28303 comments found.
Hi, i would like to know if is possible assign a different sidebar to a specific category product. I have plugin to create sidebar but i need to know how to assign sidebar 1 to category product 1, ecc.. Thanks a lot
Hi there,
You can use the Woosidebars plugin https://wordpress.org/plugins/woosidebars/
I used it but it changed all category sidebar…
Why are product images disappearing after theme & woo commerce update? http://staging.nawkaar9.com/. Any setting I need to change? Thanks
Hi there,
Please shoot an email via support and we’ll look into it.
Is there a feature or plug-in recommendation that works with flatsome to show a dropdown for products per page. I would like to give that option to the users. Thanks a lot.
Hi there,
You can add the products to the dropdown menu in the header.
?? I am looking for that dropdown that you usually find on every online shop page. Number of Products per page: 6, 12. 24, 48, all. So the user can show all products. Where do I find that feature? Thanks a lot.
One more question, are there different type of menu options for the main page? I’m talking about the main menu styles. Is it possible to make the top menu bar wider, white etc (customize). Thanks
Yes
We do have some header options that should come in handy.
Thanks
Hello, I would like to buy your template however I would like to add wholesale login for wholesale clients that they can fill the order form and submit. Is this possible with any plugin or would it support? Thank you.
Hi there,
I’m afraid we do not have this feature by default. You will need a plugin.
Hi, Are u going to add some fixes about dokan plugin? this theme is not compatible with this plugin and pages are crashed
Hi there,
You will need to place a feature request to the development team to fix this. You can upvote this request https://uxthemes.canny.io/flatsome/p/dokan
You missed spelled “here” on your demo for the business pages. http://flatsome3.uxthemes.com/demos/business-demos/simple-corporate/
Hi there,
Thank you for noticing. I’ll share this with the development team right away.
Also one last question, sorry. Your “Add global tab” feature is AMAZING. But how do you add several global tabs?
Hi there,
I’m afraid we do not have an option for multiple global tabs. You might need a plugin for this.
I see. I will try to customize it. What file is it made in, do you happen to know? 
Hi there,
Try out this https://wordpress.org/plugins/product-tabs-manager-for-woocommerce/
How can I put a .svg file in the background (body) of a website? It doesn’t save the file in customizer after selecting a svg file from media uploads.
Hi there,
Are you getting an error while trying to save the SVG file?
No errors. After selecting the svg file it doesn’t show a preview, as if it isn’t selected/supported. Tried different svg files.
Hi there,
Please shoot an email via support and we’ll look into it.
How can I remove the add to cart button on related products? I want to keep it on the category page, but prefer not to have it on the related products on the bottom of a specific product. Is there a way to make the CSS remove it on just that page? Something like:
.add-to-cart-button { display:none }
But then for product pages only?
Hi there,
Try this CSS
.related.related-products-wrapper .add-to-cart-button{ display: none; }
Hey there, I’ve been going through your documentation and cannot find how I setup the one page in the ux builder.. Could you kindly direct me to the right place please.
Many thanks Kerry
Just figured it out… Is there any way to use “scroll to” and have sub menus? Many thanks Kerry
Awesome
Good luck with your site.
hello!
1) can I have the ADD TO CART button always visible below the product?
2) Can I create custom fields for products? like I want to put a flag icon, alcohol degrees º (it’s a beer store) appearing on every product.
3) Can I change SALE, NEW, display and design? (I want a red rectangle at the top right)
4) Do you have the translation in spanish?
thank you!
5) Do you have boxed layout?
thank you 
Hi there,
1. I’m afraid we do not have an option for a sticky add to cart button.
2. You might need a plugin for this.
3. You will need a bit of customization for this.
4. Yes
The theme comes with a spanish translation fresh from the box.
5. Yes 
Is it safe to update my webshop to WP 4.9 and the latest version of Flatsome? I am truly worried after reading all comments about bugs during the last two weeks.
Hi there,
The latest version 3.4.2 is compatible with WordPress 4.9
You do realize that a lot of your costumers continue to report serious issues after updating to WP 4.9 and Flatsome 3.4.2, and your using the very same copy & paste reply every single time.. “we’ll look into it.”.
Missing product images, template issue, UX loading issues, lazy load issues, the list are long. Some of your costumers waiting for help more than a week, which would be a disaster if that happened to me.
Sorry to say, but your reply did not convince me at all and i would recommend everyone to NOT update until next Flatsome version are released and the most serious bugs hopefully are gone.
hello can I set the top cart dropdown right after it open to be closed after 2 second after a product had been added to cart? Could u direct me for a js script ?
Hi there,
You will need to create a custom JS file and enqueue it in the functions.php file to achieve this.
I do not receive an order email after install theme.
Hi there,
Please see this troubleshooting guide https://docs.woocommerce.com/document/email-faq/#section-1
the affialte can add more than one?
Hi there,
I’m not sure what you mean. Please elaborate.
Hey! I am trying to change some stuff about the “Use coupon” button on the cart page. But I cannot find an ID that targets that button alone. The code I use change other buttons too such as the + / – products. How do I use this code just for the use coupon field?:
.is-form, button.is-form, input[type=”submit”].is-form, input[type=”reset”].is-form, input[type=”button”].is-form { background-color: #00008B; text-shadow: none; color: #fff; border: none; }
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.woocommerce-cart .coupon input[type=’submit’].is-form{ background-color: #00008B; text-shadow: none; color: #fff; border: none; }
Hi,
How can i change on product page for variable product.
dropdown menu to swatch menu like buttons.
Thanks
Hi there,
You will need a plugin for this.
which plugin
please reply
Hey buddy, got a question for you on image sizing. I know you say here (https://themeforest.net/comments/16369124) that there is no exact “perfect” size for images and point to this article (http://docs.uxthemes.com/article/195-how-to-set-perfect-product-image-sizes) but I can’t find anything on hover and zoom. Following the advice of that article gets you blurry images on hover until you increase image size.
Now please follow along here: assuming a full screen display and the default product page layout in a default boxed page, 5/12 of the page width shows the product images, which is about 420 pixels. It looks like the zoom goes in to about 1/6 of the image but I don’t know for sure. I do know that when I From testing I can see that it does not matter what the size of the original image is when it was uploaded to WP, the zoom factor is the same. However, a smaller original image = a more blurry image on hover.
So there are a few image sizes: the size of the original image uploaded to WP, the size of the image specified in WC, and the size of the image as it’s actually displayed on the page. Which image is loaded on hover and zoom? The original?
Can you lay out this math please? Specifically, the relationship between originally uploaded images and the zoom factor on hover and zoom. Is there a definite multiplier (based on the sizes we specify WC>Settings>Products>Display) that we can use to maintain a clear image on hover/zoom? In other words, what is the smallest possible image size or multiplier that maintains image clarity on hover/zoom?
I think this is pretty important for people to know. A lot of ecom sites understand the need to provide the smallest image possible without sacrificing quality to balance pageload speed and high quality images as part of a good UX.
Thanks boss
for reference: https://image.prntscr.com/image/mm4DlXfEQEWdenbXbYBG8g.png
Hi
The product tabs (review and additional) have stopped working since the last update. Also extra product add on is being blocked on mobile but okay on desktop since last update. Any ideas?
Simon
Hi Simon,
Please shoot an email via support and we’ll look into this.