12819 comments found.
There is a bug when logged in as a normal user or partner no hotels show up in search. When logged in as admin or logged out hotels are shown.
You can post ticket on our support system for get help http://shinehelp.shinetheme.com
Thanks
please explain me what is advantage buying with extend support 12 months
Hello Batmunkh0930,
Let me explain for you:
When you buy our theme with Regular license you will have 6 months support and if you select to buy 12 months for support will save you $43
If you select as default is 6 months you can continue buy extended support time when expired but pricing will be $76.
Hope that help.
Thanks
Ok thanks i mean if i do not buy extended support time when expired, i do not get assistance with reported bugs and issues but theme is working normally. Is it right?
You still can report bugs when expired support time, that we are always welcome to make product better in future.
thank you
cant open live preview!!
Hello pagetk,
Our demo preview here: https://travelerwp.com/
If you have any question let me know.
Thanks
Thanks for your good job ,
when is your next update ? , will it will include handling Cruise booking ?
in taxi transfer bookings ” airport” , do i need to set price for each hotel to airport
it should not work by this way , its should work all hotels under this location take the same price from location to airport ” inherit the price “
it difficult to create / set price for each hotel to airport
We will have new version in next week! Cruise booking still not include yet.
About transfer: Yes we will do it in next time.
Hello, I want to add transfers to my website such that people can search between random cities and a list of different car types shows up in the search result. Which upon clicking it will auto calculate the fare based upon the distance and hence, the customer can book. Is it possible, If possible than how
Hello, on your demo page or on my page when a user is logged in he can not find any hotel or activity in search
ah its because someone login for test had turn off some services.
Our theme allow admin can Turn ON/OFF any service for match with what they want make business.
Create a user account TEST, log in to https://travelerwp.com/word-rotator-slider-traveler/, do a search, no results. Log out of the account, do the same search, the search is ok. On my site I have the same problem, do you have an idea?
Hello qrisfr,
Can you explain search for what? Or can you show me search conditions details for see that problem?
Thanks
Hello, for example, looking for a hotel in France, if you are connected, no results (No hotel found – No hotel found in France on Nov 15 – Nov 16 for 1 adult). deconect your account, did the same research you find 13 hotels in France on Nov 15 – Nov 16 for 1 adult. I have the same problem, a user right problem?
Oh thank you! I will check and let you know!
Ok Thank You 
hello, news?
Pre purchasing question 1- Is your theme compatible with my country hotels and flight, I live in Egypt 2- How can the site integrate with the hotel/flight systems? by API and will it work in my country 3- I understand that the Hotel owner can manage the rooms from the front end, so I have to make a deal with the Hotels owners to manage the rooms from my site !? Or the API will detect the availability automatically
Hello imsolutionz,
1. Our theme is compatible with all country in the world. 2. Our theme support by 2 options: Data Import by manually and Affiliate. Our theme currently version not working with any API yet. 3. Yes hotel owner we called Partner on our theme. Partner can upload listing on site and see statistic info in dashboard. Owner of site also can use Membership function for selling upload content service on site with our theme too.
Hope this help!
Thanks
Hi, I have problem with ST MAP LIST, as the map does not show the location pins. I noticed that when I delete the featured image of the single activity then the pins in the map show again. How can I solve this? Thanks in advance!
You can post ticket for get help on our support system!
When the next update will be released? Today is 40 days since your latest update in 3 October. Thanks
Hello!
Please wait and we will update when all task in this version done.
Thanks
is it possible to rename the search tabs and change the icons? I would like to use this for a UK static caravan holiday company so would like to change one of the tabs to say caravan holidays. Thanks
Hello daviddunnington,
Yes you can change to any name and icons yet.
Thanks
Does the theme has manage availability feature?
Yes we have Inventory for hotel/room
Did you change something for the map? it does not load the location when searching for latitude and longitude
Hello Stecolo123,
We not change anything related with map yet.
If you have any problem you can post ticket on our support system http://shinehelp.shinetheme.com then our supporter can check more details for you.
Thanks
I am having problem with the maps. The search result map does not show the location of the activities. How do I solve this?
Hello Stecolo123,
We not change anything related with map yet.
