8685 comments found.
Hello!
The radio selected (center dot) color is very light: http://imgur.com/a/A54dr
I think it’s trying to use my accent color, which is a light color and I want to make it a different, darker color.
I tried finding your CSS to add it to my child theme style.css to change it but can’t find it. I saw a comment on here with a similar issue but the answer was for the radio border. Any ideas?
Thanks!
Hello!
This is the CSS snippet you need to avoid to use accent color in that case:
input[type=radio]:checked:before {
background-color: #000000 !important;
}
Change the hex color as you prefer and paste this code into your child theme or into “Theme Options -> CSS/JS”.
Let me know or, if you need dedicated support or you need we check your backend, please use our Help Center, there we have a completely dedicated support team. Thank you!
https://support.undsgn.com/hc
I didn’t have the !important. That did the trick. Thank you!
Hi, I really like the new demo “Portfolio Bureau” and i would like to use it, but i can’t find it in the “pages” area.Ive fully updated the theme but this one just seems to be missing. Where can I locate it? thank you for your time
Hello!
What version of Uncode are you running? This is a screenshot from the latest release (1.6.2): http://undsgn.d.pr/h0yMIf
If you need dedicated support or you need we check your backend, please use our Help Center, there we have a completely dedicated support team. Thank you!
https://support.undsgn.com/hc
Best
Wow thanks for the fast reply! Ive just figured it out! I just had to go to install demo, install single layouts and select portfolio bureau and voila it now appears in my pages where i can now use and edit it myself. Thanks alot
You’re welcome
Hello!
I’ve saved a row as a template but have not found the same type of features seen here anywhere in the theme: https://vc.wpbakery.com/video-academy/use-templates-visual-composer/
I also remember seeing “Save as a preset” on certain elements but I no longer see that only “Save as template” and “Save an element”. I can’t find where in WordPress I can even remove those saved templates. Am I missing something?
Is there not a way to copy a row with elements + style options to a different page?
Thank you!
Hello,
if I have understood correctly you aren’t able to save a template. Please have a look at this screenshot: http://undsgn.d.pr/4BTeo
What step aren’t you able to replicate?
Let me know, best
Hi! Ah, I didn’t even notice that icon. I’m good to go. Is there a place in the documentation that shows this? I tried searching for “template” but nothing relevant showed. Thank you!
Hello, the video you shared shows it, for instance: https://vc.wpbakery.com/video-academy/use-templates-visual-composer/ But you can click on the gear icon as well: http://undsgn.d.pr/vgsh8p You’ll see the same in the VC official docs: https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524292/Templates
Best
Thanks. I was hoping for something in the Uncode documentation for those of us not familiar with VC. Thanks for all of your help!
You’re welcome
Help, so when I go to a specific page and select full width on the option menu all the way at the bottom, its not updating. Any advice ? http://ravanellidesigns.com/experience/
I’m sorry but I’m not sure to understand. Is the problem with Visual Composer on the backend? In this case I recommend to use our Help Center, so you can also provide your login details and let us check. Thank you!
https://support.undsgn.com/hc
Otherwise please add more details. Best
I figured it out Thank you. Another question, how do I change the font for my entire website?
Hello again!
Glad to read you have already sorted it out.
About your question: short answer, on “Theme Options -> Customize”: http://undsgn.d.pr/LuVM3l
For more details though, I recommend to read our documentation https://support.undsgn.com/hc/en-us/articles/214002245-Typography or, if you have further doubts, our Help Center.
Let me know, best
hi, i’m using gallery carousel mode with vimeo in loop mode, but it doesn’t work, please can you help me? also i want to know how to upgrade the site loading speed, thanks a lot! http://www.avenidafilms.com/
Hello!
What does not work in particular? At the moment I don’t see any issue on your site, sorry: maybe I’m missing something? What are you trying to achieve?
