8686 comments found.
Is there any way in adding the pages as seen in the WORKS tab on the demo? I’d like to add the CENTERED CUSTOM TWO 
Thanks!
Hi! Yes you can replicate or import (so you don’t have to create from scratch) any of the pages you see in our demo. Have you imported Demo Contetns? You can also import only this specific layout: https://support.undsgn.com/hc/articles/214001065
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! Thank you!
https://support.undsgn.com/hc
It would be awesome when you could release in your next update a function to add a different header logo per page like its possible to change a different navigation per page. I have 5 customers who need those feature, but now I need to use another theme for that. I would change with them to your theme. And also more mega menu features like images or better styling would be good. thank you
Hi hmg29 and thank you for suggestion, you can send from this form so we have in our Features Request Database, thank you: https://support.undsgn.com/hc/en-us/articles/213714949
guys i accidentally bought your uncode theme twice, please can i get a refund for one of the copies?
Hi! Yes this is not s problem but you need to send us a request with the official form you can find in the Envato Support section, try to Google for “Envato refund”.
Hi thanks, I have just sent the official request form.
You should have received.
Using the theme now and it’s great!
Couple of questions:
1. how do I include the featured image in a content block but not as a background. I.e. I want my content block to be:
Row 1 – Title Row 2 – Featured image at image’s height
When I use the ‘automatic background’ option to use the featured image in the row the row height doesn’t detect the height of the image.
2. I’d like the sidebar to come up to the right of the header, is that possible.
What i’d like to recreate is this – https://optinmonster.com/how-to-write-a-sales-page-that-converts/
Ok I found how to do the above but I have a problem – the post titles and images show normally now as per point 2 above, but when I use WPBakery to format the text rather than just use the native editor, the post title and featured image disappear.
Example: Here’s a standard post using wordpress’s built in editor, title and feature image showing – http://www.imdanthomas.com/why-your-communications-are-failing-to-improve-collaboration-part-2/
Here’s the same options for another post but the post formatting is using WPBakery to add rows / text etc, which makes the post title and featured image disappear – http://www.imdanthomas.com/why-your-communications-are-failing-to-improve-collaboration-part-3
I selected ‘show title’ and ‘show featured image’ in the content but that hasn’t worked and I’ve had to add the post title and image in manually via VC instead. Can this be avoided?
Hi danny_t and sorry for delay during weekend! When you use Visual Composer you switch to a “blank canvas” mode to work with and native page elements like title or Featured image are not considered, please find more infos here: https://support.undsgn.com/hc/en-us/articles/214006345
For the title you can use the Automatic Query option in the Heading module option.
Hello! i love the theme, its pixel perfect and i want to keep it that way, I accidentally deleted the revolution slider/layer slider… can i get it back without paying for it?
never mind! i was looking in the wrong place on my back up copy! still got em
Hi and thank you for confirm! Anyway you can re-install also in the Uncode > Install Plugins (only visible if you delete some of the required plugins or if there is a required update, so it’s possible you don’t see now).
Hello! When i press on + to enlarge image in photographer portfolio, its not fitting the frame. How can i change it ?Here is link https://ricardsbriska.com/editorial/
Hi! Have you extra plugins installed? Possible cache plugins? Please try to deactivate then or at least cache settings for Medias, let us know if this helps!
Hi! Yes i turned of caching plugin and it works. I used A2 Fixed W3 Total Cache, it was preinstalled and customised for my hosting provider a2. But now my website works slower. What you suggest me to do ?
You just need to deactivate some settings inside this plugin in the Media settings, please check all the options of this plugin and deactivate some options for the media cache settings. Anyway if you want a good alternative plugin check this: https://support.undsgn.com/hc/en-us/articles/115004168269-Optimise-for-speed-performance
Thank you for your fast response and support!
Hi! I’m looking for a way to insert a content block in post template. I’d like to insert it after header and before content. Any ideas?
Ok. I figured it out myself. I inserted a shortcode with content block ID into the single.php file in child template. It solved my puzzel.
Hi, sorry for delay and thank you for confirm! If needed there is also a Visual Composer module named Content Block VC, with this module is possible insert a CB in any position of you page or template. Hope this helps avoid files modifications.
Hi there, I have a link within my website, that is not connected with the link I want. roelleijten.com/portfolio now consists out of an Archive Page, but I cannot find the source of this page. (There is no Edit Page button on this link.) Could you please help? I cannot submit a request in your helpdesk..
Hi! This is correct, in WordPress there are automatic created special pages like the archives (or categories pages). When you are in these pages there is not an Edit button as normal ‘static’ pages, these pages are automatically created by WP. To style these special templates you need to use the Theme Options > Posts (Portfolios or Products). Please have a check if this helps (there is also a video in the Video Tutorials section): https://support.undsgn.com/hc/articles/213459549
Thanks for you quick reply, I appriciate it. Is there a way I can change the URL of this archive page? Because now it is “blocking” my static created page /portfolio. I can’t seem to find a way to delete it.. Many many thanks!
