8584 comments found.
Hi there! I bought the the theme but I have a question: I was considering to find exactly the same theme as on the Live Demo(With X Logo) but I cannot find that. What should I do to get the theme like https://theme.co/x/ ?
hi, my support was overdue. however, I have a major issue after updating to the latest version. The header, menu and layout are all messed up. We already tried rollback from 3 backups but nothing helped. What should I do?
Hi there,
Reach out through your Apex account (https://theme.co/apex/support). If you open a new topic with a link to your site we can advise a solution for you.
thanks for your reply, I already did. I explained the issue further here. Need urgent help as I have spent 3 hours troubleshooting this to no avail. https://theme.co/apex/forum/t/erratic-website-after-update-to-5-1-1/5753
Great, a member of our team will be happy to help just as soon as your thread is up (all questions answered in the order received).
Cheers!
Hi, I was wandering if your theme support iframes? My customer wants to implement stuff like this:
<iframe src=”https://www.viewmake.com/en/view/65bab4afb297eb0c7dbbe2fde8d3fe09?scroll=0” width=”800” height=”600” style=”border: none;” webkitallowfullscreen=”” mozallowfullscreen=”” allowfullscreen=””></iframe>
Probably it is possible, but I just want to be sure 
Thanks for answering my question!
Regards, Richard
Hey There,
You could place this into a raw content element of Cornerstone or create a custom template for it. Hope that helps!
Hi, Okay, I see I can use a raw content element. I will test that to see the result. Thanks for your help!
Most welcome!
Hi I would like to use this theme for a shop. I am wondering if I can use cornerstone and then add the e-commerce shortcodes is this possible? Ie make a normal cornerstone page and add a shortcode that displays new items etc?
Hope this makes sense!
Hey There,
Yes that’s possible. You can use any shortcode in conjunction with Cornerstone so there are no limitations to embeding 3rd party shortcodes into elements.
Awesome looking theme !
I am very interested in this theme and plan to make purchase decision after your reply.
The Main purpose i plan to use this theme is for Online Catalogue for several products. (possibly auto parts).
1. Will you show me how to change or set Wocommerce pricing to show no price, and instead of “Add to Cart”, can it say “Call us for price” ? Is that a bunch of CSS tweaks or ?
2. How hard or easy is it to change Main theme color schemes ? is CSS coding needed or is there a place to change the main colors ? For example: http://demo.theme.co/shop-integrity/ change the current theme colors of red and black to blue and black?
3. 2.http://demo.theme.co/integrity-1/ is there option to show slide show instead of video ?
4. Do you provide demo install files>? and if so does the demo install include icons and images used in your sample themes so we can then just replace for our purpose ?
Look forward to hearing from you
Thanks!
Hey there,
Thanks for writing in!
- We offer extensive documentation in our online Knowledge Base on how the theme functions, and how to make updates to the theme when necessary (e.g. https://theme.co/apex/forum/t/customizations-best-practices/205). In our support forums, we often assist users by providing them a bit of direction if needing to make updates to their website beyond out of the box product usage, but keep in mind that all implementation, maintenance, and troubleshooting of custom development must be kept up on your end and. We are happy to point users towards resources when necessary and give examples where appropriate, but if your needs to update the site start venturing towards custom development, we have a team onboard who can assist you with more involved updates that you do not wish to make yourself.
- The colors you’re mentioning here specifically are able to be updated with the click of a mouse. More involved tweaks can involve the use of a child theme at times (or we also have an in-built CSS editor for middle of the road CSS updates to your website).
- Yes, you can setup any sliders you want with Revolution Slider (included with the theme) and assign it to a page as you desire).
- All of our Expanded Demos are available once you validate your purchase in our online community, Apex.
Cheers!
Hello! I’ve been using X Theme for a while, but recently changed my business name and created a re-direct to a new site. It says I can change “revoke and re-assign within your Themeco account.”
I cannot for the life of me find where/how to do this. Any input would be greatly appreciated!
