433 comments found.
after installing FINDME demo , the homepage slider search bar is not showing results . After entering keyword in search bar when i click on search place no search results are shown as shown in your demo link
kindly guide ASAP !
Hello,
We have found your ticket on support form, and one of our support agents will reply to you there. It would be also good to provide WordPress admin credentials and a login link in your ticket so support can check configuration on your site back end.
Elated
The error of not showing results from homepage banner search bar is resolved . it was due to wp job managers page were not set up . now when i search any listings from homepage search bar its showing results .
But One More error not fixed yet,
when i search from category pages the listing , if searched dont appear !
ex > go to this category page > http://wedengage.com/job-type/entertainment/
this page is showing all listings , but when i do a search from here , it comes empty !
kindly reply my ticket asap regards
Hi, we request you to help with our ticket ASAP.
Glad to hear that you managed to fix the issue. Support member has been informed and he will reply to you asap.
Elated
how the edit the link of add listing icon on homepage header ? its redirected to your link
Hi,
Support already replied to your ticket regarding this question.
Elated
Some pre-sale questions:
1. I would like level of users – 2 level of users that would sign-up to website. Is it possible?
2. Function to ‘Approve/Deny’ members registration to website? Send denial reason to the applying member. Any function to trigger email for this particular event?
3. Show an individual membership level on a single page?
4. I would like to send emails after signup through Mailchimp, is it possible? If Not, then can you send me screenshot or confirm me that there is certain function with the theme settings that would allow me to send customized emails (series of emails, not single email) after user signup?
5. I would like the members be able to post job. Is it possible to sell access to post job/listings? example – https://astoundify.com/products/wp-job-manager-listing-payments/
6. I would like to have job listing & search functionality. Is it available with your theme?
7. I would like members to communicate with each other, like private messaging. example – https://astoundify.com/products/private-messages/
8. Do we have access to statistics on dashboard? - number of active users, website visit, etc.
9. Can I show post filters (filter by categories name) on top of blog posts?
10. Can the users be given front-end registration & front-end profile editing access?
11. Can social login be added?
12. I would like general audience or anyone visiting the website to be able to contact the listing. example – https://astoundify.com/products/wp-job-manager-contact-listing/
13. Which forum & support (ticket support) plugin is compatible with your theme?
14. Is it possible for users to have profile permalinks?
15. Is it possible for an existing user to invite other members to website? Any referral option?
16. Can I add additional modules to user profile? like gallery images or videos and set a limit to number of videos & images they can post?
17. Can I restrict pages/posts so that only registered users can see them?
I understand you guys are just starting out & already so many awesome features have been added to theme… so much faster than the competition. The above mentioned points are my list of target to achieve with the website functionality, as per my clients requirement.
I’d understand & buy the theme if you can guide me over how I can achieve these additional functionalities or give me a timeline or quote to when these functionalities would be added to your theme.
Hello,
1. Yes, WordPress platform allow multi user sign up
2. If user registration is disabled in WordPress users won’t be able to register. Default WP message will appear that registration is disabled.
3. Functionality doesn’t exist
4. WordPress nor theme doesn’t have such functionality but you can try some plugin which will subscribe users to mailchimp upon registration.
5. Members can do that when they are logged in and you can test on our demo site by loging in with admin “test” and password “test”
6. Check demo please, listing and search are available http://findme.elated-themes.com/landing
7. Not possible. You need some 3rd party plugin for that
8. That is plugin territory. Site analytics needs to be handled by 3rd party service or plugin. You can try plugins for google analytics.
9. No filter by category doesn’t exist for posts
10. Yes, you can login with demo access credentials to see user dashboard https://www.screencast.com/t/tr2jH5t7
11. Facebook and Google+ https://www.screencast.com/t/t8tErlmjiW4H
12. FindMe theme is adopted to WP Job manager plugin so you can use all officially supported and offered addons https://wpjobmanager.com/add-ons/
13. We didn’t implement any forum plugin. bbpress will probably work but you will need to style it separately with some css since theme doesn’t have options for styling it.
14. Not possible
15. Unfortunately not
16. Not without modifications and custom coding
17. Yes with default password protect, and then you can share pass to certain users, but you can’t limit them only to registered users.
We are providing support according to Theme Forest support policy https://themeforest.net/page/item_support_policy
Elated
Hi guys, I have a ticket PRIVATE TICKET #1323019. Can someone reply it please?
