26988 comments found.
After updating the theme to version 8.2, there was a problem with the captions to the pictures. The text is not transferred, but is written in one line. Example: http://joxi.ru/12M6kOgC4bp0jA
I found out that this is a theme problem with WordPress 4.9. If you put any other theme – everything is fine. As soon as you activate the Newspaper – the troubles begin with the captions to the pictures.
Hello,
Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.
Thank you! Bogdan B
Hi guys, great theme, thank you!
Is there a way to crop the featured image of the post to a fixed height. I mean, I want all my featured images (from DEFAULT SITE POST TEMPLATE) to have the same height and be cut center top.
All the best!
All I want to know is where are the image sizes located, in which php file, thank you.
Hello,
If you want to change the way the theme crops images, please check the theme api: https://forum.tagdiv.com/api-thumbnail-introduction/ but before altering the thumbnails, please check the demo and see if your thumbs are any different from here: https://demo.tagdiv.com/newspaper/ you may be experiencing a thumbnail issue that does not reuire altering of the php files. If your thumbs are different than on the demo, please open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/ and provide a link to your site so we can inspect it.
If you have any further questions please open a new topic on our official support forum. The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello!
I tried registering at https://forum.tagdiv.com/register/ and gave “This code is registered with another account”.
I have a problem with the template, where should I send the details of the problem?
Hello izojunior-bluepex,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and your item purchase code so we can identify it.
Thanks for the message! Catalin L.
HI how can I have two different color of H2 and H3 headings?
Hello nav26rail,
In this case, you should use a bit of CSS code for adding this functionality. For example, you can try using the code below and place it in Theme panel -> Custom CSS area.
The code is ->
h2 a { color:red; } h3 a { color:pink!important; }
This is just a simple example. If you need more assistance you should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.
Thanks for the message!
Catalin L.
HI, this does not work. I have put – h3 a { color:blue!important; }
URL – https://healthyy.net
I want the h3 colour to change in Posts it seems to have done it on category pages etc. and not on Posts
Please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newsmag/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello, I need to add custom script just above the in the header.php but I cant find . Any help please?
Hello,
Header.php is found in the main theme folder https://www.screencast.com/t/vsdMiTPKyJHA
Thank you! Bogdan B
Thanks for you answer, I did a mistake in my last message, I mean I need to add custom script just above /body in the Header.php but cant find the /body
Hello, I’ve purchased this theme. I want insert in a page a video playlist from youtube, but after I’ve inserted the youtube ID, the block is black and without videos.
Hello,
Please use this guide to properly implement a youtube playlist: https://forum.tagdiv.com/video-playlist-2/
Thank you! Bogdan B
Hi: before buying the template i would like to ask whether is compatible with fusion builder and which html elements (features) include? Or works only with posts?
Thanks, 4aLifeTime
Hello,
Thank you for your interest in our theme. The only builders compatible that we can recommend are our own tagdiv composer and wpbakery visual composer. We have not tested any other builder. The pages builders work only for pages, not for posts. As for the full features of the builders, I cannot provide a list as there are many, many elements in both builders. Please try this guide: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you! Bogdan B
Hello. I have a question: how do I update the theme without losing my settings? Thanks
Hello,
The settings are not lost after an update. Please use this guide to update properly. https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you! Bogdan B
An instant articles RSS feed generator we installed on WP is getting punctuation characters (Commas, periods, quotation marks) from our articles encoded as in the following lines:
para el mexicano Javier ‘Chicharito’ Hernández,
lesionado. Estoy triste, pero espero que podamos recuperar la senda del triunfo lo antes posible”, apuntó.
How can we fix this?
(Tried the support forum but no answer)
Hello,
Sorry but we have not tested any rss solutions with our theme. The only tested and recommended plugins to use with our theme are these ones:
WP Super Cache- caching plugin Contact form 7- used to make contact forms bbPress- forum plugin BuddyPress- social network plugin Font Awesome 4 Menus- icon pack, supported in the theme menus Jetpack- plugin with lots of features *it may slow down your site WooCommerce- eCommerce solution WordPress (Yoast) SEO- SEO plugin Wp User Avatar- Change users avatars WPML – multilingual plugin
Anything beyond this list is not tested and I cannot say for sure if it will work or not.