If you have any problem you can post ticket on our support system http://shinehelp.shinetheme.com then our supporter can check more details for you.
Thanks
Good day! After the first update to version 1.4.6 there is an error, asked a question in technical support February 07, 2017 at 20:29 pm (although support was still), the response has not been received. Now updated to version 2, but the error still appears:
Warning: mysqli_real_escape_string() expects parameter 2 to be string, array given in /home/shustov63/nikolo-pole.ru/docs/wp-includes/wp-db.php on line 1171
Warning: Cannot modify header information – headers already sent by (output started at /home/shustov63/nikolo-pole.ru/docs/wp-includes/wp-db.php:1171) in /home/shustov63/nikolo-pole.ru/docs/wp-admin/post.php on line 197
Warning: Cannot modify header information – headers already sent by (output started at /home/shustov63/nikolo-pole.ru/docs/wp-includes/wp-db.php:1171) in /home/shustov63/nikolo-pole.ru/docs/wp-includes/pluggable.php on line 1210
Hello Darishka,
For update our theme you should read our documentation guide
You can update automatic like this guide: http://shinetheme.com/documentation/traveler/docs/installation/auto-update/update-via-the-auto-update-method/
Or update by manually: http://shinetheme.com/documentation/traveler/docs/installation/auto-update/manual-update-method/
Please check with your PHP and MySql version following this: http://shinetheme.com/documentation/traveler/docs/licenses-and-support/faqs/requirements-for-traveler/#post-1671
Hope this can help!
Good day! The theme has already been updated twice, PHP and MySql settings are correct, but the error remained. Tell me, please, what’s the problem. error: https://prnt.sc/ikdqb7 settings: https://prnt.sc/ikdw4t
Hi, Just a question, if the regular license is expired after 06 months, can I receive an update of the theme ? Thank you.
Hello MadaSociety,
Yes you have update our theme is Lifetime yet.
Just support technical is 6 months for each license. When expired support time you can extended it any time for continue get technical help from us.
With the first time to buy you can buy for extended 12 months for save you $48.
Thanks
Hello, I sent an email for custom work and have not heard anything yet. Can you please check you email and respond to me as soon as possible? this was 2 days ago.
Thank you,
Hello, I wrote to you about a problem I noticed in your Flight Booking Form When From Airport (Departure) is selected, the To Airport (Arrival) gets filled with the same Airport Name. You can check in your Demo Page https://travelerwp.com/flight-search-1/
Hello meersant,
So you can change to other airport on Arrival yet what is the problem here?
Hello, We have to delete the Arrival Airport and Feed the Airport Again this problem in mobile. It was showing blank in Arrival Airport in the earlier release.
Can you show case with your URL + FTP + WP admin on our support system http://shinehelp.shinetheme.com the we can help.
Is this Airport Arrival auto filling problem be updated in the coming new release ?
Hi, I am interested in purchasing the theme, need few clarifications Activity, Hotel & Tours Booking
- Kids cost vary with age, do we have that facility? kids below 5, 5 and above
Please let me know, if we have means to achieve this
Thanks Shahan
Hello Shahan,
Our theme just allow pricing for children, infant not have option to set below 5 or above yet.
Thanks
Hi Brad, Whether this theme can be made in 2 languages english and indonesian language and whether this theme can be 2 currency USD and IDR thank you
Hello joecad78,
Thanks and let me answer to you:
1. For use with 2 language you should use with plugin wpml.org
2. Currency you also can input in admin we have currency manager for this.
Thanks
Hi, your theme is very nice and well coded
- Can you add in tours.duration field type and tours package type like daily tours. with capabilitie to creat package like (Flight¨+Activity+Accomodation)
- When add new field type in settings, there is not add automaticly in submit form of user setting.
Thanks for your good work.
Thank you so much my friend.
About your suggestion:
- About tour duration: In version 2.0.1 ready have this. You can add time for daily tour yet.
- About tour package: yes we will create like this in future.
- – When add new field type in settings, there is not add automaticly in submit form of user setting. —>> Can you tell me more to contact@shinetheme.com then we will check for details?
we always open for everyone give us suggestions for improve our product better and better.
Thanks