Hello,

Please use this guide to properly install js_composer: https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you! Bogdan B

I’ve followed his rare steps, but still can not. and page error appears. You do not have permission to access /wp/wp-admin/update.php on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request . can you help me again?

Hello,

Please also test this on a wp default theme like twentysixteen. It seems like a wordpress and server configuration issue. If you still cannot install the plugin, try to install it manually via ftp. The comments section here is destined for presale questions.

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/

Thank you! Bogdan B

Hello,

Sorry but big grids were not designed to have titles. You can however use a ‘text with title’ block and add just a simple title above the big grid as a separate element. Yes, there is a way of displaying the top 10 most popular posts by using the all time popular filter and limiting the block to 10 posts. This guide should help: https://forum.tagdiv.com/block-settings-tutorial/

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

Hello,

Please update your theme to the latest version by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also please update your multi-purpose plugin by deactivating and deleting your currently installed one and then installing it again from the main theme package.

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

now in mobile version the video block do not appear

Hi,

If you have activated the mobile theme plugin, page content will have to be created through the mobile editor. The mobile theme will display a lighter version of the website, when active.

It is also optional, so if you want the same content from desktop on mobile, deactivate it. The main theme has a fully responsive design and will adapt the website for best results on all devices. You can find out more about the mobile theme here

- https://forum.tagdiv.com/the-mobile-theme/

If you have a different problem, please create a new topic on the forum and we will investigate the issue.

Thank you! Simion C.

okay.. i have done it.. and it has worked.. how can i set and change the block settings of my mobile theme???

because background image is not displaying on the mobile theme

Hello,

Sorry but the mobile theme does not have block settings because it will not render page builder shortcodes. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

Hello pixxxxel,

Notice that our theme has only an option that allows you to set up your sidebar for all of the categories or for each category from here -> https://www.screencast.com/t/ZBpy7p2o These are all theme options regarding on sidebar for categories. Also, from Widgets setting, you can set up each of your sidebars. -> https://www.screencast.com/t/zcAceeUnE

Hope this helps!

Thanks for your understanding!

Catalin L.

Hello pietrox,

You should simply remove the newspaper from the old website and install it to another one and activate the theme again to the new website. You should try using the WP Duplicator plugin to make this process. Before making this switch please check here -> http://www.wpbeginner.com/beginners-guide/how-to-properly-switch-wordpress-themes-on-your-site/

Hope that help!

Thanks for the message!

Catalin L.

Hi, i know how to switch theme and so on. Main concern is migrating menus and shortcodes in posts (lots of them). There is a migration tool for that in newspaper ->jannah so i thought you have some migration tool to migrate form sahifa -> newspaper

Hello pietrox,

However, notice that here is talking about two different themes with different shortcodes and which has two different page builders. You should make a full backup to your database to avoid losing your data. After you have installed the new theme you should start to adjust each element because not all these will be synchronized and will look the same. It’s two different themes. Adjust them!

Thanks for your understanding!

Catalin L.

Hello,

Please do not post twice the same thing!

Thanks!

Catalin L.

Hello TeguhUkeu,

First of all, make sure that you are using a better image quality, like HD if you want to achieve good results. Also, ensure that you correctly import the size of this image when you add it to your background website from here -> https://www.screencast.com/t/fFFJtKbXpbQ Also, if you need more assistance in this case, please open a new topic at our support forum here -> https://forum.tagdiv.com/forum/newspaper and we will glad helping you.

Thanks for your understanding!

Catalin L.

Hello pinepil ,

Yes, of course, that you can use any type of post template you want from our list.

Thanks for your interests in our theme!

Catalin L.

Hello,

Please update your theme to the latest version by using this guide:https: //forum.tagdiv.com/how-to-update-the-theme-2/ and update the multi-purpose plugin as well by removing the one you currently have installed and installing it again from the main theme package you download from envato.

Also test without any other plugins except the page builder to see if this is not a plugin affecting the proper functionality of the multi-purpose plugin.

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

I have performed all the steps indicated by you without solving the problem. I have carried out the tests both on the site in production, and in a local site created for this purpose. How do I proceed? The current version of the multipurpose plugin deactivates the interface of the theme in addition to signaling the usual error code

Hi coonetwork,

Please send us an email at contact@tagdiv.com with your credentials (wp-admin) so we can further inspect it closer your setup page. Also, make sure that you are using the latest version of the theme installed via FTP way because this is the surest method in this case.

Thanks for the message!

Catalin L.

Hello,

Please use this guide for page speed optimization: https://forum.tagdiv.com/how-to-make-the-site-faster/

As a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If the issue is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you! Bogdan B

Hello,

Please check your code on that post. It is a broken html tag that usually creates this issue.

If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.

Thank you! Bogdan B

Hello colorvivo,

You should try using this thing on two columns but it’s possible to need to add some custom CSS for better results.

Thanks for your understanding!

Catalin L.

Is not posible by default? In the icon of the builder the block 13 appears in two columns…

Hi,

Here is how block 13 positions on all column layouts: https://demo.tagdiv.com/newspaper/block-13/ Indeed the icon shows it on 2 columns but it is not accurate. I will add this to our list and have the icon changed.

Thank you! Bogdan B

Hello stevenpreece

Unfortunately, the post view count from Jetpack has not been tested with our theme and does not work but notice that our theme has this functionality implemented and the option can be enabled from Theme panel from here -> https://www.screencast.com/t/PHLVvnQdkVe For more information about this functionality, please check here -> https://forum.tagdiv.com/ajax-view-count/ The smart sidebar is a very useful option in our theme which is available from here -> https://www.screencast.com/t/WkY37Xuc Also, for more information about this option, please check here -> https://forum.tagdiv.com/smart-sidebar-2/

Hope this helps!

Thanks for the message!

Catalin L.

Thanks, I needed to add ‘td-ss-row’ class to the homepage sidebar.

Hello,

Our sales are public and they can be seen here: https://www.screencast.com/t/VhY5B6W9N5 We are the number 1 news theme.

Thank you for your interest in our theme Bogdan B

Hello,

You can implement a parallax effect on a row background image like so: https://www.screencast.com/t/57bKIY0j8 – https://www.screencast.com/t/7Ey9TNbCfCQ

Thank you! Bogdan B

Thank you for your reply. I was thinking about the main images on posts. I have attached an image. It is supposed to show a kayak, but that is getting cropped away on bigger screens.

https://www.dropbox.com/s/fvy3aqjymyrcnxf/geiranger.PNG?dl=0

thanks!

Hi,

If you want to display the bottom side of you image on desktop you could try this custom css in Theme Panel > Custom Css:

@media(min-width: 1141px) {
.single_template_7 .td-full-screen-header-image-wrap .td-stretch-width {
position: absolute;
bottom: 0;
} 
}

If you have other questions or you need further assistance please open anew topic on our support forum – https://forum.tagdiv.com/ or contact us via email at contact@tagdiv.com

Thanks! Alin V.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If the issue is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you! Bogdan B