Hello,

Thank you for your suggestion. We are aware of this request as many of our users request it. We will try to find a possible solution but I cannot make any promises.

Thank you! Bogdan B

Hello,

Please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ and provide explicit details because I cannot understand exactly what you mean.

Thank you! Bogdan B

I tried without plugings and it’s the same. My hosting services told me that ididn’t need to install a cache plugin because they already provide it…If I put the authors box in my sidebar, everything seems to be OK, but When i try to include authors in the authors box, everything desappear, except the header…

Hello,

Our theme is only tested with wp super cache. I recommend contacting your host and have them disable the caching solution on their end and using this guide to set up the plugin properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

If the problem still persists afterwards, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you! Bogdan B

Well,The problem was coming from the ID, I did’nt put the correct one. I’s not so easy to fine. So if any one got the same problem : the author id is the link up your navigator, it’s a number.

Hello,

There is no backdoor security issue in the current version of the theme. Your site got infected most likely by using a very old version of the theme. Once it got through, updating the theme will not fix the problem. it closes the backdoor but the malware is still inside. It needs to be removed. Please use one of these guides to clean your install:

http://securepress.org/tutorial-how-to-remove-malware.php https://wordpress.org/support/topic/malware-removal https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

and about the author look like this- https://prnt.sc/gqucgs

?

Hello,

Please read this guide to learn how to use the page builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/ and please read this guide to learn how to set up the author card: https://forum.tagdiv.com/author-card/

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

Hello,

I have inspected your site but I can see no sch issue. The sidebar does not change sizes on our end. Please check again and open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ letting us know if the issue is still there and provide more details to what we should do to see the issue and inspect it.

Thank you! Bogdan B

Hello,

The block title cannot have the same width because the text you type as a title is not always the same width. It was created with a dynamic width to be able to accommodate any text you type as a title. It cannot have a fixed width otherwise longer titles will get cut off.

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

There is a way to do this

.block-title span { width: 120px !important; }

Thanks

Hello igorrvovk,

It seems to be a browser issue as you can see here -> https://chromereleases.googleblog.com/2017/09/stable-channel-update-for-desktop_21.html

Thanks for your understanding! Catalin L.

Hello,

I think you are referring to the demos you see on the right hand side of the page. The demos are not separate themes but rather skins if you will . All of the demos are available free of charge in our theme so you can pick the one you like and change demos if you change your mind. You can use this guide: https://forum.tagdiv.com/installing-demos/

Thank you! Bogdan B

Hello,

The simplest way of having separate menus for mobile and desktop is by using the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

Thank you! Bogdan B

Hello,

For the author box, please use this guide: https://forum.tagdiv.com/author-card/

As for the logo, when you upload it to your site, please make sure you select the full size from here: https://www.screencast.com/t/wobrbhFuH You are most likely updating a thumbnail of your logo

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

Hello,

You can change it with a bit of css like. Try to add this code in the theme panel-> custom css box

.td-icon-mobile:before{
content: 'Menu';
}

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

Hello, Great, thank you !

Hello,

If you want to remove the review overview score, you can do it by using this css code in the theme panel-> custom css box

.td-review-score, .td-review-summary{
display:none
}

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

Hi there, just a heads up.

Upon inspection, it’s the ‘position: static’ that caused this. The code is located in:

.td-grid-style-3 .td-big-thumb .td-meta-info-container { position: static; top: 0; bottom: auto; }

Hello,

Thank you for your heads-up. The issue has already been fixed and it will be available in the next theme update.

Thank you! Bogdan B

Hello,

You will need to use best security practices in order to prevent any type of attack. Specialized software can also help such as wordfence for example. It helps to do a bit of reading on how to harden wordpress: https://codex.wordpress.org/Hardening_WordPress

Thank you! Bogdan B

Hello,

Thank you for your interest in our theme.

1. Yes in the current version we introduced our own page builder. Visual composer can still be used but it will no longer receive new elements in the future. We will develop our theme based on our own page builder from now on and each new element we add will be added through the tagdiv composer, not through visual composer.

2. The demos will work with both visual composer and the tagdiv composer.

3. They will be compatible 100% with VC as we maintained compatibility and will still do so in the future. You do not need to be concerned if you will still be able to use VC. It will still be around and it will still be part of the theme, just it will not receive any new elements. Updates will still be provided

4. Not the case.

5. yes.

No, there was no change. We just took a bit more liberties with the new demos. The old ones were more conservative, but with the new ones, we tried to be a bit more creative and make them a bit different. The concept is different, not the implementation.

Thank you! Bogdan B

Thanks for your answer. Much appreciated.

Hello,

The licensing is set by envato not us. Every theme on envato falls under the same license presented here: https://themeforest.net/licenses/terms/regular

Thank you! Bogdan B

Thank you! We will look into it. Bogdan B – tagDIv

Hello,

The standard envato license specifies you can only use the theme on a single end product at a time. Please follow this link: https://themeforest.net/licenses/terms/regular

Thank you! Bogdan B