8686 comments found.
Can other Plugins except bundle with Theme be used?
Hi! Sorry for delay and thank you for interest! 
Yep Uncode works fine with lot of plugins that are not bundled, just consider that there are more than 23.000 plugins out there (only free) and it’s not possible grant compatibilities with all. I hope this helps as much as possible!
Hi, I purchase your theme some time ago. I now am trying to delete the demo media using the button available in the Install Demo section. Unfortunately the button does nothing. Even though after pressing that button I got a message saying “all media has been deleted”, I still continue to see the images in my media library. I deleted my browser chache, and still the media is there. Please I need some help with this. Thank you.
Hi ulisescl! Do you refers to the blue gradient placeholders? Pretty odd, I searched now our Help Center database and found only 1 ticket from another users but unfortunately the users never replied back our suggestion so I don’t have a previous test case to give you a solution. In case if the problem persists please send us pvt message so we can check your installation otherwise you can delete them with the Bulk Select of WordPress (all demos media has the same name so it’s pretty easy to search only these elements=, let us know!
Hi, thank you for your response. I see all the files related to some plugins that where included with the theme as well as elements that are oembed ( I believe is the name ) such as stuff from flicker.com ( many of this, they look like a gray folder icon ), other things like uncode-installation-demo, ximbalo, tomalla, mackay, its just crazy the amount of stuff that has nothing to do with my blogging related media and I should be deleted with the button Delete Media from your Install demo section.
Hi ulisescl, so when you Delete Demo Media nothing happen? I tested now and it works like a charm, I can only thing about some server permissions that block the delete process. Are you also not able to delete them with the Bulk Selection, using the “Media Items” dropdown it’s pretty easy delete all medias in few clicks.
Hi, yes I deleted them manually, I had no option. I probably have some kind of setting that prevent the deletion to be completed. Its just time consuming to do this manually. I appreciate the time you took to answer. Have a good day.
Hi ulisescl and thank you for confirm! Anyway from next update you’ll have very few demo medias imported, even if the Delete Demo Media actually works for us and can only think about permissions.
Is it possible to modify core look of this template? I like the theme, but there are things that I will have to add manually, certain animations and functionality of blocks. I’m used to working with WordPress child themes. So I would like to know if this theme is open for adding child theme and sources are readable, and documented?
Hi Egoists and thank you for interest! You should have no problem, anyway first please note that there are also more options than the ones you see in the demos, in case you can check some configurations in our showcase: https://undsgn.com/uncode/showcase/, otherwise if you have any needs you can open a ticket and ask developers directly: https://support.undsgn.com/hc/en-us
Hi! Thank’s for lightning fast replay! My main concern is with accessibility of source files and availability for editing. I’m a developer and for this project I already have a design. Looks like your theme has most of what I need. To proceed with buying this theme, I need to be sure, that I will be able to make it look 100% as intended initially. So is the source available for modifications?
One more thing I’m interested in. Is it compatible with MultilingualPress plugin and do I have to buy this theme for each language? I have a multilingual site and I’m planing to use multisite (network) setup, in which every language is in separate site on Wordpress network. Thank you for replay in advance!
Hi Egoists! When you buy Uncode you have also all the source codes available, even if it’s not a good practice modified files directly, otherwise it’s better to use a child theme as first message. Yep Uncode is WPML certified: https://support.undsgn.com/hc/articles/214003905
For any themes you buy here on ThemeForest you are limited to build 1 single website, if they are hosted in different domains. No problem if your setup it’s hosted in the same domain, you can read more infos here: https://support.undsgn.com/hc/en-us/articles/115000880409
Concerning about the lightbox, i know ilightbox is used, however, i found that the fullscreen function is not really working in mobile, whereas it works in the original ilighbox wordpress demo, it there any fix for this? Thanks.
Hi paulleaf, don’t worry we can help and support if you have any problems with our products or there are some minor issue, if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi there,
We are live sometime now and still very satisfied with the Uncode theme!
But I keep trying to figure out how to speed up our homepage, which is rather heavy. It is a onepager with lots of elements (1 slider, 1 post module isotope, 3 post module carousels, 1 video) and it takes about 8 seconds to load. I tried to talk my client into splitting it up but he doesn’t want it.
So my question: does someone know a way to add lazy load to the carousels and/or content slider? It is just not necessary to preload all the images, just the first of the slider and 3d or 4th per carousel is sufficient. I would be glad even saving 1 second of loading time.
Ps I tried Revolution slider which has a lazy load, but this is still not very fast..
Hi GThys and thank you for appreciate Uncode! 
Without a direct check to your site it’s not easy to tell you exactly, for example there are some amazing tools that can super-reduce your images sizes. Anyway please check this article and in case show us your site preview so we can check better your scenario; https://support.undsgn.com/hc/en-us/articles/115004168269
Hey Guys thanks for the awsome Theme, is there away to Open Pages in a Lightbox?