If you prefer you can use our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
i want the carousel runs like an slider automatically, but it doesn’t work like this
Hi, my site is not performing very well on GTMetrix for various reasons (some server related but others relating to Minifying JS and CSS). My question is, do you have recommendations for Minifying JS, Deferring Parsing of JS and minifying CSS and are there are risks to theme performance I should be considering – a number of the files identified are theme files rather than content I’ve created/uploaded. The server issues can be dealt with (gzip compression and browser caching). Thank you
Hi! We suggest to check these articles from our docs carefully, the first explain in details these testing tools, the second give you specific infos about improvements:
https://support.undsgn.com/hc/articles/115004168269
https://support.undsgn.com/hc/articles/115004172089
Let us know how it goes!
Hi!
A few months ago I asked you about custom work in your template, and you told me about a freelancer which knows the uncode template perfectly.
Unfortunately I have written to that person but no answer yet 
Maybe he’s on holiday, or maybe he is too busy to do that work… can you recommend me another one who could do that custom work?
Thanks!
Hi juarecin! I’m ver sorry for this, can you please just remind the name of the freelance we suggested (I don’t find nice to give us first the availability and then not reply our customers). In the meanwhile you can check here our suggestions, you can ask for a quote to WPKraken or Envato Studio: https://support.undsgn.com/hc/en-us/articles/115000555209
Hello, is it possible to scale the type size for text (headings & body text) so it’s reduces in size from the desktop to mobile view?
Hi Joshtwaddle and sorry for delay! Maybe I don’t understand you but if you have properly applied settings Uncode’s headers should scale on mobile view, please check this screencast: http://undsgn.d.pr/fhM2nQ/LEyQ8IPo
In case something is not working for you and you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi and thank you for interest! Here you are: https://undsgn.com/uncode/pages/product-digital/
Great! I also wanted to ask if you plan to customize a little your uncode VC. You see, when using a custom background color, for example red, I have to first go to theme panel, add color in theme options, go back to VC and choose my red color from available colors. Why won’t you add a custom color picker in VC style options? I think it could be really useful and faster. Like this – http://joxi.ru/MAjbWnXUvklzzA Because, when you have a lot of custom colors it is becoming complicated to fastly find them from dropdown.
Also you have fixed padding options like 1x, 2x, 3x, 4x etc. Is there any way to manually add some padding sizes like 1.5x/90px or something like this?
Uncode works with developer like variables approach. You first define the colors you want to use and then you use them. For us is absolutely no sense that you have to use a color picker every time you need to insert a color, with the Uncode method you can then modify your master color and you’ll have the modification applied to all your site, something that is not possible with the color picker (really not scalable). I hope make sense.
In the Custom tab there is the classic custom measure builder, also this one is really not convenient when you have to type ex 90px for any rows you create. Let us know if you need more infos!
Yeah in some case I agree with you, but when you’re creating a portfolio for expamle, with some number of colourful work, on portfolio item page you may want to use some custom background. For ex, I have an website template with pink/violet color sheme in png/jpg and i want to publish it on my porfolio item page, and i want to make this page with brand colors of template i’m publishing. Use pink/violet for titles, background, icons etc.. And I need this colors only one-few times and only on this page, so I have to go to theme panel and add there colors. And now imagine if I have 10 or more works, and how much colors I’ll have to add, and how many of them wil be list in dropdown. You can get lost with ease. It won’t be a tragedy if you wouldn’t add this feature, but how I think, it could make work with theme faster. Just an opinion.
Could you please show on the screenshot where to find “In the Custom tab there is the classic custom measure builder”?
Hi andrew131290! I perfectly understand this scenario but Uncode will be forever based on the most convenient, developer and scalable variables like approach. Maybe this can be a secondary switch, this is a good idea for this scenarios. Uncode is more focuses on a scalable set of colors for your whole site, I think you can agree with me that a system that can modify all similar colors at once it’s best than a color picker. Anyway you just need to create a class, paste in the VC Custom CSS option and use this CSS color for your project color representation. If you have any needs you just need to open a ticket in our Help Center and we are happy to suggest these few lines of codes: https://support.undsgn.com/hc
Hi again! Thanks for discussion. Yes, I agree that whole is better. But my opinion is also not senseless I guess) I see this like you have your color system that you have now, and in VC you choose like now, so everything stays the same, but if you want, you can click the button or smth esle to switch to the color picker for fast background. Just a wish on future updates. Have a nice day!