Hi,
Thanks for submitting the ticket. Support team has been informed, and they will answer to your ticket very soon.
Elated
Hello.
I want to buy this theme because it´s amazing but I have some doubts though.
- I need to know if is there any way to preview the date of an event - I also want to know if the theme has or is able to install a calendar, because we want to integrate an event listing and I want to filter by date.
Looking forward a response, thanks for your help.
Xabi.
Hi Xabi,
And thanks for writing in.
FindMe theme is listing theme and that functionality is achieved with WP Job Manager Plugin https://wpjobmanager.com/ so if you want to integrate events to existing functionality you need to check plugin extensions https://wpjobmanager.com/add-ons/ but I don’t think that they have such addon. In case that you want to integrate events separately then you can search for some stand alone 3rd party plugin in order to extend existing theme functionality in this way.
Elated
A query, weeks ago I see the website slow, will fix it at some point? I am interested in acquiring it but I do not encourage myself because of the problem I am telling you.
Hello,
And thanks for the interest in our theme.
Listing and multi purpose themes require a way more resources then lighter themes because of different API requests and additional functionality so it is important to use reliable hosting company and good hosting plan, and if course to optimize loading time a bit with some caching plugin and by enabling gzip compression and leverage browser caching on the server side. Our demo isn’t optimized and also it is not top notch plan since we just need it for demonstration purposes but with descend host and a bit of optimization you can certainly decrease loading time by 50%.
Elated
Couple of pre-buy questions:
1. Can you remove the price on the search area of the homepage? and only have choose category and choose location?
2. For the individual listing, Can you hide the “tags” section? Can you hide the star rating under the title and description?
Thank you
Hello there,
Thank you for interest in our theme.
1) Yes, you can remove and customize Search Form by either choosing different Search Form ( one of possible three ) or with some Custom Css code.
2) By default, when you download theme from ThemeForest, Listing tags are not included with theme, and to include that functionality additional plugin is necessary, so with theme purchase you will not have Listing Tags. Yes, Star Rating and Description can be removed from single Listing page.
With theme purchase you will get 6 months free customer support and if you have any doubt you will get assistance from our support agents via support forum. Also, they will gladly help you with any mentioned Custom Css modification and any issue you face.
Best regards, Elated
I made a mistake by buying the FindMe theme I didn’t know about your theme search & go that is far better than this. can I please switch to that without paying any extra price. because most of the features are almost same but that is more taken care for some small features than findme. please reply if there is any possibality.
Hi,
This is not a practice since it is not officially approved by Envato market, but you can purchase Search & Go theme and than submit a refund request for Find Me theme and our manager will discuss with you regarding refund request.
Best regards, Elated
Hi team,
when I submit a Contact the property form, where was stored submit data in the admin tool.
Kind Regard, Tin Tran
Hi Tin Tran,
Thank you for writing in.
Contact the property form’s message goes to the listing author, to his email he has entered. This is the form where users can contact Listing owner for additional info about Listing.
Best regards, Elated
How do i get a refund?? Bought this theme and realized this theme is just beautiful and wont work for what i want to use it for.
Hello there,
You are free to submit a refund request on Enavato but we can not guarantee that it will be approved since theme related issue or bug are required for refund to be approved.
Best regards, Elated
Hello. I am from Trinidad and Tobago. How do I get my maps to work. I am copying and pasting my Api key, but it still shows the default imported content. Can you help me please.
Hi,
Thank you for writing in.
Can you please make sure you have pasted your API key in Elated Options > General as well as in Listings > Settings section https://www.screencast.com/t/T5e4V91lFU . Also, make sure that your Listings’ addresses are set to desired Locations in the back-end of the each Listing https://www.screencast.com/t/OUGWPYKyDm4 . Than such address should populate on the map on the front-end.
If you still struggle with this please feel free to submit a ticket to our support forum https://elated.ticksy.com/ and our support agents will gladly assist you with this or any other issue you have.
Best regards, Elated
Hi, is it possible to show maps with routes? Thanks in advance.
Hello,
Thank you for interest in our theme.
There is no built in functionality for that, since only single locations of Listing will be previewed on the Map.
Best regards, Elated
wordpress slow , do you have stand alone version ?
Hello,
Thank you for interest in our theme.