Hi ruhdeltier and thank you for appreciate Uncode! 
No unfortunately this is not an option right now and it’s not something we can suggest an hack. If interested you can send us a feature request: https://support.undsgn.com/hc/en-us/articles/213714949
Hi! I’m interested in the Creative Studio theme, https://undsgn.com/uncode/homepages/creative-studio/. Is it possible to customize the homepage? For example to delete the ‘Awesome stuff’ and ‘Fresh news’ section? Or to add two columns of simple text?
Hi peter-pvm and thank you for interest! 
Yes you can do everything with this layout, add sections, remove sections etc, please check our showcase to get an idea of the flexibility (you can also find customisations based on the Creative Studio): https://undsgn.com/uncode/showcase/
Let us know if you need more infos!
Hello, i have a problem with a palette. The colors were previously showing in a palette, but now they are all white and even if I choose a certain colour nothing happens. I cleared the cache, system is working fine ( no red alerts ). The theme was also updated. I am attaching a link to a screenshot. Any help would be much appreciated.
https://ibb.co/dvYWawHi Multiso! Does this happen after an update? Some server changes? Have you saved Theme Options after the update? Let us know so we can help.
it was a clean wordpress installation. there were no server changes. I have saved Theme options. I also did a database reset to see if this is going to help and started with a fresh install. all plugins that are required are installed, but the problem remains.
Hi Multiso, if a clean installation it seems that you don’t have permissions to write on styles files on the server, please set proper permissions: http://undsgn.d.pr/GJrLTh/5ExniVxx and http://undsgn.d.pr/vYbeyo/2MYU945J
That solved it, thank you very much, you guys are awesome.
Thank you for confirm! 
Did you guys make some changes of the demo site? I try to look for some template exist before, but now disappeared..and some template seems missing elements, like the “Classic Agency” template, no background image for the slider now, before it has images and videos
Hi bobchou2! No we didn’t modify demo site in the last weeks and the Classic Agency is running smoothly from here: https://undsgn.com/uncode/homepages/classic-agency/
Do you refer to this demo?
Hi VladimirStep and sorry for delay! Yes you can modify adding both a caption (title or description) text and also change the gap between elements, confirmed. Let us know if you need more infos!
Hi guys,
Thanks very much for all the great support! I’m currently using a different theme but I’m not happy with it. So I’ve decided to go back to “Uncode Boxed portfolio Photographer” which is the best theme I ever had. I’ve set it everything up on Staging the problem that I’ve got is the Portfolio, I can’t get it to look like the demo? I’ve try everything with no success. Is any chance that someone could explain to me step by step how to get it to look like the demo please? Thanks very much for any help.
http://preview.themeforest.net/item/uncode-creative-multiuse-wordpress-theme/full_screen_preview/13373220?_ga=2.3663088.1524035957.1510230876-893041595.1510230876With some help I have manage to set up the page. The problem that I’ve got now is the Portfolio Categories menu are not showing?
Just to let you guys now that I’ve fixed the problem.
Hi AGFineArt and thank you for confirm!
Hi – I downloaded the theme quite a while ago and planned to use it later. I opened the documentation folder just now and it only has an html file linking to online support which because I bought it a while ago – I don’t get access to. Can you please provide basic documentation – I only think thats fair.
My shame has no limits – I’m an idiot
Hi bobgentle! Only support expires after 6 months, anyway if you have never used our support please contact us via private message so we can check what we can do for you.
Hi, is it possible to disable the mobile menu completely. I use a plugin for Mobile Menu. But can not deactivate the Mobile Menu (also the header and mobile menu symbol) via CSS.
Do you have a solution for me? I assume that many people have this question too ..
Thank you Andy
Hi! No this is the first request we have, it’s really not common, anyway try to paste this code in the Theme Options > CSS and let us know how it goes:
@media (max-width: 959px){
.menu-wrapper {
display: none !important;
}
}
Any reason why the visual composers images all of a sudden don’t fit in mobile and are sometimes transparent? This started to happen out of the blue.
Issue is happening on a friend’s website: www.normaakkelian.com
From what I remember, this used to work fine (images fit on mobile, or at least were zoomable) and were never transparent.
Hi pluralliberty! Unfortunately I really don’t understand, I don’t see any transparent images on your site, can you please upload a screenshot? The only thing I can think off that you have applied some modification. I also see that you are not using the latest version of the theme but it’s odd that something changed on this site without any action or possible new extra plugin. Let us know!
