Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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When I share our website /link on social media, our logo (or it’s blank) is the only thing that shows, Can it show the homepage, like other sites do.

Hi there,

You can configure the excerpt displayed when you share the page using Yoast SEO plugin.

How can I hide header bottom on a desktop , I want to show header bottom only on mobile and tablet, not on a desktop.

Hi there,

Using the header builder, you can be able to move around the elements and leave the header bottom in the desktop view empty http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder

So Im looking to see if I can trigger the sticky header to only become sticky after a certain amount of height scroll (coding to move the header to the bottom of the screen only for the home like they have here https://crossfitoutwork.com/ , I’m looking for some guidance or even a starting point where to look, i tracked the code down to the flatsome.js by looking for the .stuck css but got a little list from there. Any assistnace would be appreciated

Hi there,

You would need to write some custom JavaScript to control the sticky header in your homepage.

Is it compatible with PHP 7.2 & 7.1?

Hi there,

We have had some reported issues with PHP 7.1 and above. We advice that you use PHP 7 at the moment.

I get a hover that says the same exact things as the items when I highlight contact information on the main menu. Is there a way I could get rid of this? Thanks!

Hi there,

I’m afraid we do not have a setting for this. You will need to edit the theme files to fix this.

Dear i have purchased your theme. got problem in Variable product stock management. Status not working.

Hi there,

Please shoot an email via support and we’ll look into it.

How can I remove “Languages” dropdown from Top Bar? Cannot find option for some reason…

Hi there,

You can drag the element from the top bar area in the Header Builder http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder

Do I need to update manualy or is it automated? thx

Hi there,

The theme has an automatic update module http://docs.uxthemes.com/article/77-how-do-i-update-the-theme

Hello, team! First, let me thank you for your cool project! Unfortunately I have some problems with the theme on mobile devices. Attached are screenshots of how Flatsome 3.4.2 (Wordpress 4.9) behaves on iPhone 5s (ios 8.1). As you may notice, the header is broken, overlay either, and the content itself (slider) doesn’t adapt to browser screen. Please, advise, how could I fix the issues?

https://cloud.mail.ru/public/ZmTC/TyzHRGVXp https://cloud.mail.ru/public/4qWr/JQ3dd8Ra4 https://cloud.mail.ru/public/9uTB/CxWTr4wyG

Hi there,

seems like you have found a bug. I have shared this with the development team

Hi, is there update for the issue? Thanks, Dmitri

Hi,

I need to show all woocommerce product gallery images vertically, not in the slider functionality. Is it possible to disable only the slider functionality?

Hi there,

I’m afraid there is no setting for this. You will need to edit the theme files.

I installed Flatsome with Woocommerce a few days ago and everything was working fine. However, suddenly there seems to be a problem related to lazy loading. The UX builder no longer loads, and page elements (eg. sliders/banners) that are supposed to lazy load just show a loading indicator. When I disable ALL lazy loading options for Flatsome, the images load, but there’s still a loading indicator and the text boxes do not load, and neither does the UX builder. I also tried disabling just about all of the plugins that I have and disabling cache. Nothing seems to work.

Also to add that the WP memory limit is set to 256MB (the server’s limit is around 700MB).

Hi there,

Please shoot an email via support and we’ll look into this.

Hey Guys,

Is there a way to change the default wpml language dropdown in the header? I am trying to use html instead of the provided “languages” dropdown. I would like to have a simple horizontal language switcher (English – Spanish) without flags. What kind of html/shortcode would I use to achieve this?

Thanks for your help! love the theme…

Cheers

Francisco

Hello Francisco,

You will need to contact the WPML support team to help you with this.

Can’t save edits in Typography. Other edits seem to save, but when I choose the Google font I want and hit Publish, it looks like the button works, but when I go back into this area to check on the settings, they have reverted to san-serif. Plus nothing changes on the front end.

Hi there,

Please ensure that you are running Flatsome version 3.4.2 and WordPress 4.9.1

Hey, after installing Revslider. all pages templates are gone, only Slider Revolution Blank Template can be chosen, any chance to fix that and be able to use rev slider and use all flatsome page templates?

Hi there,

You should be able to select the rest of the page templates. Please check if you are running the latest Flatsome version 3.4.2 and WordPress 4.9.1

problem solved

Hi, Shortcodes in woocommerce products categories “Top Content” and “Bottom Content” not working. How to add share icons to woocommerce categories? Thx.

Hi there,

Please shoot an email via support and we’ll look into it.

Hi, I really like the theme, but I do not want to install woocommerce. How do I delete the message that appears in the menu (mobile) “WooCommerce not Found”. Thanks

I’ve already removed the cart from the Main and Mobile menu, but the problem persists http://prntscr.com/hj5p19

The message is related to account. Removed and resolved. Thank you.

Awesome :) Good luck with your site.

hey I’m waiting an answer from you support for 1 week related to “Add card”. What’s going on?

Hi there, apologies for the delay.

Somebody from the team sent a reply.

hi yes but the custom solution create even more glitch. Plse just allow settings that has been tested on all devices & most common browser. By experience custom code bring more glitch than it resolve. Could you please correct the problem I mentioned initially for your next update? That would be great! Thanks

How to change the default “continue reading” button that shows on blog posts??

Hi there,

Place this snippet in your functions.php file https://pastebin.com/7Qq6sAUm

Can I use LearnPress / LearnDash / LifterLMS on Flatsome?

Hi there,

You will need to go through the plugin’s documentation to see how to use them.

Just purchased the theme and it would not install from the zip file from my pc. Am I missing something?

Hi there,

Please see this installation tutorial http://docs.uxthemes.com/article/185-getting-started

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