Hi! No the url is created by WordPress, if you refer to Portfolio in the Theme Options > Customise > Portfolio CPT you can change the “Portfolio” name to something else. Hope this helps!
That was it, thank you!
Thank you for confirm! 
Maybe you guys, can help me.
As you can see here i try to achieve a combination of the Tab module and the accordion, with the six cards on the top.
http://www.magicsnow.michael-ruhdorfer.at/cms/ms-accordion/But it doesn´t close if i switch betwen the cards.
Greetz and thank you
Hi ruhdeltier and sorry for delay!
Really nice layout, I stay some moments before understand it is Uncode! I don’t properly understand your request, I see that here you don’t have any tabs or accordions, this is a list of simple buttons. Maybe I don’t understand your request but unless you don’t create some custom actions you cannot use button to recreate the tabs or accordions. In case I think it’s better you use the tabs module and then you modify the CSS to look more similar to this example, rather then create a script that hide and show sections: https://undsgn.com/uncode/features/tabs-accordions/
Let me know if we don’t understood your request.
Thanks, my problem is that i try to combine the functions of the accordion and the tab module and then use the buttons as trigger. Hope that was an better discribtion of my problem.
Maybe I don’t understand but I don’t see here any tabs or accordions in this page. Anyway this is not something native, we offer tabs and accordion but there is not a module that combine them. I think you need a custom code here.
Exactly, i already modifed the Tab module, sofar that it shows the buttons in the list and the content part is collapsing, but for some reason the collapse function is not working the same way as it does at the accordion. It open and close on click, but it doesn´t switch content when you click on an other button.
Or to say it diverent id like to make Tabs, with collapsing Content.
Hi ruhdeltier, we undersrand now but we cannot help custom coding this for you, this is not part of the Envato license terms we invite to verify here: https://themeforest.net/page/item_support_policy#whats-not-included-item-support
Create a custom code like this requires a few developers hours and it would then be what one would expect to receive all the 30.000+ customers. Hopefully you can understand.
If needed here you can find some extra customisations services suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209
Hello undsgn team! I’ve used this awesome theme once. But, its no more than a simple corporate website. And now i am going to use this theme again but for journalistic purpose. Is this theme capable of doing complex layout like this > https://nypost.com/ ?
thank you and have a good day!
Hi herzah and sorry for delay! The layout is not the problem here, in fact you can create this grid and also insert various Post modules that query specific categories of posts, you can also use the the Post Offset feature to “shift” posts inside group of different layouts: https://undsgn.com/uncode/homepages/blog-editorial/
Of course Uncode is a bit different from this website, just evaluate the differences that obviously there are. In any case, I confirm that you can create something similar.
Hello, I notice that demo content use a font for
but when I add new text, this use another font. Why?
http://www.enotecadelbarbaresco.com/wp-content/uploads/2017/12/text.pngHi Jmarketing0141! It’s possible that some demo pages uses font variations to show diversifications. You can check if you have some fonts selected in the Columns settings (https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=6) or inside the Heading Visual Composer module (https://support.undsgn.com/hc/en-us/articles/214003665).
Anyway we kindly remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi , how to clone or use portfolio template to create a new one with template
Thank
Hi patsakon0! In WordPress it’s not natively possible to clone a page. When you install demo contents diversifications are applied in Page Options (at the bottom of any pages, posts or portfolios): https://support.undsgn.com/hc/articles/214002845
If you need all your portfolios have the same layout you need to use the Theme Options > Portfolio (here you have the same options of Page Options but general): https://support.undsgn.com/hc/en-us/articles/213455469
Please create a new portfolio and use the Theme Options > Portfolio to set the layout, then all your new portfolios will have these settings (unless you specify different setting in Page Options). I hope this helps, in case you can also check the relative videos here: https://support.undsgn.com/hc/en-us/categories/201692745
HI, is it possible to add a different header logo for each page? Or for each language?
Hi! No sorry this is not an option, even if Uncode is one of the most flexible themes, it tries first to replicate the most common patterns and in a single website it’s really not common have different logos and menu layouts.
Ok thank you. Would it be possible to do it with custom css coding or is it completely impossible?
You need a good developer to create all the hacks you need. Not something simple when it comes to menù area.
ok thank you
One more: So its also not possible to translate the elements in the header like navigation, search, headline, etc.?
Hi! Do you refer to the WordPress general terms? You can do this with Loco Translate (with this free plugin you can create your own “language” for native terms) but also this plugin is for the installation (not for single pages): https://support.undsgn.com/hc/articles/214003885
Hi! Again me
there is a way to insert portfolio categories in widgets?