Hello,
Thanks for writing in! You can read up about product validation in-depth in our online Knowledge Base: https://theme.co/apex/forum/t/setup-product-validation/55. Also, in addition to our Knowledge Base and plenty of other resources, we provide all of our official support via the forums in Apex. You will need an Apex account anyway to register/manage your licenses, so you setting it up to do that will also give you access to the forums for any future support needs you may have. If you do not yet have an Apex account for any reason, you can register for one here: https://theme.co/apex/register/.
Cheers!
Greetings! Is there any easy way to have multipe footers across the page? for example I mean footer variation 1 on homepage, footer variation 2 on subpages and not have any footer on landing page? Thank you for your answer
Hi There,
This wouldn’t be possible out the box with X without custom coding, you would require some template modifications to make this work.
Thanks!
Hi
I have 2 questions :
1. Is there a way the Woocommerce can be used as a catalog and Not show price and to disable or hide the “add to cart button?”
2. Does this template work with latest word press version ?
Thanks!
Hey There,
1. Yes you can set no price at all and use it as a portfolio to some extend.
2. Yes we support the latest WordPress version.
All the best!
I’m considering buying this theme, but I have a few questions first…
1.) I see that you include Typekit. Does this circumvent the need for a Typekit account, or would I still need to pay a fee to use Typekit fonts on my site?
2.) According to the developers of Use Any Font (custom font plugin) this theme supports their plugin… is this indeed the case?
Thanks a bunch in advance!
Cheers
Hey There,
1. Our TypeKit extension makes it easy to integrate TypeKit into your site but we do not provide you with any account so you will still need your own account with Adobe.
2. We do not have any experience with that plugin but if the plugin author is supporting it you can get in touch with him if something is not working and I am confident they will be able to help you out!
How can I get the demo set up for the woocommerce option under the ICON series … ? Under Icon and the other two series, we only have the ten options … not the woocommerce option
We cannot access the Customization Panel….this just hangs.
Aside from PHP MyAdmin how can we alter? https://screencast.com/t/jNgDB39Tn
Hi,
Do you maybe have a demo of X with a backgroundvideo in it? And do you know if X supports 360 degrees plugins, like this one: http://liviucerchez.com/panorama360/example4/?
Thank you for answering!
Regards, Richard
Hi Richard,
Take a look at this: http://demo.theme.co/ethos-3/ That demo shows a video background in the header. We’ve not tested with any 360 degree plugins, but int our experience X works great with any plugins coded to WordPress best practices.
OK, thanks for your answer! Have a nice weekend!
Have a great weekend too!
Hello Themeco, Kindly issue a refund. It has been a month already and our theme still cannot activate. Thank you for your understanding.
Hey There,
We’ve received your refund request and will continue the conversation there. Thank you for your understanding.
quick question, your license only allows use in one website, correct? what if I need to make 3 different installations on the same domain to show my customer?
I mean, to show my customer the design possibilities we can achieve
Hi There,
You would only be able to validate one install per license (this is the same for other themes sold on ThemeForest).
Let us know if you need anything further!
“this is the same for other themes sold on ThemeForest”, if you check my profile you will see I have been a member for 5 years (1 year older than you) and purchased more than 10 items, I find your answer disrespectful since you imply I didn’t know the license policies of other items sold here. You didn’t need to be arrogant on your answer, a simple “no” was enough.
Hi metabravo,
I’m sorry it came across that way. We try to be very clear and careful when answering comments on ThemeForest, as many other users read these for information.
TRIED UPDATING YOUR THEMEAND ALL TEXT HAS VANISHED. UNINSTALLDE VC TRIED ADDING IT ON THE ADDONS AND KEP CRASHING! CLEARED CASCHE AND STILL HAVING ISSUES. IT WONT LET ME UPDATE VC AND CRASHES EVERYTIME I TRY TP UPDATE THE MAIN WP. HELP PLEASE!!!
I DONT SEE WHY I HAVE TO RENEW/PAY MY SUPPORT IF YOUR UPDATES DONT WORK CORRECTLY? I DONT HAVE THESE UPDATE PROBLEMS WITH ANY OTHER THEME.. PLEASE ADVSIE?