Hey, yea, i was thinking the same. I don’t see where I can upload a screenshot however. Also, I did not do any code change for this website, and haven’t added any new plugins since the time I had finished building the website. For example if you tap on the first image, the red rose, the photo is too zoomed in, and I can’t zoom out in any way to see the whole image. Same issue happens with a few other photos. Also, some other ones are too small, like the second photo (the one under the red rose) and I can’t pinch to zoom. (I’m not 100% sure pinch to zoom worked in the past tho).
Hi! Please upload some screenshots on your site or use some free upload services. We are not able to see what you refer accessing your homepage from mobile. Thank you!
Hi pluralliberty! First of all you are using a very old version of Uncode, you have 1.3.2 while the actual version is 1.6.4. Also the lightbox plugin was updated during time: https://support.undsgn.com/hc/articles/213454129
If you need to update please follow this: https://support.undsgn.com/hc/articles/214001205
Anwyay the fact you told that this happen at a moment, it’s possible the problem is also triggered by loading time. In fact the image with the sunflower is 3,4Mb that is generally the size of a whole page. You can also try to reduce the weight with some compression tool, this image can be less than 1mb with the same display quality. Let us know how it goes!
Hi, I purchased your theme, installed as the video instructed (all my server settings are reported as fine by the theme) but the demo does not install correctly
Hi DarrylEdw and sorry for delay! Don’t worry uf you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines so we can check privately and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hello Uncode! Any Offer during this Holidays guys!!!?? Thans very much!
Hi Kaddar and thank you for interest! Unfortunately we cannot help too much with this and I hope you can understand.
You Guys are awesome!
No worries – I’ll keep my eye on
Thanks!
Hi Kaddar and thank you for confirm! Yep check again next weeks 
where do I set the footer background color?
Hi rasthof, what footer you need to change? Do you refer to the copyright area or widget area?
Hi, I actually refer to both the copyright and the widget area.
Hi rasthof, the widget area is created with Visual Composer so it’s pretty easy apply any color or background: https://support.undsgn.com/hc/articles/214006005
The copyright is connected to the menu colors, if you don’t like you can change pasting a code like in Theme Options > CSS:
footer .footer-last {
background: red;
}
Thanks. Is it also possible to set it globally for all pages?
Do you mean the Widget Area or the code? It’s possible for both but don’t understand your scenario, if you can share your site preview this helps a lot understand.
Ive tried the Ajax Page loader plugin, but having some problem with VC not loading row setting etc.. What are the correct methods on page load that fixes this? Thanks!
Hi adrianmccool, Ajax Page load plugins are generally not easy to introduce on complex WordPress themes, you should check if this plugin as a method to refresh all JavaScript files on page load.
Thanks! yes there is a option for onload within the plugin, just need to know which scripts to load 
btw Wow that was fast support!
Uncode needs init.js and ai-uncode.js, scroll down the bottom of this page: https://support.undsgn.com/hc/en-us/articles/115004168269
Thanks! I have loaded them both, it shows they loaded correctly. But I should load some methods afterwards? Like UNCODE.initBox(); etc? There is only a few issues infact. The header image doesn’t load, the design options lik padding, margins etc do not adjust rows. Except for that, all is ok.
Hi adrianmccool, I’m sorry but it’s not easy to figure out without a check, anyway please note that I don’t know if this is possible, as anticipated it’s not supposed to work Ajax-based.
It almost works now. I run a few methods of UNCODE.
Like:
jQuery.getScript( ”/wp-content/themes/uncode/library/js/init.js”); jQuery.getScript( ”/wp-content/themes/uncode/library/js/min/ai-uncode.min.js”);
script = jQuery(“[id^=’script-’]”)[0];
UNCODE.initBox(); UNCODE.initHeader(); UNCODE.fixMenuHeight(); UNCODE.bodyBorder(); UNCODE.initRow(script); UNCODE.setRowHeight();
It fixes the header, but not the alpa on title within the header. For the vc row in page, no “Display setting” kick, how can I target the settings for a row or column etc? That is margin/padding etc.
Thanks!
Hi adrianmccool, have you refreshed also the init.js?
Hello! I am considering purchasing the theme I just wanted to see if it was possible to use the portfolio agency template, but also add a full-bleed image slider to the top of that page instead of the text that you have in the demo. Please let me know! https://undsgn.com/uncode/homepages/portfolio-agency/
Hi chryscoulter and thank you for interest! 
Yes you can modify any layouts and insert any sections you see in other demos, you can check the Uncode flexibility and more examples than you see in our demos in our showcase: https://undsgn.com/uncode/showcase/
Let us know if you need more infos!
Hi,
Do you have any news for the next version?
Thank you
Hi Madi_! Unfortunately we cannot release any public infos about updates, anyway it’s in the making and beta testers are testing now some new features. Are you waiting or expecting some new features that you would like to have in Uncode?