Hi andrew131290! Yes absolutely understand this can be a new option for quick color selection. Even if trust my suggestion the Uncode Palette system it’s really more convenient, maybe top if combined with the classic one too! 
As I’ll became your customer soon, I’ll maybe come back to this issue and some other ideas I have about your theme
Hi guys,
alright, I’m going to be super direct: the theme is not wpml ready at all.
It doubles my content each time I make a translation.
On your changelog it stipulates that the issue was resolved on the version 1.6.0, (that what the support of wpml told me anyway).
And it is not resolved at all.
Can someone help me, please?
Its super urgent, super important. And I’m really tired of trying to solve a problem because the compatibility of your theme is not what expected.
Hope to hear news from you (really) soon. Thanks.
PS: I’m on the 1.6.1 version.
If you need to see the conversation with wpml support go to https://wpml.org/forums/topic/double-content-uncode/
Hi! Uncode is not only WPML ready but also WPML certified. It seems you missed to check our docs (in fact in our showcase you can check amazing Uncode & WPML examples): https://support.undsgn.com/hc/en-us/articles/115001184765
I’m a bit concerned by the quality of support you have received since we have also worked with them developers. Anyway we remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hello!
I’m having very frustrating issues with the media gallery carousel.
The images are resized too large. The PNGs are manually saved out at 50px height. Autoheight is disabled. There’s no custom CSS.
I setup another WordPress install using the demo for Classic Agency and it renders correctly. I’ve copied the settings exactly.
Even the images seen under “Medias” at the bottom of the “General” tab on the Media Gallery Settings window look too large.
Help!
Hi! When you insert an image in the Carousel or Masonry you don’t have the upload size since the module set elements based on width. So if you have a total width of 1000px and you set to show 5 items you’ll have 5 items of approx 200px each even if the media are smaller or bigger, otherwise all the grid concept behind will fails. I hope this make sense. In case we need to check your preview to better understand your scenario if you think something is not working as in our demos or other showcased websites. Let us know!
Hi,
Thank you for your reply.
I think there is something wrong with the Owl Carousel implementation in the theme.
Is it possible to stream my example directly on YouTube to show you?
Thanks!
Hi, what’s wrong? As you can see from our demo everything is working amazing and we have tons of carousels. I think you expect that own carousel uses the natural image size but it’s based on divisions. Anyway for these cases (for example PNG logos) you should include more transparent area around the image before upload and if they are all same sizes it’s even better. Exactly as the example at the bottom of the Classic Agency homepage.
After I updated the theme, moved it to a new host, it has css problem, the style is wrong. Like font, color and hover are gone, do you know why?
Thx
Hi! Have you saved Theme Options after the update to recreate the dynamic CSS with all the options? https://support.undsgn.com/hc/en-us/articles/214001205
If this not helps you have a server permissions error ok this file and Uncode cannot write the dynamic file with the options, in case we need to check your preview to verify. Let us know!
Hi undsgn, I love my website, which I made a hear ago and I just got an email saying there is an update. 1). is it located here: You have 1 license for this item. Download. 2). I I have no idea how to install it and I fear it will mess things up. What happens if I ignore it and stay with the old version?
Hi and thank you for appreciate Uncode!
You just need to follow carefully our Theme Update documentation: https://support.undsgn.com/hc/en-us/articles/214001205
Please note that if you don’t have any issue or you don’t need some of the new features the update is not mandatory.
Updated!
Hi Guys,
Is it posible to make the each content inside the content slider to appear in 1 column on mobile view. I have 4 columns in my content slider and in mobile view I’d like to see one column by one.
Thanks
Hi and sorry for delay! No sorry this is not possible the Contnet Slider is a sliding row and when you are in mobile then columns stack each other (as the main grid system), its not possibile to have then as single slide. Thank you anyway for suggestion!
