19077 comments found.
Good day! How to renew the purchased theme?
Hey,
what exactly would you like to renew? Do you mean to update theme to its latest version or what?
Best regards,
Muffin Group team
Yes)
Да, хотел бы обновить до последней версии)
Ok, so please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can check what’s your actual first first and what you did so far. Please don’t forget to let us know in a message, what for this access is.
Hello BeTheme guys,
I have a question I’m currently using Visual Composer to build some pages and I noticed when I add the Counter it only display in vertical even if I click the option horizontal, how can I fix this issue?
Hey,
please send us link to page where you faced with this issue so we can take a closer look on it first.
Best regards,
Muffin Group team
The home theme is not showing up in the pre developed themes. Is it under a different name? Any insight would be greatly appreciated. Thanks.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
IS there a way to set the value of the responsive-menu-toggle? Now I have the menu to “push down” at 1309 pixel and the responsive menu at 1240 pixel
Hey,
yes, you can set it up under BeTheme Options > Responsive > Header section with Initial Width option.
Best regards,
Muffin Group team
Thank you for your fast response. I need the toggle to take place at 1312 PX, however the max value on your response is 1240 pX. Do you want me to open a ticket on the support option?
The maximum value is 1240px and if you want it to be greater, it is necessary to modify theme files. For more details about that, please read this topic. However, please notice that the only file responsible for the responsiveness is css/responsive.css file.
Hello Is this okay to host on server using php7? Is this php7 compatible theme?
Hi,
yes, BeTheme is PHP7 compatible.
Best regards,
Muffin Group team
i forgot to deregister and uninstalled wordpress and reinstalled wordpress . tell me how can i deregister the theme ???
Hi,
if you have any issues with de-registration, please send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact so we can help.
Best regards,
Muffin Group team
I want to give space between the accordion tabs. They all seem to be adjacent now. I think I need the css code. Can you help me?
Hi,
please send us link to page where you would like to do this so we can take a closer look because right now, we are not sure what exactly you want to do.
Best regards,
Muffin Group team
Screen Shot photo: https://ibb.co/gNCP1a My demo web site page link: http://www.sirmedia.com.tr/works/medicadent/hizmetlerimiz/lazer-destekli-dis-hekimligi/
BR.
Ok, thanks. But do you mean to make an accordion, like it is by default on our demo http://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#accordion ?
I got it done! Thanks anyway
Ok, no problem.
Hello, perfect theme. Good work
Thanks 
Support period expired: 2016-03-02T03:00:00+11:00 How do I deregister domain when I can not register account in forum?
Hi,
if you have any issues with registration, please send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact so we can help.
Best regards,
Muffin Group team
Hello… still I have not received your reply. I have asked in the previous comment.. about a license. What are the copy right material you give with your theme which you claim it is your copy right.. also on what basis you are writing this on the dash board. ” Welcome to BeTheme Please register this version of theme to get access to pre-built websites, premium bundled plugins and auto updates. Important! One standard license is valid only for 1 website. Running multiple websites on a single license is a copyright violation.”. So I am asking you and demanding on legal basis about the purchase of all the design. which u claim it is your copy right. Don’t take it as a just comment.. failing this to reply will not have any right from your side to claim for any issue.
Hi,
we have answered on your previous question, what you can see on the following screenshot http://prntscr.com/g87dgq so we do not understand, what exactly is still unclear.
Best regards,
Muffin Group team
As told above.. License of Envato I know.. It can be used in one website and all blah blah blah… What I have asked you is very specific question which I know by purpose you are avoiding because you are now in very high problem.. I have simply asked what is your copy right items, in theme for which you give such high voltage notification on the admin dashboard of WordPress “Welcome to BeTheme Please register this version of theme to get access to pre-built websites, premium bundled plugins and auto updates. Important! One standard license is valid only for 1 website. Running multiple websites on a single license is a copyright violation.”. In simple other words on what base you think you can put such notification.
We can put such notification because this is what Envato license exactly says as well. Using one license on more websites than just one is simply a license violation and this was explained on https://themeforest.net/licenses/standard and also same information you have on sale’s page http://prntscr.com/g89ikt therefore we do not understand your question. We are the only owners of the BeTheme so we are then only people who have full rights to this product.
hi, I need to make websites in different languages than english, does this theme supports translation?
