19077 comments found.
Hello Sir, we are not able to update data on home page by using content builder..
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi there, I have some problems with this portfolio page.
1- How can I fix the header of this page? The Portfolio picture and some pattern is overlapping the logo. 2- How can I change the title “Relate posts” 3- The decorative bottom Image bottom should be below the Related posts not above. How can I fix that?
https://www.levantsweets.co.nz/portfolio-item/cake-story-1/Thanks a lot.
Hi, I managed to fix point 1. But please help me fix below-mentioned point 1 and 2.
1- How can I change the title “Relate posts” 2- The decorative bottom Image bottom should be below the Related posts not above. How can I fix that?
https://www.levantsweets.co.nz/portfolio-item/cake-story-1/3- In below link I want to add product gallery but when I add the portfolio items it opens the image into a separate page. I just want the image to pop out just like an image gallery. I can do that through image gallery too but I want to have filters to have different categories just like a portfolio. If I change the portfolio link behavior to pop up image this will change portfolio behavior throughout the website.
I want the cake stories in this section to show description when clicked but Image galleries to show just image but I want the filter thing to select different categories of cakes.
I hope you got it right.
https://www.levantsweets.co.nz/cake-story-2-2/Thanks a lot.
Hey,
1. All texts, you can change under BeTheme Options > Translate > Blog & Portfolio section.
2. We are sorry but it is not possible to change its position because Related Posts section is out of the Muffin Builder.
3. To open items in popup, you need to use Gallery item because there is no other way/item to achieve what you want.
Best regards,
Muffin Group team
hi
1- This will change the text in the whole website, but at different places, there is supposed to be a different name. i.e. Related Cake Stories, Related Designer Cakes and etc.
2- This is strange, this is a kind of limitation which you should work on. Everyone will use related posts and if it is not segregated properly then it is of no use.
https://www.levantsweets.co.nz/portfolio-item/cake-story-1/3- I understand that but using the gallery item I cannot use the filter of categories which can be done in portfolio. I want to make different categories of images and want to use filter for them. How can i do that?
Thanks
1. This is the only way to change this part of text and there is no other way to do this.
3. Then you need to use Portfolio item but you will not be able to open images in popup or you can create Portfolio page and under BeTheme Options > Blog, Portfolio & Shop > Portfolio section change Project Link option to popup.
Hello, I understand that my support expired, I just need to ask a simple question.
how can i change this border color which is inline code
https://i.imgur.com/jCy8QyJ.jpg thanks in advanceHi,
This color is set in Item Option. Please edit this page in your wp-admin, and edit a Hover Color item.
More info can be found in our documentation:
http://themes.muffingroup.com/be/theme/shortcodes/content-elements/#hovercolor
Best regards,
Muffin Group team
thank you ♥
You are welcome! 
I noticed the Mobile still displays the BeSurfing | Best WordPress theme for Surf Shops. How do I change this? It is ok on my normal browser but when I list a link in Slack it shows this info instead of my own Meta… Thanks!
It also doesn’t show the Info if you post it on Slack as it does on the Mobile may be a bug?
Hi,
Please send us a link to your page we will check if meta description and other tags are ok.
We do not know precisely how the Slack works, but big sites like Facebook use own robots to get sites description. It may take some time to refresh your site metadata.
Best regards,
Muffin Group team
Ok, thanks. So, to change the default description, please go to BeTheme Options > SEO section and change.
Hi there, I want to show the social icons on the left/right side of the page and they should scroll as the page scrolls down. how can I do that? Thanks for your help.
https://www.levantsweets.co.nz/homels-new/Hi,
There is no such option in the theme. Please use one of free wordpress.org plugins, e.g.,
https://wordpress.org/plugins/fuse-social-floating-sidebar/
Best regards,
Muffin Group team
if I choose a preinstalled theme, why do you ask me to sign up? I’m already registered and I bought the topic on theme forest. Also if I put the purchase code tells me it is already used. Can you help me?
Hi,
All requests concerning license registration must be send thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
Please send us temporary wp-admin access, and we will check it for you.
Best regards,
Muffin Group team
Dear friends, can I say that I can find the .pot file to translate into Spanish? I want to translate with Loco traslate and he gives me this message:
Missing template
This bundle doesn’t define a translations template file.
Loco can sync directly with the source code, but this can be slow if there are many files.
Hi,
All theme translation files are located in betheme/languages.
BeTheme has built-in translation field in Theme Options > Translate.
Please turn off Enable Translate option if you want to use .mo/.po files for more complex translation.
Best regards,
Muffin Group team
Hi, I’m looking at updating my website using your theme. I already use the Kallyas theme that I bought from Themeforest.
I want to replace the Kallyas theme with yours but I don’t want to destroy the rankings etc that we have now. I need to keep all the urls the same when I change the template. I noticed in the shop demo that all the products have a ‘product/xxxx/’ in the link where as in my current website they link is ‘shop/xxxx’.
