298 comments found.
Hello,
Am planning to make it multi lingual website, English and Arabic, does it support it ? because arabic need to be RTL
Thank you
Hello,
You could make your site to be multilingual using some plugin such as WPML unfortunately, we do not have support for RTL languages.
Mikado
hello i need to implement a wcag plugin on my site, did you test any of this with your theme?
Hello there,
No, we didn’t test our theme with that plugin.
Mikado
Can you do that?
Hello,
If you want to use this plugin for forms, we think it will work ok, just you’ll need to add css to make design of this forms be compatible with our theme design. And also, we could recommend to use Contact Form 7 plugin, since we included compatibility for it.
Mikado
this is not a form plugin, it’s about wcag 2.0
Hi,
All themes on Theme Forest and also Mediclinic need to pass W3C validation, but unfortunately they are not WCAG 2.0 compliant since there are several points which are very demanding for multi purpose themes where Visual Page builder is used, and where some elements like for example sliders do not need / have alt text for example, and this is just minor example. In our research some time ago we couldn’t find WCAG 2.0 compliant theme on the market.
Mikado
i just need a simple toolbar with: font size toggle contrast toggle (black/yellow is enough) grayscale toggle
Hello,
All options could be arranged in backend in our MIkado Options. There are no toolbars in frontend.
Mikado
Where Can I configure favicon in theme settings ?
Hello there,
Please submit a ticket to our support forum and our support team will be there to assist you, as we see you have various questions. https://mikado.ticksy.com/Thanks, Mikado
Hi,
your element “mikado icon list item” do not support (allow) link on the text ! Please, can u help me to do that ?
Thanks.
Hello,
There is no option to enter link on our Icon list item shortcode but you can use Icon with text shortcode which has that ability https://www.screencast.com/t/JlsbZhzKPq Feel free to submit a ticket to our support forum https://mikado.ticksy.com/ for any additional questions you have and our support team will be happy to help.
Best, Mikado
Thanks 
Hi there,
Glad we could help!
Best, Mikado
Hi, all demo content imported ok except for sliders? Where can I find the sliders please?
Hi there,
Please take a look at our article on this https://mikado.ticksy.com/article/10811 Also if you continue to have issues please submit a ticket to our support forum https://mikado.ticksy.com and our support team will be happy to assist you.Best, Mikado
Wow, speedy response! Excellent, thank you.
Hi,
Glad we could help!
Kind regards, Mikado
Hi, when you resize the browser your hamburger menu does not display all the menu items.
The theme looks great though, I am curious – is there any admin panel/backend demos that can be used before purchase? And do you use the same backend with all your themes?
Hello there,
Thanks for taking an interest in our theme!
As for the admin backend we do not have unfortunately any testing environment but we would be glad to send you some screenshots if you would like so. Also the backend is pretty similar for our themes it only differs as different themes has different shortcodes and uses different plugins.
Hope we could help and feel free to ask for any additional questions you have.
Best, Mikado
If you could send me some screenshots that would be useful. Could you give me an email to contact?
Best, Mikado
Thank you. Do all your latest themes (Roam, iAcademy) have the same Mikado Options? And could I finally get a screenshot of the Title & Header sections?
That will be all, thanks!
Hi there,
It differs from theme to theme as the do not always have the same options and feutures but they are similar. Only that Roam has Tours and Destinations as custom post types and iAcademy has courses.
Here are the screenshots for Header options: https://www.screencast.com/t/AUIWueUxTmM https://www.screencast.com/t/bjOpG2TWXbGq https://www.screencast.com/t/pyAEVKA3HEm https://www.screencast.com/t/SPfftbDFP7 Title Options: https://www.screencast.com/t/3utQXFbrox https://www.screencast.com/t/IrqsauGBC https://www.screencast.com/t/KTWq2TLYsXyLet us know if you have any additional question
Kind Regards, Mikado
Hi. I have a problem to create a .mo and .po translation files with PoEdit. When I try to open the .POT file I have this error:
/var/folders/pq/8ppywgm943ggr97kkfwjl2m00000gn/T/poeditxrtnuD/ref.pot:6066: definición del mensaje duplicada... /var/folders/pq/8ppywgm943ggr97kkfwjl2m00000gn/T/poeditxrtnuD/ref.pot:2159: ...esta es la localización de la primera definición /var/folders/pq/8ppywgm943ggr97kkfwjl2m00000gn/T/poeditxrtnuD/ref.pot:6070: definición del mensaje duplicada... /var/folders/pq/8ppywgm943ggr97kkfwjl2m00000gn/T/poeditxrtnuD/ref.pot:5951: ...esta es la localización de la primera definición /Applications/Poedit.app/Contents/PlugIns/GettextTools.bundle/Contents/MacOS/bin/msgmerge: se encontraron 2 errores fatales
Please, can you help me and try to edit it with PoEdit to know if you have the same error? Thanks
Hello,
Please, submit a ticket on our support forum at https://mikado.ticksy.com and our support agent will assist you.