Hi,
to create website in multi language, you need to use WPML plugin which its compatible with the BeTheme.
Best regards,
Muffin Group team
Hi Althought I am registered to the support forum it does not let me in.
Hi,
please check once again as everything should be ok. If not, please send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact and we will reset your password.
Best regards,
Muffin Group team
Hello, I’m trying to import a recent backup made using the export on BeTheme Options but nothing happens if I paste the content of the backup into the textarea that appears after clicking on “Import from file”. The following is the link to the backup content: https://nopaste.me/view/raw/9f6e1160
I tried to convert it in base64 like in your pre-made layout, removing the 3 ### on the top but nothing happens.
What’s wrong? I need to use it to make a custom pre-made layout (options.txt with the base64-equivalent content to use with your importer in a child theme)
Best regards
If I backup using “Backup & Reset > Copy” instead of Backup & Reset > Download”, it works
Hi,
for the data you presented above, you supposed to use Backup & Reset > Copy. We are glad that you have found it.
Best regards,
Muffin Group team
Can´t register to the forum, it says “Support period expired”, but my purchase was yesterday. Envato support are ignoring me. How to proceed?
Hi,
you bought Hosted service from Envato and not the regular license from us and that’s the reason why you don’t have an access to the support forum. In such case, you need to contact with Envato staff because only they are responsible for your service.
Best regards,
Muffin Group team
Howdy! Can I use the Visual Editor with this Theme? To edit every of the 260 templates?
Thank you!
Hi,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We can not build those demos with Visual Composer because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
Best regards,
Muffin Group team
Hmm, I understand.
I’m afraid that my users think that Muffin Builder Tool is hard to deal because it’s not intuitive and visual. But I understand your points and I will study better to make a decision.
Thank you very much. Best regards.
Most of our customers who decided to switch from VC to Muffin Builder, confirms that our builder is faster and easier in use so this is not our statement, but customers. We suggest to watch this video where we showed, how it works.
Hi, I have had this theme for a while but never had to register it. Now that I am doing a redesign I need to download a new pre built site but my purchase code is not working
Hi,
if you have any issues with your purchase code, please send us WordPress dashboard access with this purchase code privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
HI, I use “THEME” demo, Please let me know where to edit the social icons in action bar and footer? after I install the “THEME” demo, the “Blog” page is empty, I tried add “blog”module from betheme module library, the article thumbnails appeared, but the filter is missing, where to set the filter appear same as the demo “Blog” page?
Thank you.
Hi,
1. If you mean to edit links for the social icons, you can do this under BeTheme Options > Social section.
2. Please take a look at http://themes.muffingroup.com/betheme/documentation/#blog where we explained how to create blog page properly because using Blog item on page is not the right way to create Blog page.
Best regards,
Muffin Group team
Could you please remind me how to get demo content of a layout of the betheme?
Hi,
all details about pre-built layouts installation, you can find in the documentation.
Best regards,
Muffin Group team
Hey guys! What is the name of the (rev) slider used on beWebDesign? I think that it’s not in the theme folder. Thanks!
Hi,
all sliders comes with the demos so since version 20, they don’t have any names and if you want to import this slider, you need to go to BeTheme > Pre-built websites, select Be|WebDesign demo and check only slider to import during installation process.
Best regards,
Muffin Group team
Done! Thank you for the fast reply! Another thing actually: in my theme options, i have my “form Background Transparency (alpha)” set to 0 (zero) but i still have white background on my fields. I’ve done this with some CSS on other website…is this the only option to do that?
So you have the right background. If you want to make it transparent, you need to set this option to 100%.
P.S. As you can see, your Themeforest’s support has expired so we would be greatly appreciated if you can extend its period before future support questions.
what is the resolution of the featured image in the invest them to be fit in the page sub header?
Hi,
do you mean the background image in header on http://themes.muffingroup.com/be/investment/plans/ ?
Best regards,
Muffin Group team
yes
So those images are 1920×625px size.