Thanks. Bogdan B
Hello! I have a problem, if I turn on the plugin TagDiv mobile theme, then there is an error. If I turn it off, then I can’t edit the mobile version. Please advise what to do?
Hello,
What error are your receiving? Please open a new ticket on our support forum at https://forum.tagdiv.com/forum/newspaper/ and provide an example of the error you are getting.
Thank you! Bogdan B
hello, i am not able to change the colours of text and backgroud in news ticker segment. it keeps back to normal (default) colour, i tried so many times with another colours, but its not workings. is this kind of bug or am i doing wrong? this is my site technoiliyas.com and also block header 1-default in global block header template(block setting) is not working properly when iam changing colours of block titles.
Hello,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
i am getting this line when i opened appearence>editor
” There are 4 errors which must be fixed before you can update this file. Update anyway, even though it might break your site? “
Hi,
Please open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/ and provide a screenshot of these errors. They are not theme messages. They could be from a plugin you are using.
Thank you! Bogdan B
Hello i want to purchase this theme but i need to know if this theme have the navigation button (Next – Back button on the post ) for the example post like “10 pictures of ….....” every picture on page with the next back button not pagination 1,2,3,4,5…... thank you
Hello,
Please check our theme demo here: https://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/ The next prev posts are shown like so: https://www.screencast.com/t/ZSAT5suM2k If you want to create a list type post, we provide smart lists: https://demo.tagdiv.com/newspaper/smart-list-style-1/ Please check under the features menu item
Thank you! Bogdan B
Hi, pre sales question, will be possible see at home page posts views in all articles?
Hello,
Sorry but our theme does not have an option to show the post views on pages in blocks. The post views are only available on post pages.
Thank you! Bogdan B
How do I adjust our form so the fields are closer together? If you notice on our example site (http://a31.e55.myftpupload.com/contact/) the fields are very spread out. Thanks for your help!
Hello,
Please add this custom css code in your theme panel under custom code:
.page-template-page-pagebuilder-title .wpb_text_column .nf-form-cont :last-child{
margin-bottom:5px;
}
Thank you! Bogdan B
How to remove website field from comment in newspaper theme??
Hello,
Please remove this code from here: https://www.screencast.com/t/hkE2S91EcHIs Leve the commas intact though like so: https://www.screencast.com/t/wCx0mEbbt
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
It won’t let me link a customer URL for an image. When I enter a custom URL it says “the image #2 could not be loaded”.
Hello,
This is because of the lighbox feature. the lightbox will not work with external links. The image must link to the image file if the lighbox is enabled. Please read this guide: https://forum.tagdiv.com/modal-window/
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello support, presale questions,
1. I need set up the container width size to 1170px, Can I put the container to this size? 2. The theme use Bootstrap or some grid system? 3. How customizable is the header/footer of newspaper theme? I need do the next web design, web development: http://i.cubeupload.com/CAvfQX.jpg is it possible do it, How customizable is the header/footer of newspaper theme?
Thanks for your answers.
Hello,
1. Unfortunately the theme width is not changeable. Our theme was built on a fixed width and the elements cannot accommodate an alternative width except for pages which can be turned full width.
2. Our theme does have a grid system but it;s custom made. it is not standard bootstrap.
3. Yes, that design is possible with our theme header and footer elements. Please check the documentation here: https://forum.tagdiv.com/header-styles/
Thank you for your interest in our theme! Bogdan B
Prepurchase Question. Are all the plugins FREE with this theme because I was gonna buy them but then I bumped into your theme. Please let me know asap. I don’t wanna miss this discount.
Hello,
All the plugins that we provide in the theme package are provided free of charge. No extra payment is needed beyond the theme payment except for the theme support which is limited to 6 months.
Thank you! Bogdan B
Thankyou. Good Job on this. It’s amazingly easy to use and I’m nearly done with my site after just an hr. Omg. I really love your coding. It’s so easy to understand. I really like the parts. Awesome theme tagDiv. You nailed it. Loving this. I’ll show it to my friends. Time to throw away this Crappy Garbage Razor crap.
A worthy instant 5 star:)
Thank you for your appreciation! Bogdan B
Hello, is there a possibility to get the dates of the posts? Thanks!
I already solve. Sorry for the comment. thank you!