Will all the images, blog posts etc transfer ok?
Hi,
Yes, you will keep your media files in WP Media library, pages and posts.
However, if you previous theme uses page builder, the page content will not be visible in Muffin Builder.
You can set WooCommerce permalinks in Settings > Permalinks.
Thanks for your interest in Be!
Best regards,
Muffin Group team
We need a Black Friday deal
Hi,
Thanks for your interest in Be!
Sorry, but we do not plan Black Friday discount at this moment.
Best regards,
Muffin Group team
Hi guys, I made all settings ion my hosting service to have the system status ok. However, status systems gets 2 errors: 1- PHP Time Limit: [?] 120 – We recommend setting max execution time to at least 180. See: Increasing max execution to PHP 2- PHP Max Input Vars: [?] 1000 – Max input vars limitation will truncate POST data such as menus.
The backend is working bad and it’s not supporting some plugins… how can i solve this?
Hi,
Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings.
For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
Please describe your problem, so the email support knows where to look.
Best regards,
Muffin Group team
This is ridiculous, and whats is the point of putting all the templates and i can only use in one domain? .... really wasted! Can you refund my cash since The gem themes you can use many templates at a time.
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only.
https://themeforest.net/licenses/standard
If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build.
This applies to all themes on this marketplace and there is no other license available.
Best regards,
Muffin Group team
Hi,
How can I decrease the font size for the email address on the contact page, so that it fits on the mobile version? (https://accutech.com.sg/contact/)
Also, how do I edit the responsive version (iphone,ipad) of the web?
Thanks!
Hi,
Please create a topic on our Support Forum http://forum.muffingroup.com/betheme/ and our support team will help you.
Responsive CSS is located in css/responsive.css file.
Best regards,
Muffin Group team
Ok, can you delete my comment then? Thanks
Hi,
Sorry, but Envato does not let us delete comments
Best regards,
Muffin Group team
Hi there, I’m fairly new to wordpress. It says that there are 2 updates within your theme (Layer Slider WP and WPBakery Visual Composer). How do I update these plugins? I’m having trouble with it.
Hi,
To update bundled plugins, please go to BeTheme > Install Plugins.
Please make sure that your theme is activated.
Best regards,
Muffin Group team
I just intal on a test site and delete without deregister but i put the purchase code in older site and now i cant put the code on new site, can you help me? Tks a lot
Hi,
All requests concerning license registration must be send thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
Please attach your license key in the message.
Best regards,
Muffin Group team
Done. Tks a lot!
Hello, is there some size limit for image upload?
Hi,
No, we do not limit size for image upload
Best regards,
Muffin Group team
Hi we would like to purchase the theme but we would like to know first if it supports outsourced icons and if we can do the hosting (We are a CSP provider)
Thank you 
Hi,
Can you please provide a more detailed description because we do not know what do you want to achieve.
Best regards,
Muffin Group team
Hi,
We are considering to buy your theme but we have two issues:
1) Could we insert in it icons of our likeness and not use the default ones? 2) Could we decide where to do the hosting?
Thank you in advance
Hi,
1. There is no option to add custom icons. It requires file customization.
2. Yes, you buy only theme files and license, and you need to use your hosting.
Please make sure it meets WordPress requirements:
https://wordpress.org/about/requirements/
Best regards,
Muffin Group team
Hi muffingroup-Team, I have a licence for a domain. Now would like to put on several subdomains with the same subject.
Example: domain-a. de subdomain1. domain-a. de subdomain2. domain-a. de
If I use the purchase code, however, with the subdomain, comes that the purchase code is already used. What I’ve to do? Do I need for every subdomain an own licence?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
If you want to use one license on many subdomains, please create WordPress Multisite:
https://codex.wordpress.org/Create_A_Network
You can create as many subdomains as you want within single network.
Best regards,
Muffin Group team
Getting 406 Mod Security generated error: http://www.bundyl.com/contact-us/
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hello, I understand that my support expired, I just need to ask a simple question. Your minimalist mode from be theme option, the third one to make it without header space, could you set a different minimalist setting for an individual page?
I’m struggling with revolution slider combination with minimalist mode on without header space. Look here for an example http://bit.ly/2zpQlgD
You can see my revolution slider won’t fit the browser window, because I added 100px top padding to make space between the top browser window and revolution slider.
I can’t change the minimalist setting to off/with header space because it will affect my other pages a lot. I need to set my http://bit.ly/2zpQlgD to fit the browser window, so it won’t be scroll-able.
Just a simple question, could you set different minimalist mode on each page without changing the global setting?
Hi,
There are two options to decrease fullscreen height in Revolution Slider:
https://prnt.sc/hdqrpx
Best regards,
Muffin Group team
Thanks, will try this.
The purple cow Digital Advertising Agency likes these https://bit.ly/morinek
Hi,
Please provide a more detailed description, because we do not know how can we help you.
Best regards,
Muffin Group team
