16522 comments found.
Hi, quick question – is it possible to have 2 different colours for the main header navigation links? So for example, black text for a light background header and white text for a dark background header? If you could let me know – thanks, Giles
Hi,
It’s possible, there is a setting in the Jupiter Styling Option > Transparent Navigation Header > Enable Transparent Header Skin > Transparent Header Skin : Light or Dark depends on the page you want.
Regards.
Hey, my jupiter install just started saying a plugin called Addendio was recommended for the theme. Can you clarify what this is and why it started appearing?
Hi,
I can confirm there isn’t have any required plugin name’s Addendio in the Jupiter theme.
Please kindly recheck.
Regards.
Hi, is it possible to use the “ornamental title” shortcode in blog posts without enabling visual composer on blog posts? I understand that VC is very cpu intensive and don’t want to use it for every post. Thanks!
Hi,
It’s possible, you can go to a page > Create any shortcode you want in the page with the Visual Composer Editor > After config everything, switch to the Classic Mode > Copy the Shortcode to your Post page.
It will display the shortcode normally.
Regards.
Hello, pre-purchase question. Can I adjust the width of the design to be more narrow?
Hi,
It’s possible, there is an option to change the Container width.
Or you can use the custom css to make it through.
Regards.
Thanks. Is there a quick css to force the subfooter text to go white (#ffffff). It won’t change to that color even with the settings set to that 
Hi,
I can’t put the css on this Comment section, please kindly open a ticket in the support desk so we can provide it for you:
https://artbees.net/themes/dashboard/new-ticket/Regards.
hi…
if i buy Regular License, can i use theme for just 1 website? ...
is there any limit about this?
Hi,
You’re correct, each Purchase license just able to Register for one site (domain) only, if you want to use it for 2 domains > you will have to buy 2 and so on.
You can check this document to understand more:
https://themes.artbees.net/docs/theme-license-clarificationRegards.
The update is due! Its been over 2 months without updatr Plugin are outdated. When is the next update
Hi,
Please kindly make sure you’re using the latest version 5.9.7 first, because this version includes all the latest version of the plugins.
Regards.
You are providing visual composer 5.2.1 and the version is 5.4.2. Revolution slider is also outdated.
Hi,
Sorry for the inconvenience, please kindly stay tuned, all of the latest version of these plugins will be included in the next update which will be released very soon.
Regards.
Any big update coming soon? Particularly, any plans for pre-made Visual Composer templates, more modern looking elements, or front-end editing?
Hi,
In the next update, there are 2 big features: Header Builder and Shop Customizer.
Front-end editing will be available in the future update.
Regards.
Hi – Can we bulk buy licenses + Support for Jupiter? Currently running 14 sites.
Hi,
I afraid there isn’t have this kind of bulk licenses package, you just able to buy a single license for each site.
However, with that number of licenses (14), you’re a VIP user now and have the lifetime support.
Regards.
I think different teams have purchased licenses on different envato accounts, I only have 6 on this one. When does VIP start +10?
Hi,
The VIP user will be activated when you add 5 licenses to the account.
Please check this to know more:
https://themes.artbees.net/announcement/introducing-vip-support-enjoy-lifetime-support-5th-registered-purchase-keyRegards.
Why is your Template Deleting all Content ?? I want to keep my Pages and Content when switching to your Theme
“Important Notice
Installing a new template will remove all current data on your website. Do you want to proceed?”
Hi,
The demo data will be imported directly to the database, so it will wipe the current database.
However, there is a walkaround solution, please kindly open a ticket in the support desk , our support staffs will advise further:
https://artbees.net/themes/dashboard/new-ticket/Regards.
THX ,Done
Thank you, see you in the ticket system.
Regards.
HI, can you change the background color of each menu item?
Hi,
It will need some custom css to achieve it, you can follow this document to know how :
https://themes.artbees.net/docs/add-callout-button-menuRegards.
Hi, Can I manually add more likes (hearts) to my posts?
Hi,
Each user just able to add 1 time for each post.
Regards.
Hi, one question is Jupiter support AMP for mobile?
Hi,
We didn’t test the Jupiter theme with this plugin yet as well as hear any feedback from the Customers about it so we can’t confirm with you if it’s compatible. However, you can ask the Jupiter theme community here: http://forums.artbees.net/c/jupiter/ask-the-community So other customers can share their experience with you and let you know if any plugin which has the same feature is compatible with Jupiter theme.
Regards.
For some reason, the footer on my website doesn’t show on mobile until I’ve clicked on it. It’s there, but it only becomes visible if I click a link. And after I clicked, when I come back to that page, it shows normally. Tried to re-do the pages, change settings, nothing helps. Any idea why this is happening? The website is deerdesigner.com
Hi,
Please kindly open a ticket in the support desk and provide your site login info so our support staffs help you check the issue.
https://artbees.net/themes/dashboard/new-ticket/Regards.
Hi there,
I am hoping I might get an answer to this question without directing me to support as my support has expired and I am just looking for a quick “yes” or “no.”
Are the following two elements equivalent from an SEO perspective?
1.) A text block with paragraph tag. 2.) A “Fancy Title” with paragraph tag, “Strip Tags” option disables and tag name “span.”
I am just trying to clarify as the responsive options are very useful in Fancy Title options and I am defaulting to this over text block in many cases for my paragraph text.
Thank you very much!
Hi,
The answer is YES, both your case will equivalent from SEO perspective because in both cases, the text will be wrapped in the
tag.Regards.
Hi i’m using the frugifer theme and I was just wondering how to replace the Frugifer logo on the menu
Hi,
You can go to the Theme Options > Global Settings > Logo & Title, add your Logo image to the options.
For more information, you can check this document:
https://themes.artbees.net/docs/configuring-logosRegards.
Got any css that would italicise the text in the top toolbar area? Ty.
Hi,
You can try my css below (add to Theme Options > Advanced > Custom CSS ) :
.mk-header-holder span { font-style: italic; }
Regards.
Hi, my client has purchased your template, he also bought Visual Composer, but he can’t anymore make changes on his pages. Could you help please ?
Hi,
Please kindly open a ticket in the support desk and provide your site login info so our support staffs help you check the issue.
https://artbees.net/themes/dashboard/new-ticket/Regards.
For the image Theater slide show is there a way to display a browser screenshot in a way where you don’t have to upload an image but rather use one of the other plugins that generate a plugin via shortcode and url link.
Hi,
I afraid your request is not available in the Jupiter theme at the moment.
Thus please kindly ask about this as a feature request in our community forum:
http://forums.artbees.net/c/jupiter-user-requests/add-your-requests-hereHope you understand this matter, thank you so much.
Regards.
I’m a VIP user but nobody available on chat today. I’m having this issue with woocommerce, but it is not resolving the issue. Any new fix for this? Replace the with this :
background: url(‘yourdomain.com/wp-content/themes/jupiter/assets/images/selectbox-arrow.png’) right center no-repeat;
I made the change in the core-styles.css but the site is still calling to the old path. Cleared every cache, etc.
well, I resolved the issue.
Hi,
Sorry for the inconvenience, thank you so much for the update, please let us know if you need any assistance.
You can also create a ticket in our Support Desk here just in case there isn’t have any agent available in the chat.
https://artbees.net/themes/dashboard/new-ticket/Regards.
