NAWVwM
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Thank you – I saw a previous message like this, but unfortunately the patch hasn’t resolved the issue with nested columns. I tried applying the patch again. I will log a ticket. Thanks
Hi there
Thank you for creating a ticket, our team will be replying there as soon as possible
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Hey! Quick question, can we have transparent color overlay on hover with main blog article?
Hi there
I am sorry, I am not 100% clear on your question. Are you referring to the main menu dropdown hover background with the Blog Element on page? Or the featured image rollover of the Blog layout?
Thank you, MB
Hi Avada
Can you please check out my site? I have updated from 3.8.5 to the latest one, but, my site looks like this now http://prntscr.com/g479oi
Let me know what the problem is
- Jayne
Hi there
Always make sure to follow our detailed update instructions, especially if you are updating from an old version of Avada. The instructions provided will ensure that you update seamlessly
Updating from an old version of Avada? -> http://bit.ly/2pPNngZ
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
Fusion Patcher -> http://bit.ly/1QSd8Ol
Avada Change log -> http://bit.ly/1EK5mAg
If you are updating from a version older than Avada 5.0 and for some reason the conversion has not run and leaves shortcodes littered in the page content, a 3rd party plugin may be causing the issue so I want you to rerun the migration again, so please follow these steps:
1 – Make a full backup of the site, database and files
2 – Go to the WordPress Dashboard plugin page and deactivate all of your 3rd party plugins, leave the Avada plugins active – Fusion Builder, Fusion Core and the included sliders
3 – Go to the Avada System Status page – http://d.pr/i/PnWk – and then trigger the migration manually
Once done you can reactivate your plugins and you will be good to go
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
with the latest update to WordPress the editor is not working. when you try to select anything (paragraph to a H tag … the selections are not working)
Hello @Caroline1
This particular issue has arisen from today’s WordPress update to 4.8.1 and not Avada. To explain, something has changed within WordPress 4.8.1 related to core TinyMCE which in turn affects the editor within Avada
The fix needed is a CSS change, but the CSS requires to be added to a core Avada Admin CSS file. The following patch has been released to resolve this:
[PATCH] #415746 Fixes Fusion Builder text editor color picker and heading dropdown being hidden after WP 4.8.1 update
The patch is applied at the click of a button, as explained here -> https://theme-fusion.com/knowledgebase/new-theme-fixes-go-avada-patcher/
If you need further assistance with this please open a support ticket and our team will gladly assist you with it.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Regards
I have a problem in the management of the portfolios, I have 3 categories but only in 2 of them there are portfolios to show, at the moment I have these problems: - I have configured in 4 columns and 12 post per page, but it is not shown in this way - The filter does not work when displaying a category and their respective portfolios - Paging does not work correctly.
You can look at: www.apoyointernacional.ec/anima
Hello @Scesarin
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hello,
Where do I translate the words like ‘view cart’, ‘checkout’, ‘Have a promotional code’ etc.? I am using Woocommerce with the Avada theme.
I translated woocommerce to Dutch by using the settings. But some words aren’t translating. I tried to change the words in the Avada>Languages>.po file, saved it, but it won’t work.
Thank you
Hello @ReemDJ
I want you to please read our detailed translation documentation here and make sure that you are following each step specifically by translating Fusion Core, Fusion Builder, Avada theme as well as WooCommerce
Avada Translation => http://bit.ly/1IL657F
Woo Translation => http://bit.ly/2pPYt3S
However if the issue persist in this case we will suggest you to please open a support ticket with us and our team will gladly assist you with it.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi Ammer,
Thank you for your response. Everything is translated now.
Have a nice day.
Hi there
Thank you for letting us know
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
hello i bought your theme and instal the avada classic demo but i want use only the “magazine style 3 “and so can you help me how i can do it . thank you
Hello @Morrsorr
Magazine Style 3 is actually a page in our demo which you can easily load and use by importing either our complete demo or by simply importing the individual page using our Fusion Builder library tool
Screenshot => http://prntscr.com/g3yuyo
If you need further assistance regarding anything else, please do not hesitate to open a support ticket and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello Since today the H1 -H6 doesn’t work anymore on page with text editor
Hello @Sanae44
Are you on the latest version of our theme that is 5.2.1 ?
I have just checked running latest version on latest WordPress and both of them are working fine and good for me.
Heading Dropdown Selector => http://prntscr.com/g3ysox
Font Color Selector => http://prntscr.com/g3yt86
Can you please make sure you are not facing this issue due to any specific 3rd party plugin or child theme (if applied)?