Best, MIkado
The mobile menu doesnt seem to work at all, I opened another ticket
Hello,
We located your ticket on our support forum and it has been assigned to our support agent who already answered. Please, check response on ticksy.
Best,
Mikado
I submitted a ticket there, please help the header seems to be broken, the top left section does not display anything
Hello,
We located your ticket on our support forum and it has been assigned to our support agent who is working on it.
Best,
Mikado
After downloading i realized that it is a wordpress template but i needed a html template. Is it possible to send me the html version of this template ?
Hello,
Our main focus is development of WordPress themes where dynamic content and easy management is offered. It is why we are not creating HTML files.
Mikado
Hi,
in responsive mode (smartphone or tablet), the TOP BAR don’t displayed, why ? How to display it ?
Hello there,
We located your ticket on our support forum and it has been assigned to our support agent who is working on it.
Best, Mikado
Setting the “First Main Color” seems to have no affect on the site. Everything in the theme is still #43d5cb. Is this a bug?
Hi,
Please, submit a ticket on our support forum at https://mikado.ticksy.com/ and include your site URL with wp-admin so our support agents could investigate.
best,
Mikado
How can I modify the footer module? Each page has a visual composer with all modules, except the footer module. Thanks in advance.
Hello,
We located your ticket on our support forum and it has been assigned to our support agent who already answered. Please, check response on ticksy.
Best regards,
Mikado
Hi, Mikado progress bar is not working in my website. There is no animation with fill effect and percentage value is also not appearing at front end URL: https://goo.gl/QeMZ4V Please help.
Hi,
Basically, this happened because of background image in title area.We implemented some php function for our title area to get all information about your title image (width, height, title etc) and these information’s (parameters) we used in our scripts so you can have some animation and effect for parallax for example in this case for page you provided. And this is some times happened if your server have some other configuration then default, url path of title image is different then domain and etc. Solution to fix this is just to go to edit this page and to disable title area, or just to upload your own image, because when you import our demo, image dimensions from our server cannot be calculated well.
Best,
Mikado
How to display and edit timetable? It seems VC shortcode but no matter what i change in timetable VC block – it displys none! How the built in booking works? I didnt find anything about seting it up in documentation
Hello,
Please, submit a ticket on our support forum at https://mikado.ticksy.com and include your site URL and wp-admin access and our support agent will gladly help you with this.
best,
Mikado
Hi,
in your theme option, Where can i change color for example revolution slider : bullet et hover row (left and right in purple) ? I don’t find how to change this colors.
Thanks.
Hi,
Could you, please, submit a ticket on our support forum at https://mikado.ticksy.com/ and our team will gladly assist you with anything that could be done within our theme.
best,
Mikado
Hi,
can u help me to solve this bug css please (menu item : last item is not aligned to the main menu, the same problem with last flag, why ??)
Hello,
Please, check this article in order to solve menu issue in Google Chrome browser https://mikado.ticksy.com/article/11648 although as we could see you’ve already fixed this.
For any further assistance, our support team is on your service at https://mikado.ticksy.com
Best regards,
MIkado
can’t upload full demo content in admin panel, it can be 70% or 80% only
Hello,
Thank you for choosing Mediclinic. Please, check this article where common issue with demo import is explained https://mikado.ticksy.com/article/10511
Mikado
Hello just purchased your theme. Great work! Do the icons come with the template? Also, how do I get the template slider settings?
Hello,
Thank you for choosing MediClinic. We implemented 5 icon packs into it https://www.screencast.com/t/J7APsgre and you could use any icons from these packages. We are not sure on which template slider settings do you mean, so we will kindly ask you to submit a ticket on our support forum at https://mikado.ticksy.com/ and explain this further. Our support team will gladly assist you there with anything that could be done within our theme.
Best,
Mikado
Hi,
you theme integrate CSS about WPML plugin (language selector in main menu) but the result display is bad, see capture screen here http://take.ms/VMDCq
Can u help me to fix please ?
Hi there,
Try to disable this option https://www.screencast.com/t/erfWLO7OT6r for language switcher in header, but if that doesn’t help, please contact our support by submitting a ticket at https://mikado.ticksy.com/ and they will help you with this.
Mikado
It’s worth so bad 
check capture here http://take.ms/kuVcB Can u help me to fixe style with css ?
Hi again,
Please submit a ticket https://mikado.ticksy.com/ so our support can check this on your end, and to suggest a fix. Support of this kind is provided trough support forum only.
Mikado
