19077 comments found.
Dear support, I ve got a problem with beTheme and an Ajax pluggin (gravity forms ajax upload)
/* catch all for JavaScript errors */ window.onerror = function( msg, url, linenumber ) { // load localized settings var text_error = itsg_gf_ajaxupload_js_settings.text_error; var text_line_number = itsg_gf_ajaxupload_js_settings.text_line_number; var displayscripterrors = itsg_gf_ajaxupload_js_settings.displayscripterrors; }
console.log( text_error + ': ' + msg + ' URL: ' + url + ' ' + text_line_number + ': ' + linenumber );
if ( '1' == displayscripterrors ) {
alert( text_error + ': \n' + msg + '\nURL: ' + url + '\n' + text_line_number + ': ' + linenumber );
}
return true;Any idea?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, great theme. Just one Q: I centred the picture on this page http://eapn.lu/qui-sommes-nous/ by putting empty columns around – is there any better way like for example cantering elements inside the section? Many thanks
Hi,
the way you did it is the only method to center elements in row.
Best regards,
Muffin Group team
Hi Muffin
I managed to increase header logo size height for sticky header but the logo go down and out of the bar. Is there anyway i can increase the bar height?
Thanks
Hi,
please send us link to page where you have this logo so we can take a closer look on it.
Best regards,
Muffin Group team
Hi,
How can I hide the Tags only in the single posts?
I want the Category but I want to hide tags in the single post
Thanks
Hi,
please send us an example link to your page, where from you would like to remove tags so we can provide you, best possible solution.
Best regards,
Muffin Group team
Here is an example from your demo. http://themes.muffingroup.com/be/training/vestibulum-commodo-volutpat-laoreet/ do you see that Tags on the right side, next to the Categories? I’d like to hide the tags for I will not be using them. I would like to keep the categories only.
Ok, we can see what you mean now. So, to remove this part, you need to use the following css:
.post-meta .category.mata-tags {
display: none !important;
}
Hi I have a pre purchase question.. Is their an option to be able to add a clickable phone number visible in the header?
Thanks Mark
Hi,
is the phone number not clickable in header right now? Because as we can see http://themes.muffingroup.com/be/classic/ it’s clickable of course.
Best regards,
Muffin Group team
Sorry my bad, I failed to mention I want it in the right corner? Is this possible?
Thanks Mark
To move the phone number to the right top corner, you need to move whole contact details and if this is what you would like to do, please use the following css:
#Action_bar .contact_details {
float: right !important;
}
#Action_bar .contact_details li.phone {
float: right !important;
}
Is it possible to set a different subheader image for each product category ?
OK I made it
Great, happy to hear that you have sorted it yourself.
Hi, from time to time I have a problem with my website, http://theoffice.lu/ – it crashes. When it happens some ressources are trying to be served from https. After some research I found out that it might be something with this function from your theme: is_ssl(). Can you help me to resolve it?
Hi,
this issue has nothing to with the theme and its is_ssl() function. We suggest to disable all your 3rd party plugins (including cache) because this the most likely cause.
Best regards,
Muffin Group team
How to set the header height?? I want to use bigger background image, but it cannot be showed the whole background, because the header height is not changeable.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can give you the best possible solution to achieve what you need. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I Have a web development Agency, Can I purchase an Extended Licence for many sites?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
Best regards,
Muffin Group team
Hello, I just bought the theme since you said that the cool landing page (yellow lot of animation etc) will be included. Now I noticed that you have a new landing page. Is there any way to get the old one back? It is the only reason why I bought this theme
Hi,
do you mean Splash page or what exactly? We did never removed any pre-built websites included into theme so we are not sure, what landing page you mean.
Best regards,
Muffin Group team
Hello,
All good 
Great!
Hi. Is there a better way to drag and drop sections on really long pages? Click and holding up goes super slow. Thanks
Hi,
sorry but there is no other way to use drag&drop.
Best regards,
Muffin Group team
Hey there,
Got some issues with the portfolio. We use the Visual Composer element “Portfolio” and I give “Count” a value of 8. Style = Grid. This count is divided over all categories. So lets say I have All + 2 categories. If All is active this shows 8 items. If the first category is active it show 4.
In our case we have 8 categories. Which results in some categories being empty. Is this something that can be fixed?
Thanks!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Slider alias car missing?
Hi,
make sure you have imported the slider but before, check if have installed Slider Revolution plugin. The plugins that comes with theme, you can find under BeTheme > Install plugins section.
