26990 comments found.
Hi, I would like to be refund as I just see there are important security issues with theme => https://blog.sucuri.net/2017/09/old-themes-abandoned-scripts-pitfalls-cleaning-serialized-data.html How do I have to proceed ?
Hello,
The old version from prior to April 2016 had a security issue which was patched in 6.7.2. Similarly WordPress prior to 4.7 is insecure. This is the security issue the articles mention
Please make sure you update your theme, plugins and WordPress and do not stick to old versions.
If you have been the victim of an attack, update your theme immediately to the latest version and use one of these guides: http://securepress.org/tutorial-how-to-remove-malware.php https://wordpress.org/support/topic/malware-removal https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/Here is a link for best WordPress security practices:
http://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/If you still need a refund even though the current version of the theme has no security issues, you can request it from here: https://themeforest.net/refund_requests/new
Thank you! Bogdan B
Hello!
I would like to show a lot of latest news on my web. But I would like to highlight the latest one (as big grid element) and then the rest of them would go as block elements.
If I select on big grid element to show latest news and if I select on block element to show the latest news I am duplicating that 1 highlighted post and it is really important to me to avoid that. PLEASE tell me what to do! 
Thank you
Hello,
Our theme has settings that can help in this type of situations. Please use the offset features in the block settings: https://forum.tagdiv.com/block-settings-guide/ If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
I have two websites I want to apply ur theme to two websites but I am restricted to a standard license. where I am able to apply one theme with a standard license. if I go with an extended license that will cost me $1200 for two websites. If i purchase two theme with a standard license then it will cost me $120.
Hello,
The best course of action for 2 websites would be to buy 2 copies of the theme.
Thank you! Bogdan B
Good day, I am running 8.1.1 – in the page for article inline ads, I do not see the options to insert the ad after x paragraphs or set the ad position in content. Bug?
Hello,
No, it’s not a bug. It is a plugin conflict. We have seen this happen before with some plugins. Try to identify which one causes the issue and remove/replace it.
Thank you! Bogdan B
Thanks, Bogdan. The issue remained after deactivating all plugins. So I am at a loss here.
Hi,
Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.
Thank you! Bogadn B
Hello,
The color you are looking for can be found here: https://www.screencast.com/t/vG7ZdDM4xN
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello, is there some size limit for image upload?
Hello,
The size limit for uploading images is set from the system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you! Bogdan B
Hello. We have some problems with the smart sidebar.
When click into the post, the smart sidebar, which is supposed on the right (as default), it goes to the left, and it overlaps the content of the post.
Here is a screenshot: https://imgur.com/0B9jOtu
We now have to turn off the smart sidebar, it is gone, but when rolling down to the bottom of the page, the sidebar will appear, and the size seems bigger than it supposes to be.
Here is another screenshot: https://imgur.com/1UoFyPw
So can you tell us how to set it back as the default?
If you need more info, please let us know, thank you.
Hello,
This usually happens when the html layout on that particular post or page is ‘broken’. Try to re-create your post and make sure the html structure is intact. Try to test other posts/pages as well. If the issue happens on all of them, then it could be a plugin conflict affecting the smart sidebar.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Have you got any frontend solution to switch to high contrast (black background with yellow text) mode? And other accessibility options, like changeable font size…?
Hello,
Sorry but the theme does not have any front-end solutions to change the theme layout fonts, or colors. These settings can only be changed from the back-end.
Thank you! Bogdan B
Don’t you thinking about to integrate this kind of frintend accessible support? (WCAG compliant theme)
Sorry but this is not among our future plans for the moment. If this request becomes more popular we will definitely consider adding such features but at the moment there are not many requests on the subject.
Thank you! Bogdan B
The EU requires that the websites of public institutions be barrier-free. We want our new city portal to meet these requirements too. Maybe we try to synchronize your theme with WP Accessibility plugin.
Hello,
It could work but it is not tested unfortunately so I cannot say for sure unfortunately. Sorry for the inconvenience.