Our theme is made exclusively for WordPress and it has to be used in that manner since it is made in our framework that is compatible and built for WordPress.
Also, please note that each site can be optimized and with theme purchase you will get 6 months free customer support, so our support agents can point you how to further optimize your site to get faster loading.
Best regards, Elated
Hello, Please reply my tickets that’s urgent.
Hi,
Our support agents has assigned it, so you can expect answer there very soon.
Best regards, Elated
Hello, Please reply my ticket that’s urgent. do I always need to wait one or two days? for every query even not on off days.
Hi,
All tickets in our support forum are assigned by our support agents and they are answered from oldest to newest, and usual response time is up to 24h and it might vary depending on number of tickets. So you can expect answer there very soon.
Also, keep in mind that working time is from 9am until 5pm CET during weekdays.
Best regards, Elated
Hello a pre buy question, is possibly to import custom icons? assign them on categories and show on the map…? Thanks.
Hi,
Thank you for taking interest on our theme.
Yes, you can assign a Custom Icon for Listing Category to be shown on Map, which can be an image like this https://www.screencast.com/t/G6QWpmQBoP6s .
With theme purchase you will get 6 months free customer support and if you habe any doubt our support agents will gladly assist you.
Best regards, Elated
Please reply my submitted tickets.
Hi,
We have located them and our support agents has assigned it, so you can expect answer there very soon.
Best regards, Elated
Replied and waiting again.
Hi,
Our support agent will check it soon.
Elated
please reply my ticket. and let me know what link and how can i activate the purchase button on packages?
Hi,
It has been assigned and you can expect answer there very soon.
Elated
Hello. When looking at a specific listing, there is a little heart next to the reviews. When I click on that, it seems as if i “like” the listing. That is exactly what I need. However, where can I find an overview of all the listing that I have liked? I can not find it anywhere.
Hello,
Like functionality is related to Listing and it tracks how many users have liked that Listing, it is not associated to a user who liked it. This is functionality that allows you to track down how many users like your listing and how many of them are interested in it.
Best regards, Elated
Thanks for the reply. Would it be possible to create an overview with all of the likes? I would like the following: My visitors can “like” a listing, so that they can make some sort of a wishlist of restaurants they would like to visit in the future. Something like a Yith wishlist.
Hi,
That is good suggestion but for now there is no such functionality within theme. You might achieve Wishlist functionality of the Listings using some third party WP Job Manager add-on but since we have not tested them we can not guarantee that they will work fine with our theme.
Best regards, Elated
Okay thanks for the explantion. I’m facing some issues:
1. The listing filters are not showing locations. Where can I edit listing locations? 2. In the listing category, only the filters “keywords” and “categories” are showing, also not locations. However, the filter “categories” is not showing categories, but listing types. How can I change this?
Hi,
Can you please submit a ticket to our support forum https://elated.ticksy.com/ and our support agents will gladly assist you.
Best regards, Elated
Sorry, I am happy to buy this item, but I would like to make big changes in some parts, and I would like to know if you can modify it to make it personalized, I will pay your services separately, I would like to know you could do it. Thank you
Hello there,
Thank you for interest in our theme.
You can see all theme functionalities presented in our demo site http://findme.elated-themes.com/ and other than that it can be achieved using Custom Coding. However, we do not offer such service since we need to primarily focus on providing support to all our customers with built-in theme functionalities.
Best regards, Elated
I would like to buy this theme. Just wondering if it would be easy (by default) to change the width of the content pages through the theme options or customizer. Most of your themes are using the screen estate so nicely, but directory themes seem be baptised to narrow widths. Findme is the only directory theme that provides a full screen home page, but sadly enough you fail back to narrower widths for singe listing, blog, and shop pages.
Hello,
And thanks for writing in.
There are several available content container widths which can be configured from Elated options > General https://www.screencast.com/t/1emE8EOUhzS
For some different sizes, custom css needs to be used, but if you decide to use our theme, our support team can assist you with this, and you can get in touch with them over https://elated.ticksy.com
Elated
I bought it. Cheers!
Thank you 
The map is not centered. Why?
Hi there,
Location is centered when you zoom out https://www.screencast.com/t/lKjw62qpj , but when locations are closer you cannot choose one location which will be focused which is normal, and it will be the same like there are even more pins on the map.
Elated