However if the issue persist please immediately open a support ticket and our team will definitely assist you with this issue.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi I just bought the avavda theme so it’s the latest version, and i just check on another website where i’m using avavdo too and it’s the same problem (no h1-h6 and color picker working). This problem appears only when i using fusion builder thanks sanaé
Hey Sanae44
You mean these 2 arrows right => http://prntscr.com/g3yz33
Can you please send me a screenshot of the issue area from your end, i am in Fusion Builder inside the text box element and both works fine for me, i am also running Avada version 5.2.1 => http://prntscr.com/g3yzvz
If you can please open a ticket regarding this so i can test it for you on your own installation?
Thanks
-Ammar
Yes it’s these 2 arrows, when i click on it nothing happen and both site have the latest version avada installed with alls patches applied
Hello @Sanae44
I have conveyed this to our developers and i can see the issue on some installations, we are on this and will update you as soon as possible.
Thank you for your patience, i will update you here in a moment.
Thanks
-Ammar
Thank you Amar
Hi there
This particular issue has arisen from today’s WordPress update to 4.8.1 and not Avada. To explain, something has changed within WordPress 4.8.1 related to core TinyMCE which in turn affects the editor within Avada
Our developers are right now working through the issue and testing accordingly, a patch will be released asap. The fix needed is a CSS change, but the CSS requires to be added to a core Avada admin CSS file.
Create a support ticket using the link below and our team will assist in applying this for you. This will suffice until the Patch has been tested, verified and deployed
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Hi there
The fix needed is a CSS change, but the CSS requires to be added to a core Avada Admin CSS file. The following patch has been released to resolve this:
[PATCH] #415746 Fixes Fusion Builder text editor color picker and heading dropdown being hidden after WP 4.8.1 update
The patch is applied at the click of a button, as explained here -> https://theme-fusion.com/knowledgebase/new-theme-fixes-go-avada-patcher/
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
hello, i apply the patch, the problem is solved.
I are very pro, very efficient help Thanks to the team sanaé
Hello @Sanae44
Awesome to hear that issue is solved for you
Cheers
-Ammar
Hi,
After Avada Update: editing a page in the editor does the H1-H6 selection and the font selection no longer. The dropdown menu does not work For H1-H6 headline, font color selection etc.
Hello @WillyMaier
Are you on the latest version of our theme that is 5.2.1 ?
I have just checked running latest version on latest WordPress and both of them are working fine and good for me.
Heading Dropdown Selector => http://prntscr.com/g3ysox
Font Color Selector => http://prntscr.com/g3yt86
Can you please make sure you are not facing this issue due to any specific 3rd party plugin or child theme (if applied)?
However if the issue persist please immediately open a support ticket and our team will definitely assist you with this issue.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello @WillyMaier
I have conveyed this to our developers and i can see the issue on some installations, we are on this and will update you as soon as possible.
Thank you for your patience, i will update you here in a moment.
Thanks
-Ammar
Hi there
This particular issue has arisen from today’s WordPress update to 4.8.1 and not Avada. To explain, something has changed within WordPress 4.8.1 related to core TinyMCE which in turn affects the editor within Avada
Our developers are right now working through the issue and testing accordingly, a patch will be released asap. The fix needed is a CSS change, but the CSS requires to be added to a core Avada admin CSS file.
Create a support ticket using the link below and our team will assist in applying this for you. This will suffice until the Patch has been tested, verified and deployed
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Hi there
The fix needed is a CSS change, but the CSS requires to be added to a core Avada Admin CSS file. The following patch has been released to resolve this:
[PATCH] #415746 Fixes Fusion Builder text editor color picker and heading dropdown being hidden after WP 4.8.1 update
The patch is applied at the click of a button, as explained here -> https://theme-fusion.com/knowledgebase/new-theme-fixes-go-avada-patcher/
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Hi, I’m really interested in Avada, but I have a question: Does Avada include a built-in maintenance mode?
Hello @themedleb
Yes, you can indeed use our Blank Page Template to create a maintenance mode page and you can check it out how it looks here => http://bit.ly/2wpBqNQ
We will be happy for you to be a part of this Amazing Community
Cheers
-Ammar
Waw it looks amazing, thank you Ammar.
But what I want to know is: is there any option there to switch into maintenance mode to activate that page?
Hello @themeleb
We are glad that you liked it, regarding your query however its not a stand alone option but just a template that you can use, so you can use that template and create the maintenance page and set it as your home page so the visitors will not be able to access your site pages and only you can access them from back end, however that is not a plugin but just a page and if you want a plugin you can use any plugin with Avada
Cheers and have a nice day
-Ammar
Okay, thank you.
No problem