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
hello , how can disable youtube title and show info? in the video post
Thx.
<iframe width=”560” height=”315” src=”https://www.youtube.com/embed/hKATqSzu4DI?rel=0&showinfo=0” frameborder=”0” allowfullscreen></iframe>
Hello,
Sorry but our theme does not have such in depth control over the youtube featured videos. The code for the featured video can be found here if you want to apply extended controls: http://www.screencast.com/t/qARqgXllC6rJ
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
i have two blogs can i use ur theme for two different blog with single purchase
Hello,
The standard envato license specifies you can only use the theme on a single end product at a time: https://themeforest.net/licenses/terms/regular
Thank you! Bogdan B
How do I resize my slide?
Hello,
I’m not sure what you mean by resizing the slide. Please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ and provide more details to your request
Thank you! Bogdan B
pleasse, how can i undate from 7 to the latest 8. Tnx
Hello,
Please use this guide to properly update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you! Bogdan
Helo. i checked all your home page banner used the numbered pagination. can we change the numbered pagination to load more, auto load or others? i mention for default recent post, not using any block shortcode.
*homepage default.
Hello,
Yes this can be done by changing the page template and using one without pagination such as the default template or the page builder + page title template: https://forum.tagdiv.com/page-templates-2/ You can use the theme block settings to set up any block to infinite loading: https://forum.tagdiv.com/block-settings-guide/
Thank you! Bogdan B
Hello, can I use Visual Composer to customize my posts? I’d like to add some blocks (like media grid, html, weather etc.) under my articles, not only in the home page
Hello,
Visual composer is not recommended to be used on posts. In our theme it was only tested to work properly on pages as mentioned here: https://forum.tagdiv.com/how-to-use-visual-composer/ You can activate it though from the plugin settings but use it with caution as it was not tested for posts.
Thank you! Bogdan B
my subscribe account on social media link did not add up. I have 100 subscriber, but the count still 0. Any idea? what should i do?
Hello,
Please use this guide to properly set up the social counter plugin: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/ Make sure you fill out the plugin fields properly and make sure your facebook page is set to public.If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello, When we try to share the post in twitter, it shows a twitter handle after via. We want to change it. How can we do that?
Hi,
Please create a new topic on our official forum and provide more details about what exactly you want to modify regarding the sharing. We will try and give you a solution if possible
- https://forum.tagdiv.com/forum/newspaper/
Aspects regarding the social sharing can be customized using the Yoast SEO plugin. There could be a setting for what is needed.
Thank you! Simion C.
Hello, ON MAIN PAGE, I want to align blocks headings and theme little text on right side. Its newspaper and on main page, I want block news and their news text to align right. I am not talking about single Post. I am talking about main page, where all the blocks are showin with all posts. Thanks in advance.
Hi,
Please create a new topic on our official forum, provide a link to your website and also more details about what exactly you want to change and how. We will try to give you a solution if possible
- https://forum.tagdiv.com/forum/newspaper/
Thank you! Simion C.
hi how can i change share button no follow? now do follow. i think nofollow better
Hi,
If you mean the post sharing buttons in the post page, you can make the modifications to the links in the theme files. This is where they are defined
- https://www.screencast.com/t/npejrlMKbz
There is a top sharing section, and a bottom sharing section in the same mentioned file.
Thank you! Simion C.
Will I need to install 3rd party plugin to insert Ads on AMP pages?
Hi,
You could do that either by a plugin or other implementation method if available. The theme does not have options in this matter, at the moment.
Thank you! Simion C.
Hello,
The top bar has esencial links that disappear on the mobile version, How can I add those link on the mobile menu?
Hi,
The top bar will not be displayed on mobile devices. It could be made to appear with a custom code, and only when the mobile theme plugin is not active. Please create a new topic on our official forum and provide a link to your website. We will try to give you a solution
Thank you! Simion C.
done, thank you
