26639 comments found.
Great demo; so I purchased it. Only to find that the download is corrupt and is missing stylesheet error. All other templates are working correctly but when I activate this one; It breaks my site and destroys the database. Spent hours trying to resolve this issue with new installs, database etc. and each time it says activated with error: missing stylesheet. Each instance, the entire directory and database has to be wiped out. I am not happy right now. Lots of time wasted on this issue.
Hi there,
Probably you are trying to install entire theme forest download. Please unpack it and install bridge.zip as explained here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-1-wordpress-theme-installation/
If you need help with installation, contact our support by submitting a ticket at https://qode.ticksy.com and provide WordPress and FTP admin access there.
Qode
Thank you for your reply. However, I saw this link; and tried it over 20 hours ago while searching for a fix. It was not the issue. I have since purchased another theme when this one did not work. No issues! flawless! I am now halfway done with customization of the project for this client. Please help resolve. I love your themes and would like to add to my collection. I have tried the multisite and single install. Both breaks my database.
Thank you but this is not the issue.
Hi again,
We have found your ticket on our support forum. Please reply to your ticket and provide WordPress and FTP admin access in private reply and our support will help you with this.
Qode
also when you look at the website on smartphone its not aligned properly – logo is of the screen etc
Hi again,
You have some custom css and modifications trough child theme, and miss position is probably caused by your css code. Try to update theme to latest version, activate parent theme and test your site again without any modification. In case that you need help with this from our support team, you can get in touch with them by submitting a ticket at https://qode.ticksy.com
Qode
hi guys …i have a question why my page http://c91.ef2.myftpupload.com/lunch-specials/ doesn’t look like this one when the setting are the same http://c91.ef2.myftpupload.com/about/ ( the header is transparent while page loaded)
Hello,
Check per page options (when you edit page). Probably you have set transparency from per page options for some of these pages, and per page options will override global options (WordPress back end > Qode options).
Qode
I found out the bridge has too many files and almost 250mb that stresses my hosting account with all the images and other files I have there.
I am wondering if I can remove some unwanted files such as include/ Import/files or WooCommerce that I don’t use?
Please advise, thanks 
Hello,
Bridge theme installation file is 23MB, and when installed with all necessary plugins, it may consume 80MB or up to 100MB maybe, but everything else is from content on your site, pages and images, and if you have imported WooCommerce also, and you are not planning to use is then uninstall the plugins and delete all images related to products from media library. Also, since you are using demanding multi purpose theme from Theme Forest, you should also consider using decent hosting plan since commercial themes are more demanding then free ones. List of suggested hosting providers can be seen here https://themeforest.net/get_hosting
Qode
Thanks, I figured out I can remove the “files” folder under includes/import/files which takes 220MB by itself. I deleted all unnecessary Bridge demo xml files and now the whole theme is at 20MB.
I also removed Woo commerce folder too.
Just to note, I didn’t download any content or media library from Bridge demos. My theme media is quite empty. I use the default setting and upload my own images and content.
Just removing demo files opened up 200 MB
and hope this doesn’t cause any problem with my theme functionality, does it?
Hi again,
Glad to hear that you make it. If you have large import folder then you are using some utterly old theme version because demo import was removed and it is now being imported directly from our servers.
Qode
Does this advertising agency use your theme? Thank you https://www.morinek.com
Hi there,
Theme is modified or it is custom made theme. We are not able to tell for sure if it is created with Bridge theme, since there is some caching plugin, and theme name is also different. However we can tell you that you will be able to create the same with our theme.
Qode
Hello, I just activated a Blog on our site but noticed i have no options to treat/modify/customize Category Pages as regular post, pages, etc…
We need to “Put content Below header” and “Dark skin” the Menu bar ONLY on Category pages so cant make this customization through Qode Options -> General and enable the “Always put content below header” as other pages sitewide do need to be overlaped with the top menu. When i click on “Edit Category” i have no option to change both previously mentioned options.
Thanks.
J.
Hello,
That in normal, since we don’t have options for this on archive pages, so global options from Qode options will be applied to all archive pages and for all other pages you will be able to change options “Put content Below header”, and “Header skin” from per page options (when you edit some page). Per page options will override global options (Qode options). It is also possible to change archive pages with some css code, but for that you need to contact our support team over https://qode.ticksy.com and also share a link to your site in your ticket.
Qode
Another question. How do I go about changing the speed of the slider on the portfolio pages? I’m using Portfolio big slider as my setting and would like to speed the time between slides up. Thanks.
Hi again,
Such an option doesn’t exist, and it is possible to change speed only by modifying slider function. Our support can give you instructions for this, just get in touch with them by submitting a ticket at https://qode.ticksy.com
Qode
Hi, Is it possible create a single page whit three indipendent “Portfolio List” elements, whit category filter active? Or when I click on one filter of one element all three elements are updated? Thank you
Hi there,
You can create 3 or more portfolio lists, but filter won’t work, because it will filter all portfolio lists on that page.
Qode
Thank you, very efficent and quick support
You’re welcome.
hi,
I’m writing about buying your theme but I have a few questions;
1. If I don’t purchase support, will I be able to update my theme and other plugins? 2. What languages are included and can I add my own language via po file? 3. After updating the theme, does visual composer update automatically? Or some other actions are required? 4. Are Plugins that are included in the theme merged with it or their files are placed in package?
