28291 comments found.
Hi, when trying to move a text block in a banner I succeed for desktop and mobile view. Tablet view does not allow me to move the text block around in UX builder
Hi there,
Please update your theme to version 3.4.2 and check again.
it is version 3.4.2
Hi there,
Please shoot an email via support and we’ll look into it.
Hey. Great Theme. Wp craken fixed the infinite scrolling bug like you told me. Can I change Font text of Blog Posts individually (like in Divi), or I only can change the h5 font for all blog posts? Thank you.
Hi there,
I’m afraid there is no setting to change the the font for individual blog posts, you might need a bit of customization for this. To change the h5 font for blog posts will need CSS
Hi, I saw flatsome studio functionality runs through a third website plugin, importing things from its wp installation. Are u wondering about sell that plugin in the future to let us to do our own pre-made blocks to let the user to import it?
And about the footer and header, when will us be free of wordpress default customizer through flatsome editor? I know there are some php directives we could set global regions through…
Im planning to buy some more licenses soon, but I`m wondering about buying the extended license if I could set my own pre-made blocks in a way like flatsome studio shows it…
Thank you very much! 
Hi there,
I will pass this by the development team for advice.
Hello, I created a page and added accordion element. When I click from other browser – accordion element is not working, but if I open from browser where iIm logged in its working. Look at here please – http://prntscr.com/hf4pr3
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
I put this in my cart when it was on sale, before I could checkout the price went up. Can I get the Cyber Monday price?
When I do a live preview just now – a pop up comes in on the right say on sale $39. Come on now.
Hi there,
There was a slight glitch with the systems and the sale is still on until Monday 27 nov 2017 14:00 UTC
Hi Guys, I added a the bulk discount plugin for bulk discounts in Woocommerce. But the cart is not updating the total price. The discount works but the total price shows the price without discounts. When I refresh a few times it works. Is there a way to update it faster with Ajax or smthn?
Thank you
Hi there,
I’m afraid this is not a theme issue and hence you might need help from the plugin developers.
No matter what I do I cannot make the images in testimonials have the same distance on top and below. I have tried making banners bigger and smaller. They seem to change position based off the text length. Can you please help with a code, so that they are all starting just a little bit off the top with the same distance? https://imgur.com/a/dxip6
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.page-id-674 .col-inner.box-shadow-3 .banner{ height: 700px }
Calculation error/bugs on subtotal at open cart dropdown/off-canvas sidebar Example: Item 1 – $7.90 Item 2 – $8.90 Subtotal = $0
Tested a few times and have checked other plugins. I notice it happen recently.
Screenshot: https://www.dropbox.com/s/ufgk8b1uaee9lar/Screenshot%202017-11-25%2016.22.28.png?dl=0widget_shopping_cart (dropdown/off-canvas) display the wrong subtotal amount. However on shopping cart and check out page the subtotal is correct.
Hi there,
Please shoot an email via support and we’ll look into it.
Hi! How to connect my own font?
Hi there,
Please see this guide http://docs.uxthemes.com/article/224-add-custom-fonts-to-flatsome
Hi, the theme is missing the hentry microformats.for author and updates This is very mandatory for google SEO and needs to be fixed asap with an update of the theme.
Hi Mike,
Structured data is not handled by WooCommerce and not the theme.
hi i want to know if i sell theme how can i do Price Comparison with amazone ebuy ali Aliexpress ? the theme support that ?
Hi there,
You will need a plugin for this. Check out https://wordpress.org/plugins/pricemesh/
The theme does not have breadcrumbs and related posts for blogs, which is a big mistake, and I need those two
Hi there,
You can add this using Yoast BreadCrumbs https://kb.yoast.com/kb/implement-wordpress-seo-breadcrumbs/
How do I get support? Having trouble with this theme now.. Thanks
Hi there,
Please shoot your queries via support and we’ll look into it.
At last you have done best by adding Flatsome Studio.. the most awaited feature of Flatsome. Thank you very much for your team!
Awesome
Happy Building with Flatsome.
Hello! I have 2 big problems: 1) When I try to open accordion in quick view it is not working (https://ciubotarubogdan.ro/buckle/shop/) 2) I have cleaned cookies, deleted all temporary data and so on. I am logged out and I am accessing website (a different link) from incognito. When I go hover footer, it shows me the option to edit block (https://ciubotarubogdan.ro/buckle/wp-content/uploads/2017/11/hover.png). Website is migrated from first link, nothing changed. When I am logged in, the first button is blue.
2) Second problem solved, it was a caching problem. Please investigate first one.
Hi there,
This is a bug that I have shared with the development team.
Hi, We use wpml to translate our website.. On desktop, we can see the language switcher in the top as expected.
On responsive however, we cannot figure out how to change the languages.
Could you please advise
Thank you
Hi there,
Add the language element into the mobile view via the header builder http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder
Thank you, worked well 
Color picker does not work anymore on WordPress 4.9
Hi there,
Please ensure that you are running the latest Flatsome version 3.4.2
I am struggling to find out how to change the link for the logo. It goes to my blog at the moment and I want it to go to the home page,
Hi there,
Please set your front page as the home page in WP-Admin > Settings > Reading
I see Instagram shared icon not at WooCommerce Product Page
how can I do it?
Hi there,
Instagram does not support uploads via API. The only method Instagram gives its users to post is via their mobile app.
hi, when i register my website as a newuser or i bought something, why i didn’t receive any email from my website? thanks
Hi there,
This is more of a WordPress issue other than the theme, please see how to fix this http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/