Hi yiorgos2 and thank you for interest!
You can set this page to be light or dark skin or if you want to create a custom project page in manual mode with Page Builder you can set any colors you want. Let us know if you need more infos!

Hi JMAdvertising! Please find here all the infos you need, unfortunately WP team changed core libraries in this update: https://support.undsgn.com/hc/en-us/articles/115005686945

Hi RickabyDesign! We are sorry about this problem but this is not properly caused by Uncode, otherwise about 30.000 websites out there should have the same error and I think all messages here should report the same problem (moreover this is one of the Envato top seller, first severely tested by Envato team): https://undsgn.com/uncode/showcase/
Since the site previously worked you should really ask your host what happen and what is now triggering the issue with your server. In my opinion if they have changed some settings they should notify you about the changes. Anyway the official required WordPress PHP version is PHP 7 not 5.6 (but there are hundreds of users that use Uncode with older version too without a single issue): https://support.undsgn.com/hc/en-us/articles/115000560529
As told you need to ask your host what they changed and why a site that worked before it’s not broken and replaced by a message triggered by server settings.

ps: at least as your host to send you the exact problem they trigger now (since I suppose it worked), so if they changed something they can also read in the Log files the possible errors and why they not accepts now codes that worked before.

Hi Talbarz! Yes this is pretty easy there also dedicated plugin that make the migration a breeze: https://wordpress.org/plugins/all-in-one-wp-migration/

Hi humdating, paste this code inside the Theme Options > CSS and adjust to your needs:

@media (max-width: 959px){
.plan .plan-price .price {
    font-size: 26px;
}
}

Hi jessyvdv! Please note that when you set a blog page in WordPress you revert back to the original WordPress template files hierarchy, this mean that you need to set your layout by the Theme Options > Posts, please review this docs how to create custom blog pages with the Content block method and the introductive video tutorial: https://support.undsgn.com/hc/articles/213459549 – https://support.undsgn.com/hc/articles/214006505
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! Thank you!
https://support.undsgn.com/hc

Hi, use this code inside the Theme Options > CSS to modify it:

.woocommerce span.soldout {
    background-color: black;  
    font-size:16px;
}

Amazing thank you!!

Hi Brenton40 and thank you for confirm!

You may remove this comment. I finally figured out the issue – for BG cover to work properly in IE, I had to specify 100% width and height in the video (Chrome, FF seemingly doesn’t require this.)

Hi and thank you for confirm!

Hi madcatwebdesign and thank you for confirm the cover image works as expected!

Hi Egoists! We are sorry about your report about our support. Can I kindly ask how is disappointed too?

A. In the first ticket “Content block accordion” you plan to use a row with four columns to create a kind of a accordion. Content will be in those columns. At the beginning only the image would be shown. When hovered over or clicked, other panels would spread making space for full content of said column… Please note that this is not something you see in our demos and this require a complete code rewrite.
Anyway to target a column you can simply insert a class name to this element, this is the simple method (otherwise any developers have it’s own approach based on the task): http://undsgn.d.pr/kPmCva/3JRlGqIo
Our agent Nikolay suggested to inspect the DOM structure with the Chrome Developers tools, we confirm this is the best method if you are looking for advanced customisations that are not part of the native options set.

B. In the second ticket “Switching Tabs with JavaScript” you plan to use an advanced dragable slider, to switch between Tabs. You asked a bunch of questions about how you can modify the native tabs of Uncode to transform them in a new layout and new behaviours. This is something that fails outside the license terms and correctly Nikolay suggested to check for some customisations services.

Please review the support item policy terms. Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page:
https://themeforest.net/page/item_support_policy#whats-not-included-item-support

I understand that you didn’t ask us to do it but suggest a step guide requires a few developers hours that are not part of the support terms.
We are always happy to suggest small CSS modifications but you are asking detailed infos to completely modify advanced JavaScript modules such as tabs or accordions. This must be evaluated by the developer that will implement the custom changes you need.
If you are not happy with the purchase it’s not a problem to offer you a refund, so you can choose another product that is compliant with your requirements, but what was replied by the Support Team seems to me correct if I have questioned your requests.