Hi! Not properly understand, do you need categories to be displayed as Visual Composer module? If you need this it’s not possible, sorry.
I have 120 portfolio’ pages. I would add in the sidebar more filters to navigate between projects
This is possible only for article?
We never shown that you can do this in 16 different portfolios combo layouts, if this is vital we can offer a refund but it’s not a quick and easy modification. At least you can use the related projects options at the bottom of the page (this can be a grid or a Carousel), just a suggestion I don’t know if it’s good for your design.
No, that’s not important. it’s a customer request. But we will think of other solutions, thanks
Hi Jmarketing0141, in case send us a feature suggestion so we have this point in our list: https://support.undsgn.com/hc/en-us/articles/213714949
Last question! If you can help, that’s great. https://i.imgur.com/gYGk93Q.png
I think you had this block in your demo, but after the css glitch it seems to have gotten rid of the background. I’ve tried to re-add the background color back to the row but it doesn’t go in the limitations of the box. Is this a specific css style?
Any advice is appreciated!
Hi Chronotrigga, I’m sorry but we cannot check your image and so understand what you refer (http://undsgn.d.pr/KmGIMp/4FBLPCjW), can you please fix the link?
Hope this works here: https://i.imgur.com/hTyryLE.png
Hi! No this image doesn’t work from here too, please check our screencast: http://undsgn.d.pr/ZgyoEs/4c5EA4D2
Hi! I added a video to my home slider (like demo Classic Photographer) in the content block. This video lasts 20 seconds but the slide cuts it after few seconds. How can I increase the duration of this slide?
Hi Jmarketing0141! This happens since in the Content Slider options you have a time setting. Unfortunately there is not a method to play the next slide when the video finish, you can set the slide to have no autoplay option. To enter this setting please hover the upper part of the module: https://support.undsgn.com/hc/en-us/articles/213456929
Otherwise you can create your header with Slider Revolution that is part of the theme (with this advanced header plugin you can define specific times): https://support.undsgn.com/hc/articles/213457049
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Thank you for the fast reply. I think I will try with Revolution Slider. The only problem is that uncode has no demo content for this plugin and the demos can be downloaded only if you have the license. Sin :/
Hi Jmarketing0141! When on ThemeForest you buy a theme that bundle a premium plugin you are free to use this plugin but you don’t have your own license, there are certain features that plugins authors reserve for registered users only, here you can find more infos: https://support.undsgn.com/hc/articles/213454629
This mean you can also buy your own Slider Revolution license if you need to unlock all the features. Anyway from here you can download lot of free examples: https://revolution.themepunch.com/free-slider-exchange/
I hope this helps!
I can’t import demo data at all. When clicked on ANY button on the import page will result in “Ooops, the Demo Content couldn’t be imported all in once.” (same goes to (single layouts, theme option etc)
https://support.undsgn.com/hc
Hello, After installing the theme, uninstalling, installing wordpress … white page for demo … how to install demo ??
thk
Hi Kiwi-web! We are sorry for this issue, something is going wrong with the server. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket, so we can check privately and support the solution! Then if for some odd reasons you cannot use Uncode on your server we’ll offer a refund, don’t worry. Thank you!
https://support.undsgn.com/hc
The server has no worries, it is up to date, I have more than 25 themes installed on it …
Hi Kiwi-web, if you open a private ticket we can check the problem, otherwise send us a refund request and I’ll approve soon. I’m sorry but generally this is not a problem (ex: https://undsgn.com/uncode/showcase/).
Hi Kiwi-web, we have not received your support request. Let us know if we can help!
hi after i import all demo font and css are not working
https://drive.google.com/file/d/11Ii4VL6fxmiD9kaecJAe4Z1QMG7HiNud/view?usp=sharingthank for your help
Hi patsakon0! It seems you have some permissions error with the CSS, check the Files Permissions here: https://support.undsgn.com/hc/en-us/articles/115005675389
Let us know if this helps!
Would you recommend to build multi-language website for 10 countries with your theme or is it not optimized for so many languages and performances? And would you provide support for a multi-lingual project?
Hi hmg29! Uncode doesn’t have multi-language functionalities builtin. This is plugins territory: https://support.undsgn.com/hc/articles/214003905
This is a really nice website created with Uncode that has lot of language (my suggestion is to have a good server, since when you create lot of language there is more workload under the hood): http://blog.sonos.com/en/
Ok thank you and do you offer support to setup a multi-language website? Two other questions: has you theme a slider like here on the page with the thumbnails: http://the7.io/corporate/ and offer your theme a whitelabel solution, that I can’t see the theme name in the source code?
Hi hmg29! No this is not part of the support we offer. Since WPML is a Premium plugin they offer you support with WPML to set or resolve any issues you have.
This slider is created with Slider Revolution plugin that is also part of Uncode theme: https://support.undsgn.com/hc/articles/213457049
