28303 comments found.
hi, i bought WooCommerce All in One Currency Converter , can i add their shortcode to header? thanks
Hi there,
Yes 
You can use the HTML element for this in the header.
Hello, i would like to have your suggestion please. I want setup the Theme if i install the Child theme is already everything or must do any changes? Also if i install the main theme then i will have any problem with the updates? Thanks
Hi there,
After you install the child theme you are all set to make your customizations without worrying that they’ll get scraped off by updates. It is recommended that you have the child theme so as to safeguard your customizations.
Please note that the child theme inherits functionality from the parent theme and hence requires that the parent theme be installed.
Hi, I like this template but I have two questions: 1- It is multi-currency and compatible with WooCommerce Currency Switcher 2- My product images are smaller (250×250px). Can the theme be adapted to that format? Thanks
Hi there,
1. The plugin should work well with theme, however, please note that we have not had any compatibility tests with the plugin and hence you might need some styling.
2. The theme does not handle images, these are handled by WooCommerce and they have a setting where you can customize the product images sizes to fit your needs.
Hello! I’m unable to update anything from my UX builder.. Changes are never saved.
Hi there,
Please try the following fixes.- Update to Flatsome version 3.4.2
- Please check your plugins by doing a plugin compatibility test.
- Ensure that you are running at least PHP and MySQL 5.6.
Hi I want to change color of menu , how can i do it ? I use custom css but I can not Could you help me ? and how about background for all of website ? could you help me about this ? Thank you
Hi there,
1. To change the color of the menu, use this CSS
.nav-dropdown>li a{ color: red; }
2. To change the background of the website, go to Theme Options > Layout > Background Color
Hi again use this css in custom css ? I use it but I can not see anything and about background I change it but can not see any change
I have the last version and selected Cart Style as “Link Only”, but it still has off canvas on mobile. Please figure it out. Thanks!
Hi there,
Please clear your cache and check again.
I checked and It doesn’t matter with cache.
Hi there,
Please shoot an email via support and we’ll look into it.
Hi – is it possible to make a header sticky on scroll, but with no animation? I just want it to be fixed at the top of the page, no shrinking etc.
Also -is it possible to make a header transparent? I’m aware of the transparent header page template but that makes the body content align with the very top of the page, not below the header. It’s not possible to set an rgba() colour on the normal header.
Hi there,
1. In regards to the sticky header. I’m afraid we do not have a setting for this.
2. Yes It’s possible to set the header transparent in Theme Options > header > header Main > background color
Hi, I have suggestions on UX Builder. You have the feature “copy options” but I think you should also add a “copy element” feature in UX Builder and the “ajax tab to load product” feature instead of the tabs.
And how to set default order by date in shop page?
Hi there,
Please place the feature request here https://uxthemes.canny.io/flatsome.
Set the Default product sorting to Sort by most recent in WooCommerce > settings > products > Display.
No special offers for Cyber Monday? 
Hi there,
We have a ongoing Cyber Monday sale that will be ending Monday 27 nov 2017 14:00 UTC.
Hi there,
Please provide the code to hide filter on Sub-category page.
Regards
Hi there,
Please note that we do not offer customizations.
In your website at http://flatsome3.uxthemes.com/ you mentioned that there’s a sale with the price reduced to 39USD.. but when I clicked on it themeforest is showing the original price of 59USD? How do I get the discount?
Really sorry about that. There was some “cache” on the website that had not been updated. It’s fixed now!
We’re having a Cyber Monday Sale now btw!
Hola solo tengo un problema con la actualizacion del Woocommer ya en el modo de registro automatico con el ” FACEBOOK y el GMAL ” me sale un error y quiero saber como solucionarlo gracias
Ok estuve viendo algunos tutoriales como crear la APP de Facebook pero no veo ningún tutorial actualizado del 2017 tendrá una un tutorial actualizado del 2017 sobre como ” developers.facebook.com/ ” para solucionar este problema que tengo Gracias
Hi there,
Please try this plugin https://wordpress.org/plugins/yith-woocommerce-social-login/
Gracias por responder puedo seguir confiando en su proyecto, Pero aun sigo co el problema de FACEBOOK y me sale el error ””” No se puede cargar la URL: El dominio de esta URL no está incluido en los dominios de la aplicación. Para poder cargar esta URL, agrega todos los dominios y subdominios de tu aplicación en el campo “Dominios de la aplicación” en la configuración de la aplicación. ””” Como puedo solucionarlo Quedo atengo a su respuesta gracias.
Awesome Thank you for letting us know.
Hi, when trying to move a text block in a banner I succeed for desktop and mobile view. Tablet view does not allow me to move the text block around in UX builder
Hi there,
Please update your theme to version 3.4.2 and check again.
it is version 3.4.2
Hi there,
Please shoot an email via support and we’ll look into it.
Hey. Great Theme. Wp craken fixed the infinite scrolling bug like you told me. Can I change Font text of Blog Posts individually (like in Divi), or I only can change the h5 font for all blog posts? Thank you.
Hi there,
I’m afraid there is no setting to change the the font for individual blog posts, you might need a bit of customization for this. To change the h5 font for blog posts will need CSS
Hi, I saw flatsome studio functionality runs through a third website plugin, importing things from its wp installation. Are u wondering about sell that plugin in the future to let us to do our own pre-made blocks to let the user to import it?
And about the footer and header, when will us be free of wordpress default customizer through flatsome editor? I know there are some php directives we could set global regions through…
Im planning to buy some more licenses soon, but I`m wondering about buying the extended license if I could set my own pre-made blocks in a way like flatsome studio shows it…
Thank you very much! 
Hi there,
I will pass this by the development team for advice.
Hello, I created a page and added accordion element. When I click from other browser – accordion element is not working, but if I open from browser where iIm logged in its working. Look at here please – http://prntscr.com/hf4pr3
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
I put this in my cart when it was on sale, before I could checkout the price went up. Can I get the Cyber Monday price?
When I do a live preview just now – a pop up comes in on the right say on sale $39. Come on now.
Hi there,
There was a slight glitch with the systems and the sale is still on until Monday 27 nov 2017 14:00 UTC
Hi Guys, I added a the bulk discount plugin for bulk discounts in Woocommerce. But the cart is not updating the total price. The discount works but the total price shows the price without discounts. When I refresh a few times it works. Is there a way to update it faster with Ajax or smthn?
Thank you
Hi there,
I’m afraid this is not a theme issue and hence you might need help from the plugin developers.
No matter what I do I cannot make the images in testimonials have the same distance on top and below. I have tried making banners bigger and smaller. They seem to change position based off the text length. Can you please help with a code, so that they are all starting just a little bit off the top with the same distance? https://imgur.com/a/dxip6
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.page-id-674 .col-inner.box-shadow-3 .banner{ height: 700px }
Calculation error/bugs on subtotal at open cart dropdown/off-canvas sidebar Example: Item 1 – $7.90 Item 2 – $8.90 Subtotal = $0
Tested a few times and have checked other plugins. I notice it happen recently.
Screenshot: https://www.dropbox.com/s/ufgk8b1uaee9lar/Screenshot%202017-11-25%2016.22.28.png?dl=0widget_shopping_cart (dropdown/off-canvas) display the wrong subtotal amount. However on shopping cart and check out page the subtotal is correct.
Hi there,
Please shoot an email via support and we’ll look into it.
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