WHAT DOES RENEWING SUPPORT HAVE TO DO WITH YOUR QUESTION? WE ARE TRYING TO TELL YOU WHERE TO GET SUPPORT IF YOU HAVE ANY QUESTIONS. WE HAVE TENS OF THOUSANDS OF CUSTOMERS WHO HAVE UPDATED JUST FINE, SO IF YOU’D LIKE A MEMBER OF OUR TEAM TO TAKE A LOOK AT WHAT IS GOING ON WITH YOUR SITE, PLEASE FOLLOW THE INSTRUCTIONS ABOVE. YOU DO NOT NEED TO RENEW YOUR SUPPORT.
I’ve written in the forum. Could someone please look at this immediately. I’ve had this issue many times when updating – and it’s really stressful because it’s never a simple Process. This might be because I purchase your theme when it was brand new, and I’ve tried following all the instructions and Getting nobwjere. I’m sure it’s to do with vc- it won’t allow me to update and crashes
A member of our team will be happy to help just as soon as your thread is up (all questions are answered in the order received).
Cheers!
My thread is ip – went up neatly 2 hours ago . Thanks
Yep, they’ll be happy to help just as soon as it’s up. Please follow up with them there if you need anything further.
Thank you I got it fixed.
You’re welcome!
Hi! i´ve a presales question. Could we add .SVG logos to the header? It´s possible to change colours and format on specific items (for example one icon in blue and other in red) without adding any CSS coding?
Thank you!
Hello??
Hi there,
Thanks for writing in. It is possible to assign an SVG, but it would load through a standard image tag so you wouldn’t be able to target it and change colors. Alternatively you could use a child theme and modify the header template to place an inline SVG. This would however involve both custom HTML and CSS.
Hi Team,
I’m looking for a theme that can help me handle 3 arms of a business.
Our business provides 3 different services and I wanted to have a landing page of only our 3 categories. After choosing a category it will take you to all the content from that category (all the content will be text and images, in a blog format)
I’ve made a quick concept map to better describe the functionality I am after:
https://xd.adobe.com/view/d39325fe-0bd0-44d8-a887-d1c5492d8f6e/ Please let me know if your theme would be the right purchase.Thanks
Hi There,
It would be possible to build what you describe using Cornerstone. You could build a landing page split into 3 sections and then those could link out to either specific blog categories which represent the 3 arms of the business or unique pages using content laid out utilizing something like Essential Grid.
Thanks!
Hi, there are certain add-ons which are developed by third parties for woocommerce, but I am strictly talking about those add-ons which are developed by woocommerce for itself like woocommerce product vendors, woocommerce bookings and woocommerce product add on. Can u plz tell what is the probability of working because if they don’t work then my purpose will get defeated.
Tx
Hi There,
Any WordPress plugin written to WordPress coding standards should work fine out the box, for plugins that provide front-end functionality such as WooCommerce bookings and Product Vendors, while they should work. You may need to make styling customizations using CSS to get them to look exactly as you want.
Thanks!
Hi, I want to buy X for my upcoming website which will sell bookable venues and services along with physical products.I noticed that X supports woocommerce version 3.0.x and not the latest one. I wanted to understand before the purchase if there is any plan to make it compatible with latest versions of woocommerce. I also want to know, if the theme will work flawlessly with other woocommerce plugins i.e woocommerce product vendors, woocommerce bookings, woocommerce product add on, woocommerce tab manager and so on without disrupting any style element.
Request you to kindly assist.
Tx
Hi There,
We always keep X compatible with the latest versions of WooCommerce we simply have to wait until Envato/ThemeForest make latest versions available to select from the “compatibility” list. All that to say, we always keep X working with WooCommerce. Regretfully we cannot provide support or guarantee compatibility with 3rd party WooCommerce addons as those are essentially 3rd party addons to what is already a 3rd party addon
Let us know if you have any other questions about X.
Cheers!
Hi. Can you please tell me if Pro includes the same extensions as X, particularly Essential Grid and The Grid? Thanks!