If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi, I saw that in one of the uncode theme design the vertical menu can change color. https://undsgn.com/uncode/homepages/portfolio-photographer/. how to do that? Can i change to display a picture?
Hi chengandeng! Unless you have not modified the original Theme Options, you just need to set this option to Dark: http://undsgn.d.pr/w7pqtp/1AGZwdAy
There is not build-in mode to apply an image but it’s pretty easy with few line of extra code we can suggest in our Help Center, please open a ticket and we are happy to suggest you (in case notify here the ticket ID): https://support.undsgn.com/hc
Something strange started happening my portfolios after update. The images are there, but won’t display once details have been added. If I add details then the images for the portfolio don’t come up.
Update: This is happening only when the Portfolio Detail Layout is set to: Details on the Top. Other layouts work fine.
Hi! We are sorry but we don’t have any other similar reports and we need to check your installation. Can you please share the URL to check if there are some errrors? Have you also updated the Uncode Core plugin?
No problem: Here are two profiles from the same category:
This has details set to the side: http://digitaglobal.com/portfolio/bizthink/ This has details set to top: http://digitaglobal.com/portfolio/jem-speaker-kit/
Even when set set to top, it still goes right, and shows no image.
Hi kemallbrown! What happen if you insert the excerpt text?
When an excerpt is added. It changes to the details on top format, however the images do not come up.
Hi kemallbrown! Unfortunately we are not able to replicate the issue, please check this screencast from a test installation, as you can see everything work like expected with all the layouts options: http://undsgn.d.pr/FfVJX2/3Ac14TOi
I only see in the code that you have an error created by Facebook Pixel, I don’t know if this can be the issue (I see you have now the sidebar layout). In case is not this one try to create a new portfolio and test (maybe something corrupted for this page).
Hi, im setting up a new site and going to get another licence for a new site, but i’m having problems with the staging. The text in some of the boxes is not coming up until i click and drag the mouse over it. Can you tell me whats causing this? http://654.70e.myftpupload.com/specials-vancouver-craft-beer-bar/
Hi AtlanticAvo! You have wronly modified the Skins system. The dark skin is white text on dark background, the light skin is dark (normal) text on light background: https://support.undsgn.com/hc/en-us/articles/213454309
Please check this: http://undsgn.d.pr/Vgx5Xu/62JRpHC8
Any to modify the colum skins you have the option here: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=5
I think you missed some options from the original page: https://undsgn.com/uncenode/homepages/creative-event/
If you need more dedicated assistance we kindly ask to use the Help Center. Thank you!
https://support.undsgn.com/hc
Hi!
Thank you for this update!
I have a problem, if I add two “carousel gallery” on the same page, the second gallery does not work.
I also tried on a clean install in 1.5, 1.6 and 1.6.1.
Bug?
Thank
Hi Madi_ ! The problem is that you need to change the module ID, as you can read this need to be unique: http://undsgn.d.pr/OCMc5X/2JAjlPY5
I was remaking a comment. Actually I changed the id and it works. I quickly duplicated the column and forgot to change the id.
Thank you very much!
Hi Madi_! Don’t worry and thank you for confirm!
Thank you for this update
Hi barreoblique and thank you for appreciate the effort!
Hello there Is there a possibility to open not only a single image in a lightbox from a button, but a whole gallery? If it’s not naturally possible with your Theme do you know how to extend this function manually?
Cheers and keep up the great work!
Karina
Hi unifiedarts and sorry for delay! No sorry this is not an actual feature of Uncode. What you can do if you need just a simple gallery is to have only 1 visible image (the one that open the lightbox), then in another row insert all the other images and hide the row with the specific options. For all the images you need to check this option: http://undsgn.d.pr/N3MPDA/3aDFYbzA
It’s a manual workaround that works for a simple gallery but maybe can helps you. Anyway this feature was just requested and it’s in our to-do list!
That’s perfekt! Thank you so much, that helps a lot as long as this feature is not included.
Thanks
Thank you for confirm!
