Hi, I’m working on a website in localhost and I can’t find the shortcode button in the new post taskbar. On Jupiter 5 I could see it. What I’m doing wrong?

Hello,

After updating to the latest version of Jupiter on multiple websites there is a glitch where you make an update in the backend of the page, using Visual Composer, and the whole page jumps to the bottom of the page upon saving.

For example, I change a 1 column full width page section to a 2 column. As soon as I click the 2 column layout option, the page jumps to the very bottom of the page. This happens every time we make any change large or small in the backend.

Please notify us when this glitch is fixed.

Thanks!

Hi! I want to change the footer’s fax icon, where can I do it?

I am using jupiter 6.0, running on wordpress 4.9 and Woocommerce 3.2.5 with Stripe gateway 3.2.3

Here’s the error that appears on checkout: Please make sure your card details have been entered correctly and that your browser supports JavaScript. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.

Could you help ? Thank you a lot

Console issue :

woocommerce.js?ver=6.0:1 Uncaught TypeError: Cannot read property ‘left’ of undefined at mkFloatCheckoutSummeryTable (woocommerce.js?ver=6.0:1) at HTMLDocument.<anonymous> (woocommerce.js?ver=6.0:1) at i (jquery.js?ver=1.12.4:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2) at Function.ready (jquery.js?ver=1.12.4:2) at HTMLDocument.K (jquery.js?ver=1.12.4:2)

Hello, we have a problem with your support center.

Our old designer registered themes.artbees.net account using his email, now this email doesn’t exist anymore and we can’t access to copy the API code

We need to change email where our purchase code is register, please can you help us?

Hi, I recently purchased your theme (jupiter) and I’m really safisfied.

I also added a plugin “WP RSS Aggregator” that reads RSS feed importing pictures too.

When this plugin fetch the RSS, images of the new “news” seems that are not present. But if I switch to another theme, i.e. Twenty Fifteen, these images are displayed. If I switch back to Jupiter theme these images are visible with your theme too.

I noticed that, after the RSS fetching, images have this link

but, switching to another theme, reload the page and then switch back to Jupiter, these images changed their link.

The plugin’s developer told me to contact you in order to see if you have encountered this problem.

Could you, please, help me?

My site is already online www.sempreviva.net

THANKS IN ADVANCED

Pierluigi

Hi! Is it possible to change the font size of standard paragraphs?

On Themeforest overview it says 29$ but when I want to buy it it costs 59$ How can I purchase the theme for 29$ as written in the overview?

Why did your discount expire?

Hi. I have renewed my support license but can’t figure out how I can get support from you. There is nowhere on your website where I can open a ticket. Help please.

Font style is not working. For example on fancy title. Please advise.

Hello guys, great theme! I have purchased several licenses in the past and now setting up a new one that uses the Shop Pages on Jupiter 6. I installed Jupiter 6 but I don’t get the Main template content and media after importing the demo content. There are only templates after importing the demo content. What I want to use are all of the Shop Landing page you have in the demo and the other Shop Pages.

I want to use Main shop template please that look awesome in the theme demo, can you please guide me how I can do that?

hey guys! When does your discount expire? I’m keen to get more of my friends to buy your theme and want to give them a headsup

Need to open a ticket but cant verify my license. It says its registered to some random email I have never seen before. Let me know what I need to do to fix that. Thanks!

Have a warning when installing plugin, it’s this below, what should I do, and I do have an error when activating the visual composer?

Warning: sprintf(): Too few arguments in /home2/mysite/public_html/wp-admin/includes/class-bulk-upgrader-skin.php on line 150 Show details. Notice: Undefined index: Name in /home2/mysite/public_html/wp-content/plugins/LayerSlider/classes/class.km.autoupdate.v3.php on line 161 Notice: Undefined index: Name in /home2/alkaelti/public_html/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updater.php on line 114 Downloading installation package from http://static-cdn.artbees.net/plugins/artbees-captcha.zip… Unpacking the package… Installing the plugin… Plugin installed successfully. All installations have been completed.

and I have this error when activating the visual composer

Fatal error: Cannot redeclare class Vc_Manager in /home2/mysite/public_html/wp-content/plugins/js_composer_theme/js_composer.php on line 33

Hello,

How I can translate STEPS in the CHECKOUT page (1. CART 2. DELIVERY & PAYMENT 3. COMPLETE ORDER)? Can’t find it in Loco Translate—> Theme.

Thnak you!

How do I make my logo not blurry on scaled devices? There is no option in the Logo & Title section for retina logo. When I upload my logo 2X the size, the logo is just 2X bigger.

Hello! my customer is asking to incorporate a similar (or same) quick contact form from this website https://www.loungelizard.com/ (click on the “Request A Proposal” bottom right corner “bell” icon) into the Jupiter theme. Can you guys help me? Please advise.

Why i am seeing this video in my posts in the background? http://www.procesadmcmexico.com/transfers/wp-content/uploads/2017/11/captura-de-pantalla-2017-11-27-a-las-19.41.49.png