It’s obvious: 1. Neglectful attitude. Judging by replay, manager didn’t read the question. Just threw back something vaguely related. 2. Incompetence. When asking further questions, manager couldn’t answer anything past the interface labels. 3. Outright lying and misleading. If you don’t know, then ask someone who does. Don’t instead say it’s impossible or give false information. 4. No documentation past the labels you can read on interface anyway. When you write “It’s a height of an element” about field labeled “Height”, it’s useless. About correspondence with your support I state my question clearly and in detail, providing a context. I don’t use abstract terms to describe technical questions. So I expect a clear answer. A. That’s a lie. He pointed me to w3schools website and didn’t provide information I clearly asked for. Specifically class of the element that I can use to style it in my child theme. Suggesting to” inspect the DOM structure with the Chrome Developers tools” literally means to go and find it myself. That is exactly the attitude I’m talking about – refusal of support. I don’t get your point about Demo. So what are you saying? That you can’t do anything outside of what is shown in a demo? That makes this template pretty useless for any professional use. FYI I did it without “complete code rewrite”. Just some styling and a bit of JS. It can be seen on actual site. So turns out I already know your product better then you and your support. And even if I did completely rewrite code. So? Is there a limitation in agreement on how much I can modify? B. And lie again. I asked of a function name that is used to hide and show tabs. That’s it. Answer is one word. That simple. And again, I had to find it out myself. Which I did and it works as I intended it to. Sorry if I don’t see how technical support falls outside of support. Again I never asked you to modify anything, so you are just contradicting yourself. Plus I specifically asked about these modifications before I bought this template. It’s easy to find them here in comments. I would post my tickets as well, but my access is cut off. I lost enough time with your support and template quirks and bugs, that I couldn’t afford to start from scratch any longer. I have my contractual obligations which I respect. You can be sure, in future I will do exactly that, already am actually – chose another product from another company and suggest others do the same.

Hi Egoists! This is really a blast from the past, impossible to recover the point on a discussion of exactly a year ago, I just say that you have opened 6 tickets on our Help Center and each of these tickets has never had your answer, so you could simply answer if the proposed solution did not suit you . You are not happy ask for a refund.

Hi, if anyone has strange problems after updating WordPress 4.9 and after updating to Uncode 1.6.4.1, note that there is a known problem with this version of WordPress with some languages like “de_DE-formal”. You can find more information on the official WordPress site (the error is not related to Uncode). In the moment, please use English as a fast solution: https://core.trac.wordpress.org/ticket/42574

Thanks for help. Bug detected. Workaround (with english language) works so far. Waiting for a WP Update.

Hi and thank you for confirm! Yes they just know about this and I think the patch will come pretty soon.

First be sure you have updated with the theme also Visual Composer and the Uncode Core plugin. Then note that you have some cache plugin installed that create the issue, the plugin is not active when you are in the admin mode, so you don’t have the issue, please clear your cache system and deactivate this cache plugin (I don’t what it is): http://undsgn.d.pr/J8l1Ga/4NfaRSC8

IT WORKED!!! THANK YOU SOOOOOOO MUCH!!!! Very happy customer!

Thank you for confirm!

Hi innoflyer! Have you also other parameters in the URL? Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! Thank you!
https://support.undsgn.com/hc

Hi Sunday_lab, this mean that you can build multiple installations on the same domain only, for example you can install the theme multiple times in the same domain, ex: www.mysite.com, www.mysite.com/another-installation-1,, www.mysite.com/another-installation-2… I hope this helps!

Thanks! this make clearly

Thank you for confirm!

Hi team_krill! If you have some issues after the WP 4.9 update please follow: https://support.undsgn.com/hc/en-us/articles/115005686945

Hi! You can download the new updated version of Uncode 1.6.4.1 with the WordPress 4.9 compatibility fixes: https://support.undsgn.com/hc/en-us/articles/115005686945

Hi ruhdeltier! No sorry this is not one of the actual option at the moment and there is not a quick code I can suggest. Anyway it’s interesting suggestion, you can send us a feature request if you want: https://support.undsgn.com/hc/en-us/articles/213714949

Hi, please find more infos here: https://support.undsgn.com/hc/en-us/articles/115005686945

Hi! You can download the new updated version of Uncode 1.6.4.1 with the WordPress 4.9 compatibility fixes: https://support.undsgn.com/hc/en-us/articles/115005686945

Ciao, what are the pages affected and what are the specific elements affected? Sorry but from here everything is playing nicely. For example in header you have Slider Revolution, this mean Uncode codes are not applied here. Anyway if you search for speed and good optimize plugin please follow: https://support.undsgn.com/hc/en-us/articles/115004168269

This Page is currently affected on tablet right now and was affected 30 minutes ago on the pc as well: www.vectis.it/case-history. By looking inside, i see that something like “pagespeed” plugin is used, but i don’t find it in the list of plugin in the admin panel.

Hi lucabox! Yes there is a plugin that add some extra codes, do you have some cache plugins? Try to deactivate all extra plugins or at least deactivate the Async method just to workaround the issue.

Is there no way I can set it so the featured image shows there by default?

Oh, ignore that. Sorry, I didnt see your screenshot

Thank you for confirm!

Hi! Just a quick update: after the WP 4.9 update Visual Composer is affected by this issue in Firefox, if you are in a rush please try to use another browser. We’ll publish a fix or a patch update time tomorrow. Ref: https://wordpress.org/support/topic/cant-edit-pages-after-wordpress-update-to-4-9/

Hi! You can download the new updated version of Uncode 1.6.4.1 with the WordPress 4.9 compatibility fixes: https://support.undsgn.com/hc/en-us/articles/115005686945

Wow! You are the best support team ever!!!!!!!!