Best regards,
Muffin Group team
hi.. since i need to change the website, how to deregister the purchased code?
Hi,
license could be easily de-registered under BeTheme > Dashboard section but make sure you are in the dashboard of site which is currently registered. However, if you will met any issues with registration/de-registration, please send us private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact so we can help.
Best regards,
Muffin Group team
Hello, how to set top bar that he would fire only on mobile devices? mrv.tm-p.ru
Hi,
would be great if you can show us on the screenshot, what exactly you wish to do because we are not sure.
Best regards,
Muffin Group team
HI, Please help. We purchased the be theme and we started to use the Be Massage. It’s a nice design. When we purchased this it said it was compatible and included visual composer. I don’t know how to use this muffin builder. Its like wanting to drive a car and they send a motorcycle. I can’t get visual composer to work. When we click on edit with visual composer nothing happens. How do I get reimbursed. It won’t let me edit the predefined demo which visual composer does. Its like asking me to turn a Hammer and nails into plastic. Please help. I searched hard to find a theme to work with visual composer and I’m so frustrated. Let me know the reimbursement process. Unless you can tell me it will work. And I’m just missing something.
Hi,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We can not build those demos with Visual Composer because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
Btw, we have no idea where did you read that it’s possible to edit pre-defined demos with VC, because we did not stated anything like this anywhere. The message about VC on sales page is:
Building a website from scratch is easy
as you can see on this screenshot.
Best regards,
Muffin Group team
Compatible With WPML, BuddyPress 2.5.x, BuddyPress 2.4.x, BuddyPress 2.3.x, WooCommerce 3.1.x, WooCommerce 3.0.x, WooCommerce 2.6.x, bbPress 2.5.x, Gravity Forms, Easy Digital Downloads, Events Calendar, Visual Composer 5.1.x, Visual Composer 4.12.x, Visual Composer 4.11.2.1, Visual Composer 4.11.x, Visual Composer 4.10.x, Visual Composer 4.9.x, Visual Composer 4.9, Visual Composer 4.8.x, Visual Composer 4.7.4
We are sorry to hear that but we won’t remove it because BeTheme is compatible with Visual Composer of course as you can use this plugin to build pages from scratch. Therefore, your statement is false. Going thru this understanding process, probably all authors on Envato market, supposed to remove compatibility with plugins like bbPress, BuddyPress, Events Calendar, etc because they don’t have pre-built demos built specially for those plugins.
Anyway, if you are not happy, please send us private request thru contact form which is on the right at http://themeforest.net/user/muffingroup#contact
I wish you were right because I wanted to use that theme. When I wrote a comment to them they agreed it doesn’t work right. And if there is a way to get it to work I’d love to know how. The reason for getting a theme is so it can work with these. If I wanted to build it from scratch I wouldn’t need your theme. I expected the theme to work with visual composer so it needs to be explained someplace that It has to be rebuilt and it isn’t compatible.
Like we said, theme is compatible with Visual Composer and if it wouldn’t be compatible, you won’t be able to create site using plugin. So we are sorry but we can not agree with you at all.
BTW You still didn’t sent us private request.
You mentioned a private message. Where do I go for that?
As we wrote above, use contact form on the right at http://themeforest.net/user/muffingroup#contact
Header disappears on IOS and Moble. Address bar states web address/#
Hi,
please send us link to page where header disappears on mobile so we can take a closer look on it.
Best regards,
Muffin Group team
Hey guys, how can I post on your forum? For months ago I posted some topics but now I can’t find a button or something like that?
Did I have to renew support? Also for Updates?
Hi,
you can not post any topics on support forum because your support has expired long time ago and if you have any questions or something does not work as should, please use the contact form which is on the right hand side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Thank you 
You are welcome.
Hi,
I really want your theme, but i need to make sure, that I am able to create a call-to-action box – just as this: https://imgur.com/a/Drw1g
A box where my potential customers can ask for a noncommittal offer (Get A Free Quote). Just like many of the “Get A Free Quote” landing pages at Instapage: https://instapage.com/landing-page-templates
However, I will not have an entire landing page. I only need the Get A Free Quote module/box.
Hi,
yes, you can create such box of course using Contact Form 7 plugin for example. You can check few similar forms on the following demos: BePlay, BeTaxi or BeLoans.
Best regards,
Muffin Group team
okay, but how do I get the form to fit my own homepage design?
We suggest to read CF7’s documentation where everything has been explained.