Thanks in advance M Jannati
Hello,
Theme can be updated for the lifetime and you don’t have to renew support for that. Regarding included plugins, we will update them with each theme update, and to updated them you need to uninstall them and to install them again from message box which will appear at the top (install required plugins). In this way, latest included versions will be installed. Theme update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
Also, we have video tutorials regarding theme update:
https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaVQode
Hi, I am working on a woocommerce website. For this website I have imported Clothing Store demo as base. On this website when the visitor hovers the mouse on product image the Add to Cart button comes over it and the product images fades. But the customer wants that the Add to Cart button should appear somewhere else and not in the middle of product image. Also customer wants that the product image zooms on mouse hover. Can you please guide how I can do this. Thanks in advance. Regards, Vineet
Hi Vineet,
Option for controlling product add to cart button position do not exist, but maybe this can be achieved with some custom css code, and for that you need to contact our support by submitting a ticket at https://qode.ticksy.com and also provide a link to a website in your ticket.
Qode
Hello, Does the theme offer a “Coming Soon” page? Thank you, Regards, Daniel
Hello Daniel,
Yes. Set some page to landing page template and from Qode options you will be able to enable maintenance mode and to choose that page https://www.screencast.com/t/45PHn7Wo . We also have several coming soon demos http://bridgelanding.qodeinteractive.com/choose-your-demo/ which you can import (Choose One page to find them easier).
Qode
Hi, I have 2 questions: 1. How do you remove the underline from the title copy on the portfolio pages? 2. I selected the “square” format but my images are still rectangular. Any advice?
https://0400b43.netsolhost.com/wordpress1/projects/Thank you!
Nevermind. I figured this out!
Hi,
And thanks for update. We are glad to hear that you managed to do this by yourself. In case that you have additional support related questions, please contact our support by submitting a ticket at https://qode.ticksy.com
Qode
Hi, I wanted to ask you if you can let me know what is hapenning with my site, thing is everything looks good on pc screens, but on mibile this site looks weird: webtest3.design106.com, there is a huge space between the slider and the footer. how to fix this issue please? P.S: there is no space on the home page, just the slider, no padding top or bottom added as you can notice in a pc, just on mibile is hapenning this issue due to responsiveness, but I have never had this problem before.
Hi there,
Your site is fine. Problem is that you are using revolution slider with responsive setting enabled, so it will scale on smaller device, and since your home page don’t have any additional content, there will be empty space below slider. Add more content, or use Qode slider, without height value in order to have full height slider. You can read more about Qode slider in our documentation http://bridge.qodeinteractive.com/documentation/8-qode-slider/ and if you need additional assistance you can contact our support at https://qode.ticksy.com
Qode
Hi, If i stop using the theme on one domain, can i then use it on another?
Hello,
Yes, regular license is for one domain so when you migrate to another domain then you can use the theme there. An overview about all licenses can be found here: http://themeforest.net/licenses
Qode
Hi there, small question:
In this demo for a shop (http://demo.qodeinteractive.com/bridge113/) is it correct that the sidebar is switched on on the right side?
I want to create a shop including a sidebar. Thank you for answering!
Regards,
Richard
Hi Richard,
That is correct. That page is using default page template, product were created by WooCommerce elements available for Visual Composer, and right sidebar is enable to the right with widgets inside.
Qode
Thanks!
Is this inside the theme: ‘WooCommerce elements for viasual composer’ or this an extension in Woocommerce that I need to buy separately?
Regards,
Richard
Hi again Richard,
It is WooCommerce list element already available in Visual Composer.
Qode
Ah, okay! Thanks and have a nice weekend!!
You’re welcome,
Have a fantastic weekend too.
Qode
Hello! I have change the logo size
(qode options>general>custom CSS> @media screen and (min-width:1000px) { .q_logo a { height: 150px !important; })
However, now in some laptop screens, the logo overlap the images in the right and left top header. Is there a solution for keep the logo in this size, but make it adaptable to all the sreens?
Thank you in advance!!
Hello,
Please for all support related questions contact our support team by submitting a ticket at https://qode.ticksy.com and share a link to your site there.
Thanks, Qode
Hi, in the editor of the text block I can no longer use the 3 drop-down menus to change font size and font family. When clicked the drop-down menus do not respond. Thank you
Hello,
Just update theme and visual compose to latest version. It is Visual Composer bug, and it is fixed in version 5.2.1. Theme update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
Also, we have video tutorials regarding theme update:
https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaVQode
Thanks for the reply. I have the bridge 11.2 installed via envato toolkit automatically. Isn’t this the latest version? My visual composer is 5.0.1 at the moment and not 5.2.1. What am I missing? Is there a newer bridge version? Many thanks
Hello,
After theme update you need to reinstall bundled plugins in order to install latest included versions https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV
Qode
many thanx, it worked 
You’re welcome 
Hello, Qode, do you plan on launching new demos soon? It looks like a strong competitive advantage of yours (demos number), just the old ones are old. Thank you.
Hello,
Our team is working on some new features and major theme update, but we don’t know release date yet. We hope that it will be soon enough.
Qode
Thanks for the update. 
You’re welcome 
Hi, I had a small question. Is it possible with the Bridge theme to create a collage or partially overlapping images? Something like this: https://besuperfly.com/overlapping-animated-modules-divi/
Thank you for answering. Regards, Richard
Hi Richard,
We don’t have such an element in our theme, but I presume that even if we try to create one it would be very hard to have consistency on different resolutions and that is the case there and images are below one another on touch devices https://www.screencast.com/t/nSQMlzHfahx . We don’t have plans for that element at this time, but I’ll certainly add it to feature requests list for consideration.
Qode
Hi, I see what you mean. Thanks for the respons! Regards, Richard
You’re welcome Richard,
Qode
Hi! Is it possible to set loading animation for just one page? I don’t mean transition – just spinning circles. I don’t want to set it for all website. Just one page cause it takes a long time to load. Thank you!
Hi there,
Such an option does not exist unfortunately, so if you want preloading animation just on some pages, disable theme transitions and preloader and try searching for some plugin for that purpose https://wordpress.org/plugins/search/Show+Preloader+on+page/
Qode