445 comments found.
How to use multiply language ? please suggest the plugin match with your theme.
Hello,
Thank you very much for purchase.
About your question, i recommend you should use WPML plugin for your site. Because Topdeal is compatible with this plugin.
After purchase, you can easy install it by some steps:
1. Go to Administrator => Plugins => Add new => upload plugin then choose WPML and click upload button.
2. After installation finish, please click button active
To use WPML for your site, please follow this document: https://wpml.org/documentation
Thanks.
it said “WooCommerce Multilingual is enabled but not effective. It requires WPML, WPML Translation Management, WPML String Translation and WPML Media in order to work.” ,Is it must purchase WPML ? it not free?
which price 29$ or 79$ for match with your theme with woocommerce ,just 29$ is support woocommerce and all of your theme or not? https://wpml.org/purchase/
Hello,
Thank you very much for reply.
About your question, WPML is premium plugin and you have to purchase if you want use it for your site.
You should purchase Most popular package(79$) . Because Multilingual Blog(29$) only support to translate some feature and does not support “Multilingual E-Commerce”.
However, can i ask you a question? Do you want translate your site or use multi-languages?
If you only translate, you can use loco plugin. It is free plugin. You can view it here: https://wordpress.org/plugins/loco-translate/
Thanks
i booked a ticket 2 days ago, i found another problem and also reported it but no response received till now
Ticket #TF344858
Hello,
Thank you very much for purchase and we are so sorry for not replying you soon.
I checked and see that our supporter replied you in the ticket. Please check and give us your feed back if you need any help from us.
Regards.
hi, I got a problem when install “Warning: sprintf(): Too few arguments in C:\xampp\htdocs\wp-admin\includes\class-bulk-upgrader-skin.php on line 154” please help.
Hello,
Thank you very much for purchase.
Please provide us purchase code and information of your site include : admin account and FTP via our help center(http://support.ytcvn.com). Our supporter will check and help you.
Thanks
You have the home with another css broken in safari https://cl.ly/2D2a0e043e07 can you help me with that
Hello,
Thank you very much for your reply.
Please go to our support system and create a ticket on it. Our supporter will check and help you more.
Thanks
There is a css bug in My Account can you help with that https://cl.ly/2P2M0g3b2F1i
Hello,
Thank you very much for your reply.
About this problem, please go to our support system and create a ticket on it. Then provide us more site’s information (admin account, Ftp). Our supporter will help you.
Thanks
Cant translate in any way the: All Category from search bar. In what file can i edit that?
Hello,
Thank you very much for purchase.
About your question, please translated this text in line 38 of wp-content\plugins\sw_ajax_woocommerce_search\themes\default.php (http://prntscr.com/gv35up)
Thanks
Im having an error when importing the demo data. Is this: Error: OK (200)
Hello,
Thank you very much for purchase.
About your problem, please create a ticket on our support system (http://support.ytcvn.com). Then provide us your site’s information( admin account, FTP) and the home page which you want import . Our supporter will help you.
Thanks
Created a ticket one week ago. No answer
Hello,
Thank you very much for reply.
I checked and see that our supporter replied you in the ticket on 10/13/2017. However, they do not receive your feedback(http://easycaptures.com/fs/uploaded/1189/2140138102.png)
Please check it again.
Thanks
Cant login to try the theme and make a purchase on the demo. Also, can you provide me a seller demo account please
Hello,
Thank you very much for your interest in our theme. We created an account and send you via email. Please check email to get more information.
Thanks
hi!
please i need help with ( the search result page ) there is lot of empty spaces ( see screen shot) ==> http://prntscr.com/gsuzf0 i tried to add a filter function but didn’t change anything
Hello,
Thank you very much for purchase.
We checked and see this bug on our demo. we will update it in next version. However, if you can not wait, please go to the our support system(http://support.ytcvn.com) and create a ticket. Then provide us your site’s information ( FTP). Our supporter will fix for you.
Thanks
it have been more than month and still didn’t released the Update !?
Hello,
Thank you very much for reply.
We are update it in new version of this theme. After finish, we will release it in themeforest.
Regards.
Hi, can a sale of a product generate a voucher code or coupon so the vendor will be able to redeem?
Hello,
Thank you very much for your interest in our theme.
About your question, currently our theme only support coupon. You can set coupon code for a product at Woocommerce => Coupon(http://prntscr.com/gt08c2).
Please feel free contact us if you have any question on comments.
Thanks
Sure, but i need the payments to generate the voucher code so the vendor can redeem de voucher. its that posibble?
Hello,
About the voucher code, i’m sorry that currently this theme does not support this feature.
However, I have a suggest for you. You can use WooCommerce PDF Vouchers plugin. This is premium plugin and we have not tested on our theme. But we will support if you have any problem after installation this plugin.
Thank you, guy
Hi guys, It still leaves me a question that why TopDeal theme demo for WordPress loads slowly at http://themeforest.net./ While TopDeal theme for Opencart at http://demo.opencartworks.com/#so_topdeal_layout1 perfectly and quickly loads when clicking on a quick review of product. Any problems with codes, WordPress, Domain of themeforest.net or else? I don’t think these are cases. Do you guys compare both demos as I did? Please investigate that.
Cheers!
Hello,
Thank you for purchase and for your question:
Our developer really fixed and tried to improve load time of quick review for our product . However, we have to test it before release the new version. We will try to release on this week. Please wait.
Thanks
Hello. Thanks for future considerations.as it is really important for us, we do not only rely on web hosting performance, but also on quicker theme.
Good on sale
I want to buy the theme now but can you instill the quick theme set up for me if I sent my cpanel details to you.
Dear sir,
if you like our demo, we will help you install like that. after buying the theme, please submit ticket to our Help Center, and give us purchase code/ username on Themeforest and Website information, we will help you soon.
If there is any other question, let us know soon!
Thank you, guy
Do you have a Turkish language option?
Hello,
Thank you for your interest in our TopDeal. This theme supports mulitlanguages including Turkish. You can add your language in the Language Widget.
Thank you,
hi, topdeal demo wordpress and magento are too slow why? is it from the thme itself or from the srver? I want the wordpress theme is it fast. Does it generate a uniq voucher code like woocommerce PDF Voucher code? for daily deals?
Hello,
Thank you very much for your interest in our TopDeal.
About the loading speed, actually it’s not due to the theme. Currently we have all our demo on the same domain then it may prevent this point. If you have only several ones, it doesn’t matter, it will be easier for you to get the higher points on Google Speed Test.
About the code, in WordPress, it support you to create coupon code like this: http://prntscr.com/grh3my
Thank you,
no I mean voucher code for daily deals not coupon codes
Hello,
Thank you.
About the voucher for Daily Deal, I’m sorry that currently this theme does not support this feature.
We’ve just installed the WP Fastest Cache plugin into the demo and you can recheck it now. This is result I test on pingdom.com: http://tinyurl.com/yc2qfnan
Thank you,
so the theme cannot be used as a daily deals website
Hello,
Sorry for not replying you soon, we have just came back from weekend. For your question :
Our theme can be used as daily deals but does not support voucher code. We noted this feature for our developer and they will built in the future.
Thanks
Hello,
in order to be used as a daily deal website it must have the voucher code. Does it include rewards program?
Thanks
Hello,
In our demo, we have a coupon code in my account page. It is not voucher code. This is a feature of WooCommerce.
Thanks
is your theme compatible with the following plugin WooCommerce PDF Vouchers https://codecanyon.net/item/woocommerce-pdf-vouchers-wordpress-plugin/7392046?utm_campaign=sysemail&utm_content=5912050&utm_keyword=sysemail&utm_medium=email&utm_source=item_update&utm_term=sysemail
Hello,
We need test before answer you this question. However we can not found the free version of WooCommerce PDF Vouchers plugin on wordpress.org.
Could you provide us this plugin to our tester check on Topdeal theme?
Thanks
I do not have it, maybe you have to buy it. it will be a good feature if you include it in the theme package.
Hello,
We will consider buying this plugin and include it in the theme if have more customers request it.
Thanks
we need the features of this theme https://themeforest.net/item/group-buying-theme-daily-deals-marketplace-kupon/12372781?s_rank=3 if possible
Hello
Our team will take time to refer these feature of Kupon theme. However, we are not sure with you that we will build all Kupon’s features.
Thank you, guy
i have purchased this theme recently and i also have done your survey for 35% off on all theme but i didn’t get any discount. after completed survey i received discount code but how to apply! because, in themeforest, not have any coupon column to put there code and discount applies .
Hello,
Thank you very much for your purchasing and your kind question.
The coupon is only applied for Premium WordPress Themes on our website. I think that we mention this point in the servey: http://prntscr.com/gqkt5h
This is the premium themes: http://wpthemego.com/premium-wordpress-themes
Thank you,
Upon checking the source code for links that only show http instead of https I found some links that only shows http. This is one of the reason the ssl lock shows as mixed content. Please see image – https://ibb.co/fgYkpQ
How to fix the http to https links for this issue. Thank you.
Hello,
Thank you very much for purchase.
About your problem, please create an ticket on our support system and provide us information of your site. Our support team will check and reply you in the ticket.
Thanks
Hi I created a ticket and you responded just now. The support mail you sent me has a link to respond to your mail query. However when I click the link it goes back to your ticket page where you need to login or create new account. When I created a new account I still cannot see my dashboard or your ticket. I then tried again by clicking the link you sent me to respond to your ticket and it brings me to login page. I logged in and there is nothing there about your ticket. It says log in again.
This ticket system is not working at all. Please give me your email address so I can respond to your queries urgently.
I managed to contact support ticket. It was my browser that was the issue not showing the ticket. I had to restart browser.
Hello,
Thank you very much for reply.
If you have trouble with the ticket, you can contact us via email : contact@wpthemego.com. However, our supporter will follower and help you faster if you reply in the ticket.
Thanks
Hello Magentech team, This is specific to TopDeal performace (at http://demo.wpthemego.com/themes/sw_topdeal/layout1/). The theme loads quite slowly, especially when clicking on “Quick View” of a product. It takes about 7 seconds before images and product details showing up. If comparing to another work of yours in OpenCart platform (at http://demo.opencartworks.com/#so_topdeal_layout1), it takes 3 seconds faster than WordPress platform, to see “Quick View”. I hope, please consider to fix this performance in the next updates. Thanks
Hello,
Thank you very much for purchase and your kind reply about Topdeal theme. We will check and update in the next version if there is any bug there.
If you have any question during using our theme, please contact us via our support system. Our supporter will check and help you.
Thanks
Compliments for your great work !! Just a question, where can I change the text “ALL DEPARTMENTS” in the vertical menù ? Thank you
Hello,
Thank you for purchase and for your question :
You can change the Text “All departments” in wp-content/themes/topdeal/templates/header-stylex.php (x is header-style which you are using for your site).http://prntscr.com/gpcghx
Thanks
Hello, Support Team, How to fix vertical menu drop down issue when landing page open its opening Auto when the user click I want to open in that way because I have 2 vertical menus (MENU BAR).The top menu is falling upon the bottom menu. Currently, i am using Header Style 1 because I want in my website Left side Scrolling Navigation Bar (Menu Bar). I know if i choose Header Style 2 i will get Vertical Menu what i am looking if i choose header Style 2, i am not getting left side scrolling Navigation Bar. (MENU BAR) Appreciate your support in advance. Thanks Fareed
Hello, How to add MENU-BAR Widget at Header Style 2, only its appearing when i am using Header Style 1. It will be highly appreciated to solve this i need that MENU BAR while using header style 2. thanks again
Hello,
We checked and see our supporter replied your tickets. Please follow the ticket system, it will be easier and faster for both of us to follow the issue.
ThanksHello, I have a request about vertical menu support, and I follow as they guided it’s not working. below message what i receive from them.
Please try to put this CSS code into a style.css file of the child theme.
.home-style1 .header-style1 .vertical_megamenu-header .wrapper_vertical_menu{ display:none; } instead of using Header Style 1 i have decided to use Header Style 2, header style 2 its fine but i am missing MENU BAR how to call Menu Bar in Header Style 2. Kindly provide me the solution. thank you
Hello,
Thank you for your reply. About your problem, you can follow these steps:
Step 1: we updated some code css for menu bar in header style 2 on ver 1.3.1. Please update your site upto new version before go to step 2.
Step 2: please open header-style 2.php in the wp-content/theme/topdeal/templates/ then insert some code in the bottom of file (http://prntscr.com/gpso1w):
<?php if (is_active_sidebar('menu-bar')) {?>
<div class="header-bar" id="nav">
<?php dynamic_sidebar('menu-bar'); ?>
</div>
<?php }?>
Good luck!
Thanks
Support team is superb thanks very very very much support team
You are welcome.:).
Hey guys, I dont know if its just me but every Live Preview I try to view on any of your themes gives me a blank page or page loaded too slowly. Im not getting that with any other seller.
Hello,
Thank you for your comment. We have been checking the issue and will be back in about 15 minutes. There must be issue with our demo domain. So sorry for this inconvenience.
Thank you,
Hello
Please feel free to contact us if you have any questions about this theme on comments.